Best haircut ever!! I was initially nervous to go in the first time and turn my bob into a pixie…read more I've now been back for a trim (and again) best haircut ever! I highly recommend Kyle, he gave me an awesome haircut.

Does this look like platinum??!!! Called the salon beyond the 14 day guarantee…read more Said I could come back for a consultation so that they could charge me even more money to correct their botch job. Stylists, LISTEN TO YOUR CLIENTS!!! Blonde does not mean platinum.

Really enjoyed my first head spa service at Triniti! I wasn't sure what to expect, but Rhadika did…read morea great job! It was a very relaxing experience. I'll be back!

Well, at 5-stars, this place exceeds expectations. It will cost you a few Benjamins to get a…read morecomplete Balayage, but, this was a treat for me. I have only got services to upkeep my Balayage, so I am prepared to pay. I like that they greet you (a front-desk area with things to purchase), offer you a beverage (champagne or beer), hot coffee, tea, juice or water. They have great stylists, and a room in the back for hair washing, drying and just spa-like relaxation. Make your appointment on their website and get ready to be pampered!

Wonderful salon! I see Stephen and he is great. All of the stylists are friendly and the location…read moreis perfect for spending the day in Raleigh. The salon is next to Boxcar Arcade, The Pit BBQ, Crank Arm Brewery, and Black and White coffee. I have a pixie haircut and Stephen is the best for that! The salon is clean, they carry awesome products. And best part, you can get a drink while you are hair or nails done. 1000% recommend.

Horrible customer service!!!! DO NOT recommend! I traveled from Hillsborough to Raleigh 3 times…read more(initial color consult, full foil and toner correction) and still have yellow hair. I was charged for the corrective toner even though I scheduled my appointment within the two week color guaranteed period. They have beautiful pictures on their website but that is not what you will leave with. I have now spent over $500, including tip and parking, and yet still have horrible brassy hair. When I reached out for help, I was quoted another $286 for one of their "blonde specialists" to fix my hair. Originally googled the best colorist in Raleigh and could not be more disappointed on top of being out $500. Wish I could give zero stars.

JoeMary has ended my hair woes! She is an absolute master of her craft, listens to what I was going…read morefor and is just a joy to be around! I felt comfortable, relaxed and enjoyed my time in the salon. I absolutely love the dimension my hair has now and my stubborn grays are blended perfectly! I'm so happy to have found my salon home!

$830 for regular balayage DO NOT go here please. Do yourself a favor and don't be stupid like me…read moreJust look at the itemized list ‍

5 Stars I recommend…read moreSalon 21 to anyone who can afford a medium priced service and cares about hospitality alongside technical quality. I reached out to Salon 21 via text and they got back to me very promptly and fit me in the next day. I had an appointment with Will and he was beyond professional, competent, and wonderful to be around. I was given refreshments as well as joyful conversation. Will asked me questions throughout my salon session and ensured I was involved every step of the way, even making sure my part was how I liked it with gel. If you're looking for a haircut or other services please come here. My mother has also come to this location and she received the best haircut she's ever gotten. My many thanks to Will and the rest of the staff at Salon 21. I look forward to seeing them again (I already booked my appointment for 3 months out!) Stay Blessed!

Claudia at Salon 021 is an absolute gem! I'm extremely picky and meticulous when it comes to my…read morehair--I want that perfect balayage dimension with long, blended roots that can go months without needing a touch-up. Basically, I want to look like a Victoria's Secret Angel from morning to night, and Claudia made it happen flawlessly. Just look at my color! Claudia's talent is unmatched--she gave me the bounce, dimension, and low-maintenance glam I was dreaming of. Not only is she an expert at her craft, but she's also such a sweetheart and incredibly accommodating, making the entire experience a dream. If you're looking for that bombshell look with an angelic touch, Claudia is your girl! Seriously, don't hesitate--ask for Claudia at Salon 021. You'll leave feeling like an absolute superstar.

