We had used True Plumbing before to replace a failed water heater in a rental on our property so…read morewhen our water heater in the main house gave up the ghost we contacted them again. They sent out Tom who worked all day on a Friday before Labor Day and finished the job. The next day, however, there was still a leak so we signed up for another visit on Tuesday after the holiday. Tom again came out and, after a couple of hours in extreme heat, located the leak which was from a poor solder job that was not his and repaired it. The company refused to charge which shows true integrity! Nice to see in this day and age.

They were quick to respond to my quote. They don't give free quotes but charge $50 down payment…read morewhich they will apply if you choose them. They were very transparent with that. Daniel came over, inspected it, gave me a quote, and I decided to continue. It was quick and he fixed my toilet which had a low pressure water flow. It's working great now.

Alex came by right on time, was polite, professional, and quickly found my leak. He did exactly…read morewhat he said he was going to do, charged a very reasonable price, and completed the job efficiently. I have absolutely no complaints. Five stars all the way across! I would definitely recommend Alex and this company to anyone in need of plumbing services.

I was grateful for a prompt response and arrival. Was not overly confident in the tech's skill…read morelevel based on his understanding of the project. The work was non-emergent and I had two other plumbers quote it. Pure Plumbing's quote was 3x the other reputable companies that quoted and we ended up using. Beware of price gouging. Note per management's reply, must call them and ask for fair pricing.

My tenant notified me there was an issue with the A/C Thermostat not working after a power outage…read more I contacted Baker Home Air via their webpage and thought I booked an appointment however it is a big company and small customer service. I reached out to Jeff-N-Carl and received immediate scheduling for later the same day. Communication with Carl was amazing and he took care of the issue right away. Jeff-N-Carl just earned a life time customer. Highly Recommended.

This is the second or third time I've hired Jeff-n-Carl's Plumbing, which probably says the most…read moreabout my experience with them. This time I contacted Jeff after finding a ceiling leak caused by multiple pinholes in a copper hot-water line. Jeff was responsive and stayed in contact throughout the job, while Kaleb handled the work onsite. Kaleb found additional corrosion extending back toward the water heater, explained what he was seeing and the options, and ultimately replaced the affected hot-water line with PEX and addressed the corroded water-heater connections rather than just patching the leaks. He did excellent work and was professional and knowledgeable throughout. There's a reason I keep calling Jeff-n-Carl's when I need plumbing work. Great communication, quality work, and a company I trust. Highly recommended.

Our tankless hot water heater stopped working on Friday, we were out of town and just my daughter…read morewas home. I started calling plumbers on Saturday and decided to try this company as they had 4.9 stars. Their technician Ben was wonderful and came out in the same day to take a look at our water heater and we needed a new one! They were able to get us the new unit and installed it on Monday. This is top notch customer service, most all of the other plumbers could come out to take a look Wednesday. Highly recommend!!

Highly recommend this team! Ben squeezed us into his schedule to make sure our hot water was back…read moreup and running the same day parts arrived. I am so grateful for their expertise and professionalism and will be sure to use them for any future needs!

absolutely awesome. He was incredibly knowledgeable, professional, and clearly knew exactly what he…read morewas doing. He quickly figured out the issue, explained everything along the way, and got the job done in a timely manner. Water leaks are obviously stressful, so I'm extremely grateful for how easy Chase made the entire experience. It's such a relief when someone shows up, knows their stuff, and takes care of the problem the right way. Really appreciate his help today and would absolutely recommend Chase and Mastercraft Plumbers to anyone looking for a great plumber!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

Keith is a piece of *hit. Talking about vets helping vets.. Spent 22K on complete plumbing and…read moreshower, kitchen plumbing and extended $600.00 for service maintenance plan. Sold my account to another POS. Now if I need service I'm *ucked. I need at least 5 other people to help with my lawsuit. The other company that bought the mailing list is no better they won't honor the extended warranty that I bought nor can I disclose it as I am selling my home.

We called Vets 4 You to provide a free estimate on some plumbing work. Rob and Dean provided the…read morefree estimates and a lot of Options to fit our budget. They also provide financing which we could fit within our monthly budget. We decided to go with a tankless water heater, and a Halo water system. Dean supervised the whole installation. First, the company came out and did all the work within 24 hours of receiving the estimate. They had all the old torn out and everything new installed in less than 8 hours. Dean ensured the place was cleaned and kept clean. I am super happy with this company, the products, and the employees. Very professional, very kind, and very attentive to my needs as a customer. Highly recommend to anyone looking for this scope of work. Thanks again Vets 4 U! We will def call when it's time to repipe the house.

Phenomenal service. Used them for electrical work. Ryan is the MAN. He identifies multiple issues…read morein our electrical system, showed us pictures of what was inside our attic, and ensured we fully understood and agreed with the scope of work before starting. Will definitely be using them again. And they will be the first company we call should we ever encounter a plumbing issue.

I would not recommend Personal Plumbing, Heating & Cooling based on my experience…read more When I called the office, I was told there would be an initial service fee of $79. When the technician, Scott, arrived, all he did was reset a switch and vacuum up some water. The visit took no more than 45 minutes. He initially told me the total would be $350.00 which I agreed to because he said it would also include replacing the filter and performing some additional work. However, that work was never done. When the job was finished, he unexpectedly demanded $390--an additional $40 that had never been explained beforehand. To make matters worse, he then insisted that he needed to return for a more thorough inspection of my air conditioning unit, which would cost another $190. He also warned me that he might find additional problems that could cost thousands of dollars. I felt like I was being pressured into paying for more services than I actually needed. The pricing changed without a clear explanation, The promised work was not completed. Because of this experience, I have lost trust in this company and would not use their services again.

Arrived within 30 minutes of my call and fixed my issues in under an hour. They checked my water…read moremeter several times to be sure the leak in my irrigation system was corrected and even replaced my spigot because it was old and had a slight leak. And, they are actually brothers! I highly recommend them.

If I could give Willis Brothers Plumbing ten stars, I would. I've worked with contractors for…read moreyears, and most take days--if not weeks--to respond. The Willis brothers consistently show up within just a few hours (often within the hour) no matter what time I call, and a real person always answers the phone without sending me to voicemail. They have handled a ton of work at my house over time--replacing a dishwasher inlet hose, fixing and welding a broken spigot in the backyard, replacing toilets, installing a pedestal sink, and using camera diagnostics. They are always patient, friendly, highly knowledgeable, and take the time to explain exactly what they are doing while keeping everything clean and professional. They always give fair pricing upfront, but their honesty and dedication to the customer are rare. You simply cannot go wrong with these guys!

Ricky was great. Fixed my AC in just one visit. Price was reasonable. The communication was…read moreexcellent and they were able to accommodate me the next day.

Had Jose come out for a plumbing issue just a couple of hours after I called--super quick response!…read moreHe showed up on time, quickly assessed the situation, and figured it out right away. What really stood out was how honest he was--he didn't charge me for the service call and didn't cut into the drywall just to create unnecessary work! Definitely saving his number for any future plumbing needs. Highly recommend!

I left a previous review for replacing our 75 gallon tank; this time we had a sediment blockage…read morethat was causing our hot water recirculation system to become ineffective. I tried myself to remove the blockage with a "Sediment Buster" tool, which didn't work. Dustin came out and cleared the problem within about an hour, including cutting and rebuilding the recirculation plumbing. The price I'd call reasonable for a plumber that knows what they're doing.

Jerry Did a great job! Got the job done right the first time. Fast efficient and friendly. Worth…read moreevery dollar! and the follow up 4 month later from Jennifer was really appreciated! I'm located in East County and I appreciated the great service overall.