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    Mama's Soul Kitchen

    3.3 (4 reviews)
    Open 8:00 am - 9:00 pm

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    8 years ago

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    8 years ago

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    Boat House Pub & Eatery

    Boat House Pub & Eatery

    3.0
    (375 reviews)
    2.0 mi
    $$

    I haven't been to Boat House in a while. Everything was great on our visit. We were running errands…read moreand stopped in for a cocktail. We sat at the bar on the back porch. It was a busy sunny, Monday afternoon. We found out they offer a great $5 Martini Monday deal. We ordered and I expected a harsh, cheap tasting cocktail that would instantly give me a headache. I was wrong! Heather the bartender was fantastic! She was so sweet and funny. There were 3 of us and she saw we were looking at 2 Kenosha magazines so she brought another so we could all have one. Sharp move. The bottom line is Heather created tasty martinis, was super fun and Martini Monday is a great value!

    Ugh, where do I begin?…read more One lovely Sunday, my wife and I decided to go for a drive. We once were driving though Pleasant Prairie, Wisconsin, and found an area of homes along the lake and wanted to go see them again. So we found ourselves going to Kenosha and then we would make our way down. My wife suggested going to Anna's on the Lake, but they were closing at 2pm. Seeing as we wouldn't get there until about 1:45pm, we skipped it and began to figure out, again, where we might partake in a late lunch. She said that a bunch of people had recommended Boat House on Facebook and so we, too, decided to try them out. We arrived and they had a parking lot behind them between the restaurant and the lock feeding into the river. The outdoor deck looked like a great place to go when it was warmer outside, but that day wasn't warm enough for outdoor seating. So we ventured inside. The hostess asked about table selections and we wanted a standard table, not a counter height table, so she brought us into the main dining area and sat us in a booth. There was an open booth that looked at the water but we were told that no one sits there. Weird, but okay. The booth we were in was fine, except the people behind us were loud and obnoxious, constantly bumping the seat which made it feel like I was on a roller coaster, so we asked to move to a different table and they moved us one booth back. Thus the waiting game for a a server started all over again. While we waited, another couple was seated in our old booth and were immediately attended to. We flagged down a busser and asked to see a server as we had now been collectively waiting for nearly 20 minutes. I guess this red flag told us to vacate, but we were morons and stayed anyway. Our server arrived and apologized as she wasn't told that she had the new table. The hostess moved us, but then didn't say anything? What the heck?! We give her our drink orders and are about to give her our food order and she disappears to grab the drinks. Um, we've been waiting for 35 minutes at this point, I think we know what we're going to order. She returns 10 minutes later with our drinks (me a soda and her a water with lemon). I ask which food order is better: the chicken bacon ranch wrap or the Ranger burger. She says the burger. Okay. I order the burger and she asks if I want it pink or not pink. What? I order it pink. It's an 8oz steakburger with bacon, bbq sauce, fried onion straws, and cheddar cheese. Red flag number two: if someone asks if you want your meat pink or not, that means it's a frozen patty and the cook knows to cook it for x amount of minutes to get it pink inside versus well done. My wife ordered the nachos with chicken tinga and asked if the chicken was shredded, which she said it was. It. was. not. It was chunks of chicken. This is a big deal to my wife as she finds thicker pieces of chicken to be "too chickeny" and then she doesn't eat it. And this was the case here. My burger had so much going on that you couldn't really taste the burger. The bacon was cooked, but not to a crisp, they were limp bacon and somehow with not much flavor. The bbq sauce overwhelmed everything. That means the cheese, too, and that is often hard to do with cheddar. Meanwhile, across the table, I got to watch my wife grimace (yep, grimace) while she ate the nachos. They were very wet and the nachos a bit soggy - not how one wants their nachos. I think the worst part of it all is that there is an entryway to the restaurant mere steps from our booth. And everyone who entered took their sweet time walking through (and closing) the doors, so we got a cold breeze blown on us every time someone walked in or out this way. HOWEVER...they had to walk to the hostess stand in the back. Which begs the question, why was this entryway open and not have a sign stating that the bar entrance is open and to walk to that entryway instead? Our server finally made an appearance as we were finishing out meals and I asked for the check and immediately gave her my credit card as I was never going to see here again (or at least for a while). The bathrooms are next to the merch store (not sure I understand the need for a merch store, but there you have it. I will say this, if you are on Facebook, and are talking up this place, you need to stop. This was not good. From the beginning when the hostess forgot to mention to the server that she had another booth, to the poor recommendation for the burger being "good", to the soggy nachos, to the entryway without a hostess; everything was not good. I don't recommend this place to anyone. There are so many other good places in Kenosha that this place is worth skipping.

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