Allison did a very good job cleaning our home. Although she was working solo, she took the time to…read moredo a thorough, complete job. Our home looked clean and smelled fresh! We were pleased with the outcome.

Angelique team was on time and very professional. Their price was fantastic. They cleaned…read moreeverything hardwood floors, walls windows, appliances. The kitchen and bathrooms were very dirty, they haven't be cleaned in years. They didn't an unbelievable job, everything look so clean, way better than I could've imagine. The quality of their work was exceptional.

Great job! Super thorough, went above and beyond expectations...would highly recommend for a good…read morecleaning!

Kerolyn is super kind and great at being in communication via text. She and her cleaning partner…read moredid a deep clean of my house yesterday. I have 2 short hair dogs, who regularly track in mud/dirt. In addition to detailed cleaning, they leave nice little design touches - how the towel/blanket is folded, etc. They also went above and beyond in helping me move 2 heavy bed frame parts to my garage. Looking forward to my regular cleanings going forward and maintaining this sense of peace and order in my home!

I'm so happy with Keep it clean. From the office staff to the cleaning staff they are top notch…read more Their responsiveness and attention to detail is outstanding. We have an alarm system and a pet and they are extremely careful and conscientious with both. My house is sparkling when they are finished and they communicate back to you things they notice. They work hard to give you a fair rate for the size of the home and the work they do. Theresa is a gem and really professional. I'm finally happy with a cleaning company. Highly recommend them!

I recently moved to Philadelphia and was looking to get my first cleaning done that my home had…read moreever had (It is new construction, so its mostly just dusty if anything as I have no children or pets and my husband and I are rarely even home). The staff was extremely friendly and trustworthy however the reason for my low review is the cost. They charge a high hourly rate (I think it's around $115/hour) or something crazy like that, and then they will nickel and dime each minute after the first 60 minutes. I decided to give them a try due to the great reviews but I guess my expectations were too high. Let's just say I can clean my house just as well, and save myself $150, which is what I will be doing moving forward. When the staff called to learn about our recent experience, my husband shared his feedback, and it was not well received. Like I said, the staff is fine and nice/trustworthy, but in my opinion this is a rip off and if your house is pretty clean to begin with and you don't mind dusting/swiffering a little then save your $$$.

I had Alexa cleaning service for the first time today and left very impressed !!…read moreMy kitchen looks shiny and new and the floors finally clean of all pet hair and dust. The whole team was very friendly and hard working.

Appointment 1- on time. Appointment 2- slightly late…read more Appointment 3- very late. Appointment 4- did not even show up. If you don't have any sense of time, this is the cleaning company for you.

I debated whether I wanted to do this review, because I got the sense the owner had had a rough day…read moreand our experience may not have been typical. First, the cleaners arrived three hours late--a job ran over, then they got lost. (I had given her the address of the complex when I booked the cleaning and she assured me she was familiar with it, but apparently not). Wouldn't have known any of this had I not called and texted to find out where they were. When they arrived in the early afternoon, The owner quoted us a final price and took payment before leaving for another job, and the other person stayed to "clean" our 2 bed (only one being cleaned though), 2 bath apartment. "Clean" is in air quotes because Cleaner #1 didn't do much during their four hours beyond clear the counters off, unplug the cable box from the TV, sweep the kitchen and living room, mop one of the bathrooms and take a long smoke break. The cleaner took a second smoke break at around the 4 hour mark and said the owner would be meeting him downstairs because he had left his cell phone in her car. 45 minutes later the owner returned, and stuck around for about 3 hours to finish the job (Per the owner Cleaner #1 went to get a drink and we never saw him again). I'll give the owner this--she is a hard worker and was pretty clearly trying to salvage the situation. (it's the only reason this is a two star review). She accomplished several times more than cleaner #1 in a little less time. However, in the interests of triage (we were most concerned about the kitchen) we asked her to emphasize cleaning the oven, microwave, and fronts of cabinets above the microwave when we saw how long it was taking, as the stove had a lot of grease buildup. She did a good job on the interiors of both appliances, but left a lot of grease on the fronts of them. I re-cleaned them both this morning, and did a better job in 15 minutes than their combined 8 hours. Long story short, I don't wish them ill, and we may well have caught them on an off day, but we won't be taking her up on her offer of ongoing cleaning. If you want to take a chance on them, I recommend doing so in a low stakes situation (not right before a party or house guests), on a day you have a flexible schedule, and to be very clear on what your top priorities are in the event they run out of time. If I were to do it again I would have told them at the start to just do the kitchen and baths and ignore the rest of the house, given they were already 3 hours late and the rest of the place was reasonably tidy. To the owner: At a minimum, I'd recommend having a performance conversation with cleaner #1. We got the sense he may have created a lot of unnecessary stress for you yesterday, and as a manager myself you deserve better.

