the 'manager' left me their email and I sent them a message to which they never responded…read more(shocking). I attached the screenshot as proof. The tracking from 08/12 still says they haven't received the item. And my customer called their store to ask and they said that they 'ship every day' and that I should call UPS. Even my customer said the woman on the phone was rude. The woman on the phone also asked if I got a receipt which basically means since I didn't get a receipt that they have no control of what happens with packages that go to their store. Riiight. This store stinks with a capital 'S'. Pretty sure they threw my package out. Wish I kept it and walked out. What's worse is when I contacted UPS directly (several times), they told me to open a claim. I already did. They did nothing. I also have a premium membership but i'm cancelling that.

There are so many reviews at store page in yelp, google, facebook on store owner as being the worst…read moreperson ever. Avoid this location at all cost. Here is the worst experience of my lifetime:- I reached the UPS Store (#4939) around 5.40PM on Nov 4 2024 at Fort Mill, SC to drop a package. A man standing next to the machines shouted angrily "GET IN THE LINE". As soon as he saw me he was angrily fuming. I said "I just needed to tape". He said again "GET IN THE LINE". Thinking he might be having a rough day I ignored and went back to the line(3-4 customers). After a couple of minutes he called me out of the line to the machines next to where he was standing. He looked at me and screamed again "YOU DON'T WANT TO SCAN?". I was simply waiting for the instructions and didn't appreciate the mean reply. Meanwhile some caucasian women entered the store and he greeted her with a nicer tone saying "Good Evening". I felt weird by the contrasting treatment but ignored him again. I scanned the package. He again talked in the same tone "LEAVE IT THERE AND GO". This time I had enough of his behaviour directed towards me. As a customer I expected better. First time I talked back and said "I will wait for the package to be sealed". I was returning a phone and in the past ATT has lost my phone so I wanted to be extra careful. He screamed "LEAVE IT AND GO. I WILL SEAL LATER. YOU KNOW WHAT I HAD ENOUGH JUST TAKE YOUR PACKAGE AND LEAVE THE STORE. THIS IS MY STORE AND I CAN DENY SERVICE. I AM DENYING YOUR SERVICE JUST LEAVE". I was completely shocked at the humiliating and discriminatory behaviour. I tried to reason with him by saying "You have not been talking to me decently since I entered the store". He smirked and said again "This is my store and I can deny service. Just leave the store". I asked what his name was. He aggressively pointed at his name tag and looked at his coworkers and said "MY NAME IS HARI" as if daring anyone of his subordinates to question him. I turned sideways to two employees working at the counter to reason with this man and come to my defence. They saw their boss looking at them and simply went back to their work and kept their head down. By this time I was simply lost of words and stared at the worst discriminatory experience of my lifetime. Just the sheer insult has taken me aback. Looking at my plight a UPS delivery driver said "Sir, please come out I can help you". When I was outside he inferred to ignore the incident. He told me about another closest UPS store (20 mins drive one way in the wrong direction). I have ignored the man twice but I can't ignore it again! After this experience I don't think if me or my family will ever be using any UPS services/stores again, a place where I was humiliated and discriminatory denied a service. I will raise this incident to the appropriate authorities. This behaviour and insult of customers is not just appalling but illegal too.

Dropped off a package and forgot that I needed tape and they were so nice and just offered to tape…read morethe box for me!

To obtain postal box, to many segments to complete instead of consolidating the process…read more Convenient for individual relocating. Notification of pending charges improved but initially cumbersome Monthly fee should be lowered to keep existing customers

I have been using Postal Route for my online Etsy Shop "NoirVeda" business street address. As a…read morebusiness owner I want to keep my home address separate, so this works perfectly. I sell Ayurvedic organic skin products and growth serum for hair. So far I have not had any issues. If something is returned to me they will scan and send me a email. I can decide if I want to pick up the mail, or have them deliver to me at home. So far Im a happy customer! @glampedlife

Top notch customer service! I can't say enough good things about this place. I drive an extra 4…read moremiles instead of going to the Fort Mill post office. They are quick, friendly, and reliable (unlike the PO). I receive a transaction email as well as an email when a package has shipped.

This place sucks, stood in line for 45 minutes waiting to send a small package. They were helping…read moreother customers at first then the boss finishes up and proceeds to take people from the back of the line to do book binding instead of just helping next in line. The lady working there was clueless and couldn't figure out how to pick a box size. Place sucks balls don't give them your money go to ups.

I had to print some paperwork, and since I am used to having to do all the work myself via a QR…read morecode and a machine... Jasmine asked me if I needed help. As hesitant as I was, because I'm used to having to do it myself, via self service directions, I got confused, as it seemed that the steps I had done in a year prior had recently changed. Jasmine was so sweet and worked with me personally to print out my paperwork. It was such a delight to actually speak to a person, and have a smile along with it! Thank you, Jasmine! I hope you have a wonderful holiday weekend!

Always willing to help out to make sure our package gets to its destination on time and at the best…read morecost !

Post Net, they are super polite and very professional. Haresh is very dedicated and cares about…read moreevery detail in the project to be executed. After we know this place we won't go to another one.

Ok, watch this place. They always say, just drop your stuff and we will take care f it.Well I got…read morecharged back 40.00 for something I dropped off and never got back to Amazon.when I asked them about it, they where really rude.Make sure you get a receipt so they don't keep your returns

After Bank of America couldn't notarize our form for us, we walked across the parking lot to UPS…read more They can attach a notary page if there's no spot for the form to be notarized which is what we needed. It costs $5 per form you need notarized which seems crazy for something that took less than a minute, but we had no where else to get it done for free. It was a quick in and out for us. They were friendly. No major complaints.

I called everywhere to see if I could get a high resolution image printed for a prop and AIM was…read morethe only place in the area that could do it! They were very happy to assist, laid out all the options available, and even cut out the image so it was ready for use upon pick up. We were the hit of Trunk or Treat!

Genuinely one of the worst customer service experiences I've ever had. The girl at the front was…read moreBEYOND rude. I walked in and asked for the cheapest shipping option. One of the girls looked at what I had in my hand and said it would be $2.50. I said great. The RUDE girl measured the envelope then said it would be $8 plus take over a week. I said I thought it was going to be $2.50. She didn't say a word and just handed me back my package! Will NEVER return.

Didn't know we had a UPS store close to Clover, SC and here it was!! Very friendly customer service…read moreand was able to get some equipment to a particular equipment.

Walking in at 330 on a Saturday with arms full of Pre paid boxes with labels already printed for…read morethem. They literally shut the door in my face. All they had to do was take the boxes and scan them.