Lost 3 ties and thankfully I was standing there when the next person came in because it was…read moregathered with his things and he about walked out with it. If I had left, they would be missing. No apology from staff. They were nice but seemed to just keep referring back to me and whether I had even given them it in the first place. This is the second time I've been here and both times were not great. Btw, this is the same place as Sage Cleaners and they do not have good reviews. They are one and the same business. Not sure why they are listed separately on here.

My dryer was broken & I didn't have time to fix it during a busy weekend, so i dropped off 2…read morecomforters & a large load of laundry for their wash & fold service. The staff was very nice but we had a mix up at pick up & they gave me the wrong comforters at first. When we found the correct ones i realized after i got home that one came out very starchy & stiff. Will be back for the wash & fold if another emergency happens but i will probably look for another cleaners for my comforters. *edit: The owner Betty is very sweet & called me after this review was posted. The 4 star still stands and i still agree their customer service was good. As stated before, the staff was very nice to me but Betty calling me was the cherry on top! I can tell customer service is very important to them.

Everything was exceptional ! You just got a new customer! I did have a learning curve because the…read moreinteraction is automated, that said it wasn't hard to catch up and I was very pleased with the service. Definitely introvert friendly!

Took $200 sport coat and $250 cashmere to clean in mid October. Both were shrunk several sizes…read moresmaller. Were told we could be refunded 10 x drying cost, which is a little over $400. Here we are mid-December, still being jerked around by this business; no check, but excuses every week.

The ladies were & , I'm thankful for their patience and kindness…read more I hadn't been to a laundry mat in a long time & there were a few upgrades for payment methods. to go digging up change. Like everything else, you're going to use your phone, ( , ' /) not only to pay but it lets you know which Washers or Dryers used & when finished. - There are different types of Washers, depending on your load amount. The options start at the average load amount, all the way up to a washer that handles !Bring Your Rugs This was an eye opening experience, ' / . Thanks to a Samsung Washer- washer that had broken for the hundredth time! Finally Breaking for the last time at beginning of COVID-19 & then taking about 3 months to get a new Washer. - don't ever wash your rugs at home again, put all the Wear & Tear on one their available. - If you're not into sitting around, drop your laundry off and use their service. Con for some people, might be The furnishings, It's definitely time for a makeover. I understand People are coming and going ALL day every day & it's to control the general public. People bring dirty clothes to clean & some are careless using this Laundry Facility, (I witnessed 1st hand. ) The Crew is wonderful, thank you

Razzel the worker with the gold tooth was very rude to me complaining that I moved allll the carts…read more... she's tierd and I made her job harder ... meanwhile I just dropped $60 I. There and I'm carrying 4 baskets and ect comforters doing laundry for my children and I'm about 95 pounds so yeah whatever cart was next to me I was using and nobody was even in there except for this nice man who helped me carry out my baskets because I was too uncomfortable to use any of the carts I told her I would just go back to my other laundry mat since I'm such a problem and then she proceeded to tell me that she's gonna call the police on me. so I wouldn't go here they might call the cops on you for using their cart

Best dry cleaners EVER!!!!!!!!!!!…read more Saved my favorite Jets Jersey. Truck grease from the bed if my buddies Tundra was all over the front. Thought it was ruined and they saved it!!! Not a trace of anything. Thick black grease has been on my white New York Jets Jersey for two years from the Cardinals game in AZ. So Amazing!! I no longer live in WesleyChapel but will now drive up to drop off my dry cleaning 10 STARS

STEAR CLEAR FROM THIS PLACE!!! I took my $800 pottery barn…read morecurtains (white and baby blue) here to combine two '50in panels into one '100in panel and iron two '50in panels for $360. The curtains came back and the seams were not straight and did not fall properly. I two other '50 panels they were just to iron, came back with chocolate or poop on one of them and they looked burnt and off white (no longer the white color they were). After discovering this, I went back the next day. The owner was nonchalant but said she'd fix it. They'd correct the crooked seam and dry clean them all and spot clean the one with the stains. I went back several days later to pick it up and they attempted to fix the seams, dry cleaned all the curtains and all of them had shrunk (severely!!!). They were all now discolored. They reimbursed the alteration and dry cleaning cost but I had to throw the curtains away as they had shrunk about 7 inches and now cream colored instead of white.

Needed same-day dry cleaning for an unplanned trip out of town. Arrived at Sunset at 7:45am and…read morewas able to pick up at 4:00pm. Excellent, friendly service.

Both times I went to Sunset, I was greeted promptly and taken care of quickly by the staff. I went…read moreon a holiday week and they were able to dry clean my clothes (blazers, pants, a formal dress) around the next day, no extra cost. I also love that they use cleaner products! They have a regular customer in me.

In actuality it is Seville cleaners sage provides the pick up and drop off service. Wow!!! Needed…read moretwo suits and a Shirts photo shoot ready for the shoot for Thursday evening... dropped off the 5 articles went on about my day getting other things prepared and walla!!! My phone rings and it's sage informing me that my articles are ready for pick up. They are my Dry Cleaners going forward!!! Great service and awesome staff... highly recommended

Lost half of the load of laundry but delivered two items that did not belong to us. and deny any…read moreresponsibility.

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.

Over the past 2 years, I have become disabled following a planned surgery gone wrong. I am no…read morelonger independent and it's been a very difficult adjustment. I live alone and my laundry had become very backed up. Unfortunately, I fell and required an ambulance/hospitalization. Prior to coming home, my sister dropped off my laundry at Pacoa's - finding it conveniently located in Publix Shopping Center, and it was 72 lbs (several items were wet)! When I was discharged from the hospital we were able to pick it up on the way home! I have never been so pleasantly surprised at the pride these folks take in their work! The clothes weren't simply hung at shoulders or folded and put over hanger; these were meticulously placed so the clothing would remain wrinkle-free and unstretched! The hangers were covered by the light blue drycleaning protective bags. I don't ever take that care with my clothes! The folding was so precise and uniform, I didn't want to take it out. No kidding, when you are disabled and have many, many needs - you notice details like this. And -- it is AFFORDABLE!! I'm so impressed with the efforts and product these folks provide that I want to tell them to charge more as they are definitely worth it! I'm trying pickup/delivery today and honestly, I expect them to be eagerly smiling when they knock on the door! Pacoa is a Treasure in Tampa Bay!

I moved to Tampa recently and my apartment doesn't have laundry. I found Pacoa online and they have…read morebeen a life saver! So easy to work with- I don't know if I can ever go back to doing my own laundry! Clothes are always fresh and folded perfectly delivered within 2 days. I also really appreciate that they don't wash your clothes with anyone else and that you can request them not to dry certain items like my workout clothes. The staff is very kind and takes great care with your items. Truly a great service and value!