I have never had professional cleaning done in my house before but decided to start since I do not…read morehave time to keep my house clean. I chose Touched by Magic based on the positive reviews on yelp and the website. I called and asked a couple of questions, got my quote and scheduled a cleaning. The price was decent and we were able to schedule a cleaning soon. We scheduled the cleaning for Sat at 10 am. Around 10:15, no one showed up so I called to see if she is having trouble finding the house.... no response. I called around 11, still no response. I am very disappointed in the business. There are all these rave reviews and no one showed up. Finally around 12:15, I finally get a text that there was a family emergency. It would have been no big deal if she had to cancel because of an emergency. I understand since stuff happens but it would have showed some kind of sincerity if she told me at the appointed time or before that she couldn't make it. It would have showed an effort and that she didn't forget the appointment but nothing except a text after multiple calls and a voicemail from me.

This company continues to amaze me! Our first experience with Top 2 Bottom was when they came in…read moreand provided a deep clean in anticipation of our firstborn child. We wanted to make sure the house was pristine when we brought him home, and WOW did they deliver! Even though we were cutting it close, they were willing to work out their schedule to accommodate us in time, which was a real lifesaver because my son arrived almost two weeks early! We've continued with their service for about a year now, and they've been consistently wonderful, not only in terms of the quality of the clean but also in terms of the interpersonal engagements with Jenn, the owner, as well as her entire team. Our schedule sometimes calls for some extra flexibility, which Jenn's team is always able to accommodate, and no matter which members of the team end up on our schedule we know we're in good hands. Recently, Jenn and her partner Jerry came along on our cleaning as they orientating a couple recent additions to the team. From my home office, I could hear Jerry giving guidance and tips and was impressed with the little addition insights and touches that Top 2 Bottom brings to the process. Towards the end of the cleaning, I took the dogs for a walk and carried them up to a bathroom to dry their feet since I wanted to maintain the perfect clean. While I was toweling off their feet, my eye was drawn to the shower in a way you'd only see in a movie or a meme; it was mostly behind me, but out of the corner of my eye the shine of the clean struck me. It was such a simple thing but WOW it really blew me away how bright and clean the grout was. When I headed to the nursery, I found a great surprise which I snapped a photo of and was about to send to my wife when I realized I should let her discover it for herself. I had a work engagement that evening, and was en route when I got the call from my wife. Our son's Mickey and Minnie Mouse had been staged to look like they were reading together in the nursery chair. It was the sort of "surprise and delight" touch that Disney World itself aspires to, and it really did surprise and delight my wife. Our dimmable lighting had been set to pleasing levels throughout the house, and as always the cleaning was just perfect. I couldn't recommend this company highly enough!

Jerry did an outstanding job from start to finish. The pavers in our walkway and firepit areas have…read morenever looked better. Plus, his cleanup of the spray on our siding and deck areas was exceptional. I've seen the word "meticulous" used elsewhere. We fully agree...and we'll have Jerry back soon. We highly recommend this company & their services. Don & Janine Williams - Harleysville

Pricing was competitive and response time was fast too. I had an empty house coming off of a…read morerenovation. There were dust all over from the construction. While I'm not expecting perfection, but many places were not cleaned or even attempted to be cleaned. Places such as the new kitchen cabinets were not wiped or vacuumed, countertop had a layer of dust on it, ceiling fan still had a thick layer of dust etc... I don't think it was Amanda since the areas she cleaned were generally fine. I think the assistant that was with her wasn't really doing her job and Amanda had to redo a few of the areas that the assistant was supposed to be responsible for until she ran out of time. It just sucks for me to have to clean over many of the areas myself when help was hired.

Amanda and her partner did a great job on the first clean and were very nice. I've decided to…read moreschedule recurring service. They are cool with my two dogs and cat, and Amanda is quick to respond to texts and messages. They tidied up and made my house wonderful to come home to.