Randy installed my security system in the 1990s. it is still active and working properly. Around…read more2015, we upgraded our windows and Randy was right there to upgrade the system. When called, L-N-R has called back in a timely manner. The monitoring system is great, too! If, for some reason, I accidentally forget the system is activate, the alarm will sound and within minutes, the monitoring company calls to investigate. Billing is very reasonable for the security I feel. I highly recommend L-N-R!

I have used L-N-R Security to install a hard wired system in my residence, back in 1997. Since…read morethen, I have had them upgrade or modify my existing system with additional equipment and upgrades. The owner, Randy, is the person you'll always speak with, and he is such a great guy to work with. Their services have been prompt, professional, and very reasonable priced. I began using L-N-R when several people at work were talking about the great service they had received. I called L-N-R and spoke with Randy. Quickly I was also one who became a very satisfied and happy customer. Knowing you are dealing with the owner of the Company when you call is such a great feature. Many co-workers have had L-N-R install such systems as: * Complete home security systems with remote controls. * Custom systems including pressure pads for automatic door openings for the disabled. * Video systems installed promtly after stalkers have caused issues - one for the home of an Oakland Raiderette. * Modifying and upgrades of aged alarm systems such as the case with my particular situation. I just called Randy tonight (8/13/09) for help with a dead back up battery after an 18 hour power outage (the battery was 12 years old and worked fine up until this recent outage). His instructions via phone quickly resolved my situation ande I was back in business immediately. I cannot highly enough recommend L-N-R Security for your security needs, whatever they may be. He works hard to meet the special requirements of his clients, and can provide many options for your personal situation. Please call Randy at L-N-R and give them an opportunity. You will not be disappointed...

Just had my vintage home alarm serviced by First Alarm Rohnert Park. Koby did an amazing job. He…read morewas able to troubleshoot and discover the problem immediately. He was knowledgeable, efficient and completed the work in a timely manner. He was such a nice guy! The office staff, Laura and Daisy, were very helpful and supportive. I highly recommend First Alarm for all your alarm needs.

Our 32-year-old, fully wired residential house alarm system stopped working. I left a message at…read moreFirst Alarm asking them if they could help us. A First Alarm Sales Consultant, Maddie, returned my call within 30 minutes. Maddie came to our house within an hour to assess our situation. Within just a few-day process of Maddie quickly responding to all our questions throughout the various proposals she presented, we ended up deciding on the simple solution to just replace the two old control panels with awesome new ones...and use the existing hard wiring to each door and window! Roger, the technical installer, did an excellent job installing all the wiring to the new control panels. Both Maddie and Roger were exceptional workers: they were polite, have excellent communication skills and personalities, accepted our input willingly and started and completed each task on time and on budget! Maddie is an exceptional Project Manager, getting all the resources lined up to make the installation such an exceptional experience. She said we could call her directly if we had any problems in the future and she will take care of us. No long hold or wait times or cookie cutter solutions, like the big security companies I tried before reaching out to First Alarm. We would highly recommend First Alarm!!

My husband, daughter, mom and I were looking around at local venues for our daughter's event. We…read moremet Carl at a venue we ended up not choosing, but as soon as we met Carl we knew that he would be our guy for our daughter's event no matter where we decided to host it. After confirming the location we reached out to Carl immediately to confirm he would travel to the venues locations and without any hesitation Carl said he would be available. We booked Carl over a year out to insure we were on his schedule! Carl was great to communicate with months, weeks and days up until our daughter's event! I am an advanced planner and did not want to chance missing out working with Carl! Carl arrived early looking extremely professional and stayed until the very end! We enjoyed his company and could not thank him enough! Easy payment too...Venmo is our friend! Love how easy it was to work with Carl & we will definitely refer him to anyone that is in need of private security!

I was moving out after uncomfortable dealings with my landlord. I had Carl come out to witness my…read moremove and he was wonderful. He even assisted me with carrying my items. Carl is a pleasant professional, providing me with security and peace of mind. Carl is also knowledgeable on tenant's rights and is willing to provide testimony in legal disputes. I am well pleased with his services.

Friendly, knowledgeable staff (thanks Reed!) and great selection of services and products. Check…read morethem out for all your key, safes, and locksmithing needs

Had three different makes we did Car key fobs diagnostic and duplication with vehicle programmingread more

reliable, responsive, home alarm system that just works. They have upgraded our system over the…read morepast 10+ years and we are required by our insurance to have a home alarm system. It's a honeywell total connect system and works well

I have used Northwest Security for many years and have had very positive experiences. Their field…read moretechnician is wonderful and the service is stellar. I would strongly recommend for your home security.

Excellent service! David is the best and works to help your company be successful. The negative…read morereviews I've seen seem to be people that park illegally and people that are breaking the law. Hiring this was the best choice I ever made.

D Letasi is the worst human being and act rowing are worse. Letasi towed my car legally parked at…read morethe complex where I live while I was in the hospital for an emergency. I was charged 665 dollars for parking at my home. it's bad enough we pay so high for rent but this guy prays on people and gets off on towing your car in a place you live!! No phone calls no courtesy as it's my home he just wants his kick back. And ace towing charging $665 to tow a car less than 5 miles and store for 2.5 hours is a joke. Petaluma Police need to do something about this jerk because he makes things up to justify the tow. and it's sickening to do it to people who live there. I had my permit in the window and everything. he said same thing to me as all the rest that I'm the idiot and good luck getting him to pay for anything.

When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

Starlink installation.The Remo experience was great. The response time was very quick. Remo the…read moreowner was very responsive to my whole process. Armando the installer was very attentive to every detail. Armando made sure every aspect of my system was properly functioning and showed me how the StarLink app worked...If you want a top tier local installation done Right...Call the Remo Group.....

Bill Wood was amazing in planning and explaining the proper security system for my home. He went…read moreover everything they do and what to expect from the system. I would highly recommend working with Bill on your next job your wallet will thank you and you will feel secure leaving home!!

Bill Wood worked with us to design a security system that perfectly met our needs. He has also…read moreworked with many of my real estate clients with outstanding comments from them. The installation was very good and they are even returning to add a couple of items we decided we need. Thank you, team!

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.