This was a great experience we stayed at this place and the bed , and food was so good and comfortable especially our server at the restaurant his name is Jesus and such a good and kind and funny person read more

Margaritaville - Pigeon Forge - The island - American Near Me - Pigeon Forge, Tennessee

Sometimes ya just have to do the tourist thing, so yeah... we stopped at Margaritaville. From the moment we walked through the door until the moment we left, it was all bright smiles, upbeat music drifting through the room, and a staff that genuinely seemed happy to be there. The place had that lively, vacation-y buzz to it--the kind of atmosphere where you can hear laughter over the clink of glasses and the hum of conversation. We were seated quickly, and our server was outstanding--attentive without hovering and on top of everything from start to finish. The margaritas? Exactly what you'd expect from a place that built an empire on them. They came out cold and crisp, with that clean tequila bite, a tart lime tang, and just enough sweetness to keep things balanced. The salt on the rim gave each sip a little extra pop, and after the food arrived, I found myself ordering another. Now, the fish and chips... two orders, and both landed squarely in the "mediocre" category. They were obviously turning them out as fast as they could, but they did arrive hot, with a crunchy exterior that gave way to a fairly ordinary, slightly dry bite inside. The tartar sauce and coleslaw were fine--nothing that will make you write home, but nothing to complain about either. Was it the best meal in pigeon forge? Nope. Was it a pleasant stop with good service, good drinks, and a fun atmosphere? Absolutely. Sometimes that's enough. Besides, another margarita has a funny way of improving a perfectly average fish. read more

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Worst food and dining experience we've had in a long time. My family and I went to Margaritaville on Thursday, September 24th. The restaurant was not busy at all, which made the experience even more frustrating. We started outside and ordered drinks, which were fine. After going inside, we waited approximately 30 minutes before anyone came to take our drink order. We ordered a margarita and, after another 15-20 minutes, still had not received it. We finally asked our waitress about the drink, and she told us that she had forgotten to put the order in. We continued waiting for our food. During that time, I watched the giant blender fill up 3 times before we ever received ours. When my food finally arrived, I ordered the Southwest Chicken Salad, which is described on the menu as: Grilled chicken, mixed field greens, black beans, avocado, fire-roasted corn, tomatoes, yellow peppers, tortilla strips, queso fresco, cilantro, and housemade Southwestern vinaigrette. What I received was nowhere close to that description. The salad was made with spinach instead of mixed field greens, and it was missing the corn, cilantro, and yellow peppers. The salad appeared to have been premade, with all of the dressing sitting at the very bottom. The spinach was wilted and did not taste or look fresh. Honestly, it looked like a salad that had been sitting around since the day before. At that point, after the long wait and the forgotten drink order, receiving a salad that was missing several of the advertised ingredients and appeared anything but fresh was extremely disappointing. The restaurant wasn't even busy enough to explain the service issues we experienced. The entire meal felt like an afterthought. We expected much more from Margaritaville and unfortunately left very disappointed. I don't mind paying for a meal when the food and service justify the price, but this experience absolutely did not. read more

Grabbed dinner here recently and it was OK. First, we didn't have a reservation, but we were seated immediately. The restaurant is pretty large and I guess they expect lots of people who are just walking around the Island to come in :) Anyway, I started my meal off with a "top shelf" margarita, and it was pretty decent. I wouldn't say it was any better than any other margarita I've had, but I'm definitely not an expert. My wife and I shared a steak bowl as our entree and it was a bit overpriced and OK but not great. I will say that our server was honest about certain food items (my wife asked him about the Caesar salad and he described it as being only OK) so that was appreciated. Overall, I guess I wasn't expecting that much, but it was an OK experience for a chain vacation meal. read more

This was a horrendous experience from start to finish. My party waited 30 minutes to be seated when there was plenty of seating within the indoor, outdoor, and upstairs area. We waited a terribly long time for our food, to the point that some in my party cancelled their order. The photographer that came around was unfriendly and rude. The bathroom had wallpaper peeling off the walls, toilet paper everywhere, and live stink bugs crawling all around. The waitress dropped one of our guest bank card and decided to charge one guest of our party for 3 out of 4 people's check. The food was horrible and cold. We spent 3 hours total at this location between waiting for food, the check mishaps, and excuses beyond excuses. I will never return to a Margaritaville restaurant location again. read more

