Poor service with little to no interest of helping find answers to insurance questions prior to my…read morevisit. Before the visit I was called to get coverage information. I asked the lady if I could provide that once at the location and she said they would not take me in, so I had to do it on the phone. She found out I had coverage. Once at the store she told me I had no coverage for eye exam for contact lenses. I told her I did but she insisted and did not offer calling my insurance to confirm. I got home and confirmed I do have coverage for eye exam without differentiating if it is for frame or contacts. Also, I have the option for contacts fitting and evaluation. Very disappointed there was no service for me to help figuring this out, ant the person attending just wasn't interested on doing business even when I've been going to this place for the last 5 years. Will definitely change my eye care provider.

My company recently switched insurance so I'm on the hunt for a new repertoire of doctors. I went…read moreto Rosin Eyecare as they have pretty good reviews and was happy with my experience. Very friendly front desk staff, Dr. Patel was awesome and the sales person was nice, as well. I felt really good about my contacts & glasses exam, felt like it was very thorough. My gripe here was the disclosure of prices. I was only told the price of one type of contacts and felt a bit pressured into buying a huge supply. At first I was told to get a year supply which would be $800. I ended up going with a 3 months supply, 2 boxes which still ran me $75 out of pocket after my insurance covered $105. My regular daily contacts cost me the exact same $75 for a 3 month supply so the insurance didn't save me anything at Rosin. Also, I wasn't given an itemized receipt which would have shown me exactly why my bill was so much. When I went back to pick up the contacts, I asked for an itemized receipt. I had gone in for a routine vision exam which was $10 with my insurance, normally $85. They had asked if I wanted a glacoma test which would cost me $15 extra dollars and I declined. But then I see on my itemized receipt I was given a Sphere evaluation for $75 which wasn't covered by insurance. Now I know why they didn't give me an itemized receipt from the beginning and why my out of pocket was so much. I don't feel good that they did a test without my permission of the costs when I went in for a routine exam and find it shady. Despite staff being nice, I won't be back.

Dr. Parag Majmudar is the BEST....very informative. Tells it in a way you understand..friendly/kind…read morefor sure..but professional also..and super helpful..covers all questions in an understandable manor.. Gives you educated choices..It is a pleasure to keep an appt with him..

I have been coming here since 1998 when I had LASIK surgery! I also had cateract surgery on might…read moreright eye in 2021! Everyone here is kind, calm, and professional. I always have a pleasant experience and trust that my eyes are being properly treated! I highly recommend coming here!

I saw the reviews for the Hoffman location with such long wait times, so I chose to visit the…read moreArlington Heights with hopes I wouldn't have such a wait. Wrong. The Arlington Heights was just as bad and I'm not sure what the problem is. I went on a Friday at 2:45 and left at 5:30. Completely unnecessary.

I hate writing this review because Dr. Piotrowski is amazing but I will NOT go to this location…read moreagain (St. Alexius Medical Center). As others have said the ophthalmologist is amazing but my time is not valued. I again brought this up to them and they advised me that they state I should allocate 2 hours for each appointment. Each time I seem to have to wait idle for at least an hour. This time I took notes. Appointment was at 10:30 10:30-10:45 waited to be seen 10:45-10:55 brought into the first room and I spoke w/ a very knowledgeable lady. 10:45-11:52 sent to a back waiting area which had no seats available. 11:52-11:59 sent to another patient room waiting for my doctor. 11:59-12:04 saw my doctor and expressed my dissatisfaction w/ sitting for over an hour waiting to which his assistant notified me that I should allocate 2 hours for each appointment. The doctor suggested I try to take an appointment at the beginning of the day. I will try their Arlington Heights facility once but if it's like this I'll sadly have to find a new doctor. If you value your time, I would sadly have to steer you to someone who appreciates your time as much as you do.

Absolutely amazing! I cannot believe how I can see again. I highly recommend. I wish I would…read morehave done this a long time ago.

