very helpful and, great customer service, thank you, for being so kind and generous. I needed tape and was shown all the option, I got what I needed and she even gave me clear jacket for my package read more

very greedy and very bad service, for my authorized UPS return item with barcode, this store will charge $2.50 for printing out a shipping label, and they said they don't know where can find another UPS location. I just left there and will never come back! read more

Great location, offer full range of mail services, packing supplies, copier available, super friendly staff - everything you need when seeking mail services. was even able to drop off my tax return. parking is sometimes challenging as they are located in small strip mall with lots of other stores, but spots are available, just have to look. read more

Never had a friendly experience here, it's just a convenient location for me. No smiles, minimal and mumbled verbal interaction, messy interior, Help Wanted sign that's been there years. Go to a real post office if you can. read more

Mailboxes & More has decided that they don't make enough money-SO-they are charging me $1 to "store" the package I just dropped off to be returned via USPS! What did I say- "I'll take back my package and the letter I just gave you to mail. You are no longer getting my business." Then I left through the same door I entered-the one that has been broken and hardy opens. The same door that has been in that poor condition for at least one year. Convenience is nice- but convenience has a price. I'll never walk through that door again. read more

Mailboxes & More - The store front and their broken door. I did not let it hit me on the way out. Customer service with compassion matters. - Mailbox Centers Near Me - Portland, Oregon

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They mismeasured my package by a couple inches and thus were going to overcharge me for mailing my pkg. I even asked the clerk to confirm the measurement and she still quoted me the wrong measurement. So, I went elsewhere to ship it. Disappointed... used them in the past w/no problem. read more

Now they charge $1 for every package you take there. If you don't want to accept packages from the usps, ups, fedex, etc., then go into the mailbox and shipping business. I don't think it's right and to be honest I don't think they are allowed to do that or should be allowed to do that. I will be reporting them to the usps. And I will no longer be coming here. I will make sure to schedule a pick up the night before if I have a package to ship. Or just hand it to my mailman when they are delivering my mail. Not cool at all. read more

I star is too good. I've been popping in there off and on through the years. I ship packages on a daily basis with ups and fedex. I have received attitude everytime I have gone there, rude people, not helpfull. This time I went in I was dropping a fedex package off, asked for a receipt and they refused. Not ok. Many of us need to retain receipts for proof of drop, this is not an uncommon practice, it's a standard business practice. There is a postal Annex just a few miles away on Cedar Hills (2850 SW Cedar Hills, Beaverton). Owner is pleasant, gratefull for the business, and very helpful, as is his staff. He got my business today. I will never go back to mailboxes and more. Being rude was bad enough, this takes the cake. read more

Wow! I walked in today and heard the guy talking on the phone in the back, waited a couple min and he finally came out. He saw I had two packages to drop off and says you can just leave them here. I asked for a receipt and he says no, we don't give receipts. I've been coming here for over 20 years so I know he was lying. Usually, they will scan the packages and can print a receipt to show the packages brought in. I said, oh, I can usually get a printout when I come here. He says "then you can just go somewhere else." What an absolute jerk, unbelievable response. He was just being too lazy to scan my packages and print anything and further decided to respond with something extremely rude. I asked for his name, it sounded like Raji. But I'll further update if my packages become conveniently "lost" I hope Raji is the owner, otherwise he needs to be fired. read more

I was a long time, loyal customer of this business "back in the day". Recently, I had occasion to need to rent a PO Box and stopped by to chat with them about it. What a change! Prior to the new owners taking over around two years ago, this was a solid five star business. Under new management, it seems to be a solid one star business.... and it would probably be at an even lower rating except that one star is as low as you can get on Yelp. Talked to a young Asian Indian fellow who I'm guessing probably wasn't the owner. He was not overly interested in talking about why I should rent a box there versus one of their competitors. He showed me the three mailbox sizes and pretty much walked away from me. No further discussion was needed as far as he was concerned, apparently. My take is that this business now focuses on selling cheap gifts, greeting cards and various novelties. They really don't seem to be focused on anything to do with mailboxes, shipping and so on. Sadly, there are very few mailbox/shipping options in the Cedar Mill area. The UPS store, which is close by has served me well in the past However, they also have a LOT of very negative reviews, mostly having to do with nickle and diming customers to death. And as far as mailbox pricing goes, the UPS store is in the absolute stratosphere! So renting a box from them is highly unlikely. The deal breaker for me at Mailboxes and more is that mailboxes can only be accessed during regular business hours which just wouldn't work for me. Major bummer. What we need is a USPS substation in the Cedar Mill area now that Bales is closing.... read more

they charge for everything!!! USPS prepaid costs $1.00. Whoever heard of such a crazy thing. I will never do business here!

