Asked for specifics in my menu. When I called I was greeeted by an angry wine with a raised voice. I tried calling repeatedly, only to find that my calls were ignored. I had to take an Uber, due to my disability to confront the so-called owner. She instructed her employee not to talk to me regarding the incident. She justified her "food", which was inedible! After actually seeing the establishment, it was not of the cleanest of states after just opened an hour ago. I am appalled and bothered by her behavior! Never going there again, and neither should you. If I could give a zero/no stars, I would. read more

A few notes on this location: They also advertise under two other names: "Vegan R' Us" and "Plant Based R Us" (considered sisters to Mama Bear). All 3 are the same address but the outside and inside of the restaurant have no sign or indication that they are anything other than Mama Bear's We ordered a vegan calzone, vegan pizza, and vegan cheesy breadsticks. Based on other reviews, the presentation was much better than expected! The calzone wasn't your typical calzone, but was packed with cheese. All of the food that we tried was good. I found the pizza and calzone to be lacking a bit of flavor but it hit the spot. Regardless of taste, I'm always greatful to find a local vegan place and I'm sure we will return in the future. The inside is somewhat uninviting. We had intended on eating there but decided to take it to go. There are about 4 tables to sit and eat; the inside has the feel of a typical pizza shop. I imagine take out and delivery are more common at this restaurant. Our order did take longer than expected. Thankfully we ordered ahead. It was supposed to be a 15-20 minute wait but ended up being 30. The staff behind the counter, who was also cooking, was nice (NOT rude, as other reviews have mentioned). read more

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I liked it. Late night food was good If you are up late at night. Good spot for a late night meal. read more

Did not like my service, waited 2 hours for my food when i'm down the street, did not get my refund and had a difficult time with the driver and worker. read more

Mama Bear's Kitchen - Pizza Near Me - Quincy, Massachusetts

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Called ahead. still had to wait. got home the pizza was burnt so bad the cheese was brittle. Milk shakes sucked too. 41 bucks for 2 small pizzas and 2 milkshakes !!!!!!! probable wouldn't have minded if the food was edible! read more

Explain the menu actually. Sales rep did not explain the definition of the food order and had a very ill manner when was spoken to.

This is the second time we have ordered from Mama Bear's. The first time, our delivery order showed up an hour late. This time, we had a large order placed online that was "forgotten about because the printer ran out of paper." The young woman behind the counter was arguing with some other customer on the phone about the status of a refund for 10 mins while I waited to pick it up. Then, they finally realized that because the order was not printed that it was forgotten about. Based on what I saw and the feedback from others, it is clear this place has operational problems. I do not recommend and will never go back here. read more

So this is a rare find here for late night eats! If you live in Quincy you know it's hard to get late food! Long lines at Wendy's and McDonald's are the norm and many businesses close up early. I strongly recommend getting some tasty real food from a local mom and pops business, Mama Bears! The service is friendly and feels like a neighbor. Quality of food is more than worth waiting for and they are open until 3! I just had the country style wings! Man! Not gonna lie I ate them all and the wings were not small. I won't be driving through Wendy's anymore! Check them out! read more

This place is SO WORTH it.. not only are they open VERY late.. (talking to you fellow bartenders and or Vampires) but I went into pickup my meal and they adjusted it for free and took everything I had to say as a suggestion not an argument. And that so rare in this business... I was just waiting at the counter & chatting with a nice Chick I THOUGHT just worked there.... BUT it turns out she's actually 'Mama Bear' this type of business is so rare. That alone had me sold. Would 100% recommend. read more

Mama bear can be rude Food is conveniently open late however quality is ehhh yet pricey I got 4 taquitos & a milkshake came out to 20$ I felt robbed Milkshakes are good Smoothie gave me a stomach ache read more

I love this place, I order here all the time. Great buffalo chicken calzone. Fries are come crispy and delivery usually comes pretty fast. The pizza is good, seasoned crust that's sets it aside from the rest of the basic pizza in Quincy. Can't ask for much more. Sometimes they do forget extra sauces when you order online. But that's not a big deal, most places forget sauces. Overall great spot. Definitely worth a try. read more

