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Maple Valley Auto Glass

1.0 (1 review)
Closed • 8:00 am - 8:00 pm

Services - Maple Valley Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

1 More Service

Auto window replacement

Maple Valley Auto Glass Photos

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14 years ago

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Fix Auto Maple Valley

Fix Auto Maple Valley

3.7
(9 reviews)

Very impressed with staff and responsiveness so far. They suggested I pre-order parts so that I…read morecould keep my car. Parts are now I and I am dropping my car off today. So far, so good.

I would give a ZERO Stars it I could. Do not trust these people. ZERO INTEGRITY. I was a repeat…read morecustomer of Fix It Auto and have brought in multiple vehicles for work totaling tens of thousands of dollars of business. My Toyota 4runner's back-up camera was working fine when I brought the 4runner in for work. I just had and expensive system installed, 3,000 dollars' worth, just over a month ago. When I received the vehicle back, I noticed the back-up camera was not working as before, I called about the back-up camera immediately. I was told to bring it back on Friday when they opened. They made me wait until their meeting was done. Nikki then told me that the back-up camera never worked. This is a lie, and completely untrue. Fix It Auto could have just said, sorry, we hooked it back up and we don't know what was wrong with it, but instead is choosing to tell me it never worked in the first place. This place has no interest in getting things right. I will NEVER bring back any work to this facility and will NEVER recommend this place to anyone in the future. **** Update ***** I took the car back to Car Toys to fix the issue, it was the OBD2 cable, it was disconnected. Everything works fine again. Again, if Fix Auto would have just made a phone call to someone like Car Toys to see what the issue was, problem would have been fixed, but they insisted it was never working in the first place. Was at Car Toys for 5 minutes, problem fixed!

Lucky Dog Auto Glass

Lucky Dog Auto Glass

4.7
(130 reviews)

For years I didn't even know they were just down the hill from me. I've been going to Speedy Glass,…read moreSafelite or Novus all this time. I had Lucky Dog fill in a window ding. They were very professional, great communication, quick, and did a superb job! Done in 30 minutes. I highly recommend these guys for auto glass repair or replacement.

Two things ultimately lead me to a negative review, and I assure you, both are avoidable. 1) Did I…read moreget what I paid for. 2) Did the business make the situation right after the problem was brought to their attention. In this matter, the transaction should have been simple, I needed my windshield replaced. That means, I come in, you replace the windshield correctly and hopefully, I don't see you for a long while. None of that happened. Things did not start off well, but I will blame my insurance agent for 90% of the issue. I told them where I wanted to take my care, but they continued to push Safelite. They scheduled my service with Safelite and told me that the business I chose could have the claim transferred. When I came to Lucky Dog, they called the 3rd party State Farm uses and their computers were down and they advised they planned to be back online in less than 90 minutes. That meant Lucky Dog wasn't going to start service for 90 minutes despite me having an appointment. Not wanting to wait, I suggested they verify coverage with my agent despite already showing them my insurance card that denoted a $0 deductible. I felt challenged, like I wasn't being honest and what bothered me most is they told me service would take up to 3 hours. So why not start service and if there is any issue with payment, we work it out in the end. They refused to do so, so my service was delayed about an hour. Ok, not my business and I felt if Joe was being that thorough on payment, his people would be that thorough on installation. Service was complete and I left. I also noted I was not offered either of the two items they advertised with windshield replacement. It was a $25 refund or new wiper blades. Since I Just replaced the blades, I was going to request the $25 cash, but it wasn't offered. 2 days later, the rain began that lead to record flooding. I was driving and noticed I couldn't see. It was scary and dangerous, because visibility is the foundation for safe driving. I looked down and the wipers that are automated were in the auto mode. I turned them from auto to on and they began to work. Once home, I called Lucky Dog and scheduled to come back to have the system looked at. When I arrived there the following week, I asked for Joe, the owner, he was on the east cost according to staff. I also noticed a bubble where the windshield sensor was and I pointed that out to the tech. He drove the car, confirmed the auto wipers were not working and went to work. After about 90 minutes, he told me the system had been fixed and apologized the work wasn't done correctly the first time. Again, no offer for blade replacement or cash rebate was made. In the end, the work was not done correctly the first time. A serious safety issue was the result of it and none of the offers that came with service were offered and I had to take nearly 3 hours of my personal in pursuit or having them do what they failed to do on my original appointment. Lucky Dog got full payment, but did not provide the service or support I expected. And rather than take another 2 hours to drive back and talk to Joe, I felt my time would be better served leaving a detailed review. Mistakes happen, but as I say, the measure of a business is what they do when this transpires. I am not at all impressed with Lucky Dog and how this all shook out.

Maple Valley Auto Glass - autoglass - Updated July 2026

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