This French Vietnamese restaurant is beautiful. We stumbled onto this place after finishing White Lotus (HBO show) and felt we were magically transplanted to a tropical paradise. We were pleasantly surprised with the ambience. The restaurant spans 2 floor and provides ample seating with private-ish rooms (a couple tables are segregated and it felt like an oasis). Our party of 6, including 1 baby, were seated relatively quickly. Since the restaurant is new, the server admitted that they were working out a few kinks and asked us to provide honest feedback. I appreciated that they were upfront about this and were quick to correct any mistakes. For example, the duck was cold, felt like it came out of the refrigerator (it was rare and we loved it). We asked if that was correct, and the server took the dish to the kitchen they seared it and overcooked it. We never found out if it was supposed to be cold so, there's that. We ordered a variety of apps and entrees and shared them so that we could try everything. The food was good and it tasted like they use quality ingredients. The bill reflected that. For cocktails we ordered (and what we thought): 1. the Maison 175 rabbit (collectively did not like this one, it tasted like alcohol and lychee) 2. Moon Rabbit ( was fine) 3. Gabriela's Pho (tastes like what it reads, but colder) 4. Indochine Bloom ( complex flavors and group favorite) For the apps and salad: 1. Our overall favorite was the Lotus salad as it seemed the most authentic 2. spicy beef salad (it was actually spicy) 3. leaf wrapped waygu (packed with meat and grill flavors). 4. steamed dumplings (other places do it better) For our mains we ordered: 1. Roasted duck (flavorful and cooked rare, but unsure if that was intentional) 2. Pho (flavorful and it just tastes elegant) 3. brussel sprouts (standard and delicious) 4. pad see ew (yum) 5. garlic butter noodles (got this for the kid in our group. she ate it up) Overall we had a nice and positive experience. The food (and drinks) is their take on French Vietnamese and it was fun to try. They are open for coffee and pastries in the morning so I would return to try it out! read more

Was a bit hesitant about keeping my reservation at Maison Lotus because of several bad Yelp reviews and the poor evaluation by Craig Laban. But, my meal was outstanding My party of 4 was seated upstairs right away and the service throughout was attentive and informative. The vegetable spring rolls were crisp and hot and the dumplings were tasty. The pillow bread starter was great, also. Our entrees came out quickly and were all excellent. The shaking beef was tender and delicious, the sweet and savory chicken was great, and the miso salmon was perfectly cooked and flavorful. Desserts were also wonderful. The pistachio opera cake was good but the vanilla bean crepe cake was the star. The seating was comfortable and the noise level was not bad. Overall, a great experience and I will be back. You should try it. read more

Disappointing on all counts. Cafe, Lunch, and dinner were all meh at best. The Pho broth was a tepid temperature barely warm enough to be called warm. The shaking beef (a Vietnamese staple) was overcooked, tough, and missing its signature sourness (salt and lime sauce). Portions for apps are not shareable, and you'll need to order them individually rather than for the table. The duck was soft and mushy; How can you serve duck with soft and fatty skin rather than crispy? As for service well they tried their best but if a customer sends something back, I'd expect someone besides the server to come over and ask why. If food is sent back make some inquires! Everything felt like a rush like they wanted us out the door after dinner right away. The pastries are very hit or miss; Unfortunately, I got the misses, but my friend got a hit. The tarts can all be skipped but the Ube tiramisu was good. Sadly, we don't think we will be back just for that. Lunch was more of the same. Service was iffy and I ate the most expensive disappointing Banh Mi of my life. Philadelphia was a large Vietnamese community and with a short train ride I can have better Vietnamese food and less than half the price. As well as having cocktails and apps late into the evening without feeling pushed out the door. But hey the place looked pretty and well designed; If only the menu was as thought out as the decor. read more

The coffee is good however whenever I go in the morning it's always closed. How do you have a "cafe" coffee shop but not be open in the morning? Confusing read more

Wish I could give it zero stars. Had a reservation and it took them an hour to seat us. after being seated another 90minutes just to get drinks. Wait staff was very nice and food was good but extremely slow. If you want to eat in this century don't go here read more

Exceeded my expectations. All of the food was delicious, the presentation was gorgeous, decor was so fun. Perfect girls night and will definitely be returning to try every dessert on their menu. Dessert took a little long to come but they just opened and are very busy -- all other service was great! read more

