Marcos has never been my favorite but hubby likes it every once in a while. Tonight he ordered an All Meat. I had a slice and it was decent delivery pizza. Came quick, and met expectations. They didn't do anything wrong, we got it quick, hot, and it was good. There are better pizzas out there but I can't complain. read more

As I sit here waiting for our pizza delivery that was "promised" to be here at 6:35, it's currently 7:05.... Now I see why the reviews are on the lower side of 2 stars. Always under promise and over deliver management.... Not the opposite read more

Marco's Pizza - "Promise time" of 6:35 - Pizza Near Me - Bethlehem, Georgia

Ordered from Uber eats. It was delivered on time but pizza was stone cold, driver dropped it at front door. When I called Bethlehem store, they would do nothing. read more

Pizza was the worst I've had in ages. One and done! Almost anywhere else is better! They were in too big a hurry to close to make a quality pizza.... read more

Delicious pizza. I called Marco's Pizza to make a carryout order and they said will be ready in 20 mins. When I got there, there were people in line to pick up their pizza. Luckily for me, my pizza was ready. I ordered the XL Meat Lover's cause that's what the hubby wanted. He enjoyed it. He wishes the crust wasn't as chewy but overall great pizza. Not that oily or greasy either. 55/2021 read more

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Food was delivered way faster than I was expecting ,l and driver was very nice...wish I would have tipped more, but reading reviews made me hesitant , will do so next time read more

They have definitely improved over the past years. We always order pickup. The pizza's are always hot and fresh and exactly how we ordered. It's not too greasy or saucy & they load it with toppings. Personally from the inside it wouldn't be my vibe for dine-in, but would definitely recommend pickup or delivery. read more

Placed the order online at 4:58pm and after the order tracker showed no movement at 5:49- pizza still under construction-I called the store to check. They informed me that they tried calling to tell me that they did not have lettuce for my salad but I received no call and n my end nor any voicemails. Okay, no worries, they actually did get lettuce in and had made my salad and it would be on its way. At 6:30, called back since the order tracker was still not updated, I was told again that they tried calling about my salad situation. No, no call only end nor voicemail. I suppose I should not have been unhappy but this store is not being operated appropriately. So unfortunate. We have spent over $200 a month on pizza delivery. This store has been removed from our delivery rotation. My Papa Johns order is being delivered in 13 minutes. read more

We walked in asked if they did dine in she said yes. We sat there for a couple mins and she said I don't have a waitress to take your order so your gonna have to come up here and order so we did. Then she said what drinks you have two liters or 20 oz so we got 20 ozs. We didn't get any cups or ice. We had to get our own napkins and cheese. Ate our pizza and crazy bread on paper plates. We asked for something to get our pizza off the tray and she handed us a wooden spoon. Also asked for sauce and she gave us 1 ranch and told us the buttery garlic was 89 cents for the garlic but as we left she gave someone else butter garlic for free. Aside from all that the food was good but service was crap. read more

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I ordered directly online and it took two hours to get here. They didn't differ me any kind of discount or refund when I called to complain on how long it was taking. They only offered me to cancel my pizza when it was already on the way lol. Poor customer service. read more

Couldn't even place an order with these fools. Marco's: "Uh, um this Marco's. Um can I help you." Me: "May I place an order for pickup?" Marco's: "What's your address?" Me: Marco's: "Um whaddayu, Uh what can I get u..." Me: "I see you offer 2 medium 1-toppings with bread and a 2-liter for $20.99. Is that still going on?" Marco's: "Ummm, .....what?" Me: "I see you offer 2 medium 1-toppings with bread and a 2-liter for $20.99. Is that still going on?" Marco's: "Um, a pizza and a 2 liter for $29.99?" Me: "May I speak to a manager please? This is going nowhere fast." Marco's: "ummm ok hang on..." And I was put on hold, no one ever returned to the phone. Quit hiring teenage morons. read more

