Had Marcos delivered Not too familiar with this chain store The sweet red chili boneless wings were actually spicy!! I loved them Great combo of the sweet and spicy medley The meatball, pepperoni and cheese calzone was even better as leftovers. I enjoyed eating this one slowly And the onion, pepperoni, sausage, and green peppers pizza Was okay.... Needless to say... It was a great option for a lazy Friday night In Charlottesville read more

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The pizza is excellent. But multiple times I have tried to call to place an order and routinely no one ever picks up. Have waited more than 15 minutes. Something is broken in their system. Once you get to the store (after giving up on the phone) staff is very nice and get the job done quickly. And the pizzas r great.. But the phone waits are crazy . Mgmt really needs to figure this out. read more

Had to wait for a minutes before person picked up. Took a long time to get my info. Straight. He mixed up what I had said. I had a coupon which was confusing. When I arrived pizza not ready, no evidence of my order. Business on the slow side. Not sure what happened but tonight I was not a happy customer! read more

It was about 845 when I ordered on a Sunday night, pizza was fresh and hot, order was accurate, crest was nice, thin, and crisp and there were plenty of mushrooms. read more

Yum! Love the old world pepperoni pizza! I also ordered an original crust with sausage, onions, mushrooms and black olives. Also two yummy subs: Phillie cheesesteak and Italian. Always good! read more

Marco's Pizza - DIY sausage, cheese, onion, olives - yum - Pizza Near Me - Charlottesville, Virginia

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marco's pizza used to be good when christine and scott had it! i called order in a few weeks ago and i had an emergency phone call and i called you back and you told me i had to order online.. i don't order anything online and you wouldn't take my order.. if you've gotten it desperate then you need to go out of business. i used to live marcos it was one of my favorite pizza places. i think you're disrespectful, you're rude and you're not worth the money that you charge for the pizza. i think you put a disgrace to marcos when you took over and bought it from christine and scott.. you lost my business and i'm not the only one that feels this way... i hope you close down eventually. read more

I am usually a big fan of Marco's but this time the order left me feeling regretful. I ordered The Works pizza. The pizza was undercooked and the toppings fell off before you could get a good bite to your mouth. Delivery was good though. But for the price I paid, I expected more from the pizza. read more

I tried Marco's Pizza for the first time in Charlottesville and this pizza is very good. I get tired of eating the same pizza all the time and this pizza tastes so much better than some of the other chains. I liked the crust the sauce and the toppings. I ordered it online and it was ready for pick up in about seven minutes. I will definitely be ordering this pizza quite a bit from now on. read more

The online ordering process was pretty easy, the site provided excellent descriptions of the food (which turned out to be accurate), and there were lots options. The delivery was right on time and the driver was very courteous. But the best of all, the food far exceeded our expectations. We expected reasonable edible food. My husband got a meatball sub to which he added Italian sausage and he said it was fantastic. I got a Deluxe pizza which was also fantastic and their three cheese blend was wonderful. read more

Omg, I'm slipping because I didn't take any pictures of our food next time I definitely will. He wanted a sub for dinner and the Marco's commercials had been playing no stop or so it seemed. Anyway, we ordered the Chicken Club Subs and the All meat pizza bowl. And let me say it was delicious we enjoyed all of that goodness. It was so much that we weren't even able to finish it we had leftovers. I didn't even realize that Marco's had subs, but now I do and now I know what I'll be ordering for now on. read more

We wanted to try a new pizza place and had seen some commercials so decided to try Marcos. The staff was nice and the upfront of the store was clean. When I first walked in the girl at the register said hold on then just walked away. There were 3 other employees and one of them came and asked if I had been helped and took over w a great attitude and welcoming unlike the first interaction I had and started to give very regretful that I chose this place feelings. All that went away talking with the girl who got my order and rang it up. Food was good, I do feel like and was not the only one to say that the cheesy bread definitely needed more cheese. The pizza was great. no changes needed there at all. The pizzoli that was another story, when my partner cut it in half we were both seriously freaked out and trying to laugh to not get upset, this thing was a JOKE! I took pictures so you can see exactly what I mean. I could see coming back but it would be for pizza only and nothing else at all. read more

Marco's Pizza - The pizzoli thats nothing but false advertisement. WASTE and JOKE - Pizza Near Me - Charlottesville, Virginia

Open until midnight. One of the better fast food pizza places. We only have done take-away but have not had any problems with ordering or take out. read more

Food is good, but the website & App show no pricing until you start an order. I won't even waste my time until this is resoved.