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This Masion-Lotus restaurant is just open last week. Today is my first time tried the newly opened restaurant for lunch in Wayne. The service is terrible, not only their food is not good , but also waiting time is so long, after our first course "crispy spring roll " was served, we waited for 40 minutes for the rest of our ordered dishes after I complained to the owner once, and then a waitress, finally we were able to eat our food. I will never go to this restaurant again, peopler work there have attitudes, also their dishes are very pricy with poor quality. A bowl rice noodles with a few pieces of beef costs $23, and the crisp tiny 4 spring rolls cost $8, it is just like highway robbery. Betty White Wayne, PA 19087 read more

There wasn't one thing we didn't love about our experience. Warmly welcomed by hostess, bartenders, and our server, Mason. All four starters, entrees and desserts were spot on. LOVED crispy duck bao buns, pad see ew, shrimp and honey walnuts. Absolutely beautiful renovation with lots of elegant details. Can't wait to go back. read more

I had the Wellness Bowl with salmon, mushrooms, green onions and glass noodles. The salmon was WAY over cooked, dry and tasteless. The rest of the dish was saturated in soy sauce and did not taste good at all. My friend had the Signature Vermicelli Noodles Bowl with shrimp. I tried her dish and found the shrimp to be over cooked, hard and tasteless. There was a lot of liquid in the bottom of her bowl, which we couldn't figure out what it was. Neither of ate even half of our meals. Service was very good except the wait person didn't wipe off our table when he brought the check. There was water from our glasses sweating and some spillage of salad dressing. The decor is outstanding, but I don't intend to return since the dishes we ordered were their regular menu items and very poorly done. read more

Had a great dining experience at the bar last week. Lexi, the bartender, was very knowledgeable, professional, and polite. Made for a great time. Highly recommend. read more

We ate here for my daughter's college graduation. It is beautifully decorated, the service is fabulous, the cocktails are delicious and the food is very tasty. You can tell that the owners and chefs and the servers take pride in what they are serving. This is a lovely night out. read more

Service is uneven. Food is tasteless. Decor is very fancy. There are better options around Wayne.

First time trying this spot. Was so yummy! Service was also great. Definitely recommend

We had the best night out last night at Madison Lotus. The ambience, the food, our server... everything was five stars. We were really impressed with the quality of the food and service and we will definitely be going back! read more

What is the hype about? I was so excited to try this place. Service was very slow. We sat clearly ready to order while the waitress stood around. I was served undercooked chicken twice after sending it back the first time. The waitress was very rude about it. I have had the privilege of eating at some amazing Vietnamese restaurants in Philly and NYC and this place was honestly terrible. Don't bother. read more

Not sure why there are bad reviews. Living in Philly most my life and enjoying the small Vietnamese restaurants from back in the day, this place measures up. The food is great, our waitress was fabulous. Don't have a bad thing to say. I'm so happy there is a Vietnamese place close by ! read more

On May 29 Craig LaBan, restaurant critic for the Philadelphia Inquirer, wrote a review of Maison Lotus, which recently opened in the location occupied for many years by Margaret Kuo. His review was mostly negative and may have dissuaded some foodies from trying out Maison Lotus. I wrote restaurant reviews for 35 years, from 1982 to 2017, for three Main Line newspapers and the Chestnut Hill Local, and I have the greatest respect for Craig LaBan's extraordinary descriptive ability and knowledge of many cuisines. He is a great food writer, but I do not believe his opinions -- or my opinions -- are any more valid than the opinions of any other paying customer. We all have different taste in food, movies, TV shows, music, etc. Just because I like something does not mean that you should, and vice-versa. This is all to say that I and my three dinner companions last night disagree very much with Craig LaBan about Maison Lotus. We loved everything about it except that the entrees came out way too soon after the appetizers. First of all, it was a beautiful restaurant under Margaret Kuo and is even more so now. Just sitting there made us feel special. It is one of the most magnificent settings we have ever had the pleasure of enjoying. My banana miso old fashioned was one of the best cocktails I have ever tasted. The steamed vegetable dumplings, crispy spring rolls, pillow bread, walnut shrimp and classic stir-fry were all aesthetically presented and absolutely delicious. Our server, Brandon C., could not have been more efficient, pleasant and fun. He enhanced our experience greatly (even though he is a New York Jets fan). It is obvious that every staff member in the restaurant has been extremely well trained. Every one of them smiles, exudes an upbeat feeling and seems to be genuinely happy to greet you. Previously, our favorite Main Line restaurant was Azie in Villavona, owned by the same family that owns Maison Lotus and is now unfortunately closed. Maison Lotus is now our favorite. It was difficult to find a parking place, but I guess you can't have everything. The prices are not for everyone, but everything was very well worth it. We felt a natural high when we left Maison Lotus. Very highly recommended!!! read more

