I love this store that I recently discovered. Great prices, super friendly staff and very…read moreknowledgeable. I'll definitely be a repeating customer!

Great place family owned owned is such an animal and people person, dog and cats both agree it's…read morethe jam pull up and parking are easy and it's just a vibe! There a fun lil hub for the dog & cat community big small old and young they got you cover!

The owner is very knowledgeable and has helped us with all our fish questions. Speaking of fish,…read morethey have an amazing selection. I purchased two fish for our pond, which have been doing great, and recently set up an aquarium, to which I plan on buying more fish from here. The store is a bit quirky but has a lot of supplies, and well tended for pets. Best selection and healthiest looking fish in all of Marin.

I appreciate that this is a locally owned business and that the owner appears knowledgeable about…read morethe animals at his store. However, I was disappointed to learn that the birds and small animals are still sourced from breeders for resale. During my visit, I saw birds, a guinea pig and other small animals in small enclosures. It seems like the store owner cares about animals. It's disappointing though that Red Hill Pet Center treats living beings as products to be bought and sold. There are thousands of birds, guinea pigs, mice, lizards, and other small animals waiting in rescues for homes. I would much rather see this business use its knowledge and reputation to partner with local rescue organizations and help place adoptable animals instead of purchasing from breeders. I hope the owner considers transitioning away from selling breeder-sourced animals. I would happily support a pet store that focused on supplies, education, and rescue partnerships rather than the retail sale of live animals.

Woodlands is a great store for pet supplies. On my recent visit, I was looking for a more…read morecomfortable harness for our dog. The employee helped me find a few, and helped with letting our pup try them on. Very helpful staff. Fair pricing. The store is organized well, and clean. Parking is a bit challenging as it's all paid and not plentiful, but that's a overall City of San Rafael thing, not specific to just this store.

The selection is top notch, and the service is friendly and knowledgeable. I have never left…read morewanting for something, and the rewards program is great!

Longtime customer first time reviewer. Last Saturday I went in to the store to bathe several tiny…read moredogs at the self pet wash. As soon as I walked in the door, an employee named Ashe greeted me and my dogs. I knew within one minute of chatting with her that she was very knowledgeable and dog savvy. She was very kind and polite and helpful. She was respectful of my dogs and clearly understood their body language. While they were in the pet wash, I realized that I could probably use a licky mat to put on the side of the tub to make the experience more pleasant for them. Somehow, Ash read my mind and checked in on us. When I asked if they had anything like that, she ran and got it for me. Unexpectedly, a family who had arrived and was using the tubs for their own pets, lost control of a very small dog who was not wearing a collar. The dog bolted from the tub and ran out of the doors into the parking lot. The mother and child ran out to get the dog and several passersby appeared to be chasing her, which is the worst thing you can do with a loose dog who is running The amazing Ashe quickly made sure that the other employees were manning the store, and briskly walked outside, assessed the situation, did a wide arc so as not to pressure the little dog in any direction, and planted herself far ahead of the dog so she could block her from getting to the main road if that became necessary. In short, Ashe is a gem. She is not only a stellar employee, but I fear she is overqualified and I may need to hire her myself. I will be back as I always am, but probably more frequently due to your wonderful employees. Thank you!!

The staff here are always so welcoming and very knowledgeable! I can't tell you how many times they…read morehave helped me figure out the best dog food (2 esa rescue German Shepherds) that falls within my budget! Treats too! They go above and beyond!

We have been shopping here for at least 4 years. Always encounter a knowledgeable and helpful…read morestaff. As an example, our son ended up bringing home a very ill gecko that he saved from a friend. We went in for advice. They helped us get the little guy back to a normal state. We ended up taking him in to the store to rescue. About a month later, we were in the store for dog food. The "gecko" guy saw us and updated us on the rehoming and health of Gordon. The staff seems to be well trained. Always cheerful which is a good indicator of good management.

