I decided on Appliance Doctor Pro after finding them on Yelp and Google and I truly wish I never…read moreheard or called Appliance Doctor Pro for service. The technician, Ismayil, did not properly diagnose the problem and came to a conclusion after spending 2 minutes behind the refrigerator. He said the problem was low freon. When I inquired how did he come to this conclusion and how do he know if its not something else, he acted as if he could not speak English. He refused to leave the house until he received the $79. for the diagnose fee despite he was not able to fix the problem of low freon because he didn't have any. I called the headquarter office and spoke with Jacob and shared my fears. I paid and he stated he would return later that day. A few hours later, Ismayil returned with freon and added it to the refrigerator. During this time, I noticed as he was adding freon the refrigerator was making loud violent noises which it was not making prior to him working on the refrigerator. I asked him why the system is making this noise and Ismayil response was its the system receiving the freon and it will go away as the refrigerator starts to cool. This was around 5:59 pm. It is now 7:20 am and the refrigerator has not cold to normal operating standards, and in fact is warmer. The system is still making loud noise as well, which it was not during until Ismayil started working on the system. I'm now out of $300+ dollars and most likely will have to but a new refrigerator due to the damage caused by this company. I wish I never called these people. Do not contact them as their staff are unprofessional, rude, poorly trained, incompetent, liars.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

Amazing service! Worked with both the husband and wife and they have been quick to respond, ask…read morequestions and follow up with a solution immediately. Even answered their phone while on vacation. Not a call center but real honest, good people.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

Mike was very helpful and knowledgeable about not only his products, but the accessories and other…read morethings needed for my purchase. He's extremely kind. His store is clean and his products are top of the line. Will be going back if/when I need another appliance.

From the owner: New out of box scratch & dent appliances, some tested used appliances as well. Quality customer…read moreservice by genuine people!

I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

On time. Great service! Friendly service people. Knowledgeable technicians and would recommend.read more

Didn't even bother to come out to see the job requested and quoted an absurd rate (4x what all…read moreothers quoted) when I asked why they were super rude about it. They had me send a picture of where I wanted an outlet put in instead of looking for themselves. Avoid this business.

What a scam!! Had an…read moreissue with my washer draining water. Incompetent service person showed up for 5 minutes - looked something up on phone, said it was a motherboard and would be $455. I said no thank you but they charged me $69 for the 5 minutes. Called a reputable company - he repaired the wiring to the drain pump and charged me $192. Please don't use this company!!

Vlad was honest about my dishwasher and time it had left. He replaced mother board and advised how…read moreto maintain machine, as to not have to replace current unit. Also, Vlad assessed (no charge) my LG frig and the noise it was making. He fix the back of the frig and now no rattle. Vlad will be my go to for appliance consultation and repair moving forward. Highly recommend.

I called App Pro Appliance Care.( Ricky ). My washer machine was not working and kept failing all…read morecycle. He helped me on the phone to fix the problem without charge me anything. He is very honest and told me what to do without coming. Took picture for the model number and explained the problem with the code of error and sent it to him . I recommend him. Thank you very much Ricky. Vivian

A man by the name of ricky came out to my home and fixed my washing machine. He was very…read moreknowledgable, helpful and friendly. He was courteous and thoughtful of taking the proper precautions entering and working in my home during covid times. He wore a mask and booties and maintained a distance when speaking to me. He also cleaned up after he was finished, which i appreciated. It is a pet peeve when someone comes to fix something in your house and leaves a mess. I will definitely be using this company again

****NEVER BEEN TO THE STORE****…read more However, when the store came to us to deliver and set up our new TV, Best But is Blessed to have a young man named Ethan on the team! Professional but comfortable. Smart, engaging, and HELPFUL! A stellar individual

I ordered a washing machine pedestal online and had it shipped to the store in Brandon. I made the…read morehour round trip drive to pick it up. The associate loaded the pedestal into the back of my vehicle. I drove home and went to remove it from the back of my truck and noticed it had another person's name listed as the "pick up person". I then looked further and saw it was a GE and not the LG that I ordered, and the order number did not match. They gave me someone else's order. I then called their store number and was routed to customer service in India, who was absolutely pathetic in the level of service provided. They could not confirm if my order was still in the store. They could not contact the store to ask. They could not ship the product I paid for a week ago to my house and pick up the incorrect one they gave me. They just advised I had X days to return the product and they recommend I drive back to the store to see if my order was still there. PATHETIC customer service. I will not be ordering from Best Buy again.

I'm impressed by Anton's very thorough approach, broad knowledge, clean / precise work, and…read morereasonable prices. He's a very pleasant, honest, and capable worker and is my first choice to repair or service any of my appliances. Highly recommend!!!

From the owner: Same-day appliance repair services from PRO with warranty, insurance, and years of experience…read more 20% discount on labor(first time customers) We provide you extensive warranty on certified parts and labor Our Services includes: appliance repair appliance maintenance & installation dryer vent cleaning drain line cleaning premium high-end appliance repair and servicing filter replacement & filter system installation Skillfull Services Appliance Repair We are company specializing in quick, reliable repairs for refrigerators, freezers, washers, dryers, ovens, stoves, dishwashers, and microwaves, grills