I'm so happy with Keep it clean. From the office staff to the cleaning staff they are top notch. Their responsiveness and attention to detail is outstanding. We have an alarm system and a pet and they are extremely careful and conscientious with both. My house is sparkling when they are finished and they communicate back to you things they notice. They work hard to give you a fair rate for the size of the home and the work they do. Theresa is a gem and really professional. I'm finally happy with a cleaning company. Highly recommend them! read more

I recently moved to Philadelphia and was looking to get my first cleaning done that my home had ever had (It is new construction, so its mostly just dusty if anything as I have no children or pets and my husband and I are rarely even home). The staff was extremely friendly and trustworthy however the reason for my low review is the cost. They charge a high hourly rate (I think it's around $115/hour) or something crazy like that, and then they will nickel and dime each minute after the first 60 minutes. I decided to give them a try due to the great reviews but I guess my expectations were too high. Let's just say I can clean my house just as well, and save myself $150, which is what I will be doing moving forward. When the staff called to learn about our recent experience, my husband shared his feedback, and it was not well received. Like I said, the staff is fine and nice/trustworthy, but in my opinion this is a rip off and if your house is pretty clean to begin with and you don't mind dusting/swiffering a little then save your $$$. read more

Found them through Angie's List and got a coupon for $15 off. Very easy to schedule with them. The girls arrived on time and did a good job. There was some mix-up about the amount they were going to charge me but 1 call to Rayleen, the owner, and we got that sorted out. Given this billing mix-up and the fact that I was shorted by 30 minutes of cleaning (15 minutes since two girls came to clean the place), I decided to give 4 stars and not 5. I do appreciate that Rayleen offered to make up those 15 minutes the next time I hire their services. read more

I cannot rave enough about this cleaning service. I made my first appointment when I was moving out of my old house and just wanted a decent clean so I made sure to get my security deposit back. Due to a last minute family emergency had to cancel my clean and both Mindy and Raylene could not have been nicer about it. Then when I was back they made sure to get me into the first possibly appointment time. I was told that I would have three cleaners for $113 an hour, and only two showed up. Not a big deal at all, I wasn't bothered. The whole thing took an hour and a half but when they called to get my final price, they only charged me for an hour because if there were three people that's how long it would've taken. I got a woman named Theresa on Team 4, so ask for them! They were quick, thorough, and truly the nicest. Not only that but I got a call from Mindy afterwards to make sure I was happy with the job that they did. I just moved into a new apartment and next time I need a great house clean, I will absolutely be using this company. read more

I have been looking for a cleaning service to come out every other week to maintain a clean home. I called to schedule a cleaning and told the lady I had two small dogs. One of the ladies that showed up to clean acted deathly afraid of dogs. After I put my dogs in the backyard, They then rushed through the cleaning, leaving after 40 minutes. There was still dust under the bed and dirt behind the sink faucet! I could and should have cleaned myself. I was still charged $129.60. When I spoke to the receptionist she explained that this is the minimum amount they can charge. After much back and forth she promised to have a different team come back out after the holidays. Well, four months later they still haven't made it right. I can let it go now after warning others. Do not use this service unless you want to pay a lot of money for minimal cleaning effort. read more

Great cleaning service. Our family has used them at two locations including a 3,000+ square foot home. The girls are always punctual, thorough, and friendly. We could trust them with our key and they were always willing to pet and even play with our pets. Rates are fair and based on size of home and time taken to clean. Highly recommended. read more

I found Raylene through our realtor Janis Benstock at Settle Down Philadelphia. We own a rental property in Philly and we were in need of a cleaning service to come in and clean up a giant mess from renters that were leaving. Raylene was super quick to respond, helped us not only with a thorough cleaning but helped us with the carpet cleaning and some other issues we encountered. She is super fair, honest, reliable and our choice for any cleaning related services. Raylene and her team are top notch and I would highly recommend them. Mark read more