If I can give a 0, I would. This is the 2nd time I've attempted to buy pizza here using the coupons that they provided me and every time they say use the app or go online. I tried both and they came back invalid. I call the store and they said sorry, we can't do nothing or honor the prices but yet they provide the same coupons every time and they don't work. What the hell? Lol. This place is ridiculous. read more

New to area as we moved up from Florida. I was happy to see a Marco's Pizza close by because the one we used in Florida was excellent. Alas, we will not go to this one. First time, while staying at a nearby hotel, I ordered an Italian sub. I mean it is a pizza place right? I picked up the sub, got to my room and found a nice hot sub- with NO MEAT! Just veggies, seriously! I called and after trying to talk to Some young guy who was brain dead (sorry, it true), I got the day manager who said sorry, he would get me another sub. I drove back to Marco's and watched a guy make my sandwich with no gloves and no mask. What? This is a restaurant in the middle of COVID! I told the manager that I wouldn't eat that and to please either refund or make another. He was not happy, but made another. I got back to the hotel and the sub was terrible. One month later, we moved into our home and as I must be a glutton for punishment I ordered a small pizza and a spinach salad for my wife. The pizza was burnt and the spinach salad was a little bit of spinach on top of lettuce. Another fail! So, I will have to miss my old Marcos pizza. Does anybody know of a good pizza place close by? read more

We accidently visited this place the staff is very cool and the place is very hygiene. Pizza taste was great! I generally like marco's pizza but from this establishment is awesome!! I love to revisit ...!!! read more

Food was subpar, skimpy and no taste. Meat Calzone was one small section of meat in the middle and 60% crust. Even if the food tasted bad at least give a proper serving that was paid for. read more

didn't really go to the area for pizza but hey it's pizza right?! Marcos did not disappoint. it was hot and fresh from the oven, the ingredients were appropriately proportioned, and smelled amazing. the staff was super friendly and my order was placed and served in a very short amount of time. It was my first visit ever but it definitely will not be my last. read more

I placed my order online, right half cheese & left half sausage & onions. Apparently they can't read because I received a pizza that was all sausage & onions. The order reciept online & the reciept on the box both said my order correctly. I called to inform them of their mistake & was not offered a pizza credit or anything. Just "I'll let my manager know, thank you!" read more

Marco's Pizza - The reciept is right, but the pizza is not! - Pizza Near Me - Bethlehem, Georgia

After waiting for almost 1 hour for the pizza, I opened the box and the pizza was all over the place . Of course cold. I told the driver that the pizza was certainly already cold. She told me she doubted it. I called to ask for a refund and the assistant manager refused to do it. I have never seen a business that does not give a crap about a customers complaints . Terrible customer service. I will never order from them again . They really don't care about the customers or about delivering food with integrity . read more

Marco's Pizza - After almost one hour waiting for the pizza, it arrives in this condition . All over the box. never ordering from you all again - Pizza Near Me - Bethlehem, Georgia

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Once again they can't get an order right. This is 4x in a row. The thing is they actually have good pizza but good luck getting the pizza you order. I don't know why I continually go back. I can't wait for johnnys to open across 316 read more

There back...last 2 times we been to Marco 's it pizza was great...new chef ?? i dont know who he/she is but the pizza was terrific tasting. The service and wait time was good. I had stop going to Marco's for a few yrs because of taste but now they have a Marvelous pizza maker and it was good to sit down have a great pizza again!!! Thank's to the management for the great hiring of a really good pizza maker!!!!!!! read more

Good pizza. it has become 1 of my favorite pizza places and I recommend this place for you to eat

In general I like Marco's Pizza but this establishment needs work. My mom and I went there for dine-in on Sunday night. There was no one in the restaurant and all the employees were sitting around watching the football game on the big screen TV. Even when I tried to order, the manager (who was taking my order), was more interested in the game than in serving me. All the tables were dirty and the floor was filthy. While we were eating, one of the employees started to sweep and mop the floor around us. Cleaning while customers are eating is on the top 5 list of do-not's in my book. I do not want all that dust kicked up and getting in my food while I'm eating. Nor do I want to smell of floor cleaner while I'm eating or the hazard of slipping and falling if I have to get up. Since there was no one in the restaurant I don't see what the rush was about getting it done right then and there. The pizza was good but the employees are thoughtless and inconsiderate. read more