Mama Bear's Kitchen - Buffalo Chicken Calzone - Pizza Near Me - Quincy, Massachusetts

There's an annoying lady who hangs up on you and cancels your order. do not try to order from here! she also said some profanities to me over the phone, please don't order from here i beg you, it's horrible! read more

It was past midnight and we haven't had anything to eat, and this was the only place open for miles. From the way the place looked, we knew the food could be a hit or miss. Luckily it was a hit! They have an extensive menu, and they were unexpectedly vegan and vegetarian friendly. We got the crispy chicken burger, onion rings, yuca fries and the falafel Mediterranean wrap--and it was very good! Their food is simple--nothing fancy and perfect for a late night meal. They were very busy--people were constantly ordering in person or on the phone and picking up food or eating in. If you are not fussy and want a simple cooked meal, then you will like it here. read more

TERRIBLE CUSTOMER SERVICE! I have ordered from this place once before and had no issue. the second time I ordered, I had a few issues. The spicy fries weren't cooked and the oven-baked chicken was undercooked. The disturbing thing, was how aggressive, hostile, and rude the OWNER herself was being. Instead of providing proper customer service or being accommodating, she quickly became agitated, she was insistent she cooked the food properly, told me I was entitled to my own opinion, and that I just frustrated by delivery time. Yes the delivery took longer then expected, but it didn't negate the quality of the food. Too bad I thought I was going to like this place. Never ordering from here again. I do not recommend this place. read more

Great food, never disappoints, fast delivery. I like their sandwiches the best, wings are good, great calzones. read more

Mama Bear's Kitchen - Crispy Chicken Burger - Pizza Near Me - Quincy, Massachusetts

This is a No go for Quincy pizza shops . The place is open late but the owner is too rude . If I would've read the reviews I'd already know that , because it's the truth . She was mad at me for not having 1 of the 3 things I ordered and told me they didn't have it almost two hours after ordering . So I demanded a refund and she fought it for another 45 mins . Don't waste your time or money here . read more

The pizza sucked. Open till 3 am with a huge menu. There are really a lot of options. I would not recommend the pizza but I would try other things on the menu. It was just drowned in cheese. All the cheese fell off and the pizza looked like a gooey brown underneath. The fried dough on the other hand, is delicious. Best fried dough ever had in my life. Soft dough knots doused in sugar and cinnamon. One of my favorite desserts. The workers are kind and friendly especially for working late hours! read more

Mama Bear's Kitchen - a tray of doughnuts - Pizza Near Me - Quincy, Massachusetts

ordered lemon pepper wings, not a dry rub so be aware, i would've been better off ordering buffalo wings. the meat was cooked well considering the lemon pepper seasoning was a sauce that was too vinegary. Also ordered a calzone that had chewy chicken parts....please get it together. read more

Picture of the pizza I got. When i called to complain he said he would send the delivery driver back to pick it up before giving me any kind of refund. I'm sorry but i waited half an hour for a pizza you are saying I cannot eat? He also refused to tell me his name. I am so sorry to any of your future customers. read more

Mama Bear's Kitchen - Pizza Near Me - Quincy, Massachusetts

Reckless Driver VINDSL plate was delivering food beeping horn at 11:30 pm. After he handed off food he hopped in car and flew to end of street he blew stop sign and put pedal to the metal. I called mama bears and VINDSL driver laughed at me. Stating he's Vin diesel and he can do anything. I will be taking my business some where else. read more

best food u can taste in Quincy 2thumbs up steak and cheese down till the wings and don't forget the pizza

they didn't let me pay cash for my pizza delivery, they're pizza is also bad, do NOT buy from this place! the ambience is terrible too

We ordered today for lunch at work since a colleague recommended this since our normal pizza joint was closed today. We were told on the phone that there were 6 deliveries ahead of us but we still got our food in about 45 minutes time. The buffalo chicken calzone was honestly one of the best i've had. It was a true buffalo flavor and they give you a large size of creamy blue cheese. I tried the pepperoni pizza and i was very happy with the flavors. Thin crust with seasons on it giving it flavor throughout. I cant speak to the service as we didn't have to call back, no mistakes were made. read more

Owner woman is very rude and money focused person. Customer is not priority in this restaurant. Food is a average and slow delivery

Best fried dough in MA!!!!! Great customer service and friendly staff. Thank you Mama Bears!

