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    Manteca Auto Plaza

    3.0 (2 reviews)

    Services - Manteca Auto Plaza

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Manteca Auto Plaza Photos

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    5.0
    (29 reviews)
    Body Shops
    Responds in about 4 hrs
    5.0
    (44 reviews)
    Body Shops
    Responds in about 20 mins
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    Phil Waterford's Manteca Ford

    Phil Waterford's Manteca Ford

    3.6
    (349 reviews)

    I feel obligated to update my previous review. Let me tell you why . . …read more Paul (Service Director) took what I said seriously and called me the next morning to make things right. I gave them another shot since my first pick-up experience was honestly seamless and I'm glad that I did. Paul came through to rectify the mix-up which I really appreciate. I'm a firm believer in loyalty and taking care of your customers so not only do they return, but they are willing to spread the word and bring new business where deserved. I can say with confidence they have earned my business and I do appreciate their efforts. They have a good team and it seemed to be a simple mix-up, simple as that. Thank you!

    I brought my vehicle to Manteca Ford Quick Lane and had a very disappointing experience with…read morecommunication and follow-through. When I picked up my vehicle, it was late in the day, and the Quick Lane employee who gave me my keys said she would send me the part number and information I requested the next business day. I understood it had been a long day, so I said no problem. The next business day came and went with no follow-up. I called again and spoke with the same person, and I was again told I would receive the follow-up regarding the part and cost information related to what my vehicle needed. Once again, days went by with no email, call, or update. It ended up taking me physically driving back in about a week and a half to two weeks later just to get the part number. What made it even more frustrating was that the information appeared to already be written down and sitting near this employee's computer. As a customer, that was very disappointing because I had already followed up more than once and still did not receive the information I was told I would get. On top of that, I also tried scheduling a valet pickup/drop-off service for a recall inspection through Quick Lane. I was told they would come pick up my vehicle, but the scheduled day I was told on the phone came and went with no pickup and no call. When I called on Saturday, I was told they were closed, even though I had previously been told they would be open for servicing. I have never had a bad experience here when purchasing vehicles, which is why this Quick Lane experience was so disheartening. I expected better communication and follow-through from a dealership I have trusted in the past. As someone who works night shift in healthcare and has a busy schedule, it is a major inconvenience to have to keep chasing basic updates that should have been handled correctly the first time. Based on this experience, I would strongly recommend considering another service option for Quick Lane type work unless it is something that specifically needs to be handled by the dealership, such as a recall or dealership-specific inspection. I hope management addresses these communication and follow-up issues.

    Kia Country

    Kia Country

    4.0
    (231 reviews)

    Alan in service department has excellent customer service skills very respectable young man !!!read more

    On this Thanksgiving day I am grateful for Justin D and his extreme professionalism, prompt…read morecommunication and great customer service (shout out to Shawn and Justin too!). I have been looking to buy a new car for about 6 months and finally narrowed it down to a Kia Sportage Hybrid SX-Prestige. I pushed the button through True Car to get some quotes and Justin's email came at the right time & the right price with a kind demeanor. He even helped me with my purchasing options on a Sunday! An hour and a half drive later and I am so glad I went out to Manteca to purchase my new vehicle (her name is Tika in honor of her home dealership). What I loved: 1) Communication: I suffer from analysis paralysis and I got this deal done the same day we started emailing. That was the fastest I have made a decision in a while! 2) Process: From test drive to purchase, fastest car deal I have ever been witness to or a part of- thank you! 3) Customer Service: even though the deal was completed after closing and even though I asked a lot of questions, Justin D took the time to answer them and show me every single feature of my new car. It was impressive. He even hand washed my car because the car wash was closed. That really wasn't necessary because it was cold outside but is a testament to how awesome he is. 4) Follow-up: checking in on me through surveys and phone calls/ text messages is really nice. I have great after purchase support. 5) Coffee machine- mocha latte was pretty yummy! Thank you to Kia Country for helping me make a purchase that I can rely on for years to come. I am very appreciative of the customer service you provided and my awesome new car.

    Manteca Auto Plaza - car_dealers - Updated July 2026

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