The service was terrible, they acted like they had better things to do than fix their broken machines, I purchased a arcade card, and 4 out of the six games I tried were malfunctioning, they gave me attitude when I respectfully asked for a refund. They said the best they could do is a gift card(so the money stays in their possession) 1/10 was a terrible experience. If they at least showed an ounce of care I wouldn't be leaving this review. 1 star. Please stay far. read more

Korrie the Events Manager took great care of us creating our very own bowling league. We have 6 Teams. Bowling Manager Mike stepped it up and delivered a great experience for my whole league. We won Food and Game Cards. I also started Bowling Poker, look it up it's an added bonus for bowling. The staff was quick and friendly. 2 Thumbs Up Guys... read more

Came here for my sisters birthday. It was fun! It's a big place. Not cramped. Spacious I love it. There was also a game going on that day too. They had huge screens by the bowling area but you can see it even if your not playing bowling. So of course the game was on and it was fun to watch. They also have gravity ropes, mini golf, pool tables, hockey tables & video games. Also they have a photo booth to take photos. Some days they have deals going on for $7 for bowling or laser tag & so on. Sign up for emails to be in the loop. Also Monday's they have a deal for $10.95 for all you can play activities or you can choose unlimited video games or $20 funcard for food & fun. From 4pm to close. read more

Fun place to go with friends for drinks, bartenders are very nice :) Would visit again. read more

I love coming here it's always a great experience! all the staff are very helpful and friendly, i definitely recommend this location!

Came to Main Event to celebrate a pre-birthday weekend for my husband. The hostest was great she got our 10 person party seated right away. Food was perfect. I ordered the huge $15 sundae for my husband. We got half way and my husband found two pieces of plastic in his sundae. The waitress says oh I'm sorry what can I do? Well I told her what can you do? this is horrible. She took it to the back and found out that one of their containers were broken and must of fell in. All they could do was waive the ice cream. They could have been more generous than this. read more

the dude w the long hair at the front desk is incredibly rude every single time i come here; it makes me not want to come here. he lacks all aspects of even decent customer service. no manners. looks miserable af all the time. clearly doesnt give a damn about his job. he should be working boh bc foh ain't for him if you want to keep customers happy read more

Main Event has something for people of all ages. Arcade games (with tickets that you can redeem for prizes), bowling, laser-tag, billiards, shuffleboard, and a high ropes course. On top of all that, they also have a restaurant inside that you can get food at between games. Definitely a good place for a birthday party for youth kids--as it has everything they'd enjoy. I've been here multiple times and have done something every time and have always been able to be pretty entertained. The downside of Main Event is that they because they have so many things to do, their customer service is spread pretty thin. We went for bowling yesterday, and rented 3 lanes for two hours. At one point, one of the lanes wouldn't reset/rerack the pins. The button wasn't working, and the "call for service" kept saying that all of their customer service reps were busy at the moment. We had to ask out waitress to get somebody to help us. But after 20 minutes of waiting, they finally came to fix it. Another small issue that wasn't too big of a deal, but still was an inconvenience to us, was waiting on our waitress. We finished bowling and were packing up when we gave her our payments for the food we had ordered. But we still had to wait around for 10-15 minutes until she came back with our change/credit cards. Overall, Main Event is a great place to hang out. They have lots of different activities for you to do and keep yourself entertained. But that's also their problem. They have a lot of everything, but don't really excel at any one thing. read more

Main Event Tempe - Bowling! - Arcades Near Me - Tempe, Arizona

It's ok. Menus were dirty and sticky but it is ok I guess. Also some waitress or buss woman is terrible, I asked for a cup of ketchup and she gave me a total negative attitude by using body language. She has glasses, short black dark hair, no name tag (probs cuz she doesn't wanna be identified.) terrible service by her. read more

This place has been going down hill for a while. This location is just poorly ran. We had an event and our car was broken in to while we were inside. Nothing could be done. Food is just not good and service you might need to take your own order and put it in. Managers nowhere to be found. I have been to other locations and they were not this bad. Reached out to contact them and got the run around over the phone to where I just gave up. Wont be back! read more

