Convenient to the Theater down the block. Service was good drinks were good the food was fine. I probably would come back before a show. The decor was basic hotel with a bar and pleasant bit generic and not special to return for anything else. read more

nice place.. nice service. tasty meal. Small little place great for a bite after check-in. The menu has a few items to select from. They have an Asian flare. I had appetizers n couldn't resist the hot Brownie Sundae. Perfect after a long day. The restaurant is open until 10pm, with a kitchen close at 930pm. The waiter was very pleasant and attentive. They offer a complimentary glass of wine with the purchase of an entrée if you check in on the app. September 2023. read more

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A small group of friends and I chose this place after checking out nearby Old Westbury Gardens, because were intrigued by the menu featuring Asian-inspited Italian cuisine. We found out that this particular spot is located within the swanky Viana Spa and Hotel. The interior was beautiful and elegant, complete with flowers, blue lighting, along with nice seating and formal table settings. My friends and I were seated in a private area within the restaurant. The Salmon Teriyaki sounded appetizing, but I decided to go the safe route and chose the American Style Kobe Beef Burger, which also came with French fries. Even though the meal was good, I regret not ordering something more unique. The burger consisted of Kobe beef, aged cheddar, bacon, mushrooms, red peppers, onions, lettuce, and tomato. The beef was wonderfully tender, incredibly juicy, and well seasoned, bursting with tasty flavor! The crispy bacon, yummy melty cheese, and fresh veggies all came together well. The fries were also so good. They were thick cut, extremely crispy with true potato goodness! On the entrée plates, a gorgeous deep blue tropical looking flower was placed on top of the food. This was a lovely and aesthetically pleasing touch. I got to try my friend's Salmon Teriyaki, which was delicious! The sauce was a pefect blend of sweet and savory, while the salmon was delightfully succulent and flaky, yet still firm. Service was top notch and our waitress was warm, very easy to talk with, and accommodating. Prices are typical of New York City, despite the fact we were in Long Island. Even though the food was enjoyable, I am not sure I would return since I am not often in this area. read more

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Excellent food. Small restaurant but considering inside a hotel lobby it makes sense. The rigatoni Sake is amazing!! Try the flatbreads too! Good service. read more

The hotel restaurant is good. Food is tasty for a fusion type food. The eggrolls are a good choice to try different flavors. The bartender is great, if you sit at the bar service is awesome but getting a table is hit or miss on service. read more

All of the food was frozen premade food reheated. Absolutely terrible for the price they charged. Ordered the meatballs over pasta, and the meatball was frozen in the middle. Ordered the chicken wings which were absolutely terrible. Frozen and reheated with a sauce poured on them. Would never ever eat here or recommend someone to eat here. Trash. read more

Stayed at the Viana , the restaurant is amazing , clean great staff, friendly cooks at the omelet station. Over all great quality service.

Breakfast buffet review. Run of the mill fare similar to what you find at buffets at budget hotel chains.

If you're staying in the hotel fair enough but tbh the food really isn't very good, however if you're into the low-level pinkie ring discreet vibe they throw down, this is your place. The decor is Titanic meets Poseidon Adventure, kind of like the food which is Asian Italian fusion. You heard correctly. Service is fine, the people were chill and unobtrusive read more

Went here for a holiday party and it was amazing! They gave us the 5 star treatment and all the food was delicious. Dare I say, there was almost too much food. Service was IMPECCABLE! The private room we had was the perfect size. And the place itself was decorated beautifully. read more

Marco Polo's - S'more egg rolls! - Asian Fusion Near Me - Westbury, New York

Wifey and I popped into Marco Polo's for a quick bite before a show at Westbury Music Fair or whatever they're calling themselves these days - the atmosphere left us a bit confused, this "restaurant" was more like some tables off to the side of the hotel bar. Turned out to not be such a quick meal either as service was unbelievably slow, granted they had a party going on in one of the private rooms right next to where we'd been seated, but clearly the emphasis was on them. Food was pretty good I must say - we were pleasantly surprised by a complimentary bowl of edamame being brought to the table, not so pleasantly surprised by the oil they'd been drenched in - no spills or drip stains thankfully. Both of us had the steak diane, nicely cooked albeit a big sodium heavy, kudos for subbing out the wasabi mash for Wifey with some nicely cooked fries. Would I eat here again? I guess if invited, probably wouldn't go out of my way for it though especially if in a rush. read more

