The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

Jake was great! He resolved an issue very quickly and made it look so easy. He was mindful of our…read morehouse and followed up with additional information that is very helpful. A couple of others I called had acted like it was a huge deal to even look at it just because it wasn't a typical pool situation. I would absolutely recommend him and I would use him again.

So far so good Orlando has been amazing, communication and prompt response is valuable when running…read morea Airbnb business.

The service started well: the team arrived on time, appeared professional, and initially performed…read morea thorough job. However, over time, I began noticing damage to the newly painted rocks surrounding my pool. First, Orlando used a wire brush to scrub the pool surfaces. This is not appropriate for a rock pool and, in my opinion, caused damage to both the rocks and the waterline tile. Second, there were issues with equipment selection and usage. Orlando recommended a vacuum that was not suitable for the curved radius of my pool steps. I repeatedly expressed my concerns, but they were not acknowledged until I contacted a Hayward representative, who confirmed that the equipment was not appropriate for my pool's design. Finally, after only two weeks of service, Orlando informed me that a friend of his would be taking over the pool maintenance, he was very ice, but new and inexperienced. Overall, I found the level of pool maintenance expertise and service quality to be disappointing. Based on my experience, the knowledge, attention to detail, and care provided fell well below my expectations.

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We have requested a quote to many different pool construction companies to replaster our pool with…read morepebble tech, renovate our waterfall and tiles, and Platinum was very professional, organized and their price was fair and average vs all other vendors. Both Dennis and his dad Denny were great. Dennis provided clear pricing and quote. Took the time to explain everything and made sure we were comfortable with the work. Once the work started, Denny stepped in and managed the entire project end to end. Everything was done ahead of time and the work completed in 6-7 business days. The result was incredible and both my wife and I are very satisfied with the investment and result.

Had one of the owners come to our property while Our pool…read morewas being replastered. He checked everything out and we had a great conversation. He assured me that they can service my pool and do the startup. I stayed in touch with all of them through the plastering phase to keep them updated on when to come out. They assured me multiple times all was well and they would be ready to go. All the other pool companies I turned away after we agreed on price. On the day of startup, they came out and he spent a ton of time on the phone in the front of my house. No update from him, he left and I get a random text that my house is out of their service area. I told them that makes no sense as we have been in touch for a few weeks and I was assured all was good. They opted to not take my pool on and told me to contact someone else. They said they wouldn't charge me for the visit like they did me a solid..i just don't get it. All I asked was for transparency and not leave me in a position to call back the other pool companies and ask for a quote. I said, since you made a mistake and it's out of your service area, can you just finish the start up you promised me and I'll find another company to do the maintenance. They said no. After a pool is replastered, it's a crucial time to ensure everything is moving in the start up phase and they almost screwed me over. It's an expensive project to replaster and none of that was taken into account on their behalf. I'm very disappointed in how this company handled my service.

Rex and his team did a great job on a difficult project to remove old stone and replace deco-seal…read morearound the perimeter of the pool. Would definitely recommend!

Great service, great at what they do and straight-up pricing, no hidden costs. I found this company…read morethrough Yelp and I am glad I selected this company over other companies; they were able to turn my yucky green pool into a crystal clear and clean pool. Reasonable monthly service pricing compared to other companies.

Excellent Pool Service!!!! I'm really impressed with the…read morequality of service! Very professional, always ensures everything is running smoothly, and keeps the pool in top shape. If you're looking for someone who truly takes care of your pool, I highly recommend his services!

My heater wasn't working and my pool guy/repair guy told me that I needed to buy a new heater …read more I contacted this company and Bryan came to to the house the following day and gave me a diagnose and quote right away. Bryan replaced a couple of parts and my heater is working again.I'm so glad I called this company because I was about to buy a new heater and Bryan saved me about $4K . This guys know what they are doing and they are professional, friendly , knowledgeable, on time ,prices are reasonable. I'm going to hire them to replace/change my pool light also. I will definitely call them again for any future jobs.

I wanted a pool heater installed in less than a week. Anthony rose to this occasion over a holiday…read moreweekend, providing a quote and a schedule in less than 24 hours. I reached out on a Friday and the system was fully upgraded by Thursday the following week, with a price that was lower than just the equipment would have cost if I bought it myself. I work in the trades, which I didn't tell them, and the quality of the gas pipe, electrical, and plumbing work is A+. I could not have done a better job myself. I'm very impressed.

We just had our pool updated by Alex and his fabulous crew and we can't stop smiling, we couldn't…read morebe happier. The time frame Alex promised was perfect and the job finished on time. His crew is very professional, and everyday when they stopped work they left my backyard clean and safe for my grandkids to play in it. We found Alex 5 years ago for a smaller job and he was great, we are very happy we used him and his crew for our pool remodel. Mark & Melissa

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

Super quick to respond and showed up at our house promptly. He was kind, professional, and very…read moreinformative. We felt so comfortable with him that we hired him for our regular pool cleaning service on the spot! Highly recommend!

Max always arrives on time. Does great spa cleanup and water testing. Glad we hired Max Pool…read moreService