We had dinner here on a Monday night. There was about an hour wait at 7pm. They texted us when our table was open. There is indoor and patio seating. We chose 1st available and sat on the patio with live music playing. They have GF items listed on the menu and there is quite a lot to choose from. They also have a dedicated fryer for fries. I informed our server, Danielle I was celiac. My friend and I shared the nachos and a chicken sandwich on a GF bun. The food and service were fantastic! Would highly recommend. read more

Margaritaville - Pigeon Forge - American Near Me - Pigeon Forge, Tennessee

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Meh. Not bad, but if it weren't for the Jimmy Buffett label, there'd be nothing spectacular about this place. Our food was decent, and the service was good; when one of steaks was undercooked, they fixed it up right quick with no questions. The place was clean, and it has cool Jimmy Buffett decorations. The music isn't just Jimmy; it's a Jimmy song, then another song, usually a country-beach song. There's a giant blender that fills with green water from time to time to look like margaritas. That said, their margaritas are almost all on the rocks; they only had a few available frozen. Cool atmosphere, decent food, but very pricey, and not as "Jimmy-like" as I expected, though there's plenty of Jimmy Buffett pictures and themes around. If you're a die-hard, check it out, but otherwise, you could probably get food just as good but way cheaper off the Island. read more

We waited 20 minutes and nobody even came to take our drink order. The hostesses were nice, but that's the only positive thing I have to say. read more

Margaritaville on Island Drive has a lot to offer. It's in a great location 12 minutes from Dollywood, 20 minutes from Gatlinburg, and walking distance from a number of restaurants and activities on the island. Rooms were spacious, modern, and had the added bonus of being pet-friendly. They have balcony rooms which offer an overlook view of the activities on the island side or a quieter overlook of the river where you can see turtles, herons, geese, and beavers. Staff was very welcoming and helpful and ensured you had what you need. They have a great rooftop hot tub and pool overlooking the ferris wheel along with a rooftop bar. While a bit pricey, it was worth it for the amenities and location read more

Food was amazing. Our server was super friendly. The atmosphere was fun and friendly. This was a perfect place to celebrate my 50th birthday. read more

Margaritaville - Pigeon Forge - Outside of the restaurant. - American Near Me - Pigeon Forge, Tennessee

Enjoyed our visit here, the host stand wasn't super friendly but our waiter was great! The food is decent but not like it used to be. It's definitely gotten cheaper over the years. But just going for a drink and some appetizers isn't too bad. The atmosphere was ok, the big margarita pitcher decor was drained which was sad. Kinda odd they don't play Jimmy Buffet music anymore eithr read more

We paid almost $200 per night for an RV site. They advertise hot tub. Signs say 14 and up. But every night infested with children, including infants in diapers. I complained to the front desk but was told the hot tub is a free for all. No rules or standards. Their brochures are to say the least misleading. read more

bad food it came not fresh and not tasty at all i paid 40 $ for just few shrimps and other low quality stuff That is absolutely scam And overall they force you to pay gratuity even if you don't like the food! If you want be charged over price for a low quality food go there ! read more

Service was okay... the food was okay. It was loud inside and busy. There were lots of families dining in. Most of the kids were given balloon crowns, which was cool. There's a giant parking lot for all of the businesses at Pigeon Forge. read more

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My wife and I celebrated our 20th Anniversary at the Margaritaville Hotel. Everything was great from the room to the front desk to the concierge. read more

I could've got a better meal at Long John Silvers. 8.50 beers rip off for experience read more

We had lunch there on 10/3/25. I got the cheeseburger in paradise and onion rings. It was very good. We also had the fried pickles which where amazing. The service was great. I love the decor of the restaurant. read more

Me and Michael 2nd time.. 11 years later and we ordered michelob ultra 20oz draft and a Bahama mama and the appetizer trio. All the food was good read more

Food was meh, I had to send my fish tacos back and get a burger because of how small the fish was in 3 tacos. I have probably sent food back less than a handful of times in my life so that's pretty bad. Atmosphere was all that was good. Upsetting to say that as I always like margaritaville but they need to upgrade thier food if I'm to ever return. read more

Fabulous service amazing food customer service was impeccable.Margaritas were great beautiful view. read more