Lunch on a random Wednesday. Was so hopeful for this place, and maybe it's still in its "newness", but was hoping for more authentic tasting Vietnamese food. Cocktails were nice and exciting. Dumplings were cold, and very basic/nondescript, pork vermicelli bowl (when I finally got it) was bland and dumbed down for an American suburban crowd (mesclun mix?? Tomatoes??). Atmosphere felt more like a kitchen than fine dining and I think service staff - while nice - is still trying to figure things out...hoping they'll work out their kinks and move more towards a more authentic taste... read more

My husband and I came here early morning with a toddler and infant... staff was more than accommodating. decor is thoughtful and gorgeous (a nice visual vacation) only tried the cafe menu (which was interesting and delicious) miso caramel latte was the best coffee I've had in the suburbs in a long time read more

While the decor is lovely, the service is horrendous. The manager was not responsive to feedback and was abundantly rude and unprofessional. Our food was served without any plates or utensils. We had to wait for more than 10 minutes for this while the food got cold... Worst restaurant i've been to in my life... read more

A beautiful disaster! Kudos to the interior design and build out of this lovely space but beware the food is absolutely atrocious. We have eaten at countless Vietnamese restaurants throughout the country, from budget friendly types to high end French influenced ones. We have never been served such poor quality food from beginning to end. We went with some of our server's recommendations for apps and missed on every single one of them. The wagyu beef was wagyu by technicality only, absolutely no marbling and zero flavor. The shumai were far from traditional and had an off putting spice incorporated into the oversized dumplings that were steamed but not tender. The summer rolls were again I suppose "an interpretation" but unwieldy lettuce forward and tasteless. The main courses continued the disappointing trend. Shaking beef was tough and over sauced. The standard by which all Vietnamese restaurants can be measured is the vermicelli bowl and once again it couldn't have been worse. The grilled pork was predominantly fat and too chewy to eat and the noodles were swimming in nuoc Cham sauce. I could go on but needless to say there wasn't a single good dish on our table for 4. When we mentioned our dissatisfaction to our curt server she appeared disinterested although did relay the message to the manager. She too was disinterested, untrained and unapologetic about the quality nor did she attempt to replace any items with something demonstrating the prowess of the kitchen. Perhaps it was her first day on the job. On a good note, my Barr Hill gin on the rocks was on point and a decent pour. My advice- Go for a drink and grab dinner elsewhere. read more

I am so disappointed this restaurant was so expensive and the food was horrible. Tasteless , overcooked and certainly not worth the money. The decor although beautiful bar, the rest of it was uninspiring. The people who work there were lovely so it's not their fault. We spent a lot of money on our dishes, and even when we told the waiter that we were not enjoying our meal he said oh I'll just tell our chef. But offered to do nothing like take it off our bill or offer us something different. The acoustics were horrible. Could not hear a thing my partner was saying. I definitely would never return to this restaurant. read more

It was our first time . The food were cold /luke warm. The service was slow/inadequate. It is Sunday night and the restaurant is not that busy. Would I go back again? You guess it--I won't. read more

I'd even waiting to see what this place would be like after it took over the building of the former Margaret Kuo's. They've certainly put in a lot of work on the decor, my thoughts on leaf-patterned wallpaper aside. My request for a quiet table (away from the bar downstairs) was accommodated without issue. The menu looked attractive and I had little trouble choosing dishes to try, however from there things went downhill. Our waiter vanished for a solid 10 minutes and the dumplings I and my companion ordered were forgotten until we mentioned it when the waiter brought our main courses. The steamed vegetable dumplings (which were removed from the bill later) were fair, nothing special. The Pad See Ew was tasty enough, but nothing I couldn't get from other asian eateries besides the fact that the fried tofu was the size and texture of donut holes, and their 'signature dish' was unremarkable. This place still has some bugs to work out. read more