I needed an expert to look at some siding concerns and the roofs of my house/structures to plan for…read morethe future. I really wanted someone local (near Oly/Lacey/Tumwater) and found Equity Roofing's great reviews. Jose showed up right on time (this rarely happens so I was immediately impressed), helped assess everything and was very honest. Despite how ugly the siding was, it was just cosmetic and didn't require any repairs (yay). The biggest roofing project could be deferred, but a smaller structure needed a new roof yesterday (it was decades old and I rebuilt everything but the roof 5 yrs ago so was a valuable investment). He gave me quotes on all the structures and came in at the lower range of average roofing costs. He was able to be out within a couple of weeks to do the small roof and they were timely, efficient, very clean and did a beautiful job. Jose also scouted around the structure after the job to make sure it was properly picked up after. Throughout the process he was very responsive in emails and there were never surprises. I have recommended him to neighbors and am saving to do the main roof in a year or two. He is a very honest, reliable business and family man with high integrity. Stay local and you will be so glad you did. I'd give him 10 stars if I could.

These guys are amazing! the communication was prompt. Jose sent photos to update me and have me…read moremake decisions on shingle color. the options for shingles were great! They finished the roof way faster than I expected! The thorough clean up they completed was great. Some contractors leave a bunch of trash. Jose's team didn't leave anything behind. The quality and customer service was worth every penny.

We're very happy with how our bathroom renovation turned out. It was a substantial project, and the…read morefinished space is beautiful and feels like a huge upgrade from what we had before. The New Heights team was friendly and easy to work with, and when unexpected issues arose during the renovation, they worked with us to address them. We especially appreciated the care and craftsmanship that went into the tile work and the overall finished look. We're glad we took on the project and are really enjoying our new bathroom.

Nearly 4 months to complete, billing errors, and unsatisfactory workmanship - that was my…read moreexperience with New Heights Development, LLC. Initially told the job would take 3-4 weeks. In total, it took 4x longer - 16 weeks. Scheduling was consistently vague, and commitments were unreliable. Extra charges were added to the final invoice for tasks like installing a hood vent and four light fixtures. I was not notified of these additional charges before or during the work, and I only became aware of them upon receiving the final bill. Because this work was completed without prior notice or pricing disclosure, I was not given an opportunity to review the costs or compare prices beforehand. I was charged in full for work that was unsatisfactory, or not completed at all. (See pictures). I was verbally told that I would not be charged full price for certain incomplete work. The final invoice reflected otherwise. Things would be left unfinished for weeks on end. (The old toilet left in the bathroom, shed debris left sitting in the backyard grass). Several items took multiple trips. (Shower surround, door sweep, drywall repair). Some items are still unsatisfactory after multiple attempts. Some of my personal belongings were damaged, for which I received no credit or reimbursement. Contractor noted that they provided work at no charge. Several of those items were either included in the contract or work that was required to repair their work. They added the final payment as a charge to the final invoice. I had to have them correct their billing error. Had I not caught their error - I would have been overcharged. I have not received lien releases, which I requested.

We've worked with Noah twice and will always have him in mind for future projects. His team did…read morewonderful work when we first moved into our home, and we had them fix a patch in our ceiling recently as well. He and the team are great!

I was lucky enough to run across Red Cap Construction during a real estate transaction. Though my…read moreinitial conversations I was struck by how enthusiastic Noah was about his business and crew. I had an opportunity to have Red Cap do a trash out on a property. Fast, friendly, and completely professional through the entire process. While not typical construction the attention to detail on this less than glamorous project indicates to me that no matter what you need done the team at Red Cap Construction will get it done right the first time. I can say with great confidence that if you have the need for honest, reputable contractor you should call Red Cap Construction. I know you will be pleased with the service and quality of the people and the work!

This project was a patio extension that included a walkway from the patio out the gate to the front…read moreyard. We got quotes from about a half dozen companies and Dietz offered to do the whole project for less than some companies were quoting just for the patio extension. The company is actually a father-son duo and the father has over 30 years of experience in the concrete business. Zach was in constant communication about the project and even made an adjustment to the walkway design during the prep phase without charging extra for the additional labor. Overall we're very happy with how the project turned out and would reach out to Dietz Concrete for future projects.

Joe is very knowledgeable, professional and obviously experienced. The work was completed on the…read morefirst visit with no upcharging, delays or excuses. I would unhesitatingly contact him for any HVAC issues in the future. Plus his fee reflected the value of the work performed.

One point lost because the technician, who never introduced himself by name but was most pleasant…read moreand courteous, didn't have the key to the HVAC outdoor system. Otherwise the price was extraordinarily good; he made two trips but didn't charge me for the one when he didn't have the key; he worked cleanly and courteously and conscientiously.

Okay, so I will date myself.., BUT, OMG what an awesome guy Kai is. He was very responsive to…read moreconcern, not only described in great detail process but helped walk us through what I felt was a major home repair. His team of subcontractors are very professional, on time, responsive and most of all respectful and skilled. Shout out to John at the showroom... very thorough, kind and easy to work with. We look forward to continued work with First Finishers LLC as we move forward with home improvements. Thanks Kai!!!!i

We had our bathroom floors upgraded to tile. We couldn't be happier with the results, Kai and his…read moreteam are extremely professional and make sure the job is done perfectly. It was simple to get a quote, they are very easy to work with. The guys working the job were very nice and I felt comfortable leaving them in my home while we were away. We will definitely use them again on our next home project

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

I worked with Lori at Tops as our 1951 counter tops desperately needed some replacing. She was…read morevery friendly and knowledgeable and did a great job with a "ballpark estimate" so I could see if it was anything I could reasonably afford this year. She was also very helpful in letting me know the area suppliers that they use in case we couldn't find a sample we liked in the showroom. She was super responsive to emails and after my initial measurements I had a quote back same day. Templating/final measurements and install were both scheduled at the same time and the person helping me on that was very friendly. Everything was done in about a month from my initial deposit! The counters look great, the installers were very nice and professional, Travis in the office was a huge help during demo and I'm very pleased with the final outcome. Also, it was the best price around! They had all the major box stores and even Ikea beat. Thanks Tops!

5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.