I will never step foot in this store again.
I needed to return something to Amazon yet I had thrown away the shipping box. The postage was already paid so I stopped in to the Mail Room simply for a box. The Mail Room had a medium sized box for sale for $4.95, a little high for a box but no matter. The trouble arrived when the clerk asked if she could mail it for me. "Well, I already have the postage and I have packing tape in my car do I should be ok", I said. To which the clerk replied "it is no problem. I can do it for you."
At this point I agreed thinking how nice she was being. That was until she rang up the box and an additional $5 fee to 'pack' the box. Outraged, I politely made it clear I was I was not paying for the packing charge, though I still agreed to pay for the box.
At this point the manager or owner came around to question the issue. I explained the situation, yet he insisted I pay the additional fee. I then asked him to remove my item from the box and give it back to me so I could find a new way to ship my goods. The owner refused my request stating that the box had already been cut to order and could not be exchanged. After much back and forth I once again agreed to purchase the box but refushe the packing fee. Finally, the manager cut open the box and removed the few wads of 'packing' from my non-fragile item. He then charged me for the box with an additional $1 for the tape that had to be used. I paid what was demanded, taped the box, applied the label, and dropped it at the post office.
Not only will I never go back in this establishment, I will also smile bright the moment they go out of business. read more