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    Main Line Nails

    3.5 (4 reviews)
    ModerateNail Salons

    Services - Main Line Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    Salon d'Artiste

    Salon d'Artiste

    (26 reviews)

    $$$

    Day 1 Two of my friends recommended microblading to me…read more I got impulsive, I saw a groupon and called the artist Jackie whose phone number was on the groupon page. She said I could go in on the same day at "Salon d'artist" in Wayne PA . She is very personable and I liked her. She gave me an hour of service. I was happy with the result and venmoed her the groupon price $240 (as friends and family so she didn't need to pay fees). I was planning to tip her at the second touch up service. Jackie gave me instructions to apply aquaphor every couple of hours and take lukewarm showers. Jackie also told me that 40% of my microblading color would be gone and there was no need to worry. She would fix everything for me with a follow up touch up service which usually takes 10-20 minutes I followed Jackie's instructions of applying aquaphor every couple of hours and didn't take a shower until day 4. Day 4: When I got up I was upset to see a big piece of scalp peeled off my eyebrow without any color left . I sent a picture to Jackie right away and she said my skin was too dry. I explained the picture was taken right after I got up from bed . She said she would fix it. I said Thank you and told her I would start taking lukewarm showers. After I took my shower, while applying aquaphor, a lot more scalps fell off from my eyebrows. I texted Jackie, she said it's too much scabbing. Day 8 My eyebrows became ugly. Too much color was gone. I would say compared to day one 80% of the color has been gone. I texted Jackie the photos and said I was extremely upset with the result and it shouldn't be like that. I said I didn't want the touchup service and asked for a $200 partial refund . Jackie said she would get back to me later. I said I would wait until the next day. Day 9 I texted Jackie for an answer and she got back to me. She kindly took consideration of my pain during the first service and agreed the second touch up service wouldn't work for me. She said she would need to talk to the salon Manager JoAnn and possibly partially refund me. She asked me to wait 3 or 4 days as JoAnn was on vacation. Day 14 I asked Jackie whether she talked to her manager. Jackie asked me to call JoAnn . I called JoAnn , her only words to me were "We wouldn't do anything for you unless you came in". So we made an appointment. Day 20 I arrived on time for the appointment. Jackie was having clients. JoAnn and I briefly went over the whole thing in the waiting area. She said she would look at my eyebrows at Jackie's room when Jackie became available as the waiting area was too dark. About about 30 minutes' wait, Jackie, JoAnn and I had the discussion. Here is the summary of our arguments: JoAnn and Jackie didn't deny my eyebrow result was bad. JoAnn and Jackie said it's normal to have bad results after the first service and sometimes it might take 2 or 3 times of the touch up service. . JoAnn insisted that I wouldn't let them finish the service so she would not refund me. I insisted that I wasn't warned that the first time service result could be this bad and I was expecting better results and the touch up is mostly to repair small areas. In my case if the touch up is supposed to fix it, it would take much more time than the first time service and it might even take two trips . I do not want to go through the same process again: being questioned about not applying enough aquaphor, and looking at my mirror every day and getting upset. At the end, I made it clear to JoAnn that I didn't ask for a full refund. Since I didn't want the touch up service which probably would take much longer than the first time service, why wouldn't she refund me partially? She said she would get back to me. Day 21 JoAnn hasn't got back to me. I have to mention Jackie is always nice. She never dodged my messages. She kindly offered to clean up my eyebrows (remove residual ink in some areas as it's too ugly). JoAnn seems to be a charming person despite being scary on the phone. It's just this experience is too disappointing for me and it took so much of my time and my energy. ------------ editing to add: Late in the afternoon, JoAnn sent me an email but she twisted many details in the email. I cleared up her misstatements in my reply. ----------- editing to add: Even the transaction happened initially between me and Jackie, when Jackied asked me to deal with JoAnn, out of respect for Jackie I didn't pressure Jackie. JoAnn challenged me to go to BBB or a local court. I did go to BBB. Then Jackie started to harrass my company saying I am malicious? I finally realized Jackie wasn't innocent as I thought she was. She is complicit.

    Jackie was very nice but horrible at doing eyebrows!!! Please for the love of god do not go to her…read more My eyebrows are so uneven and they look absolutely horrific. Can't believe I paid for this service !!!

    Main Line Nails - othersalons - Updated May 2026

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