I saw Julia today, she spend a lot of time working on my hair. I am truly thankful. Service was amazing. I forgot the the young woman's name who helped me book my appt, she was also amazing and lovely. I'm very thankful for J&F, I could never do anywhere else after this wonderful experience Edited to add why I went there: I had some matting issues with my hair. I have very fine, thin hair. I have to sleep with it in a braid or up. Welp, one day I didn't and then it just got worse and worse. I was so extremely embarrassed. From jump they said "do not worry, we will take care of you" and they sure did. At first I'm like just cut it off (would have been Britney 2007 style) Honestly, I cannot see my self going anywhere else. It was such a positive experience even tho I came in for something that was hard to do, and Julia said "I'm going to save your hair" (or something like that) and she did. Running my fingers through my hair, it smells wonderful, I am just in awe. Recommend 10/10 read more

Awesome staff! Very professional and talented group. Beautiful salon! Highly recommend for your hair needs.

Jada at J & F Gemelli at StoneCreek in Cary is the best! I'm super picky about who does my hair (!) and she has done a fantastic job for both me and my daughter. She really listens to what I want and delivers every time. The salon is nice and super comfortable, everyone there is friendly and it's a real treat to get my hair done there. Jada also does prom hair and wedding hair! read more

I just moved to this area and from being with a hairstylist for 15 years. I was very nervous to chose a salon via yelp, but I can honestly say it paid off. I was able to get in very quickly due to a new stylist coming to the area. As if finding a new salon was not scary enough, now looking at a new stylist that just moved to the area was a leap of faith. Well, Niño, from Boston, was excellent. We really connected. He consulted with me but also asked my opinion. I think the prices are reasonable for what you get! I am a happy returning customer. As I was leaving a woman said to me " I absolutely love your hairstyle". That is the best compliment Niño and I could get! Also, I had some network issues but Chris, at the front desk, worked the problem with me and enabled me to work and get my hair done! Great place and deserves 5 stars! read more

This was my first experience dealing with this salon and I'm so glad I went! I got my worst haircut ever a couple of weeks ago and I couldn't stand it any longer so I went to Jessica. She straightened everything out for me and I love my hair again! Thanks for an amazing job, Jessica! :) read more

Clay is amazing (Stone Creek)! I told him I wanted to cover my gray, blend all of my highlights and color together (and I needed a good trim on split ends) so my hair would look more polished and blended. He did an incredible job. The service at this salon is always top notch. Everyone is accommodating, from the receptionist to each and every stylist. It's always a relaxing time, like I've spent an hour at the spa, and I leave looking 100% better than when I walked in. I got home and my husband told me my new hair color and style made me look younger - I'll take that any day! Thank you, Clay! Excellent results and great customer service! read more

The haircut itself was amazing but the customer service and overall experience was not. I had Kristi (I think?) and she hardly said one word to me, even when I asked her for ideas for a new hairstyle. She got frustrated when I couldn't describe or understand a haircutting technique she was talking about, so finally I just showed her some pictures of styles I like. She did a really good job and was very careful about making it perfect, but other than that she was really unfriendly. Then the receptionist checking me out was on the phone the entire time telling someone how their register was short the night before. I left when the other receptionist said I was done. So great haircut but a bad experience, especially for a relatively expensive appointment. read more

Saw Diana, spent 3 hours with me. Patient, listened, gave me what I asked for once we understood each other for what I wanted and how she would accomplish that. Consult ended up involving 3 members of staff to make sure color and highlights were correct. Care, time, and effort were definitely taken to ensure my hair would come out the way we wanted. Very well priced. 100% root coverage, multi-color highlight, color correction and cut $125 + tip. Great highlights, looks sunkissed and natural, especially considering all the colors which were needed (4). Great appt hours. I went in for a 5pm appt and was there until 8pm. Not quite the color I wanted, but I may not have communicated that clearly, and I needed a great deal of correction. The woman next to me was drinking wine which I was not offered. Scalp massage is definitely something I appreciate with salon services, but, being polite, was not a service I felt was provided. read more

Julian has been styling my hair for over 20 years, even before he and his brother set out on their own. J&F Gemelli serve the Cary area well and continue to grow and offer the best in the area! read more

Great Great Great!!! Hair is done by Reina Lawrence. She always knows how to get my hair done. Whether it is color, cut or style - she really is talented in making me look fabulous. Stick to your appointment, getting another one is nearly impossible. Definitely recommend! read more

I cannot explain how upset I was at the color that I received by this salon. I showed my "person" a photo of exactly what I wanted ( which was to go lighter) and it turned out brassy orange! While at the sink multiple stylists came by looking at my hair and giving my person the "eye" which totally freaked me out not knowing what was going on. Then another stylist tried to tell my "person" what to do to fix it! Needless to say she didnt fix it. And on top of not fixing it she made me leave with a wet head. She said my hair was too damaged and I should not dry or wash my hair for a few days. It was literally raining and 40 degrees outside and I left with a wet head! WHAT??? I thankfully got asked to be a model in a hair workshop this past week and they fixed it and gave me exactly what I wanted! They also said my hair was not that damaged and no stylist should ever let you leave them with a wet head, ever!! The biggest problem is I actually paid for the appt! Big mistake! read more

Alan is a brilliant star. I used to go to him all the time. However I ran out of the time needed for his careful and precise work and had to find someone who could get my cut and color done quickly. If you are looking for someone who truly cares about their clients, is engaged and does brilliant work, try to get with him. read more

You get what you pay for here! If you want a cheap hair cut, head to the mall. But if you want a great style that's going to not only make you look fabulous, but make your life easier, the J&F staff know how to make that happen. Great atmosphere, friendly staff, and always great suggestions. read more

