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    Pet Cottage

    4.4 (87 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    Tanner and Katie on a walk. All gear and treats from Pet Cottage!
    Katie R.

    Being a former employee at Pet Cottage I have seen this place from the inside out. They are good people with good intentions who take pride in their work. Sandie (owner) has a huge amount of knowledge when it comes to dogs and cats, but get her going on small animals or birds and prepare to have your mind blown. She is recommended by many vets in the area for nutritional consults, a compliment that speaks for itself. Lynne (manager) is the face you will see if you look up customer service in the dictionary. She is one of the kindest people I have ever met and will bend over backwards to make sure her clients are always happy and receiving the products they need. The support staff is made up of vet techs, animal nutritionalists, world class trainers, etc. It's a pretty impressive bunch if you ask me. Each and everyone of them has taught me to love and appreciate animals in a different and unique way. And all of them are more than happy to share their knowledge with you as well, just ask! When it comes to shopping and supporting local business, this is the place to go. In general, the prices rival those at Pet Food Express and Petco (I would know, I've checked most of them). The owner and manager are both Drake High School alumni, along with both their teenage employees. If all of that weren't enough... They also have rescue kittens! I have driven to Fresno and back with Sandie (owner) to rescue several litters of kittens. The staff is all trained in basic medical upkeep and the vet techs are on call for anything complicated. I've never heard anything but wonderful reviews from the families who rescue Pet Cottage kittens.

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    1 month ago

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    Sandie M.

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    10 months ago

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    5 months ago

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    1 year ago

    Amazing pet store. Full of so much information. Always helpful. I love this place. The only place I go.

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    3 years ago

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    2 years ago

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    3 years ago

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    Sandie M.

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    4 years ago

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    Sandie M.

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    4 years ago

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    Sandie M.

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    4 years ago

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    Sandie M.

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    12 years ago

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    8 years ago

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    Sandie M.

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    6 years ago

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    Sandie M.

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    Photo of Beth P.
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    8 years ago

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    Sandie M.

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    4 years ago

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    Sandie M.

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    8 years ago

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    Sandie M.

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    9 years ago

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    Sandie M.

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    16 years ago

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    17 years ago

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    14 years ago

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    11 years ago

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    13 years ago

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    16 years ago

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    13 years ago

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    7 years ago

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    Sandie M.

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    7 years ago

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    Sandie M.

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    7 years ago

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    Sandie M.

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    8 years ago

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    Sandie M.

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    18 years ago

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    18 years ago

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    11 years ago

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    8 years ago

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    Sandie M.

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    9 years ago

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    Sandie M.

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    Photo of Deez C.
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    18 years ago

    Rude service. Learn how to answer the phone! So many other pet stores in the area.

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    17 years ago

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    16 years ago

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    16 years ago

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    17 years ago

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    Page 1 of 3

    Ask the Community - Pet Cottage

    Review Highlights - Pet Cottage

    Most commercial foods regrettably belong in the later category, but you won't find them on Sandie's shelves.

    Mentioned in 12 reviews

    Read more highlights

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    Red Hill Pet Center - Finches in a tiny cage, bought form some breeder to be sold like objects. Birds should be free - not in cages as "pets"

    Red Hill Pet Center

    (45 reviews)

    I am so bummed to see one of my neighborhood pet stores selling animals! I came in for the first…read moretime to see what I could find for my rodent friends (it's hard to find any brick and mortar that sells rodent supplies), but I was so taken aback with how the rodents being sold were living. Rodents need a good amount of space to move around laterally -- there were several mice confined to a very small tank. Birds and fish were also living in small and dirty quarters. I want to support local business, because I believe the owner knows a lot of about animals and gets a lot of local business. But I we really need to address the harms of the retail sale of animals. Please stop selling them in your store!

    I stopped in looking for a jacket for my dog since it's been so cold out. I wanted to support a…read moresmaller business... but small business does not mean ethical. I thought they only sold supplies, but to my dismay they sell/exploit animals like objects. This place is misery for animals. Birds, reptiles, fish, and rodents languishing in tiny, miserable cages.... just so that they can make money selling them. It's not okay to treat animals like merchandise. Most pet stores nowadays just sell supplies - not animals. I hope this store will transition away from selling animals and just sell supplies. If you need supplies do not shop here, try Woodlands Pet Food & Treats, Pet Pro, Pet Food Express which are local San Rafael pet stores that don't exploit animals. And if you're looking to get an animal, please adopt from a shelter or rescue never buy them from places like Red Hill Pet Center. Check adoptable animals at petfinder.com

    Petco

    Petco

    (142 reviews)

    We have been shopping here for at least 4 years. Always encounter a knowledgeable and helpful…read morestaff. As an example, our son ended up bringing home a very ill gecko that he saved from a friend. We went in for advice. They helped us get the little guy back to a normal state. We ended up taking him in to the store to rescue. About a month later, we were in the store for dog food. The "gecko" guy saw us and updated us on the rehoming and health of Gordon. The staff seems to be well trained. Always cheerful which is a good indicator of good management.

    I used to come to Petco to buy supplies for my dogs and rodents that I can't find at animal supply…read morestores that do NOT sell animals. It's honestly so hard to go past all the animals living in their tiny, restrictive enclosures. I never have to pass them but today I went through to see how all the animals were doing. Sadly, I saw fish being sucked into the water purifiers, alive and stuck, dying a slow death. I found several innocent fish like this, it must happen daily. Turtles, who live decades, living in boxes with no enrichment. I saw hamsters and mice bored out of their minds in tiny plexiglass cubes. Why are we selling animals when our shelters are inundated with animals who need homes? Petco does not need to sell animals to make a profit, they have great products and food for sale. Stop the breeding and selling of animals! Please do not buy your pet friends! Check adoptable animals at petfinder.com

    Pet Cottage - petservices - Updated May 2026

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