Definitely one of my favorite places to eat! And my first choice of restaurant in Long Island. The food is upscale without being too full of it. The ambiance is fantastic!! It's a place you want to come back again and again! The open kitchen is a nice touch. The Cheff Marlo is always willing to acomodaste to your taste, I had NEVER had a bad meal in this restaurant,ever! My favorite people in Marco Polo: Will Javier Lisa Marlo I come here since 2012, and will be coming back for as long as they are here! read more

Marco Polo's - French Rose is soooooooo good!!! Try it! - Asian Fusion Near Me - Westbury, New York

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Our of 10 party arrived on NYE at 7:00. Covid precautions adherence in full. We were escorted to the private room with 4 large tables spaced more than 6 feet apart, one of which was ours. The food was surprisingly delicious and very fresh. Eggroll Apps were delicious- philly cheese steak. Martinis, wine, steak Diane, Asian style Ribs everything was delicious!! So much so little time before the 10:00 turnout. I would go back! read more

I was very surprised with how good the food was. I ordered salmon teriyaki (entree) as per Bessey's recommendation. Wow, it was cooked perfectly. Bessey is also a bartender at the restaurant. Just for her, I would visit again next time I am in the area. Go & see it for yourself! I was so hungry I only had my drink to share. read more

Marco Polo's - Drink: Johnny Walker Black - Asian Fusion Near Me - Westbury, New York

Had a Caesar salad and crab cakes. The salad was uninspired. They served it with dressing on the side automatically. This is a huge pet peeve of mine and I don't think the dressing was homemade. Crab cakes were ok. This place is fine you are staying in the hotel and are too lazy to go out...like me. If you drink booze, the size of the pour earned them an extra star. :-) read more

Ordered the Sesame Tuna Tataki salad to go. The food took very long time even though the restaurant was not busy. When I opened the container, there was no salad dressing. At that point, I was too hungry to go back and ask for the salad dressing. Needless to say, the food was tasteless. The tuna itself was not too bad. read more

My family last Friday recently visited this '"restaurant'" during Restaurant Week. It was an awful experience. We made a reservation for 7 pm. Because the restaurant is attached to hotel you couldn't figure out where the restaurant even was. The bar was the focus. We were finally seated after much confusion. We were given water and menus and left sitting waiting for someone to take our orders for almost 45 minutes to an hour. The kitchen was open to the tables and we could see the chef was trying to push out orders. However, whatever wait staff they had did not pick up the orders. Even the chef got mad. There was no management organization at the restaurant that we could see. The wait staff didn't know what they were doing. The whole evening was a disaster and a waste of money. When we finally got our food, it was just . Nothing great. The worst part was this place included 19% gratuity in the bill. I wouldn't have paid it, but our son was paying. Wouldn't recommend this place. Won't go back. read more

I'd give 0 stars if I could! This is not a restaurant it's a lobby bar at the hotel!! They set up tables in the middle of the lobby.....the food was terrible! Tasted like microwaved dishes, we had 2 apps and left promptly. The decor and the pictures of the place are very deceiving. Price was ok but this is not even a bar grille, and certainly not a restaurant!! Stay away. Trust me. read more

One word- shitty. Feels like a saprano's hangout location. Walked in with my Asian friends and we all got scoped up and down by the patrons there as if we don't belong there. Management is lacking and food is just very very average. It's mostly bar food quality. read more

First time there last night. We sat at the bar & ordered apps. Not only were the food & drinks good but the service was great. The bartenders were very friendly & taught my husband & I a few things about whiskey. Will definitely go back. read more

This is one unique concept... Asian inspired Italian food!! LoMein Bolognese?! Dumplings with pesto?! Cheese steak egg rolls?! I LOVE IT!! For the less adventurous there are typical Italian and Asian dishes. The steamed clams and the calamari are excellent. Add a courteous attentive wait staff and a GREAT bar! This is an amazing hotel restaurant!! Shout out to Christina and Allen behind the bar... outstanding! read more