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Visit this place for the live music outside on the back deck. If you're walking around the island has a good chance you will hear live music coming from this place. If you do your live music coming from this place go visit. It's a fun place to sit and catch up. I believe food options at neighboring restaurants in the island provide better places to eat. But this place is fun. read more

Sorry, the worst "Fish and Chips" meal ever. The ambiance, Waite staff, and service time all fine. The food horrible. The fish was literally the size of two French fries and had no fish in the batter! To add insult to injury the oil was bad on a Sunday at 4:30pm. Much better options. Sorry read more

Avoid it like the plague. Rum runner drink tasted like straight up rubbing alcohol. Sent it back. The coconut shrimp come with some mayo based non pineapple or coconut sauce now not the sweet orange colored pineapple based sauce. Rendered the coconut shrimp tasteless and dry. My husbands steak he ordered rare came out well done. The remake took 15 mins. My son asked for ketchup for his burger and fries and never received it. Huge let down and was our first stop on the trip. It can only get better from here...I hope. read more

Awful. Ordered a cheeseburger in paradise medium and a garlic bacon burger with no lettuce or onion ring. GBC came with lettuce, sent it back. All they did was take the lettuce off (it was still in the cheese) and then added a tomato.. which isn't part of it. The CIP is a "custom blend burger" which is a fancy way of saying frozen and it was raw. Also we only heard 1 JB song while we were there. Wouldn't recommend this restaurant to anyone. read more

This was the worst experience I've ever had in a restaurant before, genuinely an awful time from left to right. First off, the server was terrible. I didn't get his name, but he was some blonde-haired surfer guy. I'm not sure if he was getting into the margaritas in the back but he was so off. First off, he brought us someone else's food, then brought me a plate with rice and beans that he said he'd substitute with mac and cheese, since he said that was something he could do (The rice was also basically uncooked). Upon the mac and cheese being wheeled out by a much more competant server, it turns out that the "Mac and Cheese" that I ordered was but noodles with Alfredo sauce and a poot of parmesan sprinkled on it, but unfortunately it was the freshest thing on that table. The fish tacos I ordered was basically a single fishstick (that I assumed was microwaved, since it was nore dry than a popeyes biscuit) in a mount everest of lettuce. It was barely even blackened like I asked. It was only after that, the surfer guy stumbled over to out table and took our still like 3/4 filled cups, replaced them with new ones, and asked if we wanted more water, we said no, he didn't care, he gave us more water. After the nightmare that was having the waiter ask if we wanted desert when we weren't even finished the food we were eating, we got the bill, and the "replaced" Alfredo sauce noodles were an extra almost 3 dollars, the waiter never told us this was extra and just said that it would be swapped out with the month old rice they STILL GAVE ME AND LEFT WITH ME AFTER I SAID I DIDN'T WANT IT! Also, I'm assuming that the drink refills that we didn't ask for were NOT FREE, since if not, it would be 4.50 FOR A CUP OF DR. PIBB, WHICH, WTF IS DR. PIBB EVEN? WHY AM I GETTING OFFBRANDS?!?!?! Overall, the atmosphere was loud and annoying, the service was the worst service I've ever had, and the food was the overpriced slop that I wouldn't even gove to my dog, under threat of being arrested for animal cruelty. The only reason, the ONE. SINGLE. REASON I'm not giving this a one star is the photographer was really cool and gave really great pictures. Give him a raise, fire the server. I've said my peace. read more

Wait staff was friendly and attentive. We placed our drink order and app order at the same time and when she brought our drinks we placed our dinner order. Here's where things get bumpy..they bring our dinner order out and we Didn't get the apps. Halfway through finishing our dinner they bring one of the two apps we ordered and I requested they just keep it and remove the apps from the ticket. About 5 minutes later, they bring the second app out that I had requested they don't worry with and remove from ten ticket..not trying to be difficult I told them I would just keep that app and leave it on the ticket. We finished dinner and when the ticket was brought first app was still on the ticket although we sent it back and didn't eat it. So I told her I would pay for it but I'd like to take it to go..she looked at me like she was confused and I reminded her that it was in fact sent back and why, but that when the second. Came out we did keep it and it was on the ticket as well. She did end up having the kitchen remake the app so we could take it with us instead of just removing it from the ticket and I was fine with that. The only reason I took a Star was for all of the confusion and that they were out of a few things we tried to order and discontinued another item we tried ordering. Overall the food we had was great as always and the wait staff was friendly. read more