Owner is extremely rude and will talk back to you and belittles customers. They messed up my order after we waited Pat the time it was going to be ready. I asked for them to refund my money because we had to leave and she said they would fix it in 2-3 min which turned into 6. The Employee grabbed my pizza without gloves and started to touch it without even washing his hands! Also no one other then 1 girl had a mask on and 3 people including the owner were standing over my pizza breathing on it. They threw pepperoni on it and gave it right back. Out of disgust I asked for my money back and she refused. Then we started to argue over $12. do not go here. It's just disgusting. read more

Great pizza! HOWEVER...my order wasn't correct. Minor issue with add-ons. But still, if I ordered it, paid for it, it should be included. I called just to let them know that there was a problem with the order, that items were omitted from the delivery. Their response: "ok". I explained again, because surely they would give me "I'm sorry you didn't receive what you paid for, and I'll make sure it's addressed." Nope. Just "ok". I didn't ask that they deliver the missing items, just brought it to their attention so hopefully it wouldn't happen to other customers. So the pizza gets 4 stars. Customer Service 0. read more

Placed order online. Set delivery time and paid for it. The dilvery driver arrived 30 minutes early and sat in front of my house then dilivered the pizza to a neighbor. Check dilivery status and it stayed the pizza had been delivered. Call to complain. The manager was not concerned and did not make any effort to compensate me for vfc my inconvenience. This is second time I have ordered pizza from this store. Both times my experience was deplorable. I will not give them my service again. read more

We have given this location multiple chances to provide decent food and good service. As we have only used them as a pick-up pizza place, that shouldn't have been hard to achieve. As many other customers have stated...you would be better going elsewhere. Their staff is a revolving door of kids who don't care about customer service, the orders are frequently missing ingredients and the owner does not care about maintaining clientele. After our last experience of waiting 40 minutes for a to-go order that we were informed was not quite ready, but then being handed a box that had been sitting in the order window since we walked in, Marco's in Bethlehem has lost our business permanently. No refund, only a promise. No food, only a wasted Saturday night. Such a poor way to do business. read more

Poor customer service from the manager. They make a mistake on the price and we have to be charged twice until it clears. What if you didn't have any more money you couldn't eat. Then her comment was either we rerun your card or just cancel the whole order. No we're sorry or anything. If you hate your job quit.They will never get our money any more!! read more

Excellent pizza at a great value. Friendly staff plenty of toppings to choose from. Clean new place.

Never have it together! Always making excuses for why your order isn't ready on time. Never any apologies either! Pizza is good terrible customer service. read more

I'm always hopeful that this will be the time that things will go well when ordering from this place...I was wrong. I placed my order for delivery at 11:35am unfortunately it no longer tells you how long delivery times are before placing your order so I didn't find out that it wouldn't arrive until 12:45pm which if this was a weekend evening instead of a Monday morning I could rationalize and if it wasn't for the fact that I'd already paid for it with my credit card I would've called and cancelled (but I don't trust that they'd actually refund it). At 12:30 the tracker said it's on its way (we're less than 3 miles from the store) and I do take into consideration that there is construction going on but it didn't arrive until 1:12pm. Of course the pizzas were cold upon arrival but that they weren't right is even more annoying. I realize the only reason they're still in business after all this time is because we all would rather eat wrong cold pizza delivered to us instead of having to cook. So I think I'm going to start keeping frozen pizzas on hand instead because it'll be cheaper and can't be much worse and it'll actually be done and here in less than an hour & 40 mins. read more

Our pizza arrived and all three were smashed in the box into the same corner; it mimicked what would happen if someone slammed on the breaks and the boxes flew into the floor. I politely stopped the delivery woman and explained the situation to her and also called the restaurant and spoke to the manager. She was very short and cold with her responses. I asked if she would like for us to return these with the driver or keep them. She sharply responded, "oh no, give them to her". After that I tried to recap the conversation and she hung up on me in mid sentence. After 30 minutes the pizza was delivered by the manager who walked in the office (which does have a sign that says to please wait and someone will come assist them), sat the pizzas down, told the front desk to check them in front of her. She then grabbed her warmer bag, stated she gave the doctor 10% off her total and turned around and walked out. Very poor attitude. read more

Good pizza cheap. It's always ready when I call ahead, and generally is sitting waiting for me when I get there. Orders are always right.

