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Mark Christopher Salon

3.6 (110 reviews)
ModerateHair Salons
Closed 9:00 am - 8:00 pm
Updated over 3 months ago

Services - Mark Christopher Salon

Haircut

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Reviews With Photos

Day 3 (I had just woken up from sleeping on the right side of my face, which is why my right cheek is so rosy in this picture).
Raleigh R.

I have never left a bad review for any business ever. I support local businesses in the Raleigh area whenever possible, but I just can't ignore the way I was treated at this salon. I had a hair appointment on a Tuesday night at 6:30 for a simple balayage and trim. The hairdresser was nice and did a great job on my hair; HOWEVER, within a couple of hours of leaving the salon my nose began to turn bright red and blisters started to form. The next morning I called the salon first thing to tell them I had an apparent chemical burn or was having an allergic reaction to something they used. The person I spoke to on the phone was kind and sympathetic and assured me she would speak to the manager and call me back. About 7 hours later I had not heard back from the salon so I decided to stop by on my way home from work. This is when my opinion forever changed of Mark Christopher salon. Upon entering the salon I spoke to the receptionist (Chris), she had heard my story and told me right off the bat that "we all talked about it and there's just no way that happened here." She then told me she was a make-up artist and that what was happening on my nose looked to her like it was "cystic acne" and that I should consider seeing a dermatologist. I explained to her that the blisters appeared within an hour or so of leaving the salon and she still insisted I had acne or must have used something new on my face, even after my repeated attempts to tell her I have not used anything new on my face (facewash, makeup, lotion, etc). She then went and grabbed a stylist to talk to me. The stylist was definitely nicer and a little less condescending, but kept insisting that there was no way I got the blisters from anything at the salon, that I probably used something new on my face, or that I suddenly became allergic to something I have used for years. No one at the salon was able to provide me any tips on how to treat the blisters. So, the next day, I visited a dermatologist. She told me that I definitely came into contact with an irritant (likely hair dye/bleach that got in my face), and that it was highly unlikely that I am suddenly allergic to something I have used for years, especially since only my nose broke out and not the rest of my face. I was prescribed 2 different medications and I am just keeping my fingers crossed that it doesn't scar. I am attaching pictures so everyone can see the severity of the wounds on my face. I have never been so appalled at the customer service of a business as I am with MC salon. They never ever even entertained the idea that the blisters on my face could be a result of a chemical from their salon. They tried to convince me that I somehow did it to myself or that I was just having a weird acne breakout (even though it looks nothing like acne). I will never go back to this salon.

Catie's Instagram post of my balayage.
Meghan M.

Treated myself to my first-ever balayage for my birthday. I came to the salon with a few Pinterest photos for inspiration and Catie walked me through the entire process, color options, expectations, as well as was super attentive to my budget. She helped me pick out the best option for my hair's health and appearance while also fitting within my budget. My hair turned out BEAUTIFULLY - I'm so obsessed with it - and I've received so many compliments on it. The best part? The discount I received for it being my birthday! 15/10 would recommend to anyone and everyone.

Helen H.

Just got done at Mark Christopher salon in Raleigh. Amazing experience. It was my first time there and everyone made me feel welcomed and at ease. I had Dan as my hairdresser and he is awesome! Totally knows what he's doing and gave me the best cut and color! Here is a before and after. Highly recommend them!

Left is what we were going for/Top right is what I left with first time/Bottom right is what I ended up with second time
Laura B.

Had my hair done by Brandon. We discussed my goals twice before I went to see him the first time, including looking at pics together and going over the exact process that would be required, so there was no confusion over exactly what I wanted and what needed to be done to get me there. I was going for a bright silver balayage with my natural brunette roots for a smooth grow out. When I arrived, I verified the price with him, and it ended up being more than he had originally quoted me, but I didn't complain because I was willing to pay what it took to get the right look. My hair at the start was already balayaged bleach yellow from the last time I had it done; but still, the entire process from start to finish only took him a couple of hours and that didn't feel right knowing we needed to start with an almost white base. He didn't actually take my hair to a bright white, it was just a lighter shade of bleach blonde than when I came in. And he didn't use a permanent bright silver dye like we talked about, he used a demi-permanent dark grey/ash brown gloss. I didn't complain because it was pretty, even if it wasn't what we talked about or what I asked for; that is until I washed it for the first time and all the grey shine gloss washed out leaving me with just dark brown hair, followed by bleached yellow after a few more washes. So I went back to have him correct it. I sent him another picture and tried to go over the process with him again, not really understanding where the disconnect was, but hoping maybe we'd be on the same page this time. Again, the whole process from start to finish only took a couple of hours. Again, he only took it another shade lighter yellow. And again, he used a gloss instead of a more permanent hair dye. When I left the second time, my hair was even worse than the first. It was balayaged my natural brunette at the top like before, but this time it faded into a bleach blonde with PATCHES of silver toward the bottom. It looked awful. My roommate even commented saying how much worse it looked. And after one wash, the small patches of silver gloss completely washed out. I was so upset, I tried contacting him again, but he made it clear he wasn't doing it a third time. The thing that upsets me the most is that because he showed me pics of silvers he'd done before and discussed the process he knew needed to be done at length, I know he is a competent and skilled cosmetologist and knows how to do what I was asking for. It felt like he took advantage of me, did a half-assed job to get me "close enough", and said, "Oh well, you just didn't understand" when I was of course unhappy with the end result and understood perfectly well that he hadn't done the right process to get the correct end result we'd discussed. So now I'm just stuck with bleached yellow hair, and I'm out the money I spent with nothing to show for it.