This was not the best experience. When I went I was excited to try everything there but when I went to do arcade games many games were shut off or just were not working as intended. For example the Beat Saber Game kept freezing and going black another thing is the VR headset wasn't even new it looked like an oculus rift and had terrible vision inside. Bowling was enjoyable by enjoyable I mean the chicken nachos were awesome besides that it was an ok day I still had fun but there is a lot to fix. One thing Main Event should do is open their rope coarse earlier because I got there at 1 stayed 2 hrs and didn't even get to go on it same with the story rooms. The way they did pricing should be done differently I think that they should have one option for prices and that's it go have fun bowling and doing laser tag. read more

claire was amazing and helpful 10/10 would come just to see her again. she was so nice and so respectful i have never had such great service at main event. read more

Such a great place for adults, kids, and family. Me and my gf had a great time. My gf and I stayed for several hours. The food and service were great! Will return when I'm back in town. read more

I took my two nieces here for the first time this evening as a summer break activity. The Monday Madness was a pretty good deal as they were able to play unlimited video games for only $10.95. I am not too interested in gaming so I cannot really comment how up to date the selection of games were. But the girls really enjoyed them. Now for the food. I had the California Chicken sandwich. On the menu it called for sun dried tomatoes and pesto mayo. I asked to have fresh tomatoes and regular mayo instead and this is when the train went off the tracks. The waiter had to come back three times to clarify what l actually wanted. When the food finally came to the table, after an unusually long wait, they got the mayo and tomatoes correct, but forgot the avocado that was also supposed to be on there. Once half through the sandwich, I received my avocado on the side. Also, I paid extra to get a garden salad instead of fries. The salad was on the plate with my sandwich, which should not be a big deal, however the plate was almost too hot to touch so my green salad was sitting there cooking on it. This also tells me that the long wait for our food was the result of that food sitting in the window for way too long. The kids meals were OK and seemed priced right for the portion, but buy drinks for the kids in the pizza area before sitting in the main eating area. You will have to get your own refills, but they will have a foam cup with a lid and straw instead of a heavy bar glass. I might go back, but will certainly eat elsewhere before going. read more

If you like games and bowling and Lazer tag that's your spot. But if you want to get a drink. Don't go to the bar. I started writing this while waiting to be helped. Decided after 10 minutes. I've noticed staff just standing around, eating food, and doing nothing. Here I am still writing this review. Oh and my friend just text me asking why I was taking so long....I don't mind waiting but when you see staff who don't give a heck thats just poor management.. read more

If I could give this place zero stars I would. Horrendous service, below average food and staff that don't know how to do their job. 35+ minutes waiting for our waters and then another 45+ minutes waiting for our food without accommodations. Appetizers came out 10 minutes after main meals. To top it off, the server was confused and had us write down what we got in her serving pad and still took 30 minutes attempting to split the checks. I will never step foot into this establishment again. Didn't even have time for games at the end. If you are hungry, pick somewhere else. Don't waste your time or money! read more

Went here for our first event as a season ticket holder for the Arizona Coyotes. Had a blast!!! The games were fun and there's definitely a huge selection. Bowling was eh, I'm not a huge fan anyways. Customer service was good and very helpful. Looking forward to going back sometime when we are in the area. read more

Went to ME this past Saturday, September 28, 2024. It was very crowded. We came with a group of about 12 people. One member of our group reserved 2 bowling lanes. We were told to go to the end of the line to get our bowling shoes. We waited for a good 15 minutes, as there was only one person working the desk. We all got our shoes and headed over. Not one time during our entire time there did ANYONE come over to take our order. Several of us asked staff to please send someone over. Nobody came. We had to go to the under staffed bar and wait/miss our turn because we had to do their job. Half way through our game, the lanes ended abruptly. Apparently, the time hour for the lane started when we paid for it, not when we started the game. So we are forced to pay for another hour. I talked to the manager working that night, and he basically said he really didn't care. I told him about the lack of service and he just shrugged his shoulder. We don't go out often because everything is so expensive, so when we do go out, we expect a level of service that is great. Will never go here again. read more

No way this is the service here. Spent well over 150 dollars in my visit. I'm bowling in lane 17 and the pins are getting picked up after I bowl and they fall down and just lay there. Then I go ask to get switched and the employee told me "it's just the pins you hit over last round." Yeah like I never fucking bowled a day in my life... not only that I spend 25 credits on ur stupid Star Wars game and it says critical error. I go to the winners choice to ask for help and I told the guy the game has a error and he says what kind of error. Like theirs a error overall help lol. What the hell ever. Last time I come and visit this shit hole. Employees don't give a shit. Waited like 5-10 minutes at star wars and no one came and helped. Edit: turn on the fucking ac when the employees are fanning them selves that's now you know your a cheap fuck. read more

