Mike was great in getting the appointment set up quicker than I had anticipated. He was very…read moreprofessional and kind. The same can be said for Oscar who greeted me when I dropped off the car. Another employee was also extremely pleasant but I didn't get her name. My car looks even better than I could have imagined. I will definitely be a repeat customer. I've already recommended them to friends and family.

Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

Excellent service providing options and pricing for modifying the exhaust on my new 27 Ram RHO. I…read morewasn't sure exactly where I wanted to go with it but Max laid it out and I actually went with the simplest solution. Awesome sound and most definitely a little uptick in torque with just a muffler delete. Who would have thunk considering all the high priced after market exhaust toys out there. I will definitely be a repeat customer.

This shop very informative and friendly service . Did a great job on installing exhaust system for…read moremy truck . I recommend anyone who needs exhaust work done .

While going to the body shop is usually a pain in the ass. This team made the experience not only…read morepainless but they were also very accommodating and understanding. The pricing felt fair as well. I have some hope in humanity after all.

I highly recommend that you do not bring your vehicles here! Beyond not meeting their specified…read moretimelines delays in ordering materials, providing the proper repair in a timeframe as promised. The kicker on my dealings with them is that the paint they used on my car began to peel. I sent photos asking what they could do about it. They denied painting these areas even though when I was discussing the work to be done before I let them work on my car, Rick Salerno, Sal, said they have to paint the entire car so parts match each other. So they billed me for an entire paint job, then once it was peeling they denied ever doing it. Shoddy work. Over charged. Not on schedule. Faulty defective repair work. DO NOT COME HERE

Excellent and honest mechanic!!!! Very dependable no matter your car problem! Many years…read moreexperience!

Daryl is THE best mechanic Ive ever had. He's reliable,professional and does a thorough job of…read moretaking care of our cars. He has saved us thousands of $$$.

One of the best values we have encountered! We took both…read morecars in for ding repairs and couldn't believe how like new and affordable! Super business!

As a female in my 30's I dread taking my car anywhere without my husband (for fear of being…read moreswindled or overcharged, etc.). So I asked Chat GPT to recommend a reasonable and honest place to fix my hanging bumper and this was the Number 1 recommendation and it was SPOT ON! The lower part of my bumper has been hanging off because my car is low and it tends to pull when I drive over curbs. I was fortunate that Gabriel helped me. He was efficient, kind and most of all HONEST and TRUSTWORTHY! As a female coming in alone, this meant so much to me. He let me know that my car issue was a small one and he was able to fix it same day (since no pieces were broken/needed to be ordered). HUGE thank you to Gabriel for being an honest and genuinely good human being! I will be recommending this place to my friends and family! God bless you Gabriel!

My car was damaged while parked in a parking lot--the entire front end was affected. The repair…read moreshop did an excellent job from start to finish. The staff was friendly and helpful from the beginning, providing all estimates quickly. Their pricing was very competitive, and the service exceeded my expectations. They handled all the paperwork efficiently, had my car ready sooner than expected, and even coordinated everything with the rental car company. The car looks brand new, and I'm extremely satisfied with the service. Highly recommend!

This shop is the best. Great customer service and regular communication, thanks Brett. My truck was…read morefixed on-time and quality work (I'm picky).

Customer service was excellent with my service advisor. Quality repairs. Looked great and my…read moreinsurance recommended them. I'm so grateful

The Caliber Collision team in Orangevale is simply Amazing! I felt valued as a customer and was…read morekept informed during the entire process. My car look beautiful again and I recommend this location to anyone.

I was helped by Charles ( SUPER NICE)…read more Referred by carmax (boooooo) because they didn't have an available appt for me as soon as I wanted. Charles got me in that day and I got my car back the day after that! Every time carmax has my car its for 3-4 days and I have to spend money on a rental. I was soooo happy I found a reliable shop close to my house. I will never go to carmax again. Everyone there smiled and was genuinely happy to be at work! LOVE THIS PLACE

I went in there to get my Jeep fixed for the air conditioner. I was told multiple different…read morestories. My job was a bunch job. They totally broke pieces in my truck. My air does work, but now my radio doesn't they kept my truck for over a week and a half and have no explanation orresults to fix it not only that could not provide detailed information what they did to make my air work broken pieces on my truck now and also botched

I brought my Subaru Crosstrek to Japan Auto Care after getting a pretty rough and expensive…read morediagnosis from the dealership. They told me I had an upper pan oil leak and cam tower leaks that needed repair. The quote I received was way too high, so I reached out to Japan Auto Care on a family member's recommendation. Matt and the team were great from the start. He assured me they would be transparent about the work and offer a fair price, and they delivered on both. Communication was clear throughout the entire process, and they even followed up after the service was complete to make sure everything was running smoothly. You can tell they genuinely care about the quality of their work and about their customers. I would not hesitate to bring my Subie back here again.

I was recommended Japan Auto Care by a customer of mine when talking about supporting local…read morebusinesses, I work at an employee owned company and this is important to me, but sadly I will never recommend them. I brought my car in to get my ac fixed. I've had an issue with not being able to recharge it and when I brought in my car it would not make cool air, heater still worked and this is important for later. I waited around 15 minutes to be seen as there was no one in the office and eventually one of the service techs came out to ask what I was doing. He was nice enough to check in my car and send me on my way with the expectation that it would be worked on that day. Fantastic! I'm a single payer household with one car and two days off just like many of you reading this. I got a call about half an hour after that from the person who was working the office that day, they informed me that the service tech was mistaken and they didn't know how the scheduling system works for when the work will be done and it would be a few days. I should have known right there to just pick up my car but I wanted to give them a chance. Just under $1400 for a new compressor and the labor to install it, I was thinking it was steep but I wanted ac in my during the heat wave of the summer. I paid and picked up my car using the after hours drop off. (The combo was off by a digit and not the one they sent me initially.) I drove my car less than 500 miles before my car broke down, when the work was done to my ac it seems to have killed the blower inside my intake manifold. I know that because I brought my car back and explained what happened. They told charged me for a check engine light diagnostic, told me what the issue was and asked me to pay another $1300 for a new intake manifold. Not a single word about taking any kind of responsibility, discount to make it right, nothing. I took my car and got a used manifold and got it installed. Which worked fine for a while until that one also blew. If I could go back in time, I would take away the excitement I had for having ac for the first time in a summer because now as we approach winter I can't use my fans at all without having my car stop again. I paid almost $2000 for the privilege of being hot in the summer and cold in the winter and trying to use my air will throttle my engine at low rpms. I will answer any and all questions about my experience if anyone would like to send me messages. To those hard working people out there who are worried about getting work done and there being no recourse, for the amount I paid, the dealer would have been better and taken care of problems that arose. *editing my review from here down since the owner has responded back to me. If you have any question of the validity of my review here are just a couple of things to consider, here is a screenshot of me texting the number he said I didn't with "feedback" about it not working properly. Oh by the way it was the same mistake the second time I picked up my car but by this point I had already spent an hour figuring out where they made the mistake. And by the way my message and video was ignored at the time. You can see how he talks about it being my fault the blower went out due to my oil, which is also funny that it was only brought up on my first visit where my blower was still working.

Another successful job completed by Moro auto spa Alex, DAngelica and Danny also Danial do such…read moregreat work. Thanks so much from a happy customer. J Strong!

Excellent work. PPF, Ceramic coating and paint all came out great! The work was completed in a…read moretimely manner, competitively priced and the customer service was good as well.