OWNER BEWARE -- UNAUTHORIZED ACH DISPUTE, MONTHS OF LOST REVENUE, AND EXCESSIVE FEES…read more
My experience with Nomadness Rentals was an absolute nightmare. They left my newly prepared Mammoth Lakes property effectively unadvertised and without a single paid booking for more than three months, despite my repeatedly asking why the listing was not live and what they were doing to generate reservations. While my property sat vacant and I lost substantial rental income, Nomadness continued charging me for setup, inspections, lock installation and programming, maintenance coordination, subscriptions, cleaning-related requirements, and other fees.
The worst part was a $1,817.17 ACH debit from my bank account that I formally disputed as unauthorized. My position has consistently been that the account was provided to receive owner payouts--not for Nomadness to withdraw whatever charges it chose. Owners should be extremely cautious about giving this company access to a checking account and should require written approval for every single expense.
In my experience, their business model appeared far more focused on generating recurring and mandatory fees from property owners than on successfully marketing and renting the property. Owners are pushed to purchase equipment, install specific items, use designated services or contractors, pay upfront setup costs, and continue paying recurring fees--even when the company's actual performance is extremely poor.
I personally found these practices deceptive, predatory, and completely unacceptable. After months of delays, zero paid occupancy, disputed charges, and lost revenue, I had no confidence that Nomadness was acting in my best interest as the property owner.
I strongly caution all property owners--particularly first-time vacation-rental owners, elderly owners, or anyone who may not closely examine every invoice and bank transaction--to review every contract provision, preserve every email, refuse open-ended ACH authorization, and demand written approval before any charge is incurred.
Based on my documented experience, I would never trust Nomadness Rentals with another property, another bank account, or another dollar. Avoid this company.
