Services and quality are good, and plan to come back for future services for any other help needsread more

We had our rear brakes replaced here for our 2022 Hyundai Santa Fe and had a great experience. The…read moreteam was very responsive to our concerns and made the whole process easy. Service was quick, and the pricing was very reasonable. We really appreciated how fast they got everything done. Would definitely recommend!

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

I accidentally got into an accident with my Tesla in a parking lot due to my own carelessness…read more Steve, the owner, took care of everything so smoothly and efficiently, from arranging the towing to handling the entire insurance claim. He also helped me with the rental car arrangements, reassured me when I was worried, and calmly guided me through the entire process. What impressed me most was his sense of responsibility and the fact that he followed through until everything was completely taken care of. I've known and been using this place for quite a long time, and I genuinely trust them. I highly recommend Steve and his business to anyone looking for reliable and honest service!

Kent Collision Center is amazing! I took my Honda Civic Type R here after slamming into a curb late…read moreat night, causing suspension, wheel, and airbag damage. It took me a while to decide on which shop to trust my car with but this spot was close to my house and had solid reviews. I'm really glad I chose them. Lexi was very considerate to my situation and explained to me how to navigate the process with my insurance, and gave me realistic expectations on timelines given the nationwide shortages and delays. I'm very impressed with how Dwayne and his team thoroughly inspected every part of the car that needed repair or replacement, and it honestly feels brand new. It did take about 2.5 months to get my car back but when I'd talk to Dwayne when he'd call for updates, I could tell he was doing everything the right way and not trying to take short cuts. He told me he is particular about his own car and I could see he takes pride in his work. If you're ever in a situation where your car needs collision repair, look no further! KCC will get you right!!

Some idiot backed into my car when my car was parked in a parking lot. He took off w/o leaving his…read moreinfo but thankfully, my attorney firm managed to find him. I called Tesla but they only do body shop in Bellevue & Lacey location. So, we decided to go to Kent Collision since they were the closest (at 30mins away) & they were certified to work on Tesla cars. Went in for an estimate in early October. Waited for them to order my new bumper. Scheduled. Dropped off my car on 10/24(3pm). My car was ready for pick up on 11/4. Little disappointed they needed a whole 6 days just to paint & replaced a new bumper. My Ex used to work as an auto painter & he never took that long for that simple job. When I picked up my car, I saw an alert saying my "audio system unavailable". My horn & alarm wasn't working. We went back next day & they checked. They forgot to reconnect the wires to my bumper. When I picked up my car, they still had it on service mode so I had to ask someone to change it. 3 stars for friendly staff, completed work & +$3500 I didn't pay out of my own pocket. But it was a stressful 10 days w/o my car!!!!!!

WOW!!! Absolutely WONDERFUL service! Took my car here because it was one of the recommended places…read morefrom my auto insurance after an accident. The service was done sooner than expected, was great, and my entire interior was details immaculately! I have never had a cleaner car than when I picked it up! Now I was to get my car detailed more often because it was just so nice! The people were super friendly and easy to deal with, from the front desk to the technician, which is such a breath of fresh air! I would DEFINITELY recommend this place!

I brought my car here after losing control on an icy hill and hitting a retaining wall. Dave was…read moreTHE BEST! After getting the bodywork done, he called me to point out that my tires were at the end of their life. He called around, found me a great deal on tires, and then drove it to the tire shop to get it taken care of. My car looks like new again and I have new tires. I felt really well cared for. Would decide go back (but hopefully won't have to any time soon ).

I had a great experience with Bratch Auto Body & Repair after dealing with issues from a previous…read morerepair done that did not hold up due to paint adhesion issues. From the beginning, they were straightforward and knowledgeable. They took the time to explain what likely went wrong with the prior paint job and answered my questions clearly without trying to upsell anything. I received quotes from multiple shops, and Bratch came in at around $1,000, which was the most reasonable option. More importantly, the quality of the work and the turnaround time were both excellent. What really stood out to me was the attention to detail--they didn't just fix the bumper, but also vacuumed and cleaned the interior and exterior of my car, which I did not expect. Overall, the experience felt Honest, Efficient, and Professional. I would definitely return and recommend them to others.

