I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

Readily diagnosed issue with purchasing machine, but got everything done is reasonable time. a few…read morecommunication issues, but otherwise a satisfactory, professional experience.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more

I called App Pro Appliance Care.( Ricky ). My washer machine was not working and kept failing all…read morecycle. He helped me on the phone to fix the problem without charge me anything. He is very honest and told me what to do without coming. Took picture for the model number and explained the problem with the code of error and sent it to him . I recommend him. Thank you very much Ricky. Vivian

A man by the name of ricky came out to my home and fixed my washing machine. He was very…read moreknowledgable, helpful and friendly. He was courteous and thoughtful of taking the proper precautions entering and working in my home during covid times. He wore a mask and booties and maintained a distance when speaking to me. He also cleaned up after he was finished, which i appreciated. It is a pet peeve when someone comes to fix something in your house and leaves a mess. I will definitely be using this company again

They installed my dishwasher and did a great job. But I like most is that they took the old one.read more

Arrived during the hours stated in the appointment. I had the needed part and spent time replacing…read moreit and cleaning lint. The dryer was running hot, and I could dry my soggy clothes. Would recommend! Sam was very professional and pleasant!

We had been having our Jennaire Grill/range with the timer sometimes just going off and had to…read moremanually turn it off. Then one day it went off and would not shut down. After a couple hours waiting and pushing the stop button, we cut the power to it off. We love our indoor range / grill and use it often. We called Mr Appliance and they sent a technician out in a few hours. Ronald came when we were told he would. They even texted us when he was in route and included a picture of him. Nice. He was very friendly, masked and with shoe coverings. He quickly found that the main circuit board was bad. Since the range is 20 years old, and had seen a lot of pancakes, omelettes, steaks and the like, no surprise. But company no longer makes that model board. He said they would have the board rebuilt for $615. We paid the $99 service fee and decided to shop around. Lol. The closest range we found with a grill was over $6,000! So we called, he came back and removed the board. We were told it would take a couple weeks to be rebuilt. In the meantime we cook use the surface burners but not the grill or oven. Thankfully we have a toaster oven we use more than the big oven. Couple weeks later they called, board was in so they scheduled Ronald to come install. He did, and gave us a $99 credit for service call. We were so happy we grilled steaks for dinner and made pancakes next morning on the flat-top.

Not even worth 1 start as severel other people have complained about. This company is a complete…read morerip off and they need to be investigated. The guy charged me $800 to replace a washing machine pump which only cost $150.00. Shame on this company I got another company to replace my pump and a decent price.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.

From start of the call, the scheduling and arrival time estimates were great. Excellent all…read morearound! Thank you!

Tony did a great job fixing my microwave. Money well spent t! I would recommend using WeFix.read more