As always, the folks at Mark Christopher are top notch. Even with the salon closed due to the…read moreCovid19 crisis, they're taking care of customers (me!) by shipping out root touch up kits. Thank you Heather (hair) and Kim (lashes) and the rest of the MCS crew for all you do! Wendy C

Sad to say, many years after my original review, after my hairdresser Makenna left Mark Christopher…read more(and I followed her, until she moved away) I decided to give the salon another try earlier this year. Unfortunately, my previous (very positive) experienced did not hold up. The salon ambience has been stripped... it felt very middle of the road decor-wise, loads of product shelves and no posh salon vibe remaining. I took a chance on a stylist who essentially ruined my hair with color. I've never had such a traumatic color job... the application of the foils and the color was insane - foils scrunched every which way, no rhyme or reason... she was so rough on my head when she removed the foils, that it actually hurt. But it was the result of the color that actually had me in tears. I had to go to another salon to have it fixed, and when i tried to get a refund for it from Mark Christopher they gave me a bit of a runaround for about two months before I finally got refunded. I don't love giving poor public reviews but sadly this place seems to have had a fall from grace from its original top salon status.

I am so thankful I found Linda! I moved to NC a year ago and have tried two separate stylists at…read moretwo reputable salons that claimed to know how to cut curly hair. Both times were very disappointing. When I went on the hunt again, I came across Linda and was honestly very skeptical because she had openings that weren't 2 months out but I decided to give her a shot anyway. Best decision! **Come to find out she has openings because she just moved here herself from California** As soon as I sat in her chair I felt like I came to the right spot. We chatted about what I wanted done to make sure we were aligned. She explained to me the different curly hair cuts (all of which she is trained in) and we decided together what made the most sense for my curls and then I let her do her thing. At the end of my appointment, my roots were gone, my hair was silky soft and my curls never looked or felt better. I felt like a million bucks! Thanks Linda!

Linda is a talented stylist... but more importantly she is a genuine person who puts people first…read more I've been to a lot of the "curly stylists" in the Triangle ....'many of which were more diva than Deva curl. Linda is a master of her craft, teaches you what works for YOUR hair (not some prescriptive method), and does it with a smile. My hair cuts also last months at a time and grow out well. She is the only stylist who can style my curls better than I - so I leave her studio rocking my rocking my ringlets instead of the usual blowout. Thanks for helping me embrace my curls!

Arielle is a hair painting goddess unicorn mermaid princess! Trust me when I say, I have searched…read morehigh and low for a trustworthy colorist in the greater triangle area. One that isn't slave to mass production, generic, mediocrity. I love that she works in a salon studio collective, where each stylist works out of their own "office", which makes the experience more personable. She was so attentive and asked for pictures beforehand just to be prepared. She listened to every detail in my request, and brought to life the vision I had for my hair. She works with such ease and precision, which made the whole process painless for me! Her laidback demeanor relaxed the whole appointment to the point I didn't even feel the time passing! I just want to add, she is quite modest, she said her "niche" was coloring, but let me tell you, her haircutting technique was far superior than most I've seen in high end salons. She is definitely talented in all realms of hair! If you want amazing bombshell victoria secret hair, you know where to go.

Arielle has always taken great care of me, and I haven't been happier. Easy 5 star review --…read more Highly recommend.