Came in today to have lunch with a family member. Great service, ordered a Hawaiian pizza to take home for dinner that evening. Sat and ate a grilled chicken Caesar salad that was fantastic. Large slices of Parmesan and very fresh lettuce. The chicken was tasty and a great portion. Family member had a cheese and spinach calzone that is reportedly very good. I have no doubt the pizza will be very good as well. I recommend this restaurant based upon the friendliness of the staff, one of whom was providing outstanding customer service phone etiquette training to her staff while I was enjoying the great tasting food. Also, the store extended a generous discount to military veterans! I will visit Marcos whenever I can! read more

I decided to order pizza since MSC UVA partners with them for monthly resident discounts (40%). Even with 40% off, Marco's Pizza is not worth the cost. Ouch! Ordering online is quick and efficient. Their website is easy to navigate, and I ordered for pick-up (carry out). The location is tucked away off the main road, but is situated in a strip of stores. I ordered one of their hot deals for two deluxe pizzas (which cannot be combined with other deals and promotions, so I was ineligible for the 40% discount). One pizza was the bbq chicken with blue cheese and the other was the white cheese pizza, which I customized with mushrooms instead of meat. The pizza dough was thin and I'm not convinced the dough was entirely cooked. The chicken was low-quality, and tasted like the pre-cut, packaged chicken strips you get at the grocery store. I found it odd that the base of the pizza was essentially a plain cheese pizza too; it didn't look like the pizza was made fresh, but rather my toppings were added to some strange base pizza made with cheese and tomato sauce. The bbq sauce didn't mix well with all the flavors going on. As for the white slice, I was confused by the soft, limp tomato slices. Maybe I misread the ingredients, but the taste was subpar. I could have done without them. Overall, I had a poor experience. Clearly, Domino's $5.99 deal is superior/unbeatable. I will not be returning to Marco's Pizza (a sad excuse for a national pizza chain and an abomination to a NY native). I'm rating 2 stars for the service, but 0 for the food (taste and quality). read more

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Fresh, HOT AND crispy. Ordered a large pepperoni pizza with a nice cold Fanta soda. It was gone within minutes. Cooked well and very fresh!

Got large pizza delivered at 11pm on a weeknight in Charlottesville AND the crust was soft w/ an airy open crumb. Better than other Marco's Ive tried! read more

Marco's Pizza - a close up of a pizza - Pizza Near Me - Charlottesville, Virginia

Great pizza, great prices. Marco's is our go to pizza place! It is not an eat in place, but that's fine with me

Pizza was ok, extremely unprofessional/rude customer service. Gave me my total and then just said "it'll be ready when it's ready" (I didn't even ask how long it would take) huffed and walked off. read more

I have never spoken with a more hostile woman on the phone. She told me my address "wasn't a valid address" and was SCREAMING when, in fact, it is my literal address. There is no reason to speak to another person that way no matter the circumstances. I feel sorry for whoever has to converse with this woman. All I wanted was some pizza and I was verbally berated. Marcos, do better. read more

Update: I received a call from the other owner Scott. He was very apologetic, unlike their business partner. He gave a lending ear and attempted to at least help in this situation. I appreciate his work in doing his best to provide a much better customer service experience; I just wish it was my first experience. Marcos lost a customer. I can't really talk about the other states they are located but of you happen to live on Charlottesville or surrounding areas, don't do it!!! I had a terrible encounter with the owner today. Here is a copy of my review... Marco's Pizza @marcospizzacharlottesville. There has to be a better vetting process for franchise owners. Susan needs professional development and people skill training. You should also tell people not to throw or toss even papers in an aggressive manner. Truly unprofessional! Simply if you eat here and there happens to be a mistake with your order caused by them, don't plan on your issue being heard out with empathy or care from the owner Susan. They charged me $32.00 twenty-one times. They stated that was an issue with their system and that it was not showing up on their end at all, and since they could not see the charges, they would fall off the next day. I was told that information by one of their GMs. Having worked in retail and foodservice in my past, I knew this wasn't the case and waited an additional day to call back. Unfortunately, I had the displeasure of talking with the owner. She was extremely rude and said it's not their issue; it's a bank issue, and she did not have the time and hung up on me. I printed out the statements only wanting to see if there was some way to contact their technical support or whoever handles issues like this to help speed along the process and brought it to the location. I asked to speak to the owner, and she came up, "like yeah, what do you want" mind you, I never met this woman for Adam. She is immediately defensive, and all I am trying to do is show the woman's the paperwork from our bank since it seems like she didn't believe me in the first place. She looked at the paperwork and kept saying, "there is nothing I can do, and I am annoyed that I have told you this and yet you are here" I let her know the the issue was no longer that her store charged me twenty-one times, but also a lack of proper customer service etiquette skills. She then proceeded to throw the paper at me and walked away, and told me to leave. It is disgusting that a business owner would act like this, especially when times are tough for all of us. I wasn't asking her to give me cash as she kept implying or acted; I was simply asking her to help troubleshoot by contacting the technical support folks on her end. She made a lot of assumptions about me, but there is one that is for certain, I will never eat at a Marcos pizza again. read more

This is our go to for pizza delivery in Charlottesville. The customer service is great and the food is always consistent + delicious!

Everything I've ever ordered from Marco's has been delicious and reasonably priced. Excellent pizza and breadsticks. I love their marinara sauce. read more

I really like Marco's. You can definitely find cheaper pizza, but it's hard to beat the freshness of Marco's. We really like the Garden (veggie) pizza; it's great! read more

We really enjoyed this pizza. The sauce and crust were fresh and tasty. If one thing could be improved it would be the dine-in experience; only two tables tucked in next to the door seemed like an afterthought. The cleanliness and service to our table was still excellent. We enjoyed the music selection which was low enough for us to hear each other speaking. The leftover pizza we took home was delicious heated up the next day. read more

Pizza is fair! Not amazing, not bad. Just fine for the price but not "write home about it" good. Service was good in that people were nice.

