I initially throught that staff would be friendly and helpful; They roped me in and I would return…read morea few hours later - Only to find a sign on the door that they were on Lunch Break; - So, I waited around like a fool for 20 minutes. Things would be out of control. Why would you take lunch at the close of the business day? Gal working the store was solo and not helpful. She actually made me feel uncomfortable, getting all up in my business about what I was shipping. They are a little pricey. I was happy my package made it up to Staten Island; - Anyways - they had all the services that I needed/requested. I laminated a few items - I suppose I will be back; - But, the location in SouthPark is way better.

12:30pm on 3/4/25 - whoever was working front desk needs better customer service skills. All I did…read morewas drop of a package and I just get attitude. Why!!!??

Aaron was 5 star, and a complete professional. I normally have a lot to say with a few quips thrown…read morein, but this was just quality customer service. Something that I have seen less of recently. When people get good customer service they usually just go about their day, but when it's bad everyone has to know. So big shoutout to Aaron for not just giving the right answers, but also helping me self correct so the next time I come in I'll know what to bring.

It has been eleven years since I wrote this review back in 2009. At the time, it was my eleventh…read morereview on Yelp and that was more than fourteen thousand reviews ago. And back then, this location was across the street in a building now occupied by a medical office. Instead of printing up business cards, this time I am shipping a loaner laptop back to my customer. The young man at the counter pulled an appropriate sized box, weighed it with the laptop, obtained the address and provided a price. And yes, I did get the receipt that the package was delivered on time and signed for. Definitely not expensive but that's FedEx pricing and not really the store's pricing. And still, competitive with UPS - I checked. All the proper COVID protocols are being practiced with clear "stand here" markers on the floor, plexiglass partitions at the counter and masks required. [Review 14255 overall, 1579 of 2020, number 2690 in North Carolina.]

This place sucks, stood in line for 45 minutes waiting to send a small package. They were helping…read moreother customers at first then the boss finishes up and proceeds to take people from the back of the line to do book binding instead of just helping next in line. The lady working there was clueless and couldn't figure out how to pick a box size. Place sucks balls don't give them your money go to ups.

I had to print some paperwork, and since I am used to having to do all the work myself via a QR…read morecode and a machine... Jasmine asked me if I needed help. As hesitant as I was, because I'm used to having to do it myself, via self service directions, I got confused, as it seemed that the steps I had done in a year prior had recently changed. Jasmine was so sweet and worked with me personally to print out my paperwork. It was such a delight to actually speak to a person, and have a smile along with it! Thank you, Jasmine! I hope you have a wonderful holiday weekend!

I called everywhere to see if I could get a high resolution image printed for a prop and AIM was…read morethe only place in the area that could do it! They were very happy to assist, laid out all the options available, and even cut out the image so it was ready for use upon pick up. We were the hit of Trunk or Treat!

Genuinely one of the worst customer service experiences I've ever had. The girl at the front was…read moreBEYOND rude. I walked in and asked for the cheapest shipping option. One of the girls looked at what I had in my hand and said it would be $2.50. I said great. The RUDE girl measured the envelope then said it would be $8 plus take over a week. I said I thought it was going to be $2.50. She didn't say a word and just handed me back my package! Will NEVER return.

The customer service here is terrible; the person behind the counter is rude. Apparently if you…read moredon't fit a certain demographic you're supposed to scan your own packages.

The 3 gentlemen at this store are seriously the nicest group of men ever. They're always so…read moreprofessional, so FAST and so efficient. I walked in and there were 9 people waiting to be seen.. I kid you not they worked so well and so fast that the line moved in mere minutes. I didn't wait for more than 5 minutes! They always provide great notary service for a great price too.

Ok, watch this place. They always say, just drop your stuff and we will take care f it.Well I got…read morecharged back 40.00 for something I dropped off and never got back to Amazon.when I asked them about it, they where really rude.Make sure you get a receipt so they don't keep your returns

After Bank of America couldn't notarize our form for us, we walked across the parking lot to UPS…read more They can attach a notary page if there's no spot for the form to be notarized which is what we needed. It costs $5 per form you need notarized which seems crazy for something that took less than a minute, but we had no where else to get it done for free. It was a quick in and out for us. They were friendly. No major complaints.

This is by far the best location! If you need anything printed please go to E-ARC and speak to…read moreKelvin (Isaac is amazing too). ****HIGHLY SUGGEST FOR ANYONE NEEDING PRINTS FOR REAL ESTATE or CONSTRUCTION INDUSTRY for MODEL HOMES or anything else**** My husband and I originally called and then popped in randomly because we wanted to check out the paper types. The staff was immediately so friendly and even though they had a tour scheduled they dropped everything and took us around the shop before their tour arrived when they could've asked us to come back another time. They were very knowledgeable and made sure we got the paper we wanted for the look/purpose we were ordering. They don't overcharge you when they very well could and on top of that had my print done overnight on a FRIDAY. Mine was a smaller job, but for that reason they could've pushed it off for the higher paying prints and they didn't. Great place, quality, and management (and I am a tough critic). 100% would go back. I think I'll actually find more things to print knowing I have a good place to go to.

I am so grateful I found Arc Document Solutions! I shopped around all over Charlotte and Arc was by…read morefar the most reasonably priced. At the same time, quality was not compromised in the slightest. They have so many printing options available and Kelvin even helped reformat my document so properly fit the printer, free of charge. Above and beyond service and pricing. This is the only place I will ever print again in Charlotte!

I have been using Postal Route for my online Etsy Shop "NoirVeda" business street address. As a…read morebusiness owner I want to keep my home address separate, so this works perfectly. I sell Ayurvedic organic skin products and growth serum for hair. So far I have not had any issues. If something is returned to me they will scan and send me a email. I can decide if I want to pick up the mail, or have them deliver to me at home. So far Im a happy customer! @glampedlife

Top notch customer service! I can't say enough good things about this place. I drive an extra 4…read moremiles instead of going to the Fort Mill post office. They are quick, friendly, and reliable (unlike the PO). I receive a transaction email as well as an email when a package has shipped.

If you are looking for friendly, high quality, quick service, look no further than LZ Printing!…read more Building signs, yard signs, offset and digital printing, apparel and car wraps are their specialties! I will always trust LZ with my company and personal print needs!

From the owner: Full-service printing and sign shop at our full-service printing and sign shop, we offer a wide…read morerange of services including business card printing, banner design, poster printing, sign fabrication, and more. Our experienced team is dedicated to providing high-quality products with quick turnaround times to meet your needs. Whether you're a small business owner or a large corporation, we have the expertise to bring your vision to life.