So I've been skeptical of home cleaning companies but did my research and chose Keep It Clean with Raylene based on reviews. I needed someone to come in a clean b/c I was super busy this month and last month and my mom was coming from out of town. I called and was happily surprised by a peppy voice on the other end of the line. She gave me all of the info and answered all of my questions. Although they don't work on the weekends, they do use three people each time. The price was right and the day before my cleaning the office called to confirm and tell me that although they usually have three cleaners, I would only be getting two BUT they would give me a 1/2 hour for free every hour which I was OK with. The day of the cleaning the team (team 4!) was 5 minutes early and took three hours to clean about 1,200 square feet of my house. They cleaned all of the ceiling fans, ceiling corners, under all of the furniture, all of the surfaces, my toaster oven!, mopped the floors, did the dishes, scrubbed everything in the bathroom, and cleaned the blinds (and lots of other stuff that you'd expect). The whole time, the two cleaners worked hard and didn't do a lot of talking to me or one another and I was able to go about my morning without disruption. They asked questions when they had them and they encouraged me to look over their work so they could get everything right. I did ask them to redo something and they did and it was great! I also want to mention that I have a 25 lb dog who loves, loves, loves people and the cleaners were great with him. They threw his toy when he nudged it near them and they talked to him in puppy talk when he sat in their way. My mom was there for the cleaning too and gave it her seal of approval (important right?). I would have preferred to have them come on the weekend but despite that, they did a great job and I will definitely have them come back. They do give a discount if you schedule for bi-weekly cleanings but I'm not sure that I need that but I will ask them back once a season. Pros- Great prices Friendly and hardworking staff Prompt! Thorough Great with pets Cons- No weekends read more

My husband and I recently moved to Philadelphia and were looking for a cleaning service to use. I had used another cleaning service a few months ago and wasn't happy with the thoroughness of the cleaning, so I wasn't sure what to expect when I called Keep it Clean with Raylene. Mindy answered the phone and was very professional. She answered all of my questions and was very easy to talk to. She also called me the day before the appointment to confirm, which I appreciated. On the day of the cleaning, the two women showed up right on time. They were extremely thorough and professional. I also liked the fact that they asked me if I had particular areas of the house that I wanted them to focus on. They also asked me if it was ok if they touched certain religious idols, which I thought was very considerate. Our house is now pretty spotless, and my husband and I are very pleased with the job that they did. I also appreciated the fact that Mindy called me after the cleaning to follow up and make sure that I was happy. I have utilized several cleaning services over the last several years and this is the first time I have received a follow up call. I would highly recommend this company to anyone looking for a thorough cleaning. Note that they ask for cash on their first visit (which I forgot about). read more

Just as a point of reference, I try not to give out five stars just because there might be something better and/or cheaper. I'm like an Olympic gymnastics judge. I did not deduct a start for any particular reason. With that out of the way, I would say that my wife and I were happy with Raylene from start to finish. Customer service in scheduling and understanding our needs (we tried to schedule on short notice) were fantastic and the actually cleaning was thorough. Difficult to reach areas were addressed and each room looked substantially cleaner. We just moved in and did a lot of remodeling so we were also pleased that there were no nicks, scuffs or other minor damage. I will certainly not hesitate to use this service again and I would recommend them. We had a two hour engagement, for approximately 1,800 sq ft with two women that cost us approximately $150. I thought it was a fair price but I could not tell you if this is above or below comparables. read more

My husband and I use Keep It Clean on several of our properties and have nothing but great results. Renters are not always the cleanliest but Rayleen's team has always made the properties look fresh and clean no matter how nasty the house and bathrooms were. As other reviewers have stated you do get a better deal maintaining a regular cleaning schedule. read more

After having a repeated, negative experience with United Maid of America, I lost hope in home cleaning. The quality of their service was somewhat good, but the professionalism was incredibly lacking. I searched yelp in hopes to find a home cleaning service that would not rob my purse yet would provide quality, reliability and professional service. Yesterday I had my first cleaning with Raylene and was incredibly happy with the results. Appointment making was a breeze. For me that is crucial since my working hours are radical. The three women that did the cleaning were friendly, professional and quick. The quality of their cleaning is superb. I have a heavily shedding dog and a cat. Besides a few spots and a few dog hairs that were missed (which I believe is bound to happen), my two bedroom, two story apartment was sparkling after they left. That evening, my boyfriend came in and said "Wow! It actually looks like a real apartment now!" :) read more

Really nice customer service. Trustworthy cleaners, very thorough. They consulted with me at every step in terms of what I wanted them to focus on. Their cleaning products were effective but not at all harsh or off-putting ( I hate it when your house smells like a just-hosed-down transit station). The initial contact was via gift certificate- I got a hand-delivered cert from the owner! Also, if you pay in advance by check they don't deposit until you've scheduled your service, which is very considerate of them. Will use again. read more

