More affordable than any other oral surgeon office I have visited. I'm lucky to have found it. My…read moredad needed treatment and I was extremely impressed with their customer service on the phone and in person. So I called in a transplant I needed. They treat you as a person and not a NUMBER. They don't rush you in and out and there's no one in this office that doesn't care. Friendly, professional and they care. Every place I visited was very apathetic. They do not actually take the time to listen and understand what you need. This place is truly doing it right. Dr. Runyon was great, but truly, it's the business he and his colleagues have built instituting caring individuals on the staff. They have a well oiled machine and im every facet of the business, from scheduling, to intake procedures, medical assistants to the billing office, all staff are extremely great and have been trained well.

This office only cares about getting the procedure paid for then will wait weeks before they file a…read moreclaim so you can be reimbursed. They will lie and use you being in pain to make sure they get paid. They also require all procedures be paid in full, regardless of coverage. Just another form of a pill mill.

Dr Lois and staff were excellent. My teenage daughter had surgery to remove wisdom teeth and a…read morefrenectomy. My daughter has very high anxiety and everyone was patient with her and made her feel immediately comfortable. I highly recommend!

Dr. Diana Lois is the only surgeon for me. I have been here several times and each time I have been…read morewell taken care of and calm when I go there. Her staff makes me feel safe & I don't worry. I had surgery today and I feel better now that I had the extraction. Me & my family will continue to go here whenever needed. Thank you Dr. Lois & Staff you are all amazing!

I had an amazing experience with Dr. Elliot and his staff. The environment was relaxed and everyone…read morewas very professional and made me feel comfortable. I didn't feel any of the procedure including the injection I will recommend to all friends and family

Route canal went great, painless. Very expensive though. I'm not sure if I'll get my 2nd route…read morecanal done here again it depends on the price he will give me.

Not a single person who has EVER answered the phone has any decency. They're always rude, in a…read morehurry, or worst of all they have no idea some of the most simple or basic questions you have. I've tried this place for years. The people that actually work on you are pretty great. But you can't set an appointment without calling. And it's the absolute worst. EVERY time. That's their only consistency. To be honest they really don't care, they know their tone is rude, they know they speak too fast, they know they impatient, but it doesn't impact their pay at all. So they're going to continue to be rude, quick with you, and have a horrible tone. Want to schedule an appointment? You're going to have to call. And the person that always answers is going to have the worst tone, and be extremely impatient with you. And after she speaks so fast you can barely understand, she's going to either hang up on you or tell you she doesn't know and to call your insurance.

HOPE THIS HELPS. The actual care was great. Their administration was horrible. They called me in…read more1/2hr early one day and ended up waiting an hour after my actual appointment. Next appointment scheduled, I ended up waiting an 1hr45 minutes they never said anything while I was waiting. As I was leaving, I said I have to gooo,...,.. they said sorry there was an emergency extraction. They could've told me that when I walked in and made an appointment for a later date.... Or let me know the wait time.That's all I can say about that. The dental hygienist and the dentist were absolutely amazing. Pls fix the problem and I will definitely come back.

Who knew going to the dentist could actually be a pleasant experience?…read more I was very nervous about going back to a dentist after several years. However, after my first visit here, I now have ZERO apprehension about going to my bi-annual cleanings/check ups. The front desk staff is consistently friendly and helpful, the dental assistants make sure I'm comfortable (including nitrous at the ready), and Dr. Spears always comes by to check in and explain anything that needs explaining.

this past week I was in Dr. Spear's office for periodontal maintenance after deep clean several…read moremonths ago. The hygienist is very gentle and did a terrific job. I also had x-rays for a potential extraction I will need soon. Dr. Spear was so thorough in going over the x-rays and giving me different options. When checking out the office manager, Susan, was very helpful in explaining how the insurance works with this procedure. She even called my insurance rep to be sure I would receive all I was eligible for. After searching for a new dentist for some time, I finally found the dentist for me. I give Brent A. Spear and his entire office 5 stars. Dawson Granade

I've been a patient of Dr. Batton since Fall 2014. He's a wonderful dentist and I can't speak…read morehighly enough about him and his team at Smile Fort Worth. The atmosphere is laidback and friendly - I can confidently say that I look forward to my dental cleanings. This past Spring, I began Invisalign orthodontic treatment with Dr. Batton. I've already seen significant improvements in my smile and my bite. I trust Smile Fort Worth and highly recommend Dr. Batton to friends and family. Excellent patient care!

