Came in to get an alignment done on my vehicle I like that they did not try to sell me unnecessary…read moreservices like other shops do they stuck with only the maintenance I requested After dropping off my vehicle I decided to purchase new tires since I was already there and they needed replacing anyways and again they did not try to upsell me anything service rep gave me a good deal and also gave me exactly what I was looking for instead of insisting on me purchasing the high end expensive tires In all had a great experience they even got my car out that same day even though they were crazy busy!! This is also my first time purchasing Firestone tires and even though I got their budget tires I've already put just over 500 miles on them and honestly no complaints so far just as good as my old good year tires I had replaced

I got new tires here for my RAV 4 and the service is excellent they offer free alignment too…read more You can wait in the lobby and watch TV and sip free coffee or you can walk to nearby Montclair Mall.

Thorr Auto guarantees their work and honors their guarantee. I had some work done that needed to be…read morere-done and there was no hesitation in owning up to it and fixing. I think I've found my Mechanic.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

First time here. Went because of the amazing reviews. And now they have one more…read more Fast, reliable, transparent and honest. Very happy that I chose this place to fix my hubby's AC.

My wife and I started bringing our cars here a little more than a year or so ago, and we haven't…read moregone anywhere else since. This shop really takes care of their customers and their vehicles. Their prices are completely fair and all the guys that work there are very kind. We highly recommend this shop. Thank you C J!

I had an issue with the A/C in my 2018 Honda Civic where the passenger side was blowing cold air…read morebut the driver side was blowing warm. After getting nowhere elsewhere, I brought it here and spoke directly with Mike. Mike actually took the time to listen to the symptoms and diagnose the problem instead of immediately trying to sell me expensive services I didn't need. They scanned the vehicle, found a B1235 code related to the driver side blend door actuator, and explained everything clearly. What impressed me most was the honesty. They diagnosed the actual issue and gave me a very fair price to fix it. No pressure, no upselling, and no guessing. Just straightforward, professional service. It's hard to find shops that value diagnosing the root cause instead of throwing parts or expensive services at a problem. Because of this experience, I am 100% going to recommend Mike and his shop to all of my friends and family. Thank you for being honest, knowledgeable, and treating customers the right way. Highly recommended.

IF YOU CARE ABOUT YOUR CAR AND YOUR TIME DO NOT GO HERE !! I took my car in for a simple oil pan…read morereplacement and engine mounts. They failed to properly seal the oil pan twice and I had to take my car back 3 times! the second time they had used glue to seal the oil pan making a huge mess and voiding my warranty. Not only did it take them 3 attempts to finally reaper the oil pan they also over filled my engine oil by 2 and half quarts and the e fine mounts had to be replaced "again" cause it was quite obvious they never changed in the first place but charged me for it. Now my entire front suspension is compromised either due to them tampering or just the fact they had to drop my front suspension 3 times. Also their main tech isn't ASE certified and is just a "helper " AVOID THIS CHOP SHOP !!

The technician working for the DEQ in Oregon was smiling ear to ear after he gave my 21 year old…read moretruck a test designed to fail old trucks and junk them. He told me that he had never seen a perfect smog test score on a truck such as mine and I would be wise to stick with the mechanic who clearly knew how to take care of my rig. Thank you Direct Truck and Auto. When we are back in California, I hope to schedule another tune up.

Talk about someone dedicated to their business. Darren is one of the best in this industry. I…read morerecommend coming here for all of your truck concerns. If you're really looking for somebody, that's going to dig deep into diagnosing your vehicle correctly and making sure the right things get taken care of. I was originally bringing my truck in for what I thought was going to be a $3000 bill after talking to the dealer and Darren and Jimmy took the time to properly diagnose and get everything done correctly and it is only going to be a $600 bill. I've had two other mechanics told me they wouldn't take a look at my truck because they didn't want to tear down the engine to find the actual problem. He treats you like family and I wouldn't want to go anywhere else.

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

This gentleman is solidly knowledgeable and won't take you for a ride (pun intended) if he can't…read morefind what's wrong with your vehicle . Sadly, there's very few honest and dependable people around these days but Felipe is one of those for sure!!

Fast and reliable service. Highly recommended . Will bring my car again next time I need anything.read more

Sherwin is always respectful he always send you text explaining the problem. I don't had any…read moreproblem when it comes to his work excellent . Highly recommended!

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

The service from start to finish was amazing. Got a quote to replace both rear struts with OEM…read more Andy, went through alternatives routes to take if I wanted to save on cost, but at the end I went with OEM and came back the next day and to get them replaced. Car ride is feeling better now and like when I first got it. Thanks BB Auto! You'll definitely see me again!

I texted to confirm the cost of an oil change. I provided the make, model, and year of my vehicle…read more I was quoted $91.95. I scheduled the service later. I took my vehicle in and they quoted a new price $100 HIGHER! I showed them the text message but they refused to honor the price. I'm editing my review. After I left, they dug in to find out what happened. They reached out to me. They found what happened, apologized, and made it right. I couldn't ask for a better resolution. I am often aware that mechanics could easily take advantage of me. This shop is honest, and does right by their customers. I will be back, and I encourage everyone to check them out. I have already told several people to give them a call. Thanks for your professionalism guys!

We took our car to the dealer. It turns out that RPM changed the compressor and expansion valve but…read morethe incorrect expansion valve. So I paid for them to "change something" but not fix it. Very disappointed because David only reached out to my husband after I posted the first review and not me--he's contacted me in the past. I just wish they had the self awareness and respect for their customers to admit they weren't fully certain on what was being fixed rather than charging me for literally no help at all.