So far I've used this company once. I called them out when I was very pregnant and it would take me forever to walk up the stairs to the master bedroom - forget about scrubbing. I had Theresa and her team and they did a great job. So great, that I'm calling them up right now since my baby is here and my mom has left. read more

Very thorough team - I was very impressed to see the before and after. There was not a speck of dust in sight, which is great as I've been sneezing like there's no tomorrow. They missed a couple spots, but not enough trouble to take away a star. read more

Professional, meticulous and very nice! They cleaned everything to perfection (including the toaster oven). I was very impressed with the overall service - both the owner (Raylene) returned my calls promptly when trying to schedule an appointment and the women arrived on time just as promised. I can't wait to have them return! read more

This woman saved our asses. We were moving and ran out of time to clean our apartment before going out of town right before our landlord did the final inspection. She was able to squeeze us in and cleaned our apartment while we were away. When we walked in with our landlord for the final walk though, we saw the apartment for the first time - it was spotless. You could have performed surgery in the oven it was so clean. She successfully removed two years of dog hair from our floors and baseboards. The refrigerator and freezer were sparkling. I would use this service again in a heartbeat. Well worth the money. read more

I just tried them out the other week. The service was great, the team was very friendly and did a fantastic job cleaning our house.

Great professional service. They were wiling to fit me in quickly, which was what I was looking for. Highly recommended!

I was so impressed with the service provided by the ladies of Keep It Clean with Raylene. I am very particular person about cleaning and was unsure about having a cleaning company. However, I am so glad I found KIC w/ Raylene. They were able to fit me in immediately and the price is absolutely reasonable. Dealing with their office manager is a delight. She is very professional and friendly. In a society where customer is disappearing, Keep It Clean excels in it. I have been recommending them to everyone I know. read more

A team of two friendly ladies came to my new disgusting apartment and not only did exactly what I asked them to do but also left the apartment spotless. They clean walls, doors, everything. I have a 1 year old and their help was huge. I'm hiring them to come biweekly because that's all I can afford right now but would love to have them once a week. Raylene was on top of everything, really happy with our choice! read more

Nine months later, I'm a loyal and happy customer of Keep It Clean. Terrific, thorough, and friendly service.

The ladies of Keep it Clean are professional, courteous and efficient. The cleaning service itself is fast and efficient and their office is always on top of confirmation, billing, and follow up. They are reasonable and friendly, and patiently guided me through the process of getting set up with a cleaning service. In a professional aspect, they provided great references, workman's comp verification. I am grateful for finding a great cleaning service and appreciated the reviews on Yelp when making my choice. read more

Loved these ladies and will definitely be using them again. Very efficient, and very quick as well - they were in and out and my home looked like a brand new place! I work from home, and they didn't bother me one bit while cleaning. Our house is all hardwood flooring, and they did an excellent job of getting every nook and cranny clean. Can't wait to see them again! read more

My genuine thanks goes to Mindy, Raylene, and their wonderful ladies who got my house ship shape for showing to potential buyers after my tenant moved out. They did the "move out" clean up. The value can't be beat and they worked me into their schedule on short notice. Very personable staff! Trustworthy housecleaners who take pride in their work. A solid local business that I highly recommend. Thank you, ladies!!! read more

I was away for the summer and wanted a fresh start when I returned. So having read the reviews, I decided to call Raylene, and from the moment the phone was answered, I was in good hands! She patiently took down all of my information, gave me a series of options, and booked my cleaning. Also, as any good business does, she followed up prior to the scheduled cleaning to confirm all of the details. When I returned home a day after the cleaning, my apartment was spotless, and all of the hard to reach places were totally clean. I would not hesitate to recommend Raylene to anyone looking for a cleaning service! read more

The cleaners that work for this company are professional, friendly and reliable. I have a pretty packed life, and it's a relief knowing that not only will they do a great job cleaning without me having to look over their shoulders, but I don't have to spell everything out for them. They use common sense and adjust to whatever crazy mess my two small children have created. Very, very helpful. read more

