Talk about customer service! Today I ran home on my lunch break specifically to grab a birthday…read morepresent for my friend. I got there right as the owner was locking up for the Thanksgiving holiday. Without batting an eye, she opened the store again, made sure the music was playing, and insisted that I not rush. I immediately found a gorgeous scarf and a necklace for my friend, and I couldn't resist getting a great black sweater for myself. I thanked her profusely, and walked home to show off my purchases to my bf. Duly impressed, he reminded me that it was time for me to go back to work. Oh no. I couldn't find my keys anywhere. We tore up the house for a while, and found spare keys dating back to 2011. Just not MY keys. They have to be at the store. Finally, I had the presence of mind to look for a phone number (only after I'd already run back down the street to see if she was still there -- all locked up.). She answered, and said she hadn't noticed them. Upon hearing the panic in my voice, she offered to come back downtown and look. She had already driven away! It's her thanksgiving break! I felt terrible, but I needed those keys. Fear not, my keys and I were reunited. She was unbelievably gracious about my mistake, even apologizing for not having looked around before closing. A review for a boutique should emphasize the product. Ohmygoodness these clothes are perfect. And the jewelry. And the hats. Clearly, I HAD to make a special trip just to buy a present here. Also, though, let's all support the heck out of a just plain good person who happens to have a VERY fashionable boutique in the affordable clothes- hungry world of downtown Dallas.

I am a downtown Dallas resident. I have been to Kettledrum Allie Boutique a couple of times since…read morethey first opened. I was never impressed with the quality of their clothing, but it was a good convenient place to stop by when I was in a bind for something cute and trendy to wear, and their accessory assortment is decent. My last visit was terrible disappointment. I was in a hurry to find a dress to wear that evening for dinner and drinks at the Ritz. I was in a hurry and quickly bought a dress with sequence. When I got home and truly inspected the dress, I noticed that it was missing some sequence pieces, and it just looked plain cheap and tacky. There is no way I was going to wear that to the ritz. What an embarrassment!! I refuse to wear the dress. It was a final sale, so they would not exchange it or work with me store credit. I left this unwearable dress and they kept my $50. Poor, very poor customer service for someone who wants to shop and support local business. It is a shame that they were unwilling to work with me in spite of their poor quality product. As a resident, I always suggest their place as a go to for clothing. I will no longer. They were not willing to work with a loyal customer, so I will take my business and recommendations elsewhere.

Gotta be honest most of these clothes can be found at other boutiques. In addition they DO NOT TAKE…read moreREFUNDS! NO REFUNDS! Store credit only or exchanges. Some stuff is cute but...just do your research first.

My husband and I GO TO for fragrance since moving to Texas. We discovered this place while looking…read moreto smell a new scent from a favorite line "Fragrance Du Bois". We went on the site to see where we could smell in person and purchase and the ONLY place that could carry such a luxury brand was The scent room which brought us in. It was love at first sniff :-) We ended up with a personal scent person FRAN (who we just learned is no longer with them) and tend to bring friends by for some amazing scents and events. We have a new person (Hanna) who is a pleasure. You can find amazing smells here and a variety of exclusive brands that you can only buy here. We had the pleasure of attending La Maison Fraplin évent here (July 2023) and got some unique amazing scents and looking forward to the FALL release. Stop by, have a sniff, shop & sip at our favorite fragrance shop in the DFW.

I had one of the best in-store experiences at Y&I Uptown thanks to Angela. I was headed to a dinner…read moreunderdressed and had about 15 minutes to fix my situation. I called ahead to warn her I'd be running in with my hair on fire, and she was completely ready for me. Within seconds of arriving, she had three dresses pulled - catering to my existing style and build. I was able to try one on, check out, and make my dinner on time looking and feeling great. The Y&I selection is always strong, but Angela went above and beyond. Turns out she's also a personal stylist, and it absolutely shows. I'm so grateful for her help - this is customer service done right.