Omg!! Main event is the best! My son tuned 6 and all of a sudden knew how to kick my behind in laser tag! We went on a slow Wednesday afternoon but the service was still great! The coolest part? The adults had fun too! We played the $10 unlimited games for an hour so my son played ghostbusters 20 times, the roller is at er simulation 10 times and then the card ran out. It was awesome! read more

Main Event Tempe - Laser Tag - Arcades Near Me - Tempe, Arizona

The place itself is fun. Loads of new games, a few pool tables, bowling lanes, and bar. Management, however, is completely incompetent. If you're coming with a party be prepared to have technical and monetary issues. We spent over an hour trying to rectify checks and services issues. We didn't receive our wristbands upon check-in and weren't aware we were missing them until looking over the contract at then end of the night. Ashton, who is apparently the manager, did nothing to rectify the issue. He didn't acknowledge the lapse in adhering in policies and procedures and failed to offer any solutions. Instead, he lost his cool, yelled at patrons, and refused to help. I've worked in customer service, and I understand this isn't how you operate under pressure. In the future fix your on-boarding system, ensure procedures are adhered to, and offer solutions. Do better. Also, maybe hire someone who can handle pressure and has even an iota of customer service experience. read more

Never been treated like the N word until I showed up here. The worst service ever!!!! They called a group of black people animals, a circus because we had a group of 30 coming and asked for a discount. They called the police on us, lied and said we cussed at them. I knew Arizona was strange, but to get hit with blatant racism on day one? I will do whatever I can to make sure these people lose their jobs and main events shut down everywhere! Don't believe me, just watch (-; read more

Great place to bring your kids. It can be expensive, so be sure to get an all day pass. Main Event is similar to Dave & Busters, but substantially better. It offers bowling, laser tag, arcade area, billiards, obstacle course, restaurant and bar area. The bowling is excellent, very well lit, offers automatic gutter barriers for kids, table service for food/drinks, and more. The arcade area features two very large classic arcade games, has to be at least 10 feet high, for PacMan/Galaga and Space Invaders. Laser tag and obstacle course also very well done. The restaurant and bar area also works well for adults waiting for their kids to run out of energy, or money. Overall a great place for family entertainment. read more

No complaints. My friends and little nephews had a blast! We did arcades, laser tag ($7 per person) and gravity ropes ($7 per person). If you're going to come to main event, definitely try the gravity ropes! Super fun! Also, the staff is friendly. They let us have a few laser tag games for free! read more

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Where do I start.. We came here tonight with a group of 10 ppl. After checking in for two lane reservations, we were told it would be 1 hr to 1.5 hrs.. as I write this we are at the 2 hr mark. That alone wouldn't be a problem given a Saturday night.. The fun started when we went to get a table to eat dinner while waiting for our lane. We were greeted at the host stand after a few mins (apparently no host on duty) by a gentlemen who looked like the manager or gm etc. He was polite and checked on table and came back and said a bday party was clearing out and it would be 10mins. We watched as a family of 5 walked in the entrance and proceeded over to the large table( seats 10-20) and we watched as the waiter just proceeded to serve them.. after again getting up and standing up at the host stand the same manager came over and said it appeared out table was stolen, but offered us a large table immediately in the "party area".. ok not the end of the world.. We sat, the first waitress came up after 5 mins and asked what the deal was, we had to ask for menus. She left, another waitress came back with 3 menus(for our group of 10) and then left again only to come back with out more menus to ask us if it would be a split check. I asked for more menus and she came with approx 20. Then back again to clarify if it was a split check. From there proceeded to take our drink order and try and get our food order when we had our menus for 30 seconds. Then after our drinks took 15 mins, smoothies came with our straws, beers were spilt on someone in our party, and no waters were offered or brought. Our food showed up in separate groups, then with the last group, my dish of boneless wings was dropped on the floor!!!!!!!!! At this point I'm thinking we are on a prank tv show to see how far we can be pushed!!! Every one has to ask for cutlery and napkins! The check close out was ok, but the icing on the cake in all this? 1. I asked for blue cheese, and got ranch! 2. My original blue cheese is still on the floor as we speak 3. 2.5 hrs and this review we still haven't gotten our lane and have already spent $400 at this establishment!!!!! read more