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2 years ago

I've been to see Emma a few times and just love her! There is an easy fun vibe at the salon. So stoked for another beautiful cut by Emma!

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3 years ago

Danielle is amazing! I get highlights, I've done bangs with her and hair cuts. She's also so sweet!

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4 years ago

Awful. I asked for a balayage and got terrible stripey highlights that seriously damaged my virgin hair.

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Ask the Community - Mark Christopher Salon

What does a haircut include & cost estimate? Wash + Blow Dry + Massage + Cut + Style? Is there water, tea, coffee? Also what hair products are used? Pureology, Kerastase, Redkin any of those?

Aiko, thanks for reaching out! Our women's haircut includes a wash, cut, blowout and style and can range in price from $50-$75+ depending on the stylist you see. We offer a variety of beverages including water, tea, coffee, soda, wine and beer. We… Read more

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Review Highlights - Mark Christopher Salon

Brandon listened to every thing I said and requested, asked questions when more was needed, and he just GOT me on it.

Mentioned in 11 reviews

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Alter EGO Salon - Top Hair Salon in Raleigh, NC For Textured Services

Alter EGO Salon

(417 reviews)

$$

I had a bit of a hair emergency after a previous stylist completely butchered my cut--uneven…read morelayers, awkward length, just a total mess. I was in panic mode when a friend recommended Alter Ego. I decided to give it a shot and took the quick quiz on their website to see which stylist would be the best fit for my hair texture and needs. The results led me to Abby B, and thank goodness they did. I called in and booked an appointment for the very next day. From the moment I walked in, the staff was welcoming and professional. I explained my hair situation to Abby, and she immediately made me feel heard and reassured. She took the time to understand exactly what had gone wrong, and more importantly, what I wanted going forward. To say Abby worked miracles would be an understatement. She carefully assessed the damage and worked her magic to reshape and revive my hair. I walked out with a cut that not only fixed the disaster but actually looked better than what I had originally hoped for. Abby truly listened, gave thoughtful suggestions, and showed serious skill and care. I'm beyond happy with how everything turned out and can confidently say I've found my new go-to salon. If you're looking for a stylist who's talented, kind, and truly invested in making you feel good about your hair, Alter Ego, and especially Abby B, is the place to go.

This was a terrible experience, and I will not be coming back. The appointment felt rushed, and the…read morestylist clearly did not listen to what I wanted, even after I explained and showed reference photos. The final result looked nothing like what we discussed. The cut was uneven, the styling was sloppy, and I left genuinely upset. When I brought up my concerns, the stylist became defensive instead of trying to fix the problem. For how much I paid, this level of service is unacceptable. To make things worse, I overheard multiple stylists talking badly about another coworker and using foul language. It created an uncomfortable, unprofessional, and negative atmosphere. This is not the kind of environment anyone wants to sit in for hours. Overall, this was a complete waste of time and money. I would not recommend this salon to anyone.

Triniti Salon & HeadSpa - Stylists working together on highlights.

Triniti Salon & HeadSpa

(192 reviews)

$$

Well, at 5-stars, this place exceeds expectations. It will cost you a few Benjamins to get a…read morecomplete Balayage, but, this was a treat for me. I have only got services to upkeep my Balayage, so I am prepared to pay. I like that they greet you (a front-desk area with things to purchase), offer you a beverage (champagne or beer), hot coffee, tea, juice or water. They have great stylists, and a room in the back for hair washing, drying and just spa-like relaxation. Make your appointment on their website and get ready to be pampered!

From the very first phone call to scheduling to the end result, things at Trinti have been very…read moreeasy going and pleasant. At scheduling time, the receptionist was very nice and worked with me to find a time that fits schedules well. I was scheduled with Michaela for a Halo face framing type situation and was greeted very kindly by her and everyone else at the front desk. They offer you water and other beverages there as you arrive. There is also local crafted jewelry in the sitting area to browse. Getting back to hair, Michaela was very personable, funny, nice, and professional. The experience was nice and it feels like you're just chatting with an old friend. Honestly I probably chat too much but the story of my life LOL. They take you back to the hair washing area which is quiet and Serene, ready for relaxation. They also offer you and I mask type essential oil situation where you can pick different scents. After your hair is done washing you get processed and then you go back to your sitting area. It took a little bit to get my hair to the desired look but Michaela and the salon made it very easy to work with and get the results we were hoping for. I appreciate them for being so accommodating and ease of everything. Michaela is a great stylist and I would recommend booking with her anytime! Not only will she make your hair look better but just speaking with her makes your day better too.

