Poor service with little to no interest of helping find answers to insurance questions prior to my visit. Before the visit I was called to get coverage information. I asked the lady if I could provide that once at the location and she said they would not take me in, so I had to do it on the phone. She found out I had coverage. Once at the store she told me I had no coverage for eye exam for contact lenses. I told her I did but she insisted and did not offer calling my insurance to confirm. I got home and confirmed I do have coverage for eye exam without differentiating if it is for frame or contacts. Also, I have the option for contacts fitting and evaluation. Very disappointed there was no service for me to help figuring this out, ant the person attending just wasn't interested on doing business even when I've been going to this place for the last 5 years. Will definitely change my eye care provider. read more

Rosin Eyecare - Insurance coverage - Optometrists Near Me - Schaumburg, Illinois

My company recently switched insurance so I'm on the hunt for a new repertoire of doctors. I went to Rosin Eyecare as they have pretty good reviews and was happy with my experience. Very friendly front desk staff, Dr. Patel was awesome and the sales person was nice, as well. I felt really good about my contacts & glasses exam, felt like it was very thorough. My gripe here was the disclosure of prices. I was only told the price of one type of contacts and felt a bit pressured into buying a huge supply. At first I was told to get a year supply which would be $800. I ended up going with a 3 months supply, 2 boxes which still ran me $75 out of pocket after my insurance covered $105. My regular daily contacts cost me the exact same $75 for a 3 month supply so the insurance didn't save me anything at Rosin. Also, I wasn't given an itemized receipt which would have shown me exactly why my bill was so much. When I went back to pick up the contacts, I asked for an itemized receipt. I had gone in for a routine vision exam which was $10 with my insurance, normally $85. They had asked if I wanted a glacoma test which would cost me $15 extra dollars and I declined. But then I see on my itemized receipt I was given a Sphere evaluation for $75 which wasn't covered by insurance. Now I know why they didn't give me an itemized receipt from the beginning and why my out of pocket was so much. I don't feel good that they did a test without my permission of the costs when I went in for a routine exam and find it shady. Despite staff being nice, I won't be back. read more

Utilized based on insurance to purchase glasses and after 10 months noticed lenses started to acquire large amount scratches/pin holing on right lense compared to old pairs that are 5-7 yrs old. Highly recommend going to a national chain based on quality of actual lenses/coatings versus subpar lasting only 10 months and deteriorating. read more

Spent $900 on eye glasses where the frame was out of stock. Told the salesperson that I needed them quickly since I can't see without them. 2 weeks later I called to find out the status when I was given the news. She didn't bother to check on availability when I stressed on the importance of getting them quickly. Why would she? She had my money. Won't ever go here again. read more

My wife and I both had eye exams at this new optometrist's office. On Roselle Road in Schaumburg. (They are north of Golf Road.) First, the office is very modern and well appointed. They have an ample selection of frames to choose from, from very reasonably priced to more expensive. We had no trouble finding several frames we liked to choose from. We saw Dr. Ullman. He's young, but knows his stuff. The exams were very thorough. He identified something with my eyes that he was unable to do anything with himself, but he referred me to an Opthamologist for that. They don't make the glasses on premises so there is a delay between the exam and getting your new glasses. I admit that the wait was a little longer than I'd hoped. It took 10 days for mine to arrive. At the time of this writing it has been over two weeks and my wife's have not arrived yet. Be that as it may, even with the delay I would say that, overall, the experience was very good. I look forward to seeing them again in the future. (Pun intended...) read more

Waste of my time. Dr ullman does not show interest to his patients. Never received a call back to see if I was a candidate for lasik sorry but it will be my first and last time I come here read more

Really good experience. Office was not easy to find, but I managed to get in and out over my lunch break with ease. Clean office with really helpful staff. I thought the prices were reasonable. I had alot of help picking out frames from the people working there. The doctor seemed very smart and professional. He explained alot to me about about my eyes that no one had ever done before. The equipment looked advanced. I am very happy overall with my appointment. read more

Went here for exam and new glasses by recommendation of a friend since my old eye care place shut down. These guys were great! Dr. Ullman and Shannon were both so friendly in my visits. I felt like i was being a pain cause I was taking forever trying on different pairs of glasses and texting my sisters getting their thoughts on which i should get -- but despite it all they were helpful, even letting me use their charger since mine was running low on batt. For the exam dr u was guiding me through the whole process, making sure I was comfortable the whole time. Overall it was a positive experience and I'll definitely be coming again. read more

I went there since my previous eye doctor closed his practice. The place is new and very clean. Best of all, Dr. Ullman is really friendly and takes his time to make sure he gives you the right prescription. He also listened to my preferences in terms of what contacts I like to wear. Overall, I am happy with their service and will definitely go back. read more

I needed to find a new eye doctor after recently moving to the area. I had received an advertisement in the mail from Rosin, so we decided to give them a shot for our family. We booked our appointments and went in. Our initial exams were uneventful - doctor is friendly, offices are clean. My stepdaughter's new glasses came in quickly. I had to call them twice to get my new contacts ordered (the doctor wasn't going to be returning to this office for almost a week when I first called, then they had been "extremely busy" when I called a second time. I picked up my contacts yesterday. At the same time, I dropped off a form from my stepdaughter's school that they needed to be completed. I was promised it would be done by noon today. I asked if I could get a phone call when it was completed, but was again told it would be done by noon. My wife stopped in to pick up the form at about 2:00 today. Not only was the form not completed, they don't know anything about it. The person at the desk informed my wife that she wasn't working yesterday, so she doesn't know where it would be. And, the doctor wasn't in again. So, we are now missing the form, and are looking at another trip to pick it up whenever it is found/completed. Not the end of the world, just another inconvenience. Professional offices need to understand that it's these details that can make or break them. It's a small office, so I don't know if the office staff is being shuffled between multiple offices, or they employ people for just 1-2 days per week, but too many simple things have slipped through the cracks for me to think about coming back next year. I'll find another place. If you value your time and want to be assured that you won't need to pester the staff to make sure you're getting what you've been promised, I suggest you might, also. read more