I was disappointed to see that this store continues to sell live animals rather than partner with…read morelocal rescues. During my visit, I saw guinea pigs, mice, turtles, and other animals for sale, including guinea pigs advertised at 25% off. It was difficult to see living animals displayed and discounted like retail merchandise. Many of the animals were alone in small glass enclosures with little opportunity for enrichment or normal behavior. There are thousands and thousands of small animals in rescues that need homes. Continuing to source animals from commercial breeders while so many adoptable animals already exist is a business choice, not a necessity. I hope Petco moves toward ending the sale of live animals and instead becomes a leader in adoption partnerships with local rescue organizations. Until then, I can't support this aspect of the business and encourage others to consider adopting rather than purchasing animals from retail stores.

Woman-owned and locally-owned sweet little pet boutique!…read more I was in the area walking by, and as a dog lover, I can never pass up a dog shop. They carry leads, harnesses, Teckleclub rain coats (the best!), toys, treats, dog & cat food (including our fave SmallBatch), and more. And everything is neatly arranged. I had a lovely conversation with the staff member about the best toys based on the size of our pups and their needs (our one pup is a toy destroyer!). Took home a seemingly-indestructible, sturdy lobster toy, and my pups love it. Of course the destroyer ripped a hole in it within an hour, but so it goes in our house. They'll continue to play tug with this for awhile. Thanks Dogville! I look forward to visiting again when in the area. Happy Woman's History Month!

Such a cute little shop. I only wish that my dog had been with me so that he could experience it…read moretoo. My dog and I have a deal that anytime I pass a dog store- I bring him home some yummy. I got him a few treats, and a new bandanna. The owner was so wonderful. I will have to come back again and next time I'll bring Truman along

Great pet store Helpful…read more Sandy is very knowledgeable many supplies very nice and friendly can get your dogs teeth cleaned a couple times per year all around great place

We saw pet cottage as we were passing by and decided to stop by. We wanted to look for something…read morefor our cat's birthday and got a handful of toys and a pack of puddy pops! Thank you to the staff, especially Jennifer for the help! Very friendly, very helpful! Planning on stopping by again when we're in the area, highly recommend!!

Ahh I had to stop by for my little fur baby . They have great selections for cats and dogs . Their…read morebaked goods for the doggies are so cute, they had a mini cake looking one ! Prices are super reasonable. The woman helping me was so kind .

I love this store and the owners. I called to ask if they had any more of a squeaky toy I got on a…read morewhim one of my boys absolutely loves. They locked down the only one extra they had, let me know right away, and even had it sent to the store closest to me all in one day. After their vaccinations, I got my boys some treats from George they devoured. My experience thus far seems very aligned with their mission statement to provide our fur babies with the best foods, treats, booties, accessories, treats, and everything else.

Bri went above and beyond! She was super helpful on the phone and was so kind and knowledgeable…read morewhen we arrived even though it was almost closing time. We had a sick kitty and she was very compassionate and helped us find exactly what we needed. Big thanks to Bri!

My Husky is shameless about her love for the people who work here. She insists that we visit (and…read morethat she gets a treat) every time I am in the shopping center. She doesn't mind getting on the scale and is happy to practice getting in the tubs. Everyone is very friendly and kind and she has learned so much about being out and around other dogs in enclosed areas. We love that they support pet charities and we always get great recommendations for dental ideas, cat treats, and her favorite bed and treats are from here.

Great priced canned cat food. Great assortment of padding, beds, scratchers, treats, everything…read moreunder one roof. Of course great stuff for the dog too. A worthwhile trip-it's more grounded and less frou frou-than other places. Prices reflect that-and they have some unique brands that are really great. Staff are relatively quiet and don't bother you at all-if I need help-you'll find them busy in an aisle or at the register. I think there is even bird and fish stuff. If you've never checked it out it's worthwhile if you have a cat to spoil.

Staff is knowledgeable and always helpful, that is when the store is actually open? This is the…read morethird time I've been to the store recently at 9:00 am (as advertised) and the doors are locked. There must be a lack of employee situation? Frustrating, especially when you have your puppy in the car. The last thing my puppy wants to do is sit in the back of the car and wait after having dropped kids at school all over Marin. Maybe change the hours online to reflect when it's actually staffed? I guess my first clue should have been that there are no posted hours anywhere on the front doors. The car next to me left 10 minutes ago, guess I will follow. It's now 9:30 and the doors are still locked. Off to another local pet store!