The only reason I am giving them 1 star is because I can't give them 0 star. My wife and I ordered Marcos this evening and the food arrived in a very timely manner but that is the last positive thing I have to say. When the food arrived the salad I ordered was the wrong one and it looked like it was put together by a 2 year old, it looked nasty. When I unwrapped the the sandwhich it was burnt. I don't mean it was slightly over done it was nasty. I called the store and asked to speak to a manager the girl I spoke to sounded annoyed that I called. The manager was surprisingly helpful and she told me that she have have it remade and have it sent to us again. Unfortunately it took almost 1.5 hours to get to us. We will never order anything from them ever again read more

Let me inform everyone as a frequent customer who KNOWS much of the business aspects here.... You WILL be ripped of... - Kajal (the owner) tells us to put far less toppings on pizzas than the franchise tells us - You cannot get a Special, Deal, or Coupon unless you specifically ask for it - Many parts of the restaurant are only cleaned with water (and not soap) simply because its "too expensive" - This restaurant isn't even close to Marco's Franchise standards (51%) - The customer satisfaction rating is below 65% - We are told to never give store-credit, or give customers their money back.... even if its our fault - Less than 20% of the inside tips actually go to employees (verified several times) - Many employees have regularly had hours missing from their paychecks - The owners will rip-off anyone: customers, employees, or anyone just to make a buck Everything mentioned is completely verifiable by employees other than me.... just ask None of the employees expect this place to be open in a year or two.... especially not with the current owners read more

I hate this location. They send you coupons then when you try to use them they don't honor them! All the while their employees are violating health code by not washing their hands. No thanks! I'll drive over to the Dacula location off Fence Road where they are always clean, friendly and happy for my business. read more

1 star doesn't seem low enough to describe the poor quality and complete lack of concern and customer service from this Marcos store in Bethlehem. We have been ordering pizza and salad for well over a year. I can honestly say that we've had more orders delivered incorrectly, cold, late, missing dressings, etc. than we've had correct orders. What's even more concerning, is that the owner, Cajul, is the most disrespectful, rude, inconsiderate and unprofessional person I have ever had the displeasure of dealing with. They continually forget salad dressings, underestimate the time it takes and it's always late and cold. The biggest disappointment is that the food is amazing when prepared and served as its meant to be served. Cajul accuses employees and customers alike of trying to get things for free, and blaming everyone else for the problems she has created. Marcos corporate needs to find a new owner!!!!! read more

Marco's Pizza - Pizza box crushed by salad. Ruined. - Pizza Near Me - Bethlehem, Georgia

This place sucks. I was going to go into a long elaboration as to why but it seems that the previous reviews already covered it. Do not give these people your money or put the food they cook in your mouth. read more

Do not order pizza for delivery from the Marcos off 316 and 81. I ordered pizza for delivery almost an hour and a half ago. They took the order no problem. The delivery driver called 30 minutes ago asking which house i was....obviously he wasn't on our street or even in the neighborhood. Now that the delivery driver can't seem to find my house or our neighborhood, the woman on the phone is insisting that we are out of the delivery range but she was doing a favor by delivering the pizza. I asked her to cancel the order because it is going to be cold by the time it gets here, since he's been out driving for probably 40 minutes and she got an attitude, talking about not serving us again. So be warned- do not order pizza from these obviously incompetent people. What a poorly ran business! read more

Well got everything and it was right. Delivered I the allowed timeframe and still hot!! This time it was good and worth it!!

Got order wrong, claimed we were lying, delivery driver was rude as hell. Never ordering from Marco's again.