Went shopping on a weekend trip to Dallas with my college-aged daughter (West Village location)…read more She found a haul! Really cute stuff (jeans, dresses, little tops) for going out. Super helpful with opinions and sizes!

I was waiting for a table at Hudson house with one of my friends and popped into this store. I saw…read morea few things in the window that caught my eye especially as i am redoing my wardrobe. I was blown away at the selection and some great buys from some of my favorites designers. I give that piece a 5/5 However while walking through the store we were only greeted once and the rest of the time the staff spent peeping around the corner and finding things close to us to fold. We came in with no bags or anything just two small purses. Even as i was taking things off the rack to look at it, the staff was glaring their eyes at me. I had made note of some items i wanted to tell my stylist about but i ultimately left the store empty handed and feeling uncomfortable because of the experience. I saw a number of things in their that I would love to buy but knowing the designer and item I will be purchasing elsewhere

Amazing store..... Beautiful clothes... If you want to be the best dressed, Elements is your…read morestore... The most perfect outfits for every occasion. And the people who work there really take the time to help you and help find what will look good on you. Very helpful staff, warm and friendly. You feel like a million when you leave! I finally have nice outfits that I feel great in and I would have never picked out the things that they picked for me to try on.. Happy shopper :)

A cozy little boutique filled with vintage purses, locally hand-poured candles, and thoughtfully…read morecurated clothes.

Had a great experience here speaking with the sales staff and owners…read more I bought a beautiful ring which was wrapped in an elegant bag with tissue paper. This is a great place to shop for gifts. They also have beautiful candles placed in different vessels that remind me of my childhood as my mom had some of these dishes. You can even drop off your own "vessel" and they will fill it. I have added pictures of some of the fragrances from their website. They are located not too far from Eno's and DIRT Design Studio on Bishop.

Love! All the high ends .. Dior , Fendi , celebrity sightings. Ooooh yeah keep looking might see…read moresomeone!

Fun little shopping area in a fun area!…read more Just north of downtown Dallas by a few miles from and next to the corner of Oak Lawn Ave and Wycliff ave is the cutest little shopping strip. Things to know: ~ More parking in the back. ~ If it after dark you can have security walk you out to your car. ~ Great location. ~ Stop light at exit point to help you get in or out. ~ Parking is at angles with plenty of room. ~ Number of different fun shops with great taste! ~ A well diverse set of shops! Fun shops from eating, haircuts, shoe shines, or even a great shirts on hand!

Already planning to go back and pick up some things that caught my eye yesterday when I was in the…read morestore. First off, it is so inviting. Greenery and cute curated goods to look at. The store is big enough to move around in easily, but not so big that it is overwhelming. The buyer for this store should be commended because I wanted to buy everything. If you need a gift for someone that isn't run of the mill, this is the place to come. They even have a build your own succulent arrangement or terrarium area. I didn't do that, but it seemed like the options were endless. I did purchase a beautiful pothos plant . But they have baby goods, stuff for pets, funny and kitschy journals, mugs, posters, jewelry, clothing. So really, you could spend quite awhile browsing. Staff was friendly and greeted my husband and I and were welcoming. A definite must check out if you are in the Deep Ellum area.

such a cute shop!! the employees are super friendly and they carry a wide range of products for…read moreeveryone from plant nerds to appreciators for a reasonable but definitely boutique price. the plant bar is such a cute concept too, and i love the indoor/outdoor vibes of the space!! this isn't really a substitute for a ruibal's or calloway's as far as plant selection goes but great for supplies/accessories/lifestyle. perfect for those who want to explore deep ellum in the daytime.

Website too difficult to find what I need: -- dresses &…read moreshoes. Items are all over the place randomly; not organized in a logical way. Too bad because I just discovered you and need a lot of clothes.

Briefly stopped into Mine last week to check out the wares. The shop is super cute and clean, with…read moregreat decor and even better things for sale. They have a lot of stuff from underrated designers, including some cute denim brands that I haven't seen anywhere else. Definitely worth checking out for feminine, classy clothes.