I had an excellent experience during my recent visit to Bratch Auto Body, and I can't recommend…read morethem highly enough. My 2010 Prius was badly damaged when a tire from another car flew into my vehicle while I was driving on local highway 169. This happened on a Saturday morning just five days before Thanksgiving, and based on the damage, I honestly thought I'd be without a car for the entire holiday. Desperately, I reached out to Paul, my trusted store manager at Firestone Covington, and he suggested I contact Bratch Auto Body in Kent. It was already around 10 AM, and Google Maps showed they were closed on Saturdays. I called anyway, expecting to leave a message - but someone answered and told me to bring the car in right away. From that moment on, everything was outstanding. The store manager inspected my car, gave me a clear estimate, and an expected completion date. I was shocked (in the best way) when he said it would be ready by Tuesday. The price was also very reasonable, much lower than I had expected. Since I needed a rental car, I planned to walk to Avis in the rain, about 20 minutes away. But the young lady at the front desk stopped me and said she would ask her boss to help. A minute later, the store manager personally drove me to the rental location. The kindness truly meant a lot to me, especially because of the unusual events I had to go through that day. On Tuesday at 2 PM, I picked up my car, fully repaired. The manager carefully walked me through what was found and fixed, showing photos from each stage of the repair. The work was done professionally and thoroughly. They even washed, waxed, and detailed the interior. My 15-year-old car came back looking almost brand new. Today is Thanksgiving, and thanks to Bratch Auto, my car is back safely in my garage. They are not only professional and affordable - they genuinely care about their customers and understand the stress they are under. This wasn't just the manager- everyone there treated me with warmth, kindness, and care. I am truly grateful. This is a level of service that worth paying with satisfaction. Thank you!

Five Stars - Mind-Blowing Convenience and Quality! I cannot…read morerecommend Gustavo and Bumper Clinic enough! If you have cosmetic damage on your car and don't want to deal with the absolute headache of a traditional body shop, this mobile service is a total game-changer. Gustavo came right to my house to work on my 2000 Honda Accord. I needed a few things done: 1. Paint a replacement passenger-side mirror. 2. Repair and paint a dented front passenger-side fender. 3. Paint scratched corners on both the front right and front left sides of my front bumper. The quality of his work is honestly incredible. The dented fender looks brand new, and the bumper scratches completely vanished. The color matching is spot-on, which isn't easy to do! He did forget to paint the replacement passenger-side mirror before wrapping up, but honestly, his customer service is so phenomenal that it barely registers as an issue. He owned up to it immediately and is coming right back out tomorrow morning to finish it up. That level of honesty, professionalism, and accountability is so rare these days. Bottom line: If you are in the Seattle/Tacoma area and need fast, top-tier cosmetic repairs without losing your car for days, text Gustavo some photos of your car. He's professional, highly skilled, and makes the whole process effortless!

Gustavo gave me a fast and competitive quote for some bodywork and bumper repair for my kid's…read moreSubaru. I love that he comes to your location. Very professional and kept me updated the day of the appointment. He did fantastic work to fix a dent and cracked bumper. I am keeping him on speed dial for any future repair needs.

I discovered this place somewhat randomly, as I was picking up a friend from an auto mechanic shop…read moreacross the way. The owner, Victor, saw the damage my vehicle had sustained as a result of scraping and denting the left side of my car against a pillar in a parking garage. He offered to give me an estimate right on the spot. I also had less severe damage on the right side and rear bumper from a separate previous incident. I had previously gotten an estimate (for the right side of my car only) at another repair shop. Victor's estimate of $2000 for both left and right sides was almost the same price as for just the less severe right side at the other shop. I additionally had some minor damage on the rear bumper which he offered to do for an additional $300. All in all, $2300 seemed very reasonable. So I decided to take a chance. I received my car in about a week and couldn't be happier with the results. My car looks almost new and like my accident(s) never happened. Victor came in on budget and on time. He did some spot treatment on a few minor scratches on the rest of the car at no extra charge. Additionally, he arranged to meet me after hours on a Sunday night to pick up my car. I hope I never have another accident again, but now I know where to come if I do.

Excellent and thorough quality of work. I highly recommend them. They repaired my bumper after it…read morewas hit by another driver at a very reasonable price and worked with my insurance company seamlessly

Jon contacted me and I brought my truck down and they fixed it. I appreciate him reaching out to me…read moreand taking care of this. That's good business. If I'm unfortunate again and need auto body work, I will return.

Fast. Kept me updated. Smooth hand off. Good work. Love that I could just leave the rental there.read more

Needed to fix some dents in my car. Nanni and team were fast to respond and address any concerns I…read morehad. Their pricing was also very reasonable compared to some other shops I had reached out to. Definitely recommend!

Good customer service, but a bit slow responses via Yelp. Upfront pricing though when you get a…read morereply from them. But i had to ask clarifying questions to get what i ultimately need. Good value as well, based on the quotes i got from other shops.

Jessie and his crew are the best! He went to bat for me with…read moremy insurance company to get my car the right parts and his crew's attention to detail got my car back to where it was. Thanks Pro Finish!

Upon unrelated engine work this month, more damage from my accident was discovered. The passenger…read moreside inner fender is creased and crushed where my air filter goes through, as well as creased in a couple other places. The paint had been sanded down in a couple spots behind the grill, not re-painted, and is now rusting. My AC line was crushed and subsequently discharged my system... None of these things should have been missed if this shop did the kind of job the owner likes to claim they do.