The delivery time is terrible! Waited 80 minutes for a burger & when it FINALLY delivered (after I had to call) they put items I clearly noted not to. They might want to be reminded that some people do have allergic reactions to some food or just don't want it. I had to then heat up the food-isn't the point of ordering food is so you don't have to cook?? The delivery man didn't even apologize for being ridiculously late. If I could put zero as a rating I would!! read more

Nice pizza joint that opens til late. They serve Pizza, Subs, Salads, and Pasta. Got the Mama Pizza and Eggplant Ziti. Both came out pipping hot. Great customer service! read more

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The worst cheeseburger DINNER ever!.. will never order from here again. We ordered 2 ANGUS cheeseburger dinners, chicken ziti broccoli ( also burnt ) and 2- 1.5 liters of soda and it was 45.00!!!.. It actually says ANGUS on their menu under the cheeseburger!.. We could of gotten a better burger at McDonalds. read more

Mama Bear's Kitchen - This is what they call a ANGUS cheeseburger DINNER! I should of gone to Burger King! - Pizza Near Me - Quincy, Massachusetts

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I really wanted to like this place but the food was such low quality. Saw the sign on the window about there burgers so i thought they would be good. My cheeseburger sub was honestly the worst I've ever had. I asked for the pepper jack cheese they advertise, I didnt get it. The burger was tough and had no flavor its defiantly frozen and thin super overcooked and on top of that I also got there chicken fingers diner. Same thing cheap frozen crap all soggy for $12. A place called mama bears I figured the food would be cooked with love a nice family owned pizza place but I guess I was wrong read more

Mama Bear's Kitchen - Bold statement for a place that just served me wicked cheap soggy tenders that defiantly came from a freezer bag - Pizza Near Me - Quincy, Massachusetts

Their country style wings are the best! They are like kfc wings but better! I cannot wait to try all the other flavors Those who are complaining about delivery its because the delivery guy also works next door at J garden therefore he takes long to deliver (I know that sucks) read more

This place is a joke! I just called because my sub was made incorrectly and the lady yelled at me, told me that a steak and cheese normally comes with tomatoes and lettuce!? I said i ordered from there many times before and never had this issue. The woman then yelled saying she didnt like my "attitude" (i had no attitude!) and hung up on me. I called back and said very nicely i would like to speak to a manager please. She put me on hold for a min and then picked up and said we can play this all day bitch! And i AGAIN calmly say i need to speak to your manager. This rude bitch then goes well i am the manager u stupid bitch so Bye!! **hangs up** Needless to say this is completely unacceptable! You work in the service industry! Learn some manners! Mama Bears needs new employees! & i WILL NEVER EVER ORDER FROM THIS PLACE AGAIN!! P. s i never do shit like this, i am just beyond angry with the so called customer service experience i just had to go through! Mama Bears is OFFICIALLY on my shit list read more

The OWNER told me to go f myself after I called about being dissatisfied with my milkshakes. They came via delivery and were legit just milk. When I called, the owner berated me, screaming at me that I don't know what I want when I order and that's how milkshakes are. He told me to come down to the restaurant, not to see the quality of the product, but because he said he isn't afraid of me. What kind of customer service is this??? I have ordered from here many times and have never had a problem, which is why I felt like calling about this one bad experience. He yelled at me multiple times to go f myself. Needless to say, I didn't get a refund. read more

