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Marks and Spencer

3.9 (104 reviews)
ModerateDepartment Stores
Open • 9:00 am - 10:00 pm

Marks and Spencer Photos

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Flat lay of my favorite M&S treats!
Leah W.

As someone fortunate to travel for work, one of my favorite activities is to visit grocery stores. Out of all the grocery stores in the world.... London by far has some of the best. While Waitrose slightly beats out M&S simply because they carry brands other than their own, Marks and Spencer is a close 2nd I stopped in to purchase a coronation chicken triangle sandwich (so British! It's a curry chicken salad). Of course I got crisps (Americans say chips) and a couple beverages. I also got some treats! The store is beautiful and I loved seeing their Mother's Day and Easter selections. The food was of course delicious and I got some extra snacks to bring home to my family in the States. Regarding the service, a nice man helped me with scanning. Even in the Uk the self-service scammers hate me. The value is well.... This is a gourmet grocer. I think my bill was $70 usd. But who cares! It's London and the experience was lovely.

Lu-Shien T.

Their fish and chips with peas in the M&S cafe is consistently fresh, crisp and massive portion! I look forward to lunches there. Food hall has gems like proper Saucisson, Brie du Meaux, Epoisse, and Croissant. They're ready to heat and eat Indian meal combos are also excellent value for money and delicious.

Alcohol free beverages
Genevieve G.

I am a particular fan of M&S Food Hall! You can find snacks, ready to eat meals and fresh or frozen food items! My go-tos are the fun salads, cookies and teas!

Stefanie K.

Ohhhh M&S you did it again!!!!! You seldom disappoint when it comes to food . I have been on a quest for the best GF bread for years and thought i had found it till this week.... It does NOT get better than this. Texture, taste, look it is hands down the most delicious bread out there. Guess I'll have to fill my suitcase next week...please NEVER EVER discontinue this bread!!!!

Aaron S.

Marks & Spencer on Oxford Street is one of the many large department stores on the street and it is over multiple floors and the flagship store of the company, so from the clothes section to the Food Hall, one should expect to find most of the Marks and Spencer products they offer in this store, compared to other branches which are likely to be limited by size. This store is a real example that bigger doesn't always mean better, for example, I found this store to be like a maze at times, with a confusing layout and very few lifts (which also were hidden) for a store of which size. The checkout process in the Food Hall seemed to be manic and not very well maintained, despite there being a large number of self-service tills. The product range for a Marks and Spencer cannot be faulted as they typically sell everything that one would expect to find and see in a Marks and Spencer store, with the exception being of the fresh drinks including freshly squeezed orange juices and infused waters which there weren't a great number of, and they didn't seem to be adding more which was a shame. A lot of products was reduced due to nearing their expiration day on my visit, in the middle of the afternoon during the week. The staff here didn't seem to be too friendly, I really struggled to find a staff member when I got lost in the store struggling to find sections such as the free from section and the lift, the only staff member I could find was towards the end of the store using her phone and seemed shocked I even approached her, she didn't explain very well or seem too confident or friendly where these areas of the store were. Shame. A great selection of products ruined by terrible service and the store layout and number of lifts, albeit still warranting a slightly generous three-star rating for this flagship Marks and Spencer.

Mommy went shopping - taking a break outside with Daddy
Alexander H.

This branch of M&S sits prominently on Oxford Street next to Selfridges. It has several levels and and a huge selection of clothing of all styles and budgets. Mostly I head into M&S for some food or loungewear. This one here had great deals on lounge- and underwear (sale season). It also has food section, but we already did our shopping at M&S in Covent Garden (small, but nice). The shop is pretty packed with clothes, so if you really look for something you should have some time on your hands. With a bit of luck and patience you'll find good deals. Also a good place to visit the toilet :)

B L.

The big M&S in West Oxford Street was just a teensy bit underwhelming. Especially for a flagship store. Some parts of the store are quite modern (like the signage) and the storefront is quite posh looking but the actual store is very dated and looks like it hasn't been updated since the 70s! I only went to the cafe as I was waiting for Selfridges to open and I panicked because my card got declined. It was their chip and pin machine which had the problem though, not my card... It was also ridiculously warm. I couldn't stand the heat so I quickly jumped back out onto Oxford Street, not too soon after arriving. I suppose it's in a good location, right at the end of Oxford Street, near Marble Arch Underground Station and the actual Marble Arch. And I guess you could pop in to get a sandwich or a bottle of water before getting on the tube, but that's about it. It's just a standard M&S! Famous for food and undies! Nothing to see here. Go to Selfridges instead...

