Dr. Mund takes the time find out exactly what the problem is. Makes you feel special. The front…read moredesk is very welcoming and very nice. Great experience. Highly recommend,

Terrible experience…read more I normally do not leave reviews, and I am usually willing to let a bad experience go without saying anything. However, this experience was significant enough that I feel it is important to share what happened. This was my first visit to Fort Worth Dental. No dental treatment was provided. I left the appointment without receiving the care I came in for, yet the practice still submitted a claim to my insurance. During the appointment, I was accused by the dentist Dr. Pham three separate times of drug use based on the condition of my teeth. I do not use drugs. I also do not believe the condition of my teeth was severe enough to warrant such an accusation, particularly from someone who had no knowledge of my dental history. What I found especially unprofessional and ignorant was that, after I corrected the accusation, it was repeated rather than acknowledged and moved past. As a patient, you have to trust your dental provider to listen to you, respect you, and approach your care professionally. I felt that trust was violated during my very first visit. Patients should be able to seek dental care without being subjected to unsupported accusations, particularly when those accusations are repeated after being corrected. Based on this experience, I would not recommend this practice to anyone who values being treated with basic respect, professionalism, and trust. The dentist was confidently incorrect and made the entire situation extremely unprofessional.

I've been a patient of Dr. Batton since Fall 2014. He's a wonderful dentist and I can't speak…read morehighly enough about him and his team at Smile Fort Worth. The atmosphere is laidback and friendly - I can confidently say that I look forward to my dental cleanings. This past Spring, I began Invisalign orthodontic treatment with Dr. Batton. I've already seen significant improvements in my smile and my bite. I trust Smile Fort Worth and highly recommend Dr. Batton to friends and family. Excellent patient care!

I'm one of those weirdos that actually likes going to the dentist, but sadly I don't go as…read morefrequently as I should. When I realized it had been two years I figured I'd better get with the program. I checked my insurance for offices close to home and Dr. Batton's name came up. I could literally walk here if I wasn't a lazy bum, so decided to give them a shot. From the moment I spoke with Gena to schedule my first appointment I knew I'd love the place. She was extremely helpful, upbeat and genuinely nice. When I arrived she knew who I was before I said anything, so apparently she has ESP (or she's intelligent and aware enough to put two and two together). I waited just a few minutes before Christie, the dental hygienist called me back. On the phone I told Gena that I had spinal surgery 6 weeks ago and Christie was already aware of my history. She was concerned about my level of comfort and continued to inquire throughout the visit. Christie was very easy to get along with and did such a great job cleaning my teeth. I love the way they feel right now :) The dentist I saw was Dr. Wilkinson. When he came in we talked for a moment before he examined my teeth and I found him to be both professional and caring. Everything went so smoothly! I truly love this place and would highly recommend them to anyone looking for a dentist in the area.

Friendly hygienist and doctor, always take good care of me. Definitely recommend for your routine…read morecleaning and exam.

My daughter received wonderful service from Stormie and Dr. Hu. I would recommend them for your…read moredental care.

Did the best repair on my teeth possible. The staff is as kind as they come. Speedy service, yet…read moretakes the time to listen to concerns! Goes a long way in business's these days. Sure appreciate that and all the good staff. Thanks Dr Wear! FYI the front desk girl is the best I've ever had to deal with!

BEWARE Really a shame how unethical this office has become…read more Tried to scam the wrong person who has family in the industry . I have never in my life had someone attempt to refuse treatment unless getting on a deep cleaning schedule without showing evidence of any bone loss. A total money grab! How dare a medical profession treat patients like that when some can hardly even afford medical care. Shame on you Dr Wear!! Do yourself a favor and find a dentist that runs an ethical practice.

Amazing Dentist and Staff!! I had an emergency situation and called last minute and the Dentist had…read morealready left but came back and got me in immediately ! Sooo greatful for them!

I went there to get my wisdom teeth removed in May. My initial introduction went well, Raul was the…read moredental hygienist or assistant, he was very nice and made me feel extremely comfortable. Then I saw Dr. Lambourbe, he concluded that I would need to use their third party dentist to remove my wisdom teeth. The problems came with the "outside" dentist and his assistant that come into the office every other week for the removal. The assistants name was Olivia and she had an attitude. I wasn't sure if it was because I decline the additional services, or customer service just wasn't a priority. It was an unpleasant interaction from beginning to end. Before leaving I asked if there was ice I could use and she said I don't know this isn't my office. So when I went to the front to pay, I asked the staff and Olivia said I was just about to get it. Well, I wouldn't know because of your previous response. The paperwork I was given didn't have any signatures for the prescriptions. Then Olivia said I was just about to do that. So then that should have been done before handing me my paperwork. Then the trouble came with filling prescription. I let them know there was issue and if they could let the dentist know. 3 hours go by, no one calls, so I call back. Whoever answered the call was rude, asks me if " I'm in pain?". It was a mess. Then as time goes by I realized I was never given a follow up appointment. So I call to inquiry and the receptionist was like okay well do you notice any pain or discomfort. I said no but I wanted to make sure I was looked at and she says " Well everything is good on our end". I was so turned off. It felt like I was just a transaction, no concern for care. Would never be back or recommend a person to experience what I did.