Service was horrible. Felt like we waited an eternity before our slightly above average food came. While the food was satisfactory it definitely did not make up for the service. read more

I was staying in hotel so decided to try room service - $160 for basically bland food & 25$ gratuities that's already included on bill- Dijon salmon was 1.5 stars - Diane filet migon was -1 star ( although the mushrooms tasted good- ) the steak tasted like pot roast- I give 2 stars because at least the bartenders know what they are doing - I ordered 2 bubble gum martinis and they sent them in large large classes that equaled to about 4 & they were stiff ! And tasted yummy ! And the lemon drop shots were yummy ! read more

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Absolutely wonderful!!! Food was awesome!!! We stayed a the Viana Hotel & ate breakfast & dinner... The food was great, staff friendly & professional... Thank you Angie, Olga, Al & Claudia for your great service!!! We will be back again... read more

I want to preface this with the fact that I very rarely give such horrible reviews. There is typically something that I can note on that is good about a restaurant... I cannot find that here. After I read the other Yelp reviews, we didn't come here for dinner. Thank goodness. However, my coworker and I came to get a drink and appetizer after a long night of working an event. I wish we wouldn't have. We came in around 10:15pm and looked for a seat at the bar. There were about five people already sitting at the bar, then there were computers at some places and random things at other seats, so we asked if we could sit at a table that was about 2 feet from the bar (note: that at the end of the night, all of the things were still at the bar, but no one was sitting there. Efficient). A woman from behind the bar came over to give us a menu on a small tablet. We looked at the menu and each decided on a drink and appetizer. We were ready to order. Five minutes go by and we get a glass of water from another server. Another ten minutes go by and our server finally came back. I ordered the KO Punch and Buffalo Chicken Eggrolls. The menu stated that it came with a side of Blue Cheese Dressing, so I asked for ranch instead. The server looked at me like I had no idea what I was talking about and it said it comes with wasabi ranch... Well, the menu doesn't say that. She states it's wrong. Okay then. She asks if I still want the blue cheese crumbles in the eggroll, I say yes. We wait another good 10 minutes for our drinks. Not sure what took her so long. I was pretty excited for my drink, but was definitely let down. It came in a glass taller than a rocks glass, but not as tall as a pint glass and had a width slightly smaller than a rocks glass, so not too big of a drink. I took a sip and at first it tasted tropical with the coconut rum, then just tasted too strong and not great. It's like the drink was trying too hard. Shortly after we got our drinks, our food came out. Not what I was expecting. The eggrolls were cut open, so it was a nice presentation. However, when I see buffalo chicken on a menu, I expect buffalo sauce on my chicken. If not, then definitely a spice to the meat. Nothing. It didn't taste like buffalo at all, nor was it spicy. I also didn't notice blue cheese or Gorgonzola inside at all, but did catch celery, which I hate so it would have been nice to note that on the menu. The eggroll shell itself had a nice taste, crispy, yet soft inside, but was so greasy that it dripped everywhere every time I took a bite. The insides didn't do anything for me so I ended up just eating the eggroll shell on the last two. My coworker wasn't a huge fan of his drink or appetizer either, but at that point we had no choice. After we were finished, another server cleared our plates. It was about 10 after 11pm, which is when they closed. We figured our server would bring our checks to get us out of there. No. Another 10 minutes go by and still nothing. Our server and a man in a suit (manager? Bar tender? I'm not sure?) stood behind the bar and shoveled popcorn in their face from a bowl that was on the bar. To me, it was so unprofessional and I was appalled. Finally I got up and had to ask for our checks. She finally brought them over and I was angry when I saw my total. $27 for a drink and appetizer. I get that I'm in New York and not Pennsylvania, but it was so over priced for not meeting the standards it should have. In my experience of going to an establishment for cocktails and food, I have never experienced such a lack professionalism and customer service from a "high quality" restaurant. The prices are extremely too high for what they are producing and for the service you receive. If you do go here, I hope your night is better than we had! read more