I would be willing to certainly give "Keep it Clean with Raylene" a try, except that they're perpetually unavailable! Their 'customer service' reps are also extremely vague about availability to the point of being unprofessional and even cryptic. I have called twice this week to ask about a cleaning. The first time, the woman on the phone told me that she would get back to me, like within the next few minutes. I gave her my name and number and waited 24 hours (thankfully not by the phone) and she did not. The next time I called, they left me hanging AGAIN. I asked if they were available within the next two weeks and the woman on the phone THIS time (who could very well have been the same person I spoke to the first time) said that they were booked through the Labor Day holiday. Does that stop you from making an appointment like a week in advance? I don't think that's too out of the question. I understand that you're a "busy" and very "Important" cleaning service in the area, but really? I was given conflicting and vague information both times I called to inquire about their cleaning service. read more

Raylene and her team are amazing!! They came in and cleaned up our house post-party and had it back to "normal" so that there was no evidence a party even took place! Thank you so much for your attentiveness, attention to detail, and quality work! read more

I honestly think they didn't do a horrible job cleaning, it obviously could have been a little better however, what got me was their pricing. They told me on the phone one price and when they were finished it was another. They really weren't there cleaning more than 65 minutes. I think the ladies that cleaned were friendly, but nothing frustrates and upsets me more than being nickeled and dime for more than what was promised. I don't think I could recommend them for the future for that alone. read more

I used this cleaning service for several months and found the office staff to be, with out fail, rude every single time I spoke with them. I understand things can get busy and it's easy to let it out on the next person that happens to be calling, but there comes a point that you have to realize that you're speaking to YOUR customers. Even upon cancelling my service, they proceeded to give me attitude and did not once ask if there was anything they could do to keep my service. When hiring someone to come into my house, I prefer there to be a mutual respect and kindness. Keep It Clean does not exemplify these qualities! read more

It was a perfect storm - - some health problems, two cats that seemed to shed twice their body weight daily and a broken vacuum cleaner. Called the service based upon a recommendation from a realtor. Frankly, my expectations were low; wow, was I surprised! Three friendly women took over my home with confidence. When I came home several hours later I felt as though I were walking into a new home -- everything was sparkling and smelled fresh and clean. I highly recommend raylene and her cheerful and competent staff. read more

I've used Keep it Clean with Raylene several times, and every time they've been efficient, friendly, and done a great job.

I can only attest to the customer service for Keep It Clean With Raylene since I bought the service as a Christmas present for relatives in Philadelphia. I called and spoke with Raylene and she went above and beyond to help me set this up for them. Not only did she print out a certificate for me, but she made it look Christmas-y and hand delivered it with some company swag. I was beyond thrilled. They are excited to try out the cleaning service and if it is anything like the customer service I am sure it will be 5 stars! read more

Great Company! Professional not only on the phone but also in Person! Was not happy with my last company and found Keep it Clean on yelp. Arrived right on time, with all their own products, they focused on their job and provided a fantastic service. Looking forward to my next cleaning and many more. Thanks again to Raylene and the wonderful service. read more

I am very happy with Keep it Clean with Raylene! They have been very flexible and worked with us until we found a cleaning schedule that was right for us. The office manager is very personable and sometimes Raylene herself answers the phone! The ladies that come to clean the house seem to do good job, although we've never tried another cleaning service so I don't really have a comparison to make. I must admit, it is awesome to come home to a clean house! And the price seems very reasonable (we compared around a little but did not do extensive research). Overall, I will stick with them. It seems to be a good value all around... and sure beats cleaning the house myself :) read more

I called Raylene after having surgery and was unable to carry things including a vacuum up my stairs. She responded right away and we made an appointment for as soon as the hospital bed was removed. My house had gone undusted and vacuumed for many weeks. They called the day before to reconfirm appointment and then called to tell me they would arrive withing 1/2 hour on the day of. The ladies arrived with their own cleaning supplies and set to work immediately. It too them about 2 hours to clean.Both women kept to their tasks and were very professional. When they were done they asked me to check the place before they called into office to get picked up. The office called the next day to make sure everything was done to the level I expected. I would recommend read more

We had our first "deep clean" and the did an terrific job. We are looking forward to working with them to keep our house clean throughout the year. I would highly recommend their service. It is more efficient with a team then with one person. They are great with communication as well. read more

Great home cleaning company; very professional and efficient. They arrived on time with their own products and were ready to work; Great with my dog (and cleaning up his fur!) Happy to use Raylene's services again in the future! read more