I've been coming to Mann Eye for the last 4-5 years. Love the staff & Dr. Han is incredible. She is always nice & profesional, gets you in and out in a timely manner and answers all of your questions. She's very good at explaining and simplifying the whole process. read more

First time took my dad here for eyes exams. Place is big, lots of glasses frames to select, waiting room is comfortable. Staff are very friendly, my dad Dr Shirley is very sweet and caring. The reason why I only give them 4 stars because I was surprised that their restroom needs attention (really dirty). Beside that everything else is great here. read more

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Melanie at front desk was great and extremely helpful regarding all important questions I needed answered. Doctor Han was very knowledgeable and my eye progressed over a few days time. I highly recommend Mann Eye Dr. Han and entire staff. read more

All of the three people I met including Dr. Han were amazing! My first eye doctor appointment on my own and they made it easy and enjoyable. Will be going back read more

The worst place to go. They mixed up my fiancé's glasses with another customer taking an extra TWO WEEKS then promised a small amount refund that to date (1 1/2 weeks later) hasn't happened and stalling still. DO NOT RECOMMEND! I'd like to warn everyone, don't go here! read more

Don't let them bully you into getting unnecessary machine scans if you don't want to get your eyes dialated. Worked once but never again...shouldn't even pressure you. They have equipment but it is a little off. My left eye got better ontheir machine but it was too good to be true. Bad prescription for my contacts and glasses. Be weary and careful because they charge more for benefits options on glasses. I was quoted for $400 on options and took my same prescription and options over to Visionworks and paid $75. read more

My go to place for getting my eyes checked out for minor irritations. The optometrists are knowledgeable and do a good job of assessing for problems due to irritation, environment, etc. Some of the office help could be better, because they give the impression that they would rather be doing something else. But the optometrists are worth dealing with the office staff. read more

I have been taking my family here for 2 yrs.! (Everything USE TO BE Great; When it was "20/20") I Always received Good, Fast, & Helpful service! By Competent Employees, with Excellent Customer Service Skills. HOWEVER!!`(when it changed to "MannEye2")... *A gradual, Disasterous, downward spiral Begain!! The New Manager, has a self-righteousness, arrogant, attitude, with the most Outrageous & Unprofessional Behavior I have ever Experienced!! I was Appalled by his, "Passive-Agressive" & CONDESCENDING Mannerism!!`(#Unbelievable!) PLUS!!, NOW.... They give ZERO warranty on their Frames!! Absolutely!! "If you have kids?", & Get glasses There!!` Good Luck!!! ALSO!!! "I am a Cash Paying Customer-NO Insurance!!". If you are in a similar situation, I Can Recommend A GREAT PLACE!! That'll Work With You!! Have EXCELLENT PRICES!! (Exams, Frames,WARRANTIES!!, Etc.!!), read more

This place was recommended to me so I go online and schedule an appointment... A short time later I was contacted to confirm my appointment at 2:30 pm, gather my information, insurance and so on... At this time I am impressed with their customer service until an hour later I receive a call to reschedule my appointment..they have a unscheduled meeting from 11 to 2:30 and will be unavailable for my appointment... Really...Okay, I am confused my appointment is at 2:30 and now you can't see me until Saturday...What a waste of time! read more

Had appointment for my son canceled TWICE. Finally, just took him back to the Mann Eye center in Katy. So much for trying for convenience...not sure what their problem was but after taking off work only to have last minute cancellation, I wasn't giving them a third try. Back to old faithful and professional. read more

DO NOT COME HERE. I only came here for convenience as it was closer to home. But save your time and go somewhere else more reliable. After I got checked up and selected my frames I was told there was a 2 week wait time for the glasses to be assembled and be ready for pickup, and this will probably be the case for everyone else. I thought this was odd as I know places that have your glasses ready on the same day or a few days at most, but I didn't think too much of it. Unfortunately this 2 week wait time turned into 6 weeks... and they don't even have the courtesy to give you a call to let you know what's going on. I had to call myself multiple times and the first couple calls they gave me some vague answer as they weren't exactly sure themselves. Im usually patient but this was almost unacceptable. But I didn't complain and waited patiently. I finally receive my glasses a month overdue and a week and a half later they break... it is understandable if I had owned these glasses for a year or more and the frames decided to wear down but only a week later?? I came to understand that the structure of the frame itself was delicate and a-lot could go wrong with any slight pressure. I ended up going to another place and the glasses they provided ended up much more sturdier. SAVE YOUR TIME AND GO SOMEWHERE ELSE. read more

I took my mom here, got a groupon. My one of my main complaint was the Groupon, nothing on it stated that the 2nd paid is the discounted. No where on the fine print, and they choosing not to respect what was on groupon sucked. Really hoping to get my mom transitional glasses, especially at half off. Oh well. I liked the doctor, the service in general, they treated my mom pretty well and even helped her choose glasses. There was only one person there that made the experience crummy. She acted very snotty, annoyed like us asking for help to pick the right glasses for my mom was way to much work for her. Look all I wanted was a recommendation not your hand on that throne. Shoot. She acted snotty because I had to be a bit frugal and decline the transitional glasses add on. I really liked how they treated my mom, I like the great care and dedication everyone gave her but that lady. She really just made me feel dirt poor. Like I under appreciate my mom. I'll be taking my mom back for the following years to come, maybe another location and will avoid her. read more

This place is completely unprofessional. I had to come twice for a contact prescription and both times I waited about 45minutes to actually be seen by the doctor. She stood out the hall chatting with the other technicians while I waited in the chair. The exam itself took less than 10 minutes but I was there for an hour both times. read more