Super helpful and kind! Great service and incredibly useful services for a really low price

STAY AWAY from that "business". Requested twice application for new client (04.07.23; 04.08.23). Lady ignored. Owner need attention, lady on reception will destroyed your business soon. Worst experience. read more

The staff is awesome and always willing to answer any questions. Very convenient location, so you don't have to drive all the way across town to mail letters or packages, specially oversized packages. The hours are convenient as well. And if you get hungry or need to buy something, there are several restaurants and stores close by within walking distance. read more

Id give a 0 if I could. Pandemic effected you business? I get it. But their hours of operation are horrible and the attitude of employees is as well. They act like they're doing you a favor rather than providing a service. Now the have a tip jar at the counter? So m supposed to tip for going in and picking my own mail up? It's 1:15 PM, stopped to pick I mail and there's a sign on the door .'Out to Lunch '. Nothings posted to give you a heads up so at the very least you can expect it. Doesn't even list times. Is it the same every day? Really wish some one ( ANY ONE) would open nearby. DO NOT OPEN A MAILBOX HERE! read more

I've been coming to this place for over a decade, dropping off packages every week and getting drop off receipts each time. Today I went as usual and the man behind the counter refused to take my package (insisting I leave it on a counter in the middle of the store where anyone can access it) and refused to give me a printout, which I always get when I do drop offs. He was shockingly rude and said I could go somewhere else because "Mailboxes & More never gives printout receipts," (not at all true, I got one four days ago), so I left. I won't be coming back again, and recommend Postal Annex 190 to everyone. They give a receipt and keep your packages safe. It was a really unpleasant experience because he was so rude, and I ultimately was not confident that leaving my (valuable) package was a good idea given his behavior. read more

I've had nothing but horrible experiences with these folks. I tried giving them all sorts of time to do things differently after they took over but I'm done. They raised rates without any notice when they took over. They regularly do not send me renewal notices and then charge late fees. They will put final notices in my box when they've never given me a first notice and are horrible when you try to talk to them about it. I've had staff that I've never met before be super rude to me. So disappointing and incredibly frustrating. Your mail is too important to trust these folks with it. read more

I wish I could give zero stars. I spend hundreds of dollars a week at this facility for postage, shipping, and office supplies. Today when I was shipping a box they wanted to charge me for one single piece of tape #customernomore read more

Don't ask to use the tape. I did cause I noticed a hole in my box. I casually asked if I could borrow the tape (it's a shipping place after all.) I was given the third degree about why I needed it. Then I was told I still couldn't use it, but that for a $1 fee the man would come out from behind the counter with the tape and place a 2 inch piece over the hole for me. I thought it was a joke but his face said he was dead serious. So he put the tape on and I paid the dollar using 4 quarters. Most akward money exchange ever. He didn't deserve it, he didn't earn it in my opinion, but he insisted. 6 year customer. I've shipped, gotten keys copied, made at least $50 worth of photo copies, even rented a mail box from them for a year. They switched ownership and they now act like this. Making someone pay for a 2 inch piece of tape at a shipping place is the equivalent of a resturaunt charging for napkins. It's tacky. Making someone explain why they need tape at a shipping store is simply degrading and beyond rude. Like I'm some criminal trying to "scam" tape. Give me a break. I was so embarrassed for that worker and his evaluation of the cost of his "labor". Pathetic. He didn't even seem remotely embarrassed of the interaction, no self awareness. With a stingy and suspicious attitude like that, he's not going to go far in life. If a two inch piece of tape is worth loosing a 6 year customer over, then they obviously don't deserve my business. I'll be happy to take my money elsewhere. They just got their last dollar out of me. Petty behavior, there are places that will trust you with the entire roll of tape and not treat you like a criminal for asking. read more

they provide no receipts, what services do they offer? just for over charging something you can easily do online!

Very poor customer service, definitely don't ask for a piece of tape. Last time I was there, copiers weren't working either. Will not be back. read more

I have shipped packages from Mailboxes & More for years and years, but after a recent experience, I won't be returning. The shop changed hands earlier in the year, and it wasn't an improvement. Packing and shipping supplies were replaced with tacky gifts, cheap jewelry and saris. I go there to ship packages, not buy gifts from India. Prices for shipping seemed to rise quite a bit with the new ownership. The last straw was when I paid almost $50 to ship cookies to my mother for Christmas, explaining that they were fragile and needed to be packed carefully in a large box to avoid damage. The clerk pulled a box that was too small. I asked for a larger one, once again explaining the reason. She didn't pull a larger box for me but promised to use a larger one. That's not at all what happened. The clerk did not use a larger box, the contents arrived damaged, and I'm very unhappy. The clerk not only failed to fulfill my request, she lied to me about it. So, now they have lost a steady, longtime customer. I wouldn't be surprised if the new owners run the business into the ground. Oh well, That's the way the cookie crumbles! read more

