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    John Lewis & Partners

    3.6 (161 reviews)
    ModerateDepartment Stores
    Closed 9:30 am - 8:00 pm

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    A small section of the large clothes department.  Overall, they make for a great shopping experience.
    Lee M.

    I always enjoy the shopping experience of John Lewis. This precinct's adjacent area is the largest in the West End and is renowned for the unique nature of attraction. Today I enjoyed a meal with the family, and I am very grateful for all the wonderful hospitality this store provides at this time of year. All round, the John Lewis community has grown to meet a new generation of customer.

    Apple Iphone 8 Plus
    Aaron S.

    John Lewis on Oxford Street is one of 48 branches the department store chain has in England, Scotland and Wales and of course the flagship and largest of those stores, to the point where even the bags have the distinctive "Oxford Street" branding on alongside the John Lewis logo. The store its-self is huge with 6 floors, and a "Place to eat" cafe on the sixth, it is so big in fact it even has its own mini Apple store, which showcases some of Apple's latest products available for purchase here, it basically is your typical Apple store without the accessories or Genius Bar in a much smaller space, but this is still pretty cool for a Department Store. The store did seem quite modern, of course being in a good location on Oxford Street within walking distance of other big-brand department stores such as Marks and Spencer, Selfridges and House of Fraser. I found the selection here to be well above average for a John Lewis store, and was quite impressed with the technology range, and they even had charging boxes where you could charge your phone for free for half an hour. The Food Hall was a little strange, branded as John Lewis Food Hall by Waitrose, it didn't feel like a regular Waitrose store, and the layout wasn't thought out as well as it could have been, it was originally hard to find it, having to go in and out of lifts so this should have been made much clearer. The "Place to eat" cafe wasn't as modern as the one in other stores such as Leeds, which is a shame considering this is supposed to be a flagship John Lewis store, it actually just felt like a big, busy mess. Overall, this is a nice branch of John Lewis and one of London's many fantastic department stores, and I feel it deserves a four-star rating however some big issues which needs addressing is the whole feel and access of the Food Hall, signposting to make the trip around the store easier through lifts etc, and perhaps addressing issues with the queuing system and overall feel of "Place to eat" which is the cafe/restaurant inside which John Lewis run.

    Bisi F.

    The Call of the Fashion Siren ! It takes a hell of a lot to drag this diva out of her cosy boudoir on a wet and wild Saturday, to head into the centre of town, especially if it happens to be on Oxford Street. But, the call of the fashion siren lured me to John Lewis's Winter Wonderland fashion show on Saturday. What distinguishes JL fashion shows from those of their competitors, is their commitment to making fashion and beauty accessible to all. Instead of the usual flurry of stick thin waifs, slinking down catwalks with lollypop heads and twiglet legs, the show offered the audience an opportunity to see great clothes on real women, who they can actually relate to. The models promenaded along a boulevard of pretty silver Christmas trees, paired with men on the other side of the trees, sporting a variety of winter dandy looks. Pick of the womens outfits were a silver organza pleat dress, a cute faux fur jacket paired with chocolate slacks, accessorised with gold clutch bag and matching shoes. I loved the 50s patterned prom dress, complimented by a black wrap and playfully elegant peeptoe shoes. But I have to admit I had two fashion standouts. First, was a cream, floor-length bias cut evening gown with a beautiful satin pleat detail in the back. Look out for this as a fore-runner to the Gatsby look which is bound to hit stores next year, on the back of the 'Great Gatsby' remake starring Leonardo Dicaprio and Blake Lively. My second fashion standout, was worn by one of my favourite models - Ms Annabel Davis! Ms Davis looking amazing in a gorgeous cobalt blue evening gown, topped off by a cream evening jacket - A fitting model and outfit finale, to another fabulous John Lewis fashion show ! Just one grumble from me about the mens look - Winter Dandy reappears perennially on the male catwalk. What would have been nice to see, was some more practical looks for the male members of the fashion show audience. I've always thought less is more on the make-up and hair wax fronts for male models. The slightly excessive use of which, on several of models, definitely distracted my attention away from some very strong looks. Despite that little over grooming blip, I loved the show and am looking forward to the next one !

    Jonathan E.