I ordered meatball parm sub and I got there when they were just finishing it, went to my car took a bite and it was very cold. Meatballs very cold, sauce was cold. So went back in & they were very nice and apologetic. They made me another one in about 10 minutes. I didn't check it again until I got to where I was going because I was late and again it was very cold. meatballs cold & way too much sauce. Sauce everywhere. No thanks. read more

Never again. Pizza was missing toppings and under cooked. Was given the wrong drink and didn't realize until I got home and when I called the store to try and correct the issues I was told it wasn't their problem and a you g lady named I think heather? Hung up on me. Saw two different employs in the back drinking what looked to be drinking alcoholic beverages before leaving on what I assume was a delivery together? Not an ounce of professional service in this place. Awful. read more

The person who answers the phone is rude. He doesn't know what Vegan means. What is unacceptable is he simply hangs up the phone. This is not the customer service you would like from a restaurant. read more

The only thing I've had there is the pizza bowl. It's like pizza without the bread. It's very very good and at a great price. One order makes 2-3 meals for me at $7.99. The staff is very friendly also. I got my granddaughter a small cheese pizza and she loved it. I asked her (for this review) why she loved the pizza and she said " BC it's the best pizza ever". My daughter got the bbq wings. She loved them the first time. The next order, the wings were overcooked. I wish people would stop cooking wings until they turn to dust. Lol read more

This pizza definitely exceeded my expectations. Reasonably priced and the staff was very friendly. Tried it for the first time tonight and it was really good! I ordered it for takeout around dinner time and it took 10 minutes. Really quick! read more

Absolutely hands down the best pizza I have ever eaten! I am a pizza fanatic and was skeptical when I saw the Marco's commercials stating they have the best pizza. Boy am I glad I tried it! Absolutely delicious and the staff are amazing too! I was having trouble with my app working and not accepting my discount coupon. I called the store and spoke with a manager, Christy. She was very professional and walked me through the process but it still would not work so she completed my order by phone and gave me the discount too! Try this pizza if you love delicious pizza, quality, consistency and excellent service!! Highly recommended!! read more

My favorite pizza place! If I ever call in my order theres always a sweet employee ready to take my order and read it back to me, its actually really good, you wouldnt expect pizza this good from a chain place. The sauce is tasty, the crust is never burnt or dries out. I typically only do delivery and they have always been punctual and considerate. The delivery guy never forgets to give me stuff, always says thank you. Many thanks for my perfect pizzas and consistently great customer service! read more

I recently ordered food from Marco's pizza for the first time. I had some Grubhub related issues with my experience and felt dissatisfied. Despite the food being delicious, I had a few issues. When I left a review about my experience on Grubhubs website, I received a personal call from the manager at Marco's. He was incredibly professional and apologetic about my experience and made sure that my future orders with the restaurant would be enjoyable. I was very pleased. With the compassion for service and tasty food at reasonable prices, I would definitely recommend Marcos to anyone I speak to. read more

This pizza was amazing! Fresh flavorable ingredients and a crust to die for! We will definitely become regular customers!

This was my first experience with Marcos! I loved everything! It came hot and with plates & everything I needed! the pizza was so good, and the steak sub was the best I've ever ate! Very very fast service! Will order over & over again!! :) read more

The pizza taste really good. Good tasting ingredients and really love the sauce. Unfortunately the sauce was light in some areas and heavier in other areas. But still a really good pizza. Enjoyed the taste of the crust as well. It has its own unique taste compared to other pizza places in town. Our delivery driver was really nice. Even called me by name when I answered the door. Which other pizza places that deliver fail to do. read more

I have a gluten intolerance but I really love pizza. So I always have to try GF pizza whenever a new place opens. Not gonna lie- this crust is REALLY GOOD for being GF. Like it doesn't even taste GF. Better than MM on the corner by a long shot. Delivery was quick and the price was fair. I ordered my pizza with Parmesan on the crust and garlic butter sauce on the side, both of which didn't make it onto the pizza. Also I think onions should be cooked before they're put on a pizza but they put raw onions on there. Still liked it, though! read more

Ordered a half Italian hoagie and small order of chicken bites. Hoagie was good, but the tomatoes were cooked with the sandwich and not added after making them very soggy. The chicken bites were obviously previously frozen as they were not crispy despite requesting them to be well done. I will give Marcos another go as I know that a new restaurant can have growing pains. read more

I ordered a medium classic pie with sausage, mushroom and black olive. The crust was perfect the sauce delicious and the combination of cheese very delicate. It was a five star pizza in my opinion, though be it known, I was famished from a long day at work. I'll be favoring this parlor in the future and recommending to pizza lovers wherever I go, especially at work when they order 20 to 30 pies at a time. read more