Al was great overall. Communication, on time & great work. Will def. be having him come back…read more Thanks Al!

A long overdue review. We have been using Al since we moved into our new home in 2019. He helped us…read moretake care of heater and pump issues immediately and ensured our pool was impeccable weekly. Later, when we renovated our pool as part of a greater landscaping project and converted it to salt water, Al gave me recommendations to ensure we had the best system. He is always honest and does not hesitate to answer my many questions. If we have any issues (e.g., a recent salt cell replacement), he will promptly notify me and tell me my options. He is experienced and knowledgeable, and I recommend him without reservation.

Marcus is the real deal! After a couple of companies told us we needed a new pool heater, Marcus…read morecame out, diagnosed the actual problem, found the replacement part, and had everything fixed the very same day. He saved us from an unnecessary and expensive replacement. Honest, knowledgeable, and just a genuinely nice guy. We couldn't be happier and will definitely be calling The Pool Nerd again. Highly recommend!

Marcus is terrific! He is extremely knowledgeable and hardworking. He installed a new salt cell…read more(needed revised plumbing) and fixed a difficult wiring problem to an interior control panel that others couldn't solve. He took time sure everything was functioning correctly.

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

They charge a $150 "diagnostic fee" up front. Other companies I checked with offer free estimates…read more A couple gave me a quote online (after watching a video) of what should be a rather straightforward repair.

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

What can I say about this company and Roberto. Other than…read morehis company and Roberto have been nothing but honest and sincere and genuine. Roberto gave us exactly what we asked for and needed with the budget that we had. He made our 24 yr old pool look amazing and beautiful. He worked with our schedule kept us informed about every little detail and work that was done. The payment details was exactly how I would have handled it and kept me aware of what was needed and when . The value of the work was money well spent . I would recommend Roberto and his crew over and over again.

I messaged Roberto via Yelp for a pool estimate in Blythe for a home purchase where a realtor was…read moreto meet him on-site. After agreeing to inspect the pool, spa, and equipment on Friday, 04/24, he wouldn't respond on the phone to a time and date. So, again on Saturday, 04/25/2026, I reached him on Yelp and he agreed to schedule someone to go to the house on Monday, 04/27/26 for a FREE estimate. ROBERTO NEVER LOOKED UP THE ADDRESS TO REALIZE HE WAS 4 HOURS AWAY, NEVER EVEN WENT, AND THEN LIED TO ME ON MONDAY AFTERNOON THAT: "You know, my guy has like 3 jobs, so when he come back, I let you know." This business owner is a liar, lazy, unprofessional, and highly unreliable. He left my realtor there for hours without an update or apology for his carelessness. I would not recommend Roberto's business even if he was family!

After trial and error, Sam with patience was able to deduce my spa leak. Appreciate the time and…read moreeffort, Sam!

I was able to request service via Yelp for pool filter issues, and this company was very fast to…read morereply. I peppered them with a ton of troubleshooting questions, and they provided detailed answers. They never seemed annoyed, and came across as very knowledgeable and trustworthy! $150 to come out as of June 2025 and that amount goes toward any additional services thereafter. Highly recommend!

we upgraded our Spa with new quartz plaster and heater gas line . work done professionally and on…read moretime at a reasonable price. I recommend this company.

We needed to get our pool replastered so we reached out to a few pool companies and Pool Effects…read morewere the most thorough in explaining the process and their recommendations on what needed to be done. They gave us lots of options to replace our coping and upgrade to pebble tec/tile but we were on a tight budget and they understood this. There wasn't any pressure to from them to consider the more luxury options. We ended up wanting to go with whatever needed to get done and added on their startup service. I went to the showroom to pick out tile for the waterline and they had so many options to choose from. We decided to go with the pebble tec (because of the longevity aspect) the day before they were going to plaster and they were so accommodating. Once the work started, they finished the project very quickly. Working with Fred and Eddie throughout the whole process was such a pleasant experience. I would recommend them to anyone who needs pool related work done. I cannot wait to enjoy our new pool thanks to Pool Effects!

Thank you Jordan ;) He did great with his helper ,…read more 1- cleaned the pool 2- solution to fix the pool vacuum 3-decent price

Looking for the perfect pool guy? Well, here he is. I feel so fortunate to have found Jordan. I've…read morebeen around a long time and have never run across a person so dedicated to his profession. I was so impressed with the work he did on my pool equipment I hired him to do weekly pool maintenance. He won't quit until the job is done perfectly, and willing to do the extra stuff without hesitation. Prices are reasonable.