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    Mail Plaza

    4.5 (2 reviews)

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    FedEx Office Print & Ship Center - Super clear and helpful beyond these doors.

    FedEx Office Print & Ship Center

    (19 reviews)

    This review is not for the store - but for a single staff member: Gilbert. While I agree that the…read moreprices are outrageous, the service I received on a recent visit was wonderful, which distinguishes this FedEx Office from all others. I stopped by this one as I was in the area looking simply to save time. I myself have had awful experiences at other FedEx locations, so I must admit I was slightly hesitant. Gilbert was very kind and attentive, and helped me as I printed various items. He was informative and had plenty of advice to share. I'm someone who prints often--signs, stickers, posters, etc.--Gilbert assured me that they could help me create literally everything they see in the store. Granted, you can print documents and send faxes at other locations for much cheaper (also--the lamination prices are really ridiculous), FedEx is fair for bigger projects. Even so, it is unlikely that I would return to any FedEx had it not been for my most recent experience at this one. One thing is for sure: If I am to return to any FedEx Office, it's this one. Thank you, Gilbert. Good customer service makes a major difference to me.

    My Husband & I stopped at this location to make copies. There was a lot of employees but not 1 even…read moreasked if we needed any help. WE did need help. We are older & we asked a older employee to help us. He yelled at Gerry to read the instructions real loud. A very rude man who hates his job? Or a miserable fool? anyway Gerry said to him so you are not going to help me. He proceeded to yell once again that he needs to read the instructions. What I Jerk! I believe some people just work to get the check & could care less about being nice to customers. Well he seemed forced to help us & the machine was messing up. I told Gerry we could have gone to the nice library as most people who work there are kind & helpful. This man needs to retire. Also there was at least 6 other employees not doing anything. We live in Chicago & have a Fed X near Harlem & Irving & the staff there is very kind & very helpful. It makes me sick that people like him even have a job with the public. Get rid of him!

    Mail Plaza - shipping_centers - Updated October 2026

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