Great food and service, made it our last stop of the day on the island of PF and we were not disappointed. we had a table of 8 and the server made us feel special. great drinks....yes GREAT! read more

this is DISGUSTING not the food, food was good But dude a guy came and took our picture so i was fine with it then he PUT US INTO AI and generated us in a ton of random scenes such as on stage or as cowboys or at the beach then tried to SELL us our ai generated versions which looked nothing alike and why would these people thing we would be happy looking at a fake version of ourselves don't go here unless everywhere else is closed and your about to die of starvation oh yea servers were nice tho good service and L ambiance read more

Very disappointing experience. We asked to sit outdoors but were placed in a covered corner. We politely asked if we could move closer to the river, and after being reseated, we waited over 20 minutes without anyone taking our order or even bringing us drinks. A family that came in after us was served drinks before anyone even acknowledged our table. We ended up leaving. Really poor service, and we won't be back. read more

A perfect final stop for our family trip! We came in for a late lunch at different times, but Nathan didn't miss a beat. He kept everything moving smoothly and stayed perfectly composed despite our large, loud family. The drinks hit the spot, and the food was more than acceptable, but the service really elevated the experience. Big thanks to Nathan for taking such great care of us! I suggest you ask for Nathan when you visit this place. read more

This restaurant unfortunately was our worst service experience in Tennesse. Everything that we ordered came out incorrectly and late. Our server had no empathy. He treated my wife's gluten allergy like it was a fad and rolled his eyes when we made him aware of her allergy. Restaurants duty is to take allergens seriously because for many it's not a fad and can be life threatening. I personally left the restaurant without eating anything. After waiting an excessive amount of time because our server was more concerned with the neighboring table that came after us I finally got my dish. The fish tacos looked unappetizing with a half of piece of fish broken up for 3 tacos. Each taco had a sliver of fish with lettuce encompassing 90% of the tacos. My son has an allergy and we ordered grilled chicken specifically for him. Instead they brought fried chicken. When asked for them to do it over my server looked at me and asked me am I sure I want to send it back because it's going to take a while. My wife's food was missing one of her items ordered. Our server did not apologize and had no remorse. He just avoided us when the manager got involved. After all of these mistakes and the extremely long wait they still charged us for the meals we ordered only taking off 1 item that came contaminated with gluten. You don't pay full price for allergy ridden sub par food or service. It is the principle of the matter. Another table reached out to us and said they had issues with their food as well. Staff needs proper training . Safe to say we will not be going back to this location and wait for trips to Orlando Florida to enjoy Margaritaville. Save your time and money and please go elsewhere. After time and money spent I had to take my family elsewhere for a meal and I left without eating. read more

This is hands down without a doubt the worst Margaritaville location I've ever been to which is saying a lot as I have been to many of them. The first red flag was how dirty the bar top was. My husband and I needed a quick bite to eat and opted to sit at the bar to save time. Mistake. There were only two other people sitting at the bar so they were not busy but it took forever to get the bartenders attention. We should have left then. Then the bartender handed us a food menu and a drink menu, both of which were heavily soiled and sticky. We should have left then. We ordered food and took turns going to the bathroom to wash our hands. My husband said the men's bathroom was disgusting with an unknown liquid all over the floor, no paper towels, and no way to exit the bathroom without touching the dirty door handle. We should have left then. Our food came and IDK what they brought me but it was most certainly not what I ordered. When I pointed that out to the bartender he told me the kitchen was "drowning". Why? They weren't even busy! They remade my food and the order was still wrong but this time it was much closer to what I'd ordered so I ate what I could stomach of it. I say that because I'm pretty sure they made the rice sometime last week. It was terrible. We had to ask the bartender three times if he would bring our check before he did. Why is life so difficult at this Margaritaville?! The place is nasty dirty. The food is old. The service is bad. Everything is overpriced. We will definitely never make the mistake of going there ever again. read more

Went on a Sunday evening and it wasn't too busy. The atmosphere is exactly what you'd expect from Margaritaville--fun, laid-back, and perfect for a relaxed time. We ordered two burgers, one with fries and the other with sweet potato fries, but our order came out with onion rings and regular fries instead. Not a huge deal since everything was still tasty and we enjoyed it. Overall, I'd definitely go back for the atmosphere, the experience, and the food. read more

Food is great. Service is good . Ambience is what works here . Even if you aren't a Parrothead , it's fun to see all the wall art and listen to the musicians. Very small bathroom for the number of patrons . Margaritas are overpriced but you are in Margaritaville. read more

I mean it's Margaritaville, my expectations were low. Pricey but was fine for a quick lunch.