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Marks and Spencer Reviews in Other Languages

Review Highlights - Marks and Spencer

“y. I visited the cafe and bought a grilled cheese and mushroom sandwich as the food hall was insanely crowde”

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Dahlia

Dahlia

3.8(6 reviews)
0.6 mi•Soho
•££

Not much has been done to a great standard in the shop itself. Having said that, the wallpaper and…read morethe mirror in the dressing room feels quite homely. The shop is quite cutting edge in what they offer, the emphasis on shape and cut and are amongst the freshest themes out there, there is always an interesting cut to look out for at Dahlia's. Attention to detail is essential, buttons, pockets, stitching and lining. For instance, I fell in love with one of their new season sailor coats, with red buttons and navy backdrop, the lining in silk and printed red stars. Unfortunately, the shape was a bit to frumpy for my height but I can see it being worn by a specific kind of woman amazingly! I encountered the same problem with other outfits, it was such a shame. Their clothes won't fit everyone, but you never know; one of their vintage type, fun cut dresses might fit you perfectly.

I was strolling through Carnaby Street before catching the bus when I stumbled across this lovely…read morelittle shop down an alley. Supposedly the designer is British and began selling her pieces on Portobello Road ten years ago. The shop is brightly lit, small and very quaint. I found the Dahlia collection to be rather vintage-inspired, with precise tailoring feminine details. The quality of the pieces are very good and I feel like the price point is fair. There also is a section of vintage pieces in the shop, all in wonderful condition. I found the service to be great as well, my salesgirl was quite attentive and gave me her advice when I was conflicted between two vintage 1950s dresses I had selected. She asked for my contact information so she could ring me when they got in a trench I was eyeing earlier that had sold out straight away. Also, she said she would let me know when the shop got in their next vintage shipment. Overall, wonderful and very genuine customer service. I look forward to what the Dahlia shop has in store for F/W 2010 and I will be back in the shop very soon.

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Dahlia
Dahlia
Dahlia - Christmas window decoration

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Christmas window decoration

John Lewis & Partners - Fabric is for the best in every occasion.  You are welcome to use the same pattern of products when making your project come together.

John Lewis & Partners

3.6(160 reviews)
0.4 mi•Marylebone
•££

I CHALLENGE JOHN LEWIS TO PROVIDE THE PROOF THEY SAY THEY HAVE ON VIDEO SHOWING MY CLAIM YOU STOLE…read more£160 OF MY MONEY. I was new to them at Solihull but approached by a man i now believe was head of security. He took control as the shop was shutting demand a further £200 when i can only assume my autism and unsteady state while i was suffering a minor stroke had him see an opportunity to steal. The shop was in darkness the cashier at a distance and stated events were manufactured. I was still clear in my head but unable to respond and the salesman is said to have been on holiday over 8 weeks. The head of security of that floor seemed familiar but the video would prove it weas him. JOHN LEWIS refused to show me the video or a copy but the video would show my state of health having to sit while i was being robbed. The police were offered as an alternative knowing they cannot interfere in a civil case further confirming the abuse is a regular occurrence on these premises. C9itizens Advice stated this action was typical so many have endured it. YOU OWE ME £160 but please take me to court i tried to put this on your review page but it went blank

I'll let you in on a little secret about me, well it's not really a secret, but this girl loves to…read morecook. I think about food, ingredients and spices a lot and when I travel, I like to experience and take a little something home as a souvenir. So I came to John Lewis & Partners after a friend recommended the grocery portion as a good place to find spices. I've traveled to several countries and states where I pick up spices to use in my recipes, this means a lot more to me than some novelty t-shirt or magnet. I purchased a wide selection of spices, some which I have never tried using before. As you can see in my picture, I got quite the haul and paid around $30 euros for it all. Compared to the prices I would have paid back home, I feel that I got a great deal at John Lewis & Partners.