Read the reviews, decided anyway to go here for dinner last night as part of mine and my wife's anniversary celebration. The food was delicious, the waitress and staff were very attentive and courteous. What killed the extra 2 stars? Not the staff's fault but the designer/owner: tiny lounge they call a restaurant is just that: tiny. Room next to us with a bachelorette party, talking loud. Room behind us with a small party, music loud. People talking, loud. Open kitchen and dishes/pots clanging, loud. Very loud for a little place. Killer #2: crab cakes were delicious but tiny! I looked at the waiter bring us our large pretty dish with 2 tiny crab cakes, thinking to myself "you are bringing another dish, right?" . Not a star killer really, but the price I paid for this dish was NOT worth it. Here is the killer, in 2 parts: A. We asked for a side dish of penne. It came out al dente, cool and loaded with garlic. No flavor whatsoever, tastes like half cooked pasta in water and garlic. (Our meals (steak Diane and chicken dish) were good). B. I asked for a cup of coffee to have with our dessert. It wasn't hot, it wasn't cold. It tasted like someone left the coffee outside and it rained in it. I looked at my wife like you have got to be kidding. Told the waitress the coffee is cold, she apologized then brought me out another (I think) cup of coffee that I almost burned my lips off (like McDonald's) and had to let cool down. Overall impression: cute, food okay, service good. Wouldn't go back though. Room for improvement. read more

Food was good. Drinks way over price. I bought bourbon with little coke. I got not even a shot and 3/4 filled with ice mixed for 14 dollars. The MOD was cooperative after a long lecture to me and my wife why we should have said something to him while in the restuarant. read more

Just ate here and the food was amazing. Must have Thai skirt and jumbo shrimp. Chef Miguel greeted us at the end. Definitely come back again. read more

Stayed at the Viana on business and had a quick dinner at the bar - great experience from beginning to end. I was greeted immediately upon entering even though there were several people at the bar being served. I was really intrigued by the Asian / Italian fusion menu, not sure how the flavors would work, but I actually really enjoyed it! I ordered a couple appetizers as my meal and loved everything. The vegetable dumplings were good, but I was blown away by the Mongolian Mozzarella sticks. Fresh mozzarella and Mongolian spices wrapped in a traditional egg roll - to die for. Chef Miguel came out to greet me (he says they try to for everyone - he even recognized a regular guest at the end of the bar) and talked to me a little about the concept, and some new ideas he has for the menu (all of which sounded amazing). The bartender (who name i can't remember which makes me sorry because he was great) made me an excellent cucumber cocktail and remained attentive the whole time i was there. Hotel restaurants are typically so boring, all bar food and never that great, so I was understandably skeptical of Marco Polo - but I was more than pleasantly surprised by the creative menu and good food. I would absolutely eat here again if I'm ever back in town. read more

Absolutely love this place. I work in the area and we had our Christmas party here and had 200+ people here and the staff was fantastic. The bar staff and waiters were so attentive and patient with the crowd. We loved it so much, a few of us have made it a weekly outing to come after work on Fridays. Will always let's us try drink samples of cocktails he's testing and the other bar staff are so attentive and wonderful. The drinks are great, menu is fantastic (try the eggrolls!!!) And the prices are very reasonable. I highly recommend this place read more

terrible service. bartender didn't check on my friend who was sick. 0/10 recommend. they are not worried about anyone but them selves

A groupon deal got us through the door and what a treat it was! Instead of the usual boring bread basket, we were served hot edamame with oil and sea salt. We never had them before so this was a great introduction and very yummy! We then had the crab cakes which were very good but the best was yet to come. I have the steak Diane and it was the best piece of steak I have ever had! The mushrooms and sauce along with the mashed potatoes were the perfect accompaniment. My boyfriend had the sesame crusted tuna which was amazing. The s'more egg rolls were a little disappointing. The shell was soggy and something seemed to be missing. I would love to go back and try something else especially if the other dishes are as good as what I had tonight. read more