I'm one of those weirdos that actually likes going to the dentist, but sadly I don't go as…read morefrequently as I should. When I realized it had been two years I figured I'd better get with the program. I checked my insurance for offices close to home and Dr. Batton's name came up. I could literally walk here if I wasn't a lazy bum, so decided to give them a shot. From the moment I spoke with Gena to schedule my first appointment I knew I'd love the place. She was extremely helpful, upbeat and genuinely nice. When I arrived she knew who I was before I said anything, so apparently she has ESP (or she's intelligent and aware enough to put two and two together). I waited just a few minutes before Christie, the dental hygienist called me back. On the phone I told Gena that I had spinal surgery 6 weeks ago and Christie was already aware of my history. She was concerned about my level of comfort and continued to inquire throughout the visit. Christie was very easy to get along with and did such a great job cleaning my teeth. I love the way they feel right now :) The dentist I saw was Dr. Wilkinson. When he came in we talked for a moment before he examined my teeth and I found him to be both professional and caring. Everything went so smoothly! I truly love this place and would highly recommend them to anyone looking for a dentist in the area.

Dr Harris and his staff are very professional, caring and kind. The minute you walk in you know you…read morewill be well taken care of. I have always been anxious going to the dentist and Dr Harris and his staff put all that anxiety at ease. Best of the Best!

Dr. Harris' office is warm and friendly from the time you step foot in the door. The technicians…read moreare considerate of how your mouth feels, enthusiastic to answer your questions, and remember details of your life from visit to visit. Dr. Harris is knowledgeable, uses up-to-date dental technology, and even hums while he works on your mouth! I've referred countless people to him - I've NEVER done this for any other dentist. I have no doubt you will enjoy your experience with his office. I was so sad to lose this dentist when we moved away to California! :( I haven't found anyone like him out here.

I have an issue with grinding my teeth, which was unrealized until I went to Dr. Bentley for…read morecosmetic dental work. Dr. Bentley gave me back my beautiful smile with the help of his amaaazing staff. His office staff kept me informed, made sure my insurance was utilized to the best of my advantage saving me thousands of dollars. I also had a mouth guard made to help with my grinding. I'd like to add my calls were immediately answered, even when the office was closed. I couldn't be happier!

This was my third visit to Bentley Dental and I have been more than pleased. The friendly and…read moreefficient front desk staff always greet you when you walk in and work so easily with you on the paperwork before and the payment after your visit. I have never met a better dentist than Dr. Bentley. My dentist of 20 years in Grapevine retired and I found this practice based on all the positive comments on Yelp and social media. I was not disappointed. I just completed having a tooth extraction and a crown replacement and both procedures went like clockwork. Dr. Bentley talks you through the whole process so you always know what to expect and his personality has a way of keeping you calm. He is very knowledgable and presents all your options for you to make the best decision based on the facts. I normally don't do a lot of reviews but was so happy with the work that was performed for me. If anyone is looking to have any dental work done - I can highly recommend Dr. Bentley.

This place might as well be robbing people at gunpoint.. A family member went there to have a cyst…read moreremoved from the inside of their lip. It had already been diagnosed by a dermatologist as a benign cyst.This was explained to the staff prior to setting the appt. We were told and I quote "this is routine and we will get you right in." My family member shows up and never even meets the doctor. The office staff are demanding panoramic X-rays of the jaw and teeth. Keep in mind the visit was for a cyst removal on the inside of a lower lip. They said until we did the x-rays, the doctor wouldn't even see them. Then the nurse or dental assistant explained that this would be very expensive... I should mention we told them we would be cash patients because of no dental insurance. All she kept reiterating was how expensive this would be. I doubt this doctor even remembers the hippocratic oath. My relative was sitting there in discomfort, expecting to get the cyst removed only to find out that if they did not get the panoramic x-rays on parts are their mouth that had nothing to do with their medical issues they would not be seen. Typically the doctor comes in assess the situation then orders the modality of care appropriate for the situation correct? This place is run by a shakedown artist and no one should send their family to this place ever. I wonder if this place is mobbed up they seem to have the extortion part down real well.

Great staff- dr Lois is the best- plus we should always support our female doctors- I had my…read morewisdom's removed today and I have to say it's been an easy process thus far... I felt super prepared I felt like it was clean no waiting very professional and cost effective

Always quick and easy to schedule, never too pushy or persistent on things which I appreciate. The…read morenew office is great with each room having floor to ceiling windows into the nature area

This is a review for the customer service I received in 2019 front the obese old white female who…read morewas the receptionist at the front desk and not the dental services itself. This is the second time I came into this business where the lady in the front desk was rude and unfriendly to me. When I walked in, she stared at me (she wasn't busy at the time), never smiled, never said hello and curtly said, "What is your name?" in an annoyed rude curt tone. BUT ONE MINUTE LATER a Caucasian male walked in and she was super sweet as pie to him and said "Hello! How can I help you Sir? What is your name please?" Totally different treatment like night and day. She treated him with the utmost respect in front of me one minute after she treated me like crap. When I complained they told me to find another dentist which I did. My dentist who I have been with for years now is a million times better than this one. The old female who is the receptionist is a miserable hateful person who dislikes Asians obviously. Their lame response below "We are sorry you feel this way" is NOT an apology. It is a non-apology that has no empathy and has no accountability for the receptionist's rudeness; and they are implying that my feelings are the problem. It is a really crappy and fake response that reflects their lack of empathy.