    I love this store because they seemingly have everything. I used to live near Macy's, Saks 5th and Bloomingdales in NY, but i don't recall any of them having and electronics dept. where you can buy wide screen TVs & computers, or half a floor of office furniture. And despite stocking everything in the world (apparently), it doesn't seem overwhelming because everything is spread out on multiple floors and around a big, open atrium. Example: swimsuits. I just joined a gym with a pool and it took ages to find a store that sold men's swimwear / bathing suits in London in Jan. All the other major shops on Oxford St., including some sportswear places that make their own lines of swimwear, were out of stock due to "seasonality." Just because it's winter doesn't mean people can't swim... or go on vacation to somewhere warm. I probably visited a dozen major places with no luck. At John Lewis, however, they had a small corner of an upstairs floor with a small rack that had everything I needed... flip flops, racing goggles, a swimsuit. 2 hours later I was in the water, pretending I was Michael Phelps (without the bong). 2 hours and 5 minutes later, I was physically spent and in need of a beer. So Thank You Joh Lewis for supporting the British Beer industry.

    John Lewis on Oxford St.
    David L.

    I wouldn't get too excited about John Lewis, especially if you're from North America. If you're from Canada, It's just like another The Bay or Eatons. If you're from the U.S, it's just like another Target or Macy's. They sell reasonable priced American and European branded clothes for men's and women, housewear, bedroom accesories, furniture, electronics and toys. The department store itself is nice and bright. Sure, it's a British company, but it's not as memorable as going to Harrod's for that unique shopping experience. If you're living in London, I would recommend going here as an alternative to Ikea and Marks & Spencer. John Lewis is a good everyday department store for working class to white collar people of London.

    Photograph courtesy of http://www.johnlewis.com

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    Page 1 of 5

    John Lewis & Partners Reviews in Other Languages

    Review Highlights - John Lewis & Partners

    Convenietly located on Oxford Street, this department shopping store has a wide variety of product to choose from.

    Mentioned in 22 reviews

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    TopShop - Topshop on cut's protest day, March 2011

    TopShop

    4.1(235 reviews)
    0.2 miFitzrovia
    ££

    Uh, ok. After a day filled with shopping, my group wanted to stop at Top Shop. Apparently this is a…read moretop clothing shop in London, but really falls flat in regards to selection and quality. Even after an hour of browsing, I have come to the conclusion that this store has the quality of H&M or Forever 21 - just with higher prices and the occasional name brand. Items on sale were very odd looking and disorganized. Not exactly the place I'd like to buy anything, I tried.

    USA DO NOT PURCHASE ON-LINE GIFT CARDS from TopShop!…read more On the US TopShop website, the gift cards are electronically generated in EUROS and TopShop stores (in this case, The Grove TopShop in LA) DOES NOT HONOR THEM because "they are not in US dollars". After receiving a $200 gift card that they would not honor, I called their US Customer service number. The US customer service telephone lines ring and then disconnect - continuously. I called their UK customer service number that had an automated "your call is important to us" that kept me on hold for over 40 minutes before connecting to a person (the international phone call alone cost $210). The UK customer service guy checked it all out, confirmed the card, acknowledged the issue, and said they would reissue it in US dollars and email it within the week. No gift card was received. Instead, an email asking for CONFIRMATION of full name, address and zip code. (Image attached) Responded to them - no response. Emailed them again (after the first $200 phone charge I wasn't going to call again) - put in a "que" per automated response saying they were very busy and warning that it I sent another email it would put me on the end of the line and start the process all over again.(see attached) Endless loop - with no results whatsoever.

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    TopShop
    TopShop
    TopShop

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    Primark - Loved this Mickey bag

    Primark

    4.1(90 reviews)
    0.6 miFitzrovia
    £

    Another good trip to this location. They have so many festive items, including; homeware, clothing…read moreand decorations. Great place for stocking stuffers and their bath bombs selection is one of the best! So many to choose from, including Disney and Christmas designs, all either £1 or £1.50! Staff on the floor are a bit useless and unwilling to help but the register staff were pleasant. As always - come early to avoid the crowds!