Amazing!! I work in a restaurant and often order late night delivery through Grubhub. The food is always on time, super hot, and delicioussss! Buffalo chicken mini rolls are my favorite. They even deliver ice cream! Their hours are convenient and they are so reliable. Thank you Mama Bear! :) read more

Place sucks it's pizza is a replica of domino's trash. They should be your last option after dominos smh

It's too bad their service is so awful here because the pizza wasn't bad (at least the half of the pizza the made correctly). Ordered the Lazy Bear pizza (steak peppers and onions) via an online ordering system and wrote "1/2 just cheese please." Pizza shows up and I open it up and it has steak pepper onion on the whole thing, one half has NO cheese (but everything else). Frustrated I call. Woman says I said "1/2 cheese." I said I was 99% sure I said 1/2 JUST cheese (I checked the app after the call and I did say 1/2 just cheese). We go back and forth about what my note might have said and what it meant and finally I say, "ma'am I wasn't calling to fight- I was calling to let you know you made a mistake on my pizza." To which her tone gets more argumentative and she says if I think she's fighting I'm interpreting things wrong etc etc. Finally I give up and say "listen, my pizza is wrong, if you want to fix it, great. If you don't, fine. I live up the street and have never been to your place before and wanted to try it. Honestly if this is the way you handle things I won't be back." She said "I'll look at the order, if the note said 1/2 JUST cheese I'll see if i can do something. If not I can't do anything. I'll call you back." Checked the app, my order said exactly what I thought it did. No call back. No pizza. I won't be back. Awful way to treat a customer. (And pizza was just mediocre) read more

After ordering and paying for 1/2 bacon, 1/2 meatball, I realized the owner charged me for a 2 topping pizza. I, the customer, suggested that maybe...1/2 + 1/2=1. She said no! No matter how you slice it, it's 2 toppings! To which I laughed. And I calmly and very politely disagreed with her math and said I may not be back. It didn't matter to her because quality was paramount over customer service, and more people come all the time. Pizza tasted ok. Yet her coming at me so strongly about $2.50 left a bad taste in my mouth. Too bad. I would have gone back. read more

These must be new owners who have no idea how to run a pizzeria. Only good thing here is that they are open late. I tried to give them a chance on 4 different occasions. Average food, below average service. Trust me you'll have same results. I look forward to new ownership, no way current guy stays in business. read more

Looking forward to trying new place for local delivery in quincy (1.5mi away). Boy these negative Yelp reviews are right on...after being told delivery within 45min almost 90 minutes later two cold hot chicken wraps delivered. I called to ask how they were so cold when the business was so close and put on hold sooooooo long I had to hang up. One and done with this place...businesses with delivery have to understand it is an essential part of their operation that has to be done right. read more

When you have a monopoly on the midnight to 3AM pizza business in Quincy on most days of the week, then there really isn't any incentive to improve. Most of the reviewers (Yelp and Google Maps) complain about late delivery and rude customer service over the phone, but I can assure you that it isn't any better in-person. Ordered ONE, just one, pie online, showed up half an hour later, was left standing at the counter unacknowledged for 10 minutes, and then told that they haven't even started on the order yet and need another half an hour. The owners looked overworked and fed up with life. If the orders keep coming in over the phone & online, you would think they had a workflow set up. Nope. The three munchkins never spoke to one another. Tickets were scattered everywhere and they sort of worked on orders at random. It's already hot in the dining area with the fans blowing, so you can imagine the kind of furnace like conditions near the ovens. Pretty miserable business. The only time they looked up and smiled was when regulars came in and tipped. read more

They took over 2 hours to deliver and when we called to cancel they kept putting on us hold for over 5 minutes then hang up. When we finally spoke to someone she was rude and as if we did something wrong. FYI we are the customer so have a little more sympathy. Customer service was awful. We asked for a refund or a partial refund and she just said there is nothing I can do. Train your staff on how to properly de-escalate a situation so the customer at the end is happy. I will never order from there again. read more