DO NOT come here if you are a guy who spends money on your hair. Seriously. These people royally…read morescrewed up my hair and had zero self-awareness or common sense to just look at it and see that. I have a simple haircut that works for the shape of my head and deals with my cowlicks for years. I explained this in the consult and showed photo references several times to the hairstylist, and I should have recognised this pattern early because I told her I had just washed my hair like 2 hours prior so I don't need to do that again, and after the cape goes on she has me go over there and does it anyway. Zero listening or comprehension skills. Another creative way to describe the disaster is, it looks like I came in with vastly unrealistic expectations based on photo references that don't match the shape of my head - except all the photo references ARE OF MY OWN PAST HAIRCUTS DONE ON MY OWN HEAD. I opened with an ask for a trim and came out of this place looking like a drug addict from a trailer park. I'm too self-conscious and judgemental to tell in the salon (and what am I gonna do anyway, have them glue my messed up hair back on?) not to mention conflict-averse because at this point I've acquired serious anxiety with hairdressers from how many times I've had someone mess it up. To be specific, I had basic layering/tapering maintained here and my length was just getting a bit too heavy. I also have a previous haircut disaster that I'm trying to fix from when my last hairstylist insisted on cutting this godawful V-shaped taper in the back of my neck that destroyed my natural hairline - I made the hairstylist aware of this. She didn't do anything to it at all and it still is sticking out looking lazy and unkempt just as it did when I walked in. Is a hairdresser not able to comprehend the nuance of "hey the last person messed this up, but I don't want it to be sticking out either so just try to handle it to get it back to where it should be?" Whatever layering I had has been obliterated. I lost no hair on the back of my head and a ton off the top of my head, utterly destroying the sense of balance my hair created for my large cranium. The huge chunk of hair she hacked out of the front left side of my head makes it look like my hair is falling out! It looks God awful, I am horrified and ashamed to go outside because of what these people did to my hair. THIS IS ONE OF THOSE BUSINESSES THAT DO NOT RUN ON COMPETENCE OR COMMON SENSE. Avoid it like the Black Plague. I can throw $50 down the drain but I can't get my hair back to where it was. If I can't find a better place then I'm literally going to have to fly around the world to pay $20 to the random guy in Indonesia who did a good job six months ago. EDIT: The response to this review is more proof than the haircut that everything I said about this place is accurate and then some. FWIW, they did leave a voicemail and tried to ask if I could come back in so they could "fix it", which is not how haircuts work. No mention of refunds for the damage, no coupon, and no apology, so to think that was done in good faith is not reasonable. As for the personal attacks towards me running for federal office, yes, I ran precisely because there are too many people with money & power who are vicious, lying cowards and understood that Congress would be an excellent place to put that kind of thing out to pasture. It's a shame I didn't win because we could clearly still use this attitude of mine in light of circumstances like this! Thanks for nothing though!

Thought I would attempt hair extensions. The stylist helped choose the color and curl pattern and…read moreplaced the order. Unfortunately, due to a medical condition, my MD told me it would not be a good idea for my scalp and may cause worsening problems. Keep in mind the product never left the salon. I called before the install date and explained that my doctor does not recommend this for me. The owner would not get on the phone to discuss the cancellation. She left all the discussion up to the receptionist, who had no clue what to do or say to me. The salon refused to send the extensions back to the manufacturer and insisted that I pay for the entire product. They tried to tell me that it was a special order. When, in fact, the order was out of the online catalog. They took $1000 from me and refused to refund my money. Now I am stuck with $1000 hair extensions that I can never use. The Salon did not demonstrate basic empathy or flexibility toward my medical situation. I will be contacting the state board of cosmetology as well as the state attorney general/consumer office to fight this wrong. For these reasons, I do not recommend this salon. They only want your money and don't really care about your situation or self-esteem. I am sorry to leave my stylist; she was wonderful.

I've been going to Soapbox exclusively since it was first recommended to me about two years ago. I…read moreabsolutely love the atmosphere- it's comfy, friendly, and they always have drinks available if you choose. Dena is the absolute best! She is easy to talk to, friendly, knowledgeable, and endlessly patient. She has probably answered a hundred hair related questions from me at this point, and my hair has never looked so good in my entire life! I know from friends who get their hair done here that all the stylists are amazing, but from personal experience I highly recommend Dena!

I'm giving 2 stars because the 1st cut I had from Carly was great. The 2nd left A LOT to be…read moredesired. The 1st time I went, I came in with my hair straightened and Carly decided to do a dry cut (since it was straight) and then wash and style. The 2nd time I went, Carly decided to wash before the cut/style and, while I couldn't tell initially after styling, my hair was terribly uneven when I left. Like in a serious way - pictures attached. I will say that when I texted Carly a photo, she confirmed that was not her intention and offered to try to correct the error. I do appreciate this. I went back in and she was able to "even" it out as best she could given the condition. It wasn't ideal, but I get it. Mistakes happen. I'm now considering going back for a 3rd go, but I am a bit hesitant given my experience. I will update my review if I do return.