This location was able to fit me in last minute on Valentine's Day after I had a really unfortunate experience at the Lochmere location that almost left me with dull and unevenly covered hair and no hair appointment for a special date my boyfriend had planned that night. Stone Creek was very accommodating, and I'm extremely happy things worked out the way they did! Clay was awesome, funny and friendly and listened to my goals for my hair and was honest with me about what the first results would probably be due to my previously copper hair. My boyfriend loved my hair and I felt way more confident than I have in a long time. I know my hair has years worth of bleach in it and it's hard to hold color sometimes for long and all I did was ask about their hair color refreshers just to get some of the color back and they offered to recolor it for no cost to me without even asking because they felt the color should've lasted longer. This is what you call amazing customer service which can be incredibly hard to find these days especially in Salons. I just moved here from NJ and was very attached to my hair dresser and I'm glad to have found Clay who I trust 100% with my hair. The whole staff was so nice and each of them took interest in my color and put a lot of thought into how they were going to execute what I wanted. Highly recommend! read more

Used to be a regular client here and at the Lochmere location. Have had several issues with complacent and quite frankly, snooty stylists who think they have artistic license to do what they want instead of what is asked for. Some people might be ok with that but for those of us who know exactly what they want (even have pictures!), this place is not where you want to go. Recently had a terrible color/cut that ruined my hair and resulted in the master stylist reluctantly recoloring my hair the following day after arguing that I had not been clear enough with her regarding what I wanted. I told her at the end of the cut/color that I wasn't happy with the result but she told me that I'd "learn to love it". Ludicrous. A master stylist should not be charging for a full cut/color/blow dry if they end up handing their client over to an intern to blow dry and style the hair after the cut/color. When I went back to get my hair fixed after the disaster, the stylist was not apologetic in the least and STILL tried to dye my hair a color that I specifically said I didn't want - when I asked her about it she (again reluctantly) changed the color to what I had asked for. I still had someone else wash my hair and only dry a small segment of my hair so I could see the color. They let me walk out of the salon with dripping wet hair and a partial refund. The stylist's apology was through gritted teeth and I received no apology from the manager. No stylist worth their salt should ever let a client walk out with soaking wet hair, let alone should they ever allow a client to leave if they are not 100% satisfied with their cut. I will never go back and the stylist will just have to "learn to love it" too. read more

I have always been nervous going to a new hair stylist. I booked an appointment with Amber at the Lochmere location and as soon as I met her I knew that I was in good hands. I got her name from a lady who I passed and asked her where she got her hair done. She told me that she has been going to Amber at J&F for about a year and she has always left very pleased, so i thought I would give it a shot. The salon is clean and the staff are friendly. Amber was very knowledgeable and confident during our consultation. She took her time, the color was Super, haircut was Great and the blow-dry was AMAZING!!! Re booked and satisfied client here!! read more

I request Diana every time. She is sweet and is always super careful to make sure my hair looks exactly like I want it. I get lots of compliments and I think the price is reasonable, especially because the salon feels upscale. read more

It took me over 2 yrs. after I moved here to find a great hairdresser. I finally did when I switched to J & F Gemelli. I've gone to all of their locations but I like the West Cary location the best. Everyone in there is especially friendly. Lauren is a great receptionist who is on top of it all. I use Fabian as my hairdresser. He knows the latest styles and trends. I have curly hair and it took me a long time to find someone who knows how to cut my hair. Fabian knows! The great thing about these salons is that they take classes and go to conferences to stay modern. If you are looking for a salon these are the places to go. read more

went to the lochmere location and saw Amber and she gave me one of the best haircuts I have ever had. would recommend her to anyone!

I love Vivian! She always makes my frizzy mess look so beautiful. I receive many compliments on color and cut thanks to her. I will never go anywhere else. read more

I have been going to Gemelli for several years. Booking is getting from OK to bad and so is front customer service. Hairstylists remain the best in the area read more

I went with my girlfriend to get a consult for a hair style. I must say that the professionalism of the staff overall was seriously lacking. Instead of a consult, they sat my girlfriend down to do another service. I felt that since this was a free consult and not a service to be performed, I was deemed a second class customer. I have been a Cary resident for over 20 years and will always look elsewhere. read more

After going to this salon for 4 years and having the styist for the last two years. I AM DONE!!!! This last time was the final straw! I told Brit exactly what I wanted done. Base coat with blonde highlights. Well she decided to cut corners or figured she knew more than me the customer, and decided to do highlights and low lights and darken my hair. When I returned the next week from my trip I called her and told her I was disappointed that she had not listened to me and I wanted her to redo the color. When I arrived I told her what she was supposed to have done, Then Brit proceeded to argue with me!!!! I told her for two years what I have had done by her!!! She continued to make a scene and argue with me!!! I refuse to put up with her attitude and poor customer service! I guess her client base is good enough that she doesn't care if she loses a two year client!!! Good Riddance! And for those of you looking for a stylist at JFGemelli. I'd keep looking! read more

I've been going to many different people at this salon over the years and have had good experiences until this last time. I have always had blonde highlights on my light brown hair. This time I ended up with pinkish orange hair with a stylist who had no good ideas on how to fix it. I wasn't charged and went back a few days later with someone else to attempt to fix it. Now I have darker brown hair with a tint of red, still no highlights. This time I was charged more than my original cost would have been because all services were totaled individually. I still need to go somewhere else to get what I originally was looking for. So I'll end up spending double the money and 10 hours of my time to do something fairly basic. I appreciate not being charged for the original color but to charge more for the fix was wrong, especially when I still need to spend quite a bit of money and time to fix the problem they caused. read more