Absolutely horrible food, I got a cheeseburger for me and child and I felt like I am eating at Burger King for $74! Absolutely no. Only pictures made a day read more

I really liked this Margaritaville. It is located on the Island in Pigeon Fordge and is convenient to the other stores. They also have a gift shop to get some souvenirs as well. The service was good, our waiter was quick and efficient as well as friendly. The food came out fresh and hot and looked delicious. Live music was going on when we were eating, and it was nice to eat in a peaceful place with some live music. The ambiance is really good here. Lots of decorations and things to look at and see. Super fun place to eat at! read more

Margaritaville - Pigeon Forge - Cheeseburger in Paradise - American Near Me - Pigeon Forge, Tennessee

It's your typical large restaurant chain, based on a bigger than life musical personality. It has great island vides and an over the top margarita blender that fills with "booze" during the Margaritaville song. There's lots of cool decor items throughout the joint. We came in on a freezing 34° night and were seated near the front doors, which sent in a blast of cold air every time it opened. Other than that it was a fun culinary experience. We had the fish tacos, chicken tenders, grilled shrimp and fish and chips. All of them had good flavor, but they weren't great, it all needed just a bit more seasoning. The fries are very well seasoned and crispy. I had to try one of their signature margaritas, which was good. read more

Margaritaville - Pigeon Forge - Grilled fish tacos - American Near Me - Pigeon Forge, Tennessee

First time tonight. Had a great time, sat outside & enjoyed live music. Our waiter was Macaulay, the only bad part is he recommended trying caramel with my sweet potato fries... now I am gonna be FAT! That was heaven. Thank you so much for a great time while visiting the area. read more

They LOST MY MONEY!! The customer service we received was horrible!! We have travelled to several Maragittaville hotels, including this one and this is the worse service we've ever had!! Sonya, manager on hand at the check-in desk was SO RUDE!!! We love the Margarittaville brand so much, we plan our vacations around the hotels!! We've been to the Margaritaville at: Key West, Pigeon Forge Island (several times), Gatlinburg, The Inn on the Strip, Pensacola (Before it changed hands), Hollywood, The Compass in Pigeon Forge, ... We are Perks customers and Have been VERY LOYAL to the brand. This time we decided to pay them a little at a time to soften the blow of the Outrageous fees they charge, and they lost our money!!! They had messed it up before, so the third time I talked to them I recorded the conversation and let Chloe know that in advance. After the manager Sonya heard the conversation, she completely disregarded where I repeatedly asked Chloe if we were paid down to $0 on one of our two rooms we booked and she confirmed several time that yes, the fees were zero'ed out. When we went to check In, they said they didn't see where we paid for it and Sonya said "I don't know why she'd tell you that", While I spend the next hour and twenty minutes standing at the counter arguing with Sonya, another manager comes up to me and asked what happened. I told her and she said "Chloe usually doesn't make mistakes". That tells me that Sonya must be the problem. After they told us we had to pay that $1300 again? We left and went to Timber Tops cabin and paid $1200 for one cabin for 4 nights after spending "$4000 at Margaritaville for 5 days!! I think the biggest slap in the face is that is that there were at least three managers there, and NONE of them offered any kind of compensation! Not a bottle of wine and two mugs, ( which is free to Perks members and I even asked for, they said no). I can get a $5 off food coupon at any coupon book in Pigeon Forge, they didn't even offer that! Sonya was completely comfortable with letting a life-long, loyal customer walk out without even trying to fix it! This was the WORST experience I've ever had at a Margaritaville and I will NEVER give that brand any more of my money!! I'm sure when they read this review, the top manager will have the same response as Sonya "who cares, we don't need your money"! read more