Main Event Tempe - My poor blue cheese - Arcades Near Me - Tempe, Arizona

Went here for a friends birthday party, it was a first for all of us, but overall this place was horrible. Our first activity was bowling and to summarize it, it was pretty fun up until we had to move on to laser tag. For some reason, friendly fire is on which means you can just shoot your own teammates and get points. It also didn't help that the laser guns sometimes just didn't bother shooting, which meant half the time, all of us were just looking at each other and waiting until they fired. Lastly was the arcade, this arcade was so poorly managed and awful that I went home early out of anger. It was 15$ for 75 credits, which was basically 7-8 games. Most of the games didn't work and took my credits (this mostly was for the claw machine games and a few other games too). For the other arcade games, they just didn't dispense tickets which meant I spent credits and didn't win anything. Overall, just go to cracker jax, that place is way better and actually gives a shit about your experience. And as a final kick in the nuts, my friend left the gift I got him for his birthday at the bowling alley (20$ steam gift card with a silly birthday card that had inside jokes written in different languages) EDIT: They returned the card I gave him, but not the gift card, which was in the card, which means someone who was at the bowling alley took it from the card or was snatched by an employee. read more

My family went for the 1st time on November 9th to celebrate my son's birthday! The kids took off and the adults played pool. Brandon who is a bartender assisted our every need. We went to him for drinks, food, questions, paying for a game of pool and any questions. He was super busy and was still extremely patient! He addressed me by my 1st name every time and smiled! He was the appitumy of what customer service is all about!!!! Thank you Brandon!!! Your amazing!!!! read more

Main Event Tempe - Playing Pool - Arcades Near Me - Tempe, Arizona

Good place for group & work outings! A lot of things to do, drinks are good and the overall atmosphere is pretty fun. We did have an incident where a lane was not operable and the attendant failed to block off the lanes properly while it was being fixed. As a result, someone in our group bowled in the lane next to it without knowing that she wasn't supposed to and the attendant was very rude to her and made a very nice, sweet-hearted, young woman cry - that's a no-go. Also, not all the gear for laser tag was operable so we kept having to switch gears. I personally had to switch twice and the third still was not working properly during the game. read more

I went here with friends, and I did not enjoy my experience. The staff were very rude, and added gratuity without us knowing. Honestly the food was not very great, and made my stomach hurt. Overall, Im not happy with this service. Our lane shut down five times and we were moved three times. Great decoration though. I wish I got a refund. read more

It would be nice if you guys were a little bit more organized. I saw that there were people all over the place, people at the bowling lanes, at the bar doing nothing. We sat at the booths and the table was a mess, and seats were sticky. I say that you guys need to a group working in the kitchen, people at the lanes, and people who will clean tables for you and your family to sit at. I dont know how to run a business but you guys should have specific people working at places, bar (who can clean tables after people leave because they dont do much). Your guys ordering system is a little confusing but I guess its fine. Other than that, Food was great. read more

Currently 10:00pm at this location. Walking in: no greetings. A group of 10 of us came to celebrate an honorable birthday. Our waitress, a kind young lady, is training with Drew. Good luck girl. We all highly understanding about her training, the fact it is a Friday night and it is the summer cool. The group starts arriving at 8:30pm. After sitting for half an hour we are asked if we'd like to order drinks. Another 30mins go by and we have to hunt them down to order food. The entire table order was taken instead of mine. Cool. They are busy, it is loud, got it. Water is given to folks at the table. I flag Drew down to put in an order and he quickly scurried away. Okay that was the 2nd time. 3rd time a friend flags down Drew and explains I wanted to put in an order. I express to him get I've tried twice already and was either ignored or overlooked. That's when it gets interesting. . Drew decides to get an attitude. "Okay. So. What do you want?" I say "Excuse me" His face draws in , brows lower and tone gets more irritated. "What do you want to order?" Not that attitude Drew. No thanks. Requested a manager. She came within 5 minutes and pulled him to the side. The manager seemed to be understanding and asked if I wanted to place an order. At that point I am over this place. After her talk with him, the crowds starts to die down in that area and he realizes he may actually want a tip. All of a sudden he can double and triple check if anyone needs something. . All in all. Based off this service I do not plan on returning. #DaveAndBusters! read more