    Your enjoyment or appreciation of this place is going to be entirely dependent on who you are, and…read morewhat your lifestyle is. I am not local (American) but I have lived in London as a young poor 20 something. Primark was a Godsend for me. It's also really interesting now that they have expanded into the states (although not where I live) to come back and see how it has changed. When I lived here and had no money this was my go to for anything trendy, or needed. When I moved back to America quite unexpectedly I went there to stock up on inexpensive suitcases to pack up my life and carry back across the world. Any fast fashion or trendy items, this was my go to. Needed something for my home that didn't need to be high quality, Primark. I got a job at AllSaints a few blocks away and we were supposed to wear their clothes exclusively, but we only got a 60% discount (that's a big discount but still not inexpensive for a college kid) so I got a lot of my work shoes here and they never noticed. Now that I visit as a tourist, it's my go to for things like I need an umbrella that I can leave behind when I go home, or it's raining and I didn't bring my raincoat with me today...or it's colder than what I planned for on this trip so let me stop by and grab a few pieces of layering clothes or a coat. The Disney selection makes me wonder why there isn't a Primark in Orlando (because they get very unique Disney licensed items). If you don't have a big budget or are in need of souvenirs, I also recommend Primark. But if you're looking for a luxury experience, this isn't for you. If you're anti fast fashion, please just skip this. It's busy and loud and sort of a cattle call at the till, but it's great novelty spot. The layout has shed over the years bit it's still a great spot for cheep gifts, replacing broken or lost items and getting an unexpected suitcase for any souvenirs if you are a tourist (my favorite suitcase going on 11 years was £25 from here & yes we got another this most recent trip) 3 stars because I've definitely had some weird experience here over the years but generally if you go in knowing what it is and what to expect, it won't disappoint you.

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    Primark
    Primark - More cute Stitch items

    More cute Stitch items

    Primark - 'Tasteful' Christmas vests! Just lovely for family photos

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    'Tasteful' Christmas vests! Just lovely for family photos

    Dahlia

    Dahlia

    3.8(6 reviews)
    0.2 miSoho
    ££

    Not much has been done to a great standard in the shop itself. Having said that, the wallpaper and…read morethe mirror in the dressing room feels quite homely. The shop is quite cutting edge in what they offer, the emphasis on shape and cut and are amongst the freshest themes out there, there is always an interesting cut to look out for at Dahlia's. Attention to detail is essential, buttons, pockets, stitching and lining. For instance, I fell in love with one of their new season sailor coats, with red buttons and navy backdrop, the lining in silk and printed red stars. Unfortunately, the shape was a bit to frumpy for my height but I can see it being worn by a specific kind of woman amazingly! I encountered the same problem with other outfits, it was such a shame. Their clothes won't fit everyone, but you never know; one of their vintage type, fun cut dresses might fit you perfectly.

    I was strolling through Carnaby Street before catching the bus when I stumbled across this lovely…read morelittle shop down an alley. Supposedly the designer is British and began selling her pieces on Portobello Road ten years ago. The shop is brightly lit, small and very quaint. I found the Dahlia collection to be rather vintage-inspired, with precise tailoring feminine details. The quality of the pieces are very good and I feel like the price point is fair. There also is a section of vintage pieces in the shop, all in wonderful condition. I found the service to be great as well, my salesgirl was quite attentive and gave me her advice when I was conflicted between two vintage 1950s dresses I had selected. She asked for my contact information so she could ring me when they got in a trench I was eyeing earlier that had sold out straight away. Also, she said she would let me know when the shop got in their next vintage shipment. Overall, wonderful and very genuine customer service. I look forward to what the Dahlia shop has in store for F/W 2010 and I will be back in the shop very soon.

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    Dahlia
    Dahlia
    Dahlia - Christmas window decoration

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    Christmas window decoration

