My family has used A&M a few times, and are always happy with the work AND customer service that…read morethey provide. Recently, my car was hit, causing some damage to the driver's side wheel and the suspension. Of course when my insurance got involved they really tried to get me to have my vehicle towed to a shop of their choosing in Wenatchee, but I stuck to my guns and insisted that the repairs be done at A&M. During a phone call to the shop on the day my car was hit, the adjuster, myself and the shop (John the owner) were on a three way call discussing the damage. My adjuster was finished getting my info and assumed I had hung up the phone, which was when I got to over hear a conversation in which John really let into the adjuster letting them know that they need to be on top of things and get an adjuster up right away! Chris, the shop manager, kept me updated daily with the progress of my insurance claim (which was taking way too long) and really kept at my insurance company to stay on top of everything. When I picked up the car it looked beautiful (they even vacuumed out my whole car) and I was in and out in less than 10 minutes. I can not speak more highly of these guys! Remember that you have the right to choose which shop handles your repairs after an accident - don't let the insurance sway you, just so they can cut a deal with the shops.

Outstanding body shop. Uses OEM parts & paint. Factory finish. Will be doing business with them…read moreagain. Highly recommended!

They did a great job on my car! When I dropped it off I asked fo them to fix my other window and…read morethey said no problem! My car got done in the same time and they washed and vacuumed it out! Deff recommend them! Super friendly service!

My wife hit a bear in our Yukon. Throughout the repair process Conn was helpful and transparent…read more Work was done very well, quickly, and with my own schedule in mind. Really appreciate Conn and would recommend him to anyone.

Did good work but estimated time was longer than expected He had to order parts from manufacturersread more

I had an appointment scheduled for December 17th and arrived at the agreed time. When I got there,…read moreI was told they wouldn't be able to see my vehicle because other vehicles were prioritized after the weekend. There was no call or notice beforehand -- I only found out after showing up. After that, the shop rescheduled me to Christmas Eve, but when I arrived, the shop was not open. Again, there was no communication letting me know they would be closed. I understand shops get busy, especially around the holidays, but this was extremely poor communication and a complete disregard for a customer's time. This resulted in multiple wasted trips and forced me to take my business elsewhere. I can't speak to the quality of their repair work, but based on scheduling and communication alone, I would not recommend relying on appointments here.

Just moved to the area and needed a few scratches removed from the driver's side of my car…read more Stopped in and was treated like a queen! The scratches were buffed out and when I came back I was told there was NO CHARGE! The car looks brand new! What a great way to be welcomed to the neighborhood! So grateful there are wonderful companies out there like this! Many thanks!

They were so friendly and did a great job !! They even went above and beyond and buffed out an area…read morethat wasn't part of the job and didn't charge me!!! I highly recommend these guys!!!

Car was peeling paint 2 weeks after we brought our car into this shop. Definitely done cheap or or…read moreawful

They are the best! They are quick, do really high-quality work, and keep you updated every step of…read morethe process. The whole team was super communicative and accommodating, which made the process so much less stressful for me. They also handled all of my insurance details, which was so helpful and I appreciated so much! As a 23-year-old non-car related things girl, my dad usually handles all of my car stuff and I just moved here so I was a little scared going into it but I never felt tricked or taken advantage of at all like some shops do. They were so honest and helpful the whole time. Vinny did my estimate at the beginning and explained the breakdown so I actually understood what was being done and the costs. They followed through on everything they said and my car was even finished over a week earlier than the original pickup date. They also coordinated with the outside shops on the other things my car needed done with the wheel and clear bra and handled all of that for me which made it way easier on me. They also have a super easy after hours pick-up process and I was able to pick up anytime! I had such a great experience and will definitely be back if I ever need anything again.

1st Choice Collision repaired my Nissan Versa after an animal collision. They worked with my…read moreinsurance to make the whole process painless for me. They kept me well informed on progress, helped resolve a rental car gap issue, and made adjustments months after completion of the work with no questions asked. My car looks and performs like new. I will never use another company in the future. This one is absolutely the best!

10/10 service They just detailed my car and I will…read moredefinitely be going to them from now on. Not only is their service a 10/10 but their prices are great. Don't second guess just book with them already

From the owner: Family owned and operated one stop shop servicing from simple oil change to full restorations. If…read moreyour vehicle needs it we can provide it.

Customer service. When you say you are going to return a…read morecall you could do what you stated you were going to do. When you gaslight your customers and they call you on it you could apologize.

These guys are awesome! My truck was making funny noises. So I took it to them. They figured it…read moreout, gave me a quote, got it scheduled, and fixed. It was all so quick and now I'm back up and running and my truck sounds great. As a female, I don't feel taken advantage of, and they're always there for a quick question or concern. I even took it to them when my check engine light came in, they plugged the diagnostic meter to it, and found it was because I didn't get the gas cap screwed on quick tight enough. They reset it and sent me on my way. I feel confident that they will help me with anything I need. Wonderful place!

Absolutely the best car body repair ever done for me. He fixed the car perfectly, did it promptly…read moreand charged fairly. Plus he is a perfectly lovely person. I'll never take my car anywhere else

We hit a deer and wrecked our car in Mazama in December. We were 500 miles from home and the…read morelogistics of getting a rental and working with insurance to get our car repaired were considerable. Our car was towed to Kevin's Collision Repair. Over the next few weeks, we were very pleased with how the estimation and repair process worked. Kevin was extremely helpful and professional and when we picked up the car, it looked great. Overall, it was an excellent experience and we really appreciated Kevin's work and communication. Highly recommend.