DO NOT WASTE YOUR MONEY HERE!!! In the 70's there was an illegal sales tactic called "BAIT AND SWITCH", a company would advertise a killer deal on a product, and when you get to the store to buy it, they are suddenly out of stock, but have something "better" at a much higher price. This particular Main Event is trying to bring back the good ol' days with their ALL DAY PASS. We went there and bought 5 bracelets to bowl. Each hour you have to go to the desk and tell them to extend your time. As well, they only give you 2 hours, a little fact they don't mention when buying your bracelet. My son went to the desk after the second hour only to be told we ran out of time. Highly embarassing for an impressionable teenager. When I asked why we were out of time when I purchased the ALL DAY pass, I was told that there could be a waiting list, so he had to get permission to give me my third hour. We finished our last game and I spoke to the manager, Mike, and he immediately offered me a refund. Now, at this point, most of my family has left. He tells me i can have a refund if I can produce all 5 bracelets. As i said, my family had already left, so no refund. DON'T WASTER YOUR MONEY HERE!!! read more

No matter what the age maybe this is the place for family friends social our events or even if you just want to go alone just to get your mind off some things they have so many things to pick from from bowling to a open menu to open bar games laser tag this is definitely a place that you can go any day the week read more

Main Event Tempe - Arcades Near Me - Tempe, Arizona

Drew saved the day! I arrived at the Tempe Main Event location with 13 children ready to play only to discover that the event coordinator did not include the arcade option for the All Access party scheduled several days prior. But, Drew saved the day!!! You are so appreciated Drew!!!!! read more

This is our favorite time pass place. Whenever we are in a mood for some arcade games we go there and play for couple of hours. We like to play down clown a lot followed by basketball and match the color. They also have other games like laser tag, bowling, pool and shuffle board. You play better you earn tickets and then you can pick gifts from the shop based on tickets value. They had some offer yesterday one entree and $30 game You pay $32ish which was a good deal. We ordered wings for appetizer and flavor was lemon pepper. It was okay could have been better. But we did ask for mango habenaro and soy garlic sauce which added some flavors. It's a good place to come in groups and have some fun. They have enough parking spots and it's closer to i10 if someone needs that info too. read more

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Brought my family here to celebrate a birthday. Every game we played was broken or out of order. The staff was friendly. The restrooms were trashed and out of toilet paper. read more

Eat before you come here! And then, still beware... This place is RIDICULOUS when it comes to customer service on ANY level. Just an Ok place to bring kids who just want to bowl and play games. Bowling alley "servers" are a joke. Don't even think you will get waited on with the smallest sense of urgency if you sit in their "dining room". The only diners in the entire dining room and took 10 min to be greeted, 10 min for soda to be delivered. No check back on how food was or did we need anything else... Finished meal and finally saw our server 20 min after that. I've been burned here once before with their service, never again. I'll drive 30 min to Maricopa before I come here again. read more

Had such a fun time! Service was great and the food was on point. My girlfriend and I played a few rounds of bowling then for dinner we got their 10' pepperoni pizza, had a few beers and ended our night with this PHENOMENAL dessert that I highly recommend every one to try! It was my first time here and I can't wait to come back already! read more

Main Event Tempe - Modelo - Arcades Near Me - Tempe, Arizona

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Such a disappointing experience honestly. I've been to main event with my family for years and I haven't encountered an issue before. Today I went with my family from out of town and all the staff was rude and not willing to help. My first experience was when I first walked in to buy a wristband. The man who was helping was not very nice, I asked about packages and how much it would be today and he was rushing and didn't seem to want to answer my questions. My second experience was getting ready to do laser tag. We asked to be put down and a woman rolled her eyes and acted like she didn't want to help. My third and final experience was when I took my sister to go get a cup of ice. We went to the kitchen and stood there for a few minutes while the employees looked at us but didn't acknowledge or try to help us. Finally an employee looked by us and said "I would go to the bar" Instead of asking us what we needed or offering help. I spoke to the manager and she apologized and was nice about the situation, although I appreciate her I was really disappointed in the main event experience considered I paid to go have fun with my family. read more

We decided to try Main Event for dinner since we had only stopped in for quick games before. My wife was in the mood for pizza so she got a slice with her dinner. The pizza was laughably bad and was seriously worse than little caesars. To make matters worse, we saw the bill we had been charged 5 dollars for a small terrible slice of pizza. We could have bought a whole (better tasting pizza at little caesars) for the cost of this one slice. After our disappointing dinner we wanted something sweet. We saw that the pizza place had gelato so being huge gelato fans, we decided to give it a try. When the girl behind the counter had a hard time scooping it....we knew something was wrong. Lo and behold we tasted it and found out it was ice cream and not gelato at all. This is false advertising and they should be ashamed of themselves. We will not be returning. read more

Main Event Tempe - Worst pizza we have ever had. - Arcades Near Me - Tempe, Arizona

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