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John Lewis & Partners - The food hall is open for business and serves a variety of different foods including upmarket beverages and drinks.

The food hall is open for business and serves a variety of different foods including upmarket beverages and drinks.

John Lewis & Partners - Great customer service.  The finance department is a worldwide feature based on purchasing products in-store.

Great customer service. The finance department is a worldwide feature based on purchasing products in-store.

John Lewis & Partners - John Lewis furniture section specializes in the art and design of industry's best.

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John Lewis furniture section specializes in the art and design of industry's best.

Selfridges - @endoedibles on Instagram 11/28/25

Selfridges

3.9(452 reviews)
0.1 mi•Marylebone
•£££

It's not every department store that has a Masterpiece TV show made about it. That's just one of…read morethe things that makes Selfridges special. I visited Selfridges with my husband about two weeks ago, when we were visiting London for a few days. This store - their flagship - opened in 1909, and is the second-largest department store in the UK after Harrods. The store was founded by Harry Gordon Selfridge, who became the subject of an ITV/Masterpiece showed called "Mr Selfridge," in which Selfridge was played by Jeremy Piven. During the Second World War, Selfridges housed a huge SIGSALY scrambling machine in its basement, which allowed Winston Churchill to call President Roosevelt directly and securely about a mile away from the Cabinet War Rooms. You can see its history in the bones of the building. The store has definitely been updated (it's stunning), but you can see original touches from the 1909 building. But Selfridges is a modern luxury department store with the best brands. You can definitely spend some money at Selfridges. We were just exploring the store, since we were in the neighborhood, but it's an incredible store - for shopping, for having a glass of champagne at their bar, or for checking out their pretty wonderful art pieces around the store.

This is the flagship store for Selfridges and though I've been several times, I never get tired of…read morestopping in when I'm in London. Did you know the founder was American? The store has been around since the early 1900s and the only store in the UK that's bigger is of course, Harrods. Six floors of glorious shopping, eating, and tattooing. That's right, in addition to the high-end luxury clothing, shoes, and accessories on the retail side, there are restaurants, and a tattoo shop. Lots of other cool things to explore within Selfridges as well. I have found the service to be consistently friendly, helpful, and polite. Selfridges is an institution to seen by all whether for the first time or the 100th time.

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Selfridges
Selfridges
Selfridges

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COS

COS

3.4(24 reviews)
0.6 mi•Soho
•££

"Have you been to COS?" I questioned my BFF over lunch at nearby NOPI. After explaining that H&M's…read moresophisticated, higher end sister was my European go-to and still not available in the States, it became clear I had to take her there. Opened in March 2007, the Regent Street location is London's first Collection of Style (COS). Whilst I still haven't properly figured out their sizing (I consistently have to take two of every item into the fitting room to get it right), I continue to love COS - particularly for dresses and accessories. At the moment about half the store is on sale so it's a nice to time to get your Nordic fashion fix. Neon lovers: orange is figuring prominently in a lot of the current collection. I stuck to more muted tones with my purchases but I admire ladies who can rock super brights. My BFF picked up a terrific large checked scarf (as well as an oatmeal coloured rolled hem jumper for her boyfriend.) I spotted a blue/grey leather colour block clutch that I very nearly bought to avoid trying to DIY my own. Given I'm still thinking about it, I'll probably have to go back and fetch it at some point. There are plenty of basics here but if you desire to be more daring, they've got that too. Think coated linen sculptured dresses, glued seams, waxed linen shrunken shirts, bold statement necklaces. COS may well be the only store in London I can't manage to leave empty handed.

Cos rhymes with classic cool. It aims to take some very good natural quality materials and design…read morethem into timeless, simple but tasteful, Marni-esque designs. It is hard to guess that this store is even remotely related to the giant Swedish chain H&M. Best in store is the little black dress. It comes in different lengths and designs but always aims to impress. I do like Cos, and I feel like I will be shopping there a lot... in a couple of years. I feel like this store is a bit too 'grown up' at times and I plan to take advantage of my freedom to wear 'silly' clothes for as longs as I can.

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COS - Yes, I'm sure I'll need those three front pockets!

Yes, I'm sure I'll need those three front pockets!

COS
COS

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Marks and Spencer - deptstores - Updated October 2026

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