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Pet Food Express

4.8 (114 reviews)
Closed 10:00 am - 7:00 pm

Services - Pet Food Express

Pet adoption

Microchipping

Pet physical or wellness exam

1 More Service

Pet vaccinations

Pet Food Express Photos

Recommended Reviews - Pet Food Express

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Reviews With Photos

Kimberly H.

Large, private parking lot. Very friendly and helpful staff. Extremely well stocked. And one of the cleanest pet stores in the area.

Entrance
Robert W.

This place has about every type of high quality dog toys, food (kibble & raw), supplements, wash stations, weight scale, you name it. Many of their food products which I normally have to purchase online I can get them here such as Vital Essential freeze dried raw or Icelandic fish skin rolls. Staff has always been helpful and understanding of what works and what doesn't. Their slow cooked items JustFood for Dogs is great. Options such as venison, Lamb, chicken, or Turkey. Highly recommend this product. Overall add this place to your list. Your pet will be much happier about it.

Helen C.

I called to inquire if the store had in stock small animal cages. I spoke to a cheerful and helpful person whose name is Alisha. Subsequently, I drove to the store to procure my cages and my first encounter was Alisha! We identified each other as if we were old friends. She was very professional and knowledgeable. Happily, I left the store with my three new carrier cages in hand and a delicious assortment of dog treats. Thank you for my wonderful and very pleasant experience at pet food express. I look forward to returning to the store for more goodies Helen

This is Pickles, she's almost 6 months and now wears a fancy harness that won't hurt her throat.
Lisa R.

I love this store and the people who work in it. No matter what the situation, they always put my pet's concerns first. In fact, they helped me with a neighbor's dog. I mean really helped me to get the dog a proper harness, food and treats, as my neighbor was using a choke chain and feeding with human food. Thank you so much.

Nera & Csaba
John R.

This was my fourth visit to PFE in two weeks because we adopted 2 rescue pups. Everyone is so kind and welcoming! I bought the wrong size harnesses and exchanged them two times and they never questioned my returns and were always ready to assist me with what I needed. Today I went in because we finally decided on names and bought tags and collars, again super helpful while I was a bit cranky from all the smoke. I love the feel of a neighborhood shop even though it's in a strip they give it that hometown welcoming feel.

"Mom can I have it?"
Adrianne F.

We were in the area and I never knew this was here. So we decided to check it out. We normally go to the Novato stores. We were greeted immediately and all the employees said hi to our dog. Karen came and connected with our dog and helped give some advice on his breed. She was very, very friendly and helpful. Now our dog did some marking and I tried to stop him immediately. He has done this before and is something we are working on. I told the employees immediately and it was cleaned up. He did it one more time and I again told the employees. He did it by the clothes and I saw that he didn't get them. Our dog was also not the only one in the store. The employee got a little bit to rude. I wasn't able to get her name as her name tag was dangling and her name not visible. She said that our dog peed on one of the shirts (I don't believe it was my dog but I did apologize) and when we were checking out told Karen about it. Karen was very friendly about it and said don't worry about it accidents happen. I was a little upset because the lady was very rude before check out. I told them I would probably not come back just because of the way that employee treated me (not Karen). Other than that we had a good experience and were made sure to be pointed in the right direction for what we were looking for.

Goddess Isis in her hot Pink Gen Pets stroller from Pet Food Express
Emi B.

When I lived in Solano county I used to frequent Pet Food Express in Benicia CA (because I am a crazy cat lady and PFE'S have cat adoptions and partake in rescuing /fostering and adopting out animals in need) when I moved to Marin County I found that there were several Pet Food Expresses, so I have several to choose from when I need supplies. They always have a good selection of quality pet food and supplies....they will even SPECIAL ORDER things if they can just to keep their customers happy. My kitties even got a fancy hot pink stroller from Pet Food Express when I went in to buy them new toys. **get the little .99cent fuzzy mice....when you shake them they make a noise-all three of my cats go crazy over them, and at that price, you can get enough to keep them busy! No matter which store is closest to you, you're sure to get good service!

Dog luvin her new treat.
Steve W.

