These guys are great! Had a problem lawnmower that we…read moreneeded fixed ASAP. Even though it was their busy season, they went out of their way, jumped right in and got it done, fast. And I might add got it done right! Will definitely use this company for all of our small engine repairs.

I stopped by the office to schedule an appointment, where I had the strangest encounter I've ever…read morehad with any business. Mrs Talley, greeted me with a sneer as I asked about making an appointment. "You need to call. We don't make appointments in person. Besides, I'm busy!". She was literally alone in the office dusting off some cheap looking trophies. I stepped out of the office and called her from the curb, where It was extremely difficult to hear her over the traffic noise, When I suggested that it might be easier to continue the discussion in person, as I was 20 feet away from her, she repeated "That's not how we do business!" following up with "We might not even want to take your vehicle." and refused to offer any alternatives in the area. she did call later on and left a message that they weren't interested. Every moment If this exchange was bizarre. She get's an F in Customer Service and an F in Interpersonal Skills. It's a shame. I hear they do good work, but I'm not interested paying what I expected to be several thousand dollars to a crackpot. I've since spoken about this with several locals and business people. every single person I spoke with had something negative to say about her. ‍

Discovered we had a water leak on the front of our work truck. Called Talley's this morning and 4…read morehours later the water pump has been replaced, and at a very reasonable cost. We are extremely happy customers.

Corey really helped us out when we blew our trailer tire and dropped everything to get us a repair…read morewithin minutes!

Duke went above and beyond for my 89-year-old grandma when the sensor lights on her older vehicle…read morewere malfunctioning. I wanted to leave this review as a thank you for not only replacing the sensors, but for taking the extra step to make sure everything was done with her safety in mind. Since I'm states away, it means so much to know there are still good people who truly care for their customers. Duke was kind, thorough, and charged a fair and affordable rate. We're very grateful for the excellent service and the peace of mind.

Had a bad water pump replaced at Chad's. Picked the car up and drove to Seattle. The next day I…read morenoticed the new water pump was leaking. I take it to a local Seattle mechanic and confirm it's a bad water pump. I call Chad's and he totally takes care of the bill. He said he would deal with getting refunded from part manufacturer. I really appreciated that as we all know that would have been a total pain in the ass to get refunded from manufacturer. I highly recommend Chad's

Catastrophic Repair, Unauthorized Work, and Extortion -- Exposed by NAPA Corporate!…read moreI brought my van to Chad's Quick Auto in Chelan strictly to address an overheating problem, which required diagnosing and installing a new thermostat. Instead, this shop performed completely unauthorized work and hit us with a shocking $1,600 bill for an unrequested oil change and oil filter housing. Because we were out of town and stranded in Chelan, they used our situation to their advantage. We had to pay their extortionate costs just to get our van back so we could drive home and get to work. The van ran significantly worse than when we brought it in to them. We took it to Scotty's Auto Repair in Moses Lake, (highly recommend, their 5 star review is coming soon) where their team discovered that Chad's had put the entirely wrong radiator fluid into our vehicle and a faulty oil filter housing causing it to leak profusely. Genn at Scotty's acted as a fierce advocate for us. When she called Chad's to hold them accountable, they spoke to her in a completely inappropriate manner over the phone. Because Chad's refused to take responsibility, Genn bypassed them entirely and escalated the issue directly to NAPA Corporate under the NAPA Auto Care Peace of Mind Warranty. Because Chad's work was so flagrantly improper and defective, NAPA Corporate approved the claim and covered 100% of the parts and labor required to flush the system and fix Chad's dangerous mistakes. NAPA's own corporate intervention proves Chad's work was faulty. Avoid Chad's Quick Auto Chelan at all costs--they perform unauthorized work, price-gouge stranded travelers, and execute defective repairs.

Deli workers are very rude and ignore you, I left because I got no help and stood there for so…read morelong. Horrible service.

A small local market with a great selection!…read more It's not going to have everything you might be looking for but I've been surprised at the selection and variety they do have for their size The staff has always been friendly and helpful. They have a small meat department with some good quality of cuts. I've found some excellent quality T-bone steaks at a surprising excellent price. I must have caught a good promotion or sale one day and I'm glad I took advantage because they were mouth watering and chew every little bit off the bone good. Their produce selection is small and can show signs of wilted produce from time to time but most often it's of decent quality. The surprise is their wine and liquor selection. It's got a lot to choose from with quality stuff you might not find in other stores. They have local wines to choose from and some really good specialty vodkas. They have a deli with some hot foods to grab and go. Oh and they even have a little coffee shop and sitting area / serving Starbucks coffee.

This is a new business recently established in Chelan, so all of the equipment is brand new and the…read morepricing is very competitive relative to other options. The service is extremely friendly because the business is family owned and locally operated. They also started the business because they want to provide a better customer experience in the area! Very happy with my equipment rentals here and highly recommend!

I stumbled upon Alliance Tool and Equipment in the Summer of 2019 when searching for an excavator…read moreto rent for dirt work on our lot in Mazama. When I called, it was like calling the local general store. Nothing but friendly and cracking jokes and cracking jokes on the phone. They sounded like they were truly enjoying themselves. A week or so later when I stopped in just before closing time, to complete the rental paper work, the whole family was hanging around, helping out. I asked when the excavator could be delivered, the answer was, "Well, we gotta close and load up, so we'll meet you up there in a couple of hours. That's the customer service a "Mom and Pop" store is willing to give you. I'm getting ready to go back at it up in Mazama, as soon as the snow melts and there's only one place I plan to call; Alliance.

Had a great experience at Town Tub Car Wash. Friendly service, attention to detail, open 24 hours 7…read moredays a week and my vehicle came out looking spotless . Shoutout to Travis for taking care of everything and making sure the job was done right. Definitely recommend checking that spot out

I just have to say that management is worth the 5 stars for excellent customer service! It's a…read morelittle more than I'm used to paying. It's a little intimidating using the online app but I'm hoping I got it down now. I messed up some how and had to pay twice. Grrrrr... sent an email and pics to management asking to be reimbursed for the broken stall or something went wrong... IDK. And I got a reply & a refund ASAP! Thank you and I will be back soon.

My old 4Runner hit a deer. Quick in - quick out -fair price - looked like new and they did all the…read moreinterface with my insurance company. I couldn't be happier

Someone had hit my car while it was parked. They cracked the right headlight, left a 2.5' scratch…read moredown the right front fender and didn't even leave a note. I took the car to JMP Collision Center and they handled everything, including dealing with my insurance company. The scratch was down to the metal and the headlight was fogging up from rainwater leaking in, but when the folks at JMP were finished you couldn't even tell anything had ever happened. The paint job matched perfectly and the new headlight was installed and aligned. All the staff at JMP are courteous and they work fast to try to get you back in your vehicle as soon as possible. I would highly recommend the folks at JMP for all your collision repair needs.