The Junction Salon and Bar

The Junction Salon and Bar

(207 reviews)

$$$

I went to Junction Salon & Bar for the first time and had a great experience. I had a partial color…read moreand cut with Kelly and she made the appointment really chill and enjoyable. She delivered on everything I asked for and was very clear in the questions she asked to determine my final look. I didn't realize there was a bar inside until I got there and would consider booking an appointment with a friend or even bringing my spouse along next time. Pricing was on par with what I am used to spending on a cut and color. Thanks for the perfect chop I needed for the summer!

I have been a loyal client of your salon for years, but my recent experience has left me extremely…read moredisappointed. On September 25, 2025, I received an email reminding me of my appointment scheduled for September 27, 2025. Immediately after receiving this email, I called the salon to cancel my appointment since there was no option to do so through the email itself. I called three times without an answer and ultimately left a voicemail requesting cancellation. Despite this, I received an email today stating that my card on file would be charged for missing the appointment. I promptly called your salon to clarify the situation and explained that I had canceled by voicemail on September 25. The person who answered the phone was dismissive, and when I spoke with the owner, I was made to feel as though the responsibility fell on me for not replying to the email or a text message. To clarify: I do not receive text messages from your salon. I did not reply to the email because I had already called and left a voicemail. It is your responsibility to check and respond to client voicemails. Additionally, I called today at 11:29 a.m. and was told I would receive a call back within 30 minutes. That call never came. This lack of professionalism is unacceptable. I respectfully request a full refund of the cancellation charge. I hope you will honor this request and reconsider how communication and customer service are handled in the future.

Tesoro Hair Design

Tesoro Hair Design

(21 reviews)

$$

I discovered Tesoro hair design a few months ago and now I don't like going anywhere else to get my…read morehair cut. Maurizio, the owner, is a really nice guy and he knows how to style hair. You can tell that he has been doing it for a long time and takes pride in his work. I've had my hair cut by him three times and I've been very happy with the results every time. The atmosphere at Tesoro is really laid back and comfortable. When you arrive you are greeted by Maurizio or one of the other stylists and usually offered a water or a cup of coffee. It's a nice touch and I think it speaks to the level of service that they provide. You can make an appointment but they also take walk ins. If you walk in though, you may have to wait a while. So, I would recommend making an appointment, especially if you're going on the weekend. As a guy, you really can't beat the value. For the price point $20 you get a professional haircut and wash. You are going to pay close to that at any one of the corporate hair cutting places where they tend to do a poor job and rush you in and out. Go to Tesoro for your next haircut, you won't be disappointed!

I was kind of uncomfortable with the fact that after discussing what I would like done, I sat there…read moreand the guy just did what he wanted ( which wasn't much}. I have spent more time in the chair at a Super Clips for half the price. I was shocked and speechless at how poor the experience was.

Soapbox Salon - Highlight and full bang

Soapbox Salon

(26 reviews)

$$

I'm giving 2 stars because the 1st cut I had from Carly was great. The 2nd left A LOT to be…read moredesired. The 1st time I went, I came in with my hair straightened and Carly decided to do a dry cut (since it was straight) and then wash and style. The 2nd time I went, Carly decided to wash before the cut/style and, while I couldn't tell initially after styling, my hair was terribly uneven when I left. Like in a serious way - pictures attached. I will say that when I texted Carly a photo, she confirmed that was not her intention and offered to try to correct the error. I do appreciate this. I went back in and she was able to "even" it out as best she could given the condition. It wasn't ideal, but I get it. Mistakes happen. I'm now considering going back for a 3rd go, but I am a bit hesitant given my experience. I will update my review if I do return.

I went to Carly after i read all the good reviews and checked out the instagram page . If your a…read morefirst time client getting your hair colored or highlighted , just know that you are required to make an appointment for a consultation . I was actually really happy to do this because it gave me a good idea of what to expect for my appointment and what the overall vibe of the salon was . Carly took a look at all of my pictures of the type of hair that i liked , and booked my appointment for a few weeks out . She gave me a cost estimate at the consultation which i am really grateful for because I've experienced "sticker shock " before at hair appointments , expecting to pay one thing and getting a much higher bill at the end of the service . I will say that the prices listed on the website are very much " starting prices " . My hair service ended up being a corrective color and did take several hours , however Carly explained to me that i will be able to go for several months in between my highlighting services so in my opinion, it was well worth the money and time ! Also , my hair looked better than i could have ever imagined , even better than the pictures i showed !

Mark Christopher Salon - hair - Updated May 2026

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