Corey really helped us out when we blew our trailer tire and dropped everything to get us a repair…read morewithin minutes!

Duke went above and beyond for my 89-year-old grandma when the sensor lights on her older vehicle…read morewere malfunctioning. I wanted to leave this review as a thank you for not only replacing the sensors, but for taking the extra step to make sure everything was done with her safety in mind. Since I'm states away, it means so much to know there are still good people who truly care for their customers. Duke was kind, thorough, and charged a fair and affordable rate. We're very grateful for the excellent service and the peace of mind.

Yesterday we experienced some trouble with our truck as we started to drive through Pateros. We…read morepulled into the Chevron where our truck decided it no longer wanted to start. Time? 5:05 PM We decided to call the shop anyhow hoping they were maybe open later. They weren't but Bill answered anyhow. After talking with us briefly he drove to the station where we were stuck (fortunately, it was just around the corner!) and after trying to start the truck he offered to tow the truck and the trailer we were towing to the shop. Turned out to be a fairly easy fix; radiator hose had "aged out" and sprung a leak which led to the engine overheating and not wanting to start. Bill got the hose replaced very quickly and replaced our lost fluids, all the while monitoring our block temperature to ensure it was coming down. He treated us kindly, honestly and did a solid repair for a

My old 4Runner hit a deer. Quick in - quick out -fair price - looked like new and they did all the…read moreinterface with my insurance company. I couldn't be happier

Someone had hit my car while it was parked. They cracked the right headlight, left a 2.5' scratch…read moredown the right front fender and didn't even leave a note. I took the car to JMP Collision Center and they handled everything, including dealing with my insurance company. The scratch was down to the metal and the headlight was fogging up from rainwater leaking in, but when the folks at JMP were finished you couldn't even tell anything had ever happened. The paint job matched perfectly and the new headlight was installed and aligned. All the staff at JMP are courteous and they work fast to try to get you back in your vehicle as soon as possible. I would highly recommend the folks at JMP for all your collision repair needs.

So helpful! We weren't quite sure what we needed but the guys working helped figure it out. The…read morebest part was they had a store toolbox full of tools they let us borrow! My boyfriend spent over an hour trying to replace a belt and even though it was cold and nasty out a couple of guys came out and checked on him and gave him tips and whatnot more than once. This isn't the first time we've gone there for car issues and they have been super helpful and gone above and beyond every time.

I would give them a million stars if I could! I needed a quick fix on an engine coil in order for…read moreme to get back home to Seattle safely, I had the part I needed with me and Jose was incredibly nice and helpful- I even tried to pay what they would have charged me for the part had they had it in stock and he declined as well as the cash tip I offered- he told me all he cares about is me making it home safely- and I did! Thank you so much! After a frustrating day I was able to make it home safely and was filled with gratitude the whole way home! Thanks again Jose!!

Had a bad water pump replaced at Chad's. Picked the car up and drove to Seattle. The next day I…read morenoticed the new water pump was leaking. I take it to a local Seattle mechanic and confirm it's a bad water pump. I call Chad's and he totally takes care of the bill. He said he would deal with getting refunded from part manufacturer. I really appreciated that as we all know that would have been a total pain in the ass to get refunded from manufacturer. I highly recommend Chad's

Catastrophic Repair, Unauthorized Work, and Extortion -- Exposed by NAPA Corporate!…read moreI brought my van to Chad's Quick Auto in Chelan strictly to address an overheating problem, which required diagnosing and installing a new thermostat. Instead, this shop performed completely unauthorized work and hit us with a shocking $1,600 bill for an unrequested oil change and oil filter housing. Because we were out of town and stranded in Chelan, they used our situation to their advantage. We had to pay their extortionate costs just to get our van back so we could drive home and get to work. The van ran significantly worse than when we brought it in to them. We took it to Scotty's Auto Repair in Moses Lake, (highly recommend, their 5 star review is coming soon) where their team discovered that Chad's had put the entirely wrong radiator fluid into our vehicle and a faulty oil filter housing causing it to leak profusely. Genn at Scotty's acted as a fierce advocate for us. When she called Chad's to hold them accountable, they spoke to her in a completely inappropriate manner over the phone. Because Chad's refused to take responsibility, Genn bypassed them entirely and escalated the issue directly to NAPA Corporate under the NAPA Auto Care Peace of Mind Warranty. Because Chad's work was so flagrantly improper and defective, NAPA Corporate approved the claim and covered 100% of the parts and labor required to flush the system and fix Chad's dangerous mistakes. NAPA's own corporate intervention proves Chad's work was faulty. Avoid Chad's Quick Auto Chelan at all costs--they perform unauthorized work, price-gouge stranded travelers, and execute defective repairs.

I stopped by the office to schedule an appointment, where I had the strangest encounter I've ever…read morehad with any business. Mrs Talley, greeted me with a sneer as I asked about making an appointment. "You need to call. We don't make appointments in person. Besides, I'm busy!". She was literally alone in the office dusting off some cheap looking trophies. I stepped out of the office and called her from the curb, where It was extremely difficult to hear her over the traffic noise, When I suggested that it might be easier to continue the discussion in person, as I was 20 feet away from her, she repeated "That's not how we do business!" following up with "We might not even want to take your vehicle." and refused to offer any alternatives in the area. she did call later on and left a message that they weren't interested. Every moment If this exchange was bizarre. She get's an F in Customer Service and an F in Interpersonal Skills. It's a shame. I hear they do good work, but I'm not interested paying what I expected to be several thousand dollars to a crackpot. I've since spoken about this with several locals and business people. every single person I spoke with had something negative to say about her. ‍

Discovered we had a water leak on the front of our work truck. Called Talley's this morning and 4…read morehours later the water pump has been replaced, and at a very reasonable cost. We are extremely happy customers.

We have our boat serviced as Reed's marine every Spring and Winter. They do a great job and the…read moreprices are lower than what you would find in Seattle. Everything is fair and down well and we have become friends with the employees here and look forward to seeing them around town. We also had them do a boat lift install which was very professional and fast. Highly recommend to both boat owners and vacationers in Chelan needing boat service.

I called to schedule the repair of a rock chip in the windshield. I spoke with Glen, the former…read moreowner and he stated that he had sold the business. He gave me the name and phone number for the new owner. I called and he was also a high school coach and hos golf team had a match so he could not do it today. Glen previously told me that he would do the job if the new owner, Lance Dial could not. I called Glen back and he scheduled me as soon as I could drive up from Chelan. Absolutely great service and accommodation for instant service. I would choose this business again!

I have called Varrelman Auto Glass to replace my windshield once, and will always be a returning…read morecustomer. The level of service that Glenn gives is of high quality, and I recommend him with enthusiasm. He is professional, works diligently, and makes you feel like a valued customer. You would be a fool to call anyone else for your auto glass needs.