I just discovered PFE! The store is always so clean, well stocked, and organized. Today we had the pleasure of meeting Shawna who basically took the time to educate us on a bunch of products for our new puppy! We purchased about a dozen items and will probably be back in the next couple of days for more advice and items. The manager is super too! Very friendly, knowledgeable staff. Highly recommend this location.

Photo is natural pine by Integrity. Best cat litter and I get it here!

Best pet food express in town. Every time I come here, I'm met with kindness, insight, and helpfulness. No matter what weird request I have the employees are kind, patient, and ready to help. Today I met Chrissy and Katlyn, and they were so welcoming and helpful, making sure to tell me about deals and discounts while also being quick and helpful. If you need a store that makes you feel cared for like you care for your pets, go here.

Bambi loves their cookies/treats

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They helped me find all I needed for my new puppy...he loved all the attention they gave him.

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Ask the Community - Pet Food Express

Holiday hours and days please?

All of our locations will be closed on Christmas Day and New Year's Day, but Christmas Eve and New Year's Eve are different at every location. You can find the hours for each store here: https://www.petfoodexpress.com/stores/

Don’t See Your Question? Ask Away!

Review Highlights - Pet Food Express

I never used a dog wash before and the staff was so helpful in showing me the ropes before starting.

Mentioned in 6 reviews

Read more highlights

Red Hill Pet Center - Finches in a tiny cage, bought form some breeder to be sold like objects. Birds should be free - not in cages as "pets"

Red Hill Pet Center

(45 reviews)

I am so bummed to see one of my neighborhood pet stores selling animals! I came in for the first…read moretime to see what I could find for my rodent friends (it's hard to find any brick and mortar that sells rodent supplies), but I was so taken aback with how the rodents being sold were living. Rodents need a good amount of space to move around laterally -- there were several mice confined to a very small tank. Birds and fish were also living in small and dirty quarters. I want to support local business, because I believe the owner knows a lot of about animals and gets a lot of local business. But I we really need to address the harms of the retail sale of animals. Please stop selling them in your store!

I stopped in looking for a jacket for my dog since it's been so cold out. I wanted to support a…read moresmaller business... but small business does not mean ethical. I thought they only sold supplies, but to my dismay they sell/exploit animals like objects. This place is misery for animals. Birds, reptiles, fish, and rodents languishing in tiny, miserable cages.... just so that they can make money selling them. It's not okay to treat animals like merchandise. Most pet stores nowadays just sell supplies - not animals. I hope this store will transition away from selling animals and just sell supplies. If you need supplies do not shop here, try Woodlands Pet Food & Treats, Pet Pro, Pet Food Express which are local San Rafael pet stores that don't exploit animals. And if you're looking to get an animal, please adopt from a shelter or rescue never buy them from places like Red Hill Pet Center. Check adoptable animals at petfinder.com

Petco

Petco

(142 reviews)

We have been shopping here for at least 4 years. Always encounter a knowledgeable and helpful…read morestaff. As an example, our son ended up bringing home a very ill gecko that he saved from a friend. We went in for advice. They helped us get the little guy back to a normal state. We ended up taking him in to the store to rescue. About a month later, we were in the store for dog food. The "gecko" guy saw us and updated us on the rehoming and health of Gordon. The staff seems to be well trained. Always cheerful which is a good indicator of good management.

I used to come to Petco to buy supplies for my dogs and rodents that I can't find at animal supply…read morestores that do NOT sell animals. It's honestly so hard to go past all the animals living in their tiny, restrictive enclosures. I never have to pass them but today I went through to see how all the animals were doing. Sadly, I saw fish being sucked into the water purifiers, alive and stuck, dying a slow death. I found several innocent fish like this, it must happen daily. Turtles, who live decades, living in boxes with no enrichment. I saw hamsters and mice bored out of their minds in tiny plexiglass cubes. Why are we selling animals when our shelters are inundated with animals who need homes? Petco does not need to sell animals to make a profit, they have great products and food for sale. Stop the breeding and selling of animals! Please do not buy your pet friends! Check adoptable animals at petfinder.com

Pet Food Express - petstore - Updated May 2026

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