As a Veteran, I truly value honesty, integrity, and people who take the time to treat you with…read moregenuine respect. My experience at Polished Family Dental in Fort Worth exceeded every expectation. What impressed me most was that the owner personally set aside time to sit down with me and his entire team to thoroughly explain my dental treatment plan. He made sure I understood every step, answered all of my questions, and never made me feel rushed. That level of personal attention and commitment to patient care is rare these days. The office staff is incredibly friendly, welcoming, and accommodating. From scheduling appointments to answering questions, everyone went out of their way to make the entire experience smooth, comfortable, and stress-free. You can tell they genuinely care about their patients. The entire team was professional, compassionate, and dedicated to providing exceptional care. If you're looking for a dental office that combines outstanding expertise with honesty, personalized service, and a staff that truly treats you like family, I highly recommend Polished Family Dental. Thank you to the entire team for making me feel valued and for providing an experience that truly stands out. You've earned a lifelong patient.

was my first time going to this dentist and I found them to be professional and informative, the…read morewait was a bit long though.

I've been coming to FWCFD since 2014 when I moved to Texas to attend TCU, and even now--11 years…read morelater, living in Dallas--I still make the drive back to Fort Worth for my dental care. When you find the best, the commute is more than worth it! I've always been a high-anxiety dental patient--honestly, I used to dread going to the dentist. But that all changed with FWCFD. Now I don't even think twice. I actually look forward to my appointments (weird, I know!). The team here just makes you feel that comfortable and cared for. From the amazing front desk staff to the top-tier hygienists and doctors, everyone goes above and beyond to make every visit smooth and stress-free. Special shoutout to Kelsi and Denell, two of the kindest and most thorough hygienists out there. They're patient, gentle, and always put me at ease. Over the years, I've had everything from fillings and whitening to root canals and a major back molar implant--and through it all, FWCFD has been there with compassion, professionalism, and zero judgment (even when I missed an appointment in college due to a hangover or flat tire). They've even helped me navigate insurance issues more than once. FWCFD is the gold standard. I wouldn't trust my dental care to anyone else, and I recommend them to everyone I know.

Hands down, the BEST dental experience I've ever had! From the moment you step into the office,…read moreyou're greeted with a warm welcome and an atmosphere that immediately puts you at ease. The team is professional, efficient, and genuinely cares about your comfort and dental health. Now, let's talk about Kelci--the absolute rockstar of dental hygienists! She is incredibly thorough, but what truly sets her apart is her gentle touch and friendly, upbeat personality. She takes the time to explain everything in a way that's easy to understand and gives great tips to keep your smile in top shape. Plus, she makes what could be a mundane cleaning feel like a VIP experience. My teeth have never felt cleaner! If you're looking for a dental practice that combines expertise, care, and a fantastic patient experience, look no further. And if you're lucky enough to book with Kelci, you're in for a five-star treatment every time!

Utterly Horrible. We arrived at 9:15 for a 9:30 appointment. My son was called back for xrays…read morerather quickly. Then sat in a hygienist chair waiting for 40 minutes... at 10:15 I asked when he was going to be seen. The office manager came in and I asked how much longer it was going to take for him to be seen. She told me they schedule for 90 minute appointments. At this point we had already spent 50 waiting to see a hygienist. I asked why the appointment was made for 9:30 knowing we were going to have to wait for so long? She asked, "would you like to cancel these appointments"? (It was going to be my two sons today, and myself and daughter tomorrow.) I hadn't even considered that, but given the attitude of the "Office Manager" that was seemingly the best option. The Manager was condescending and smarmy when I was asking how much longer it was going to be. When we were walking out the door, I told her I was going to leave a review, the Office Manager calls, "bless your heart". Such an utterly disrespectful, unhelpful woman. I would encourage you to find another dentist. Unless you like being talked down to, your time disrespected, and being treated like you're an inconvenience... then this is obviouslythe place for you.

Office staff are rude, they cancel your appt with no prior notice, and wait times are horrible.read more