What an excellent hidden gem Marco Polo's is. My wife and I received a Groupon as a gift which included a $45 bottle of wine, appetizer, and two entrees. We were greeted by the manager who was very nice and attentive and had a good sense of humor. We were seated at the table which overlooks the open kitchen. The food was fantastic and much different than the typical Italian or Asian restaurants that most are accustomed to. The Italian-Asian fusion dishes leave you feeling satisfied without feeling too full. Go and try this restaurant. You will be happy you did. read more

Christina and Allen the best. They made the bar amazing. Highly recommend coming when they are working

First let me say that maybe this was a bad night but when we saw an Open Table reservation for two at 8pm, I was skeptical. I was right. We parked in the parking lot pretty much near the front door to the restaurant which was odd. Assuming it was busy spots are usually not available on a Saturday night near the door. We walked up the stairs and entered the hotel/restaurant. You walk about 20 feet and make a left and you are in the bar area. Probably for both the restaurant and hotel. There were about 6 people at the bar. Looked like two people behind the bar and a few servers serving tables. There was no podium where the host/hostess would be so we were kinda in no man's land. We both tried to make eye contact with ANYONE and after 5 minutes, one of the servers said "be with you in a minute". We stood and waited and still no service. Noticed what may have been a manager only because he was dressed in black and different from the rest. Although the bright white Adidas Superstars with the unassuming black outfit didn't look professional, we still had no eye contact. This game went on for about another 10 minutes and we were approached by NO ONE! Needless to say, while we were being ignored, we searched Yelp by Marco Polo's bar for a restaurant close by and found one and it was wonderful. I guess we should have yelled out "MARCO POLO" like the kids game. Maybe someone would have helped us. read more

Terrible service. Stopped in for dinner because I was staying at the hotel. I sat at the bar for a full 10 minutes before anyone even acknowledged me. I ordered a beer and asked for a menu. Another 10 minutes went by and I still hadn't received either. Finally got up and went across the street to subway because it's the only other place within walking distance. read more

Great food. Came on a Monday night and the service was excellent. Joanna and Will were extremely hospital to our party. Not sure why this place has such negative reviews, would recommend 100% read more

This trendy spa hotel popped in my neighborhood a few years ago. There are a ton of wedding halls and country clubs within a 10 mile radius of here. Why invite your family from out of town to have them stay in a best western or hampton suites. All of the luxury hotels on long island are spread out haphazardly. I will hopefully spend a night here to give a full review about the hotel but for now lets talk about the restaurant. The hotel is much nicer then I expected once you walk inside. There was a huge game room right in the entrance to Marco Polo which had a pool table and xbox. Absolutely brilliant. If you need a drink but can't ditch the kids Marco Polo has solved your problems. This game room is part of the hotel itself obviously but it is the first thing you see if you come in the side entrance. The staff was very classy and friendly. The bartenders were amazing. It was pretty slow when we walked in but they were attentive with every patron that walked up to the bar. We came for happy hour. They have $5 well drinks and half priced appetizers (non seafood). Had a couple of drinks which were pretty strong. Order some of the wings per recommendation from the bar tender and some chicken shumai. Both were good. The menu comes on a mini tablet. I don't think this is a great idea. Eventually you will have an easy to read paper thin touch screen menu at every restaurant but its not that time yet. The menu turned off on us cause the battery died so we had to get a new one. Not a big deal but I feel they could of spent the money elsewhere. The menu prices are a bit high. They have the usual run of the mill dishes on their dinner menu. Nothing innovative. Despite all this I did feel like I would come back for happy hour again and try more then just the appetizers. The bartender told us about the hotel while we ate. Not too shabby for a trendy hotel restaurant in the middle of a residential area. There are plenty of better choices for food or drinks in the area. Try the happy hour at least once (4-7 I believe) and if you like it alot go back for dinner. read more

My reservation was for 1:45. It is 2:21 and i am still not seated. The hostess is MIA and there are literally 60 people standing here waiting to be seated. Completely disappointing. read more

Great food and dessert. We had the seafood combo and the stuffed shrimp which was recommended to us by our server Abel. The staff was great to us on a Friday night without a reservation. This is a hidden gem and a must visit to eat. read more