AC work was performed on my sister's car mid week last week, delivered on July 7th; car picked up and used mid day, returning to West Hempstead, the ac shut off and stayed off (she did not recall any transition from cold air to warm. She returned to the shop and left with Adam to look over again. She picked it up on Thursday, I believe, and he told her she needs to go to a dealer for an advanced scan. With her spending nearly $1,000.00 for what she understood was a new ac compressor, and not having the issue repaired, she felt dismissed. She said that Adam, the owner, may have been in a rush to head out for an extended trip away. This following Monday morning, I called Zak and he said he was out last week; he advised that my sister should call him back to set a day to bring the car in for him to look it over. In our brief conversation, he also mentioned the condenser*, but I said the compressor* was changed, and he then stated that the invoice showed mention of both, *in error*, part replaced as the condenser, labor for replacement of the compressor; then said that he would need to look in to what work was actually performed on the vehicle. Next step is for Zak and my sister to set a day to drop the vehicle off for a work review; I let her know on this day, Monday 7/13, noon EST. read more