I pay online for a USPS flat rate box... I print the label and go to this store to get a box, which the USPS site says are free at any postoffice.. but wait... they want to charge me $2.00 for the box. When I questioned this practice, he first said it was new policy from USPS... then said not all stores do it.... I said I will go elsewhere.... read more

I LOVE this place! The employees are really friendly and helpful, they have great copier machines, and they are fast and efficient. I've been to some other similar types of businesses in the area and this one by far out surpasses any of the ones I've been too. I always use them for any of my shipping or copy needs. They also have a great selection of birthday and all occasion cards which I love too! Highly recommend. read more

Tried to be helpful, but person helping me did not seem to understand how to use their shipping software. Lots of miss information that took a while to correct. Told me they would ship FedEx, but when I reviewed my receipt it was on UPS; this was not a problem because the price and delivery dates were essentially the same, but it was miss information again. The emphasis of the business model seems to be moving from shipping to non-shipping retail items. I hope the owners realize that reason most customers enter their store with shipping on their mind and will remember their shipping experience first when talking with friends. read more

I went to this store to ship a 3 lb package to Jacksonville, SC via FedEx Ground. The cost for the shipment was quoted to be at $39.49. The clerk suggested this was pretty expensive but it was the cost, so I stupidly paid it. Later I did some research and found that the FedEx Ground rate for shipping a 3 lb package to the ease coast was $12.05 but they have something called "dimensional weight now" for this package calculated out to be $18.90. I went back to Mailboxes & More and asked about the difference and got several stories about a holiday rate or a special fee for this zip code which I really don't buy. The bottom line, I have made my last visit to this store and would advise others to beware. read more

Chris was helpful with my amazon return! Efficient, friendly and great customer service!

I went in to drop off packages during the holiday season and they refused to take them claiming lack of space I was shipping for poshmark and needed to get one of the packages out that day or I would loose the sale and they still refused to take even one. Terrible terrible service. read more

TERRIBLE! They returned my mail! How can you trust a mailbox service that does that?!?! They also claimed to have notified me via email and phone, but I received no emails and no phone calls. I do not delete voicemails/emails for precisely this reason. They are dishonest and untrustworthy. Total scam. I rented a mailbox here because of the stellar reviews for the previous owners. The new owners are awful. read more

great place to go for all your shipping needs. the new owners are friendly, knowledgeable and fast! prices are reasonable.

Last time I give them a chance. The owners changed ? about a year ago. I loved the old owners.. very quick, professional, helpful. The last time I was in about a month ago the person at the desk didn't seem to know how to run the computer and it took FOREVER and she had to redo it three times. Ok I gave them another chance. I needed a passport photo-- I CALLED AHEAD to ask if they do them, machine working etc.. said OK I'll be right over. I get there and the woman at the front desk ( same one I talked to earlier) says " Oh gee I've never done one..can you come back on Monday when the owners are here?"!!!! really.... I'm done.. There is a post office a block away at Bales, I went to Walgreens where I got my passport photo in less than five minutes ( it is less than a block away). No reason to EVER go back here. Shame... since I used to go there all the time for packages, stamps etc.. not any longer.. total incompetence. read more

Great service! They did an after hour notary for us! Life savers :) plus the owner is a friendly guy from the Midwest!

Terrible customer service. Rude employees who clearly have no interest in serving their clients or community. I love to support local businesses, but this store has outrageous prices for basic services as well as messy, unorganized merchandise. read more

Store employees were very friendly. Notary service was decent and at a reasonable price. You can ship via the USPS, UPS and FedEx from here. read more

Update: The previous owners sold the business to a nice young couple recently. The older gentleman who formerly owned the place was getting too tired/forgetful and he was making a lot of costly mistakes. It's good to know when to throw in the towel and to retire. Still a great place with lots of different services such as a notary, international shipping, and a fax machine. You can also do UPS dropoffs. Glad we have them in the neighborhood. read more

I am very disappointed with the new owners. There are numerous signs posted around the shop saying things such as " These boxes are NOT free, you must pay for them" or " You must have packages taped up yourself before coming to the counter, tape is for sale". Seriously, we have to pay for a strip of tape?! To top it all off, I went there 10 minutes before closing last night and was told that the register was already closed. The sign on the door said they were open until 7 pm and it was clearly not yet 7. When I pointed this out to the clerk she informed me that I could come back tomorrow and speak to the owner. ZERO customer service! In addition to the unfriendly atmosphere with all the negative signs posted and now this, guaranteed that I will never go here again. Ever. read more

We have adopted four times and have been to probably 20 different notaries over the years in two different states. We had the best experience here! Everything was notarized quickly and easily. Everyone was very friendly to our whole family. We are so lucky to have this place local to us. read more