    Selfridges - @endoedibles on Instagram 11/28/25

    Selfridges

    4.0(448 reviews)
    0.4 miMarylebone
    £££

    Tips: - The foodhall is worth the visit. Enter from Oxford…read moreStreet. - Candy is on the lower ground level. - If you come here around Christmas, the Christmas section is lovely. I was in London in December 2013. I visited a bunch of department stores. Part of me was curious about how they are set up versus how the flagship department stores in Canada were set up. I visited the flagship Selfridges store on Oxford Street. Rest in peace to the flagship Eaton's store in Winnipeg that I frequented often when I worked across from it. I also miss the flagship Hudson's Bay stores in Toronto and Winnipeg. I will toss in the flagship Simpsons store that preceded the Hudson's Bay. I stayed in South Kensington. There was a bus stop steps away from the hotel and around the corner from Gloucester Road station. I took the 74 Putney bus that got me to this store. I could have also taken the underground to Piccadilly Circus, but the walk would have been a bit longer. I wasn't sure how much damage I'd do here! I entered the store from Oxford Street, which gets you on the ground level. I remember seeing sushi on a convenor belt to my left. It was cool. It was Yo! I'm glad that this eatery is still around. You can dine here or do takeout. I entered the foodhall. I was so happy. I saw cupcakes, oysters, caviar, and more. Everything looked fancy and yummy. The ground floor had a beauty section and a pharmacy. This store is large. It's the second-largest department store in London, behind Harrods. I spent most of my time on the lower ground level. It's where the candy, wine, and cookshop sections are. I love candy and confections. I saw everything from macarons and chocolate malt balls, to fancy bourbon and wine. I bought some chocolate bars. They were perfect to hand out to colleagues. They were also Christmas-themed. I got milk and dark chocolate varieties. They were delicious. This floor also had a cinema. I didn't check it out. I was too busy visiting the technology and stationery sections. I was so happy on this floor. I spent the most time here. I did check out the women's clothing, which occupies levels 2 and 3. There was a lot of designer clothing. It didn't suit my casual, cheaper style. I loved coming here just before Christmas. It was festive and fun. The Christmas section was enjoyable to peruse. I have fond memories coming here. I hope to return someday. This store is over a century old and I'm pleased that it continues to endure. (49)

    This place is beautiful and can be compared to a Saks store. On our visit, it was really packed and…read morecrowded since everyone was trying to get their holiday deals. Plus, it is beautiful during the holidays. The store has a total of 4 floors with a huge Jellycat Fish and Chip pop-up on the top floor. If you are here for that, be prepared to wait since it is a 2 1/2 hour wait. There is also a walk-in line if you were unable to create a reservation. Merch here is on the pricier side but if you are looking for something trendy, you can definitely find it here. Plus, there are a few food and snack locations if you get hungry while shopping your hearts away.

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    Selfridges
    Selfridges
    Selfridges

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    COS

    COS

    3.4(24 reviews)
    0.2 miSoho
    ££

    "Have you been to COS?" I questioned my BFF over lunch at nearby NOPI. After explaining that H&M's…read moresophisticated, higher end sister was my European go-to and still not available in the States, it became clear I had to take her there. Opened in March 2007, the Regent Street location is London's first Collection of Style (COS). Whilst I still haven't properly figured out their sizing (I consistently have to take two of every item into the fitting room to get it right), I continue to love COS - particularly for dresses and accessories. At the moment about half the store is on sale so it's a nice to time to get your Nordic fashion fix. Neon lovers: orange is figuring prominently in a lot of the current collection. I stuck to more muted tones with my purchases but I admire ladies who can rock super brights. My BFF picked up a terrific large checked scarf (as well as an oatmeal coloured rolled hem jumper for her boyfriend.) I spotted a blue/grey leather colour block clutch that I very nearly bought to avoid trying to DIY my own. Given I'm still thinking about it, I'll probably have to go back and fetch it at some point. There are plenty of basics here but if you desire to be more daring, they've got that too. Think coated linen sculptured dresses, glued seams, waxed linen shrunken shirts, bold statement necklaces. COS may well be the only store in London I can't manage to leave empty handed.

    Cos rhymes with classic cool. It aims to take some very good natural quality materials and design…read morethem into timeless, simple but tasteful, Marni-esque designs. It is hard to guess that this store is even remotely related to the giant Swedish chain H&M. Best in store is the little black dress. It comes in different lengths and designs but always aims to impress. I do like Cos, and I feel like I will be shopping there a lot... in a couple of years. I feel like this store is a bit too 'grown up' at times and I plan to take advantage of my freedom to wear 'silly' clothes for as longs as I can.

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    COS - Yes, I'm sure I'll need those three front pockets!

    Yes, I'm sure I'll need those three front pockets!

    COS
    COS

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    John Lewis & Partners - deptstores - Updated May 2026

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