I went in and had an evaluation done and they told me I was a good candidate to have lasik done,…read moreafter the exit meeting with Nina who told me that if I scheduled my surgery even a couple of days past the treated quoted day they would honor a $300.00 discount for the procedure. So I scheduled it right then and there but I was not available to get it done on 3/31 I needed to wait until 4/2. So a week before my surgery I called just to confirm that the $300.00 discount was still going to be honored and the man told me no way. Be very careful what they say there and make sure you get it in writing before leaving.

Yelp pointed me in the direction of Dr. Katcher and I'm really glad. He and his office staff are…read morewonderful-friendly, thorough, patient and funny. Looking forward to getting the call to pick up my new glasses; decided to splurge and get new frames for my everyday glasses too, instead of only getting frames for my readers. Laurie helped me take advantage of my vision insurance so I was getting most benefits from my coverage. If that wasn't enough, the location is convenient, there's ample parking and Dr. Katcher's practice has Saturday hours.

Dr. Katcher gives you the kind of attention that you didn't realize you were missing from other…read moredoctors. He really takes the time to explain what is going on - and is very availble to answer any questions you might have. Once you come to a practice like this one, you won't be happy anywhere else.

So far, so good. Now, we just have to wait and see…read more.. I came home last night and was greeted by my dad complaining about his Left eye being in pain. He insisted that I find him an opthalmologist and schedule an appointment. Thanks to Yelp's directory, I was able to find Dr. John Marchon in our area. When I called his office at 10a this morning, Maryann answered the phone. She is extremely pleasant and articulate. I told her about my dad. She apologized for the ophthalmologist being out of the office. Maryann assured me she would speak with him and call me back with his recommendation as soon as possible. Within an hour, I was on the phone with her with instructions from Dr. Marchon. My dad went to the ER at St. Alexius Brothers. The ER Physician was able to diagnose and treat the eye injury. My dad is home without needing to make a follow up appointment with the referring ophthalmologist. Everyone in my family and relatives all stereotypically wear glasses, have had Lasik surgery or use contacts. We're getting up there in age for risk of eye disease. St. Alexius Brothers Hospital is in close proximity to most of us. If any of us ever needs to see an ophthalmologist, Maryann is the person I'm going to say to call first.

The best doctor! I can't say enough about him. Two walls of Dr. Michon's waiting room are literally…read morecovered with degrees and awards that he has earned from prestigious universities and organizations. He is one of the most brilliant minds in the country; it seems almost bizarre that such an expert is practicing in Hoffman Estates. Any intimidation I felt staring at the walls of accolades immediately melted away when I met the doctor himself. He's perfectly down to earth: conversational, funny, full of stories. . . it puts a patient right at ease! Heck, I would like to take the guy out to lunch and listen to him chat for an hour. Unlike almost every other doctor I've ever met, he didn't have one hand on the doorknob and a "please shut up" look in his eye throughout the visit. He seemed to have abundant time and patience. He performed an in-office procedure on my eyelid. He explained every detail thoroughly and executed the little surgery with great skill, an A+ experience in every way.

Efficient, professional staff with minimal wait time. Dr. Michael is terrific.read more

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Initially, I made an appointment online. I didn't receive confirmation so I called to make sure I…read morewas scheduled. I wasn't. Normally, this would cause me to find a different place to go. I was able to get a same day appointment when I called, which was surprising but very much appreciated. I saw Dr Bartek. She was great! Very personable, listened to everything I mentioned. She also was very informative. When it came time to look at frames, the woman who helped me got many options for me to try. She gave me her honest opinion on which looked best. Pricing for glasses, contacts and the exam was broken down and explained in detail. I had an awesome experience from start to finish.

Outstanding staff & team-- Love them They have always helped me when I needed to get new frames or…read morebasic changes in eye wear and Dr Aide is the best

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

I've heard very mixed reviews of this AMITA location from people who have been there. This was my…read morefirst visit since AMITA bought out Alexian Brothers several years ago. My visit was to the lab. I didn't know where to go so, when I entered the building and saw the information desk, I asked. I was pointed to another desk just a little further into the building. When I got to the lab test, they greeted me pleasantly and I gave them the lab orders. They immediately took me back and ran the tests. I had the results from one test that afternoon, and the other required a few days so expect to hear about it next week. They were fast, pleasant, and I thought the quality of service was very good.