EXCELLENT SERVICE! My family went in their yearly eyes examined and I even invited granny. Turns out she was losing sight in one eye and needed to have two surgeries done to correct the problem. If they would not have found the problem, she would've lost sight in both her eyes. We are very thankful for their excellent service and professionalism! read more

Great customer service! Everyone there is very nice and answers all questions you may have. Dr Tran was awesome! Great personality and really cares for her patients. Would recommend to anyone looking for a good eye doctor read more

This was my second visit to Mann Eye 2 at Copperfield. The first time I had a Groupon, this time I went because of the excellent service I received the first time. Dr. Tran's assistant was amazingly patient with me. Dr Tran really explained the condition of my eyes and what I needed even showing me how my vision would it I did Lasik. But the girl who helps you with your glasses selections, I wish I knew her name, is just outstanding. Their prices are extremely competitive and I have two pair of glasses for around $350 including bifocal sunglasses and glare resistant reading glasses. read more

As i have gotten older i now need glasses. I was nervous and overwhelm with all of the choices and scared of the exam. And it went great. The tech was sweet and understanding. The doctor was very helpful and guided me thur the process. But best of all was "Eric". I tried on 100 pair of glasses. He was caring, honest, patient and helpful as i tried to pick the perfect pair. I had a groupon to use which is why i went here. Glad i did. He then explained my different options but did not push the more expense deal. This was such a good experience i would recommended it to everyone. They have me as a customer for life! read more

I finally found an optometrist in the cypress/Champions area that I love!! I absolutely recommend this place. They are through, kind and go out of their way to help you, they make sure you get the right prescription and the right glasses. Highly recommend this place! read more

Had I not had the Groupon offer (which is available on their website), I would not have known about this place, or even the fact the people who work there are very professional and helpful. The doctor who took care of me was very detailed about my prescription, my changes in vision and my eye strength. The associate, Tim (I think that was his name), was extremely helpful in recommending the lens type and frame. All in all, I think the Groupon offer helped me a bunch and I look forward to getting my new eyeglasses in soon. I know I'll be back to this place again soon whenever the situation is needed. read more

We all have new glasses!. Their prices were great and they help me and three children pick out what they needed. Something I didn't think would be an easy process. I would recommend! read more

Loved everything and everyone there from start to finish. Dr. Tran was great! Absolutely loved Vladimir, he helped me pick out my glasses which I love. I know it was not easy since I am very indecisive but he had patience and helped me. Great experience I would definitely recommend this place and I will be back! read more

I've been coming to this location since it was "Pearle Vision" . Though the staff and name has changed what hasn't changed about this location is the consistent care I've received .Though I believe Dr. Tran goes above and beyond. I went in to see Dr.Tran a couple weeks ago and before I even walked into the examination room ,she commented that my glasses needed to be tightened up . She had an associate take care of my slightly loose glasses as we were doing the examination. I didn't even notice that they were loose, but upon getting them back they felt so much better on. She saved me time and worried about my own comfort before anything else . Most places would have waited until my examination was over before even getting to this small issue . Thanks Dr. Tran , for realizing that even an extra 15 minutes out of someone's day is worth saving . read more

I was very pleased with my entire visit to Mann Eye, especially with Dr Tran. She made my appointment run smoothly and I got everything I needed done without any hassle or wait. I will definitely be coming back and scheduling every time with Dr Tran. read more

Bought a Groupon for here, staff was very courteous and professional.I had an excellent experience there and I will be back. Two thumbs up

DO NOT go to this place. They put one of my bifocal lenses in upside down and had to send it back to the lab. 2 weeks later, I called to see if it was in. They told me that it had come in the day before but the new lense was scratched and it had to be sent back. I guess they weren't going to call me and let me know that. I asked them to call the lab and put a rush on it because I had been waiting now for a month for my $400 pair of glasses that I had yet to receive. When I called back to see if they were in, I was told that it was going to be 2 weeks. WHAT HAPPENED TO PUTTING A RUSH ON IT!!?? If they come in next week, a total of 6 weeks will have gone by before I will finally (hopefully) get my glasses. The people in the front office act like it's no big deal and aren't apologetic at all. Customer service is nonexistent here. read more

First visit was one star, a commercial and not caring feeling of the staff. Subsequent visits made me to rate 3 stars. The staff (not doctor) should be more caring, responsive and health care oriented( My feeling). Average facility, good, but not excellent. read more

Mann eye has to be the worst business i have ever delt with. I was told i would have my glasses in 7 to 10 days. It has been 25 days and i still do not have my glasses. I have called 5 times and have gotten 5 different excuses . No one calls back with any update. I'm going in to get a refund and go somewhere else read more

These people have maintained my family's eye health for over ten years. These people are very professional, knowledgeable and easy to consult with any eye issue. I would recommend them without reservation! read more

When I walked in, it was as if I had imposed upon the two people who worked there. I said I had been a client of Mann Eye in Spring (which didn't seem to matter), and that I was interested in purchasing glasses similar to the sunglasses I was wearing. "We don't have Maui Jim", was the response. "Our Katy location does." "No," I said, "Not these exact frames, just a similar style." The person that worked there looked for about ten seconds, and said, "You should probably go there." I said, "Sorry, I just moved into the area from Spring, can you tell me where it is?" I got a rushed response, no phone number, no address or a business card to help. Soooo, I did the research, made the appointment at the Katy location, had a WONDERFUL experience there, and will go there in the future. As for the Highway 6 location, no thanks; their conversations are more important to them than me. I realize Mann Eye gets my dough either way, but if one prefers great customer service, and a feeling of welcoming, drive to Katy. read more