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Magnolia Plumbing

3.0 (2 reviews)
Open • Open 24 hours

Services - Magnolia Plumbing

Plumbing inspection

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5 years ago

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2 months ago

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Rescue Your Air & Drain

Rescue Your Air & Drain

(35 reviews)

Downtown

I've had this company come to my home multiple times for plumbing issues through AHS. Each tech…read morethat comes is friendly, answers questions, and is on time. I've not had an issue with the techs;however, I don't recall actually speaking to a human to set up appointments. They send text messages or an automated system sends appt messages, but it's convenient being that it's easier and quicker for me to respond to a text vs a phone call while I'm working. There was a closing of a ticket that should've stayed open being that the issue wasn't resolved, but they closed it which meant a new order and an additional service fee. Yea I'm pissed about that part but lesson learned. In the end my plumbing issues were resolved and hopefully I won't have to see them anymore for a very long time!

We discovered a leak on 7/10 and called American Home Shield. They assigned these people to my…read morecase. The first person came out on Tuesday walked around the house without touching anything and said his boss would have to come back with leak detection equipment. They were supposed to come between 8-12 today (7/17) a week after the problem started and they KNOW we have no water in our house. They no called no showed today. I've been calling and emailing and no one answers the phone there. No one calls back. No one responded to my messages. And now they're closed for the day and it's another weekend without water. I'm going to tell AHS if they are about to lose a customer over this. We've been with them 6 years and have never experienced anything like this. How rude and unprofessional to just not bother communicating with someone and just not bother showing up. They're supposed to be open from 8-5 or 9-6 whichever site you want to believe. But sure enough at 3:30 on Friday their voicemail says they're closed. Hope they all get to enjoy their weekends. I won't be. UPDATE: Finally got them on the phone, told Whitney I was recording the call and she told me the equipment they needed to detect my leak had been broke on Friday and had now been repaired and someone could be out Wednesday. I never got a dispatch email so I had zero faith she'd scheduled anything. Tuesday morning, I had this email: "Good morning, this is Rescue your air and drain. I wanted to make you aware, the equipment needed to perform this job is not available. I do apologize for the inconvenience. As soon as the equipment is available, we will reach out to get you back on schedule. We have already made AHS aware as well. Thanks "

A.B.C. Appliance

A.B.C. Appliance

(2 reviews)

Downtown

Same situation as the other yelp reviewer ( who's review is hidden of course). The guy showed up to…read morecheck on a faulty breaker and then disappeared for 5 hours saying he was going to buy a part. Came back and then disappeared again saying he needed to replace the service panel. Now he's back again and looking confused. My father just was discharged from the hospital for a 17 day stay and has medical appliances that need to be plugged in and powered on. On top of that i bought 200 dollars with of refrigerated food and frozen food last night that has been melting all day. The landlord chose this company to come out here for some reason but I'm not even sure if this democrat is a licensed electrician. I would NEVER recommend this company for anything at all. They are low budget and irresponsible and won't answer or return any calls. They have 10 phone numbers listed and won't answer a single one.

We had a door replaced by Ray and his crew. When the workers left they had cut the original casing…read moreand pieced it together with another board 4" long that is 1/2" to short on the width on both sides. No one would consider this acceptable, when brought to Ray, the owners attention, he said someone would be here the next day. That was last Monday. We have tried for the last 8 days to get him to return to replace the boards. He has made appointments to return and either not called, not shown or when called - not returned the call or rescheduled just to not show up or call all over again. He was due to be here today at 10:30 and again no show and no call, So today I post this so that others in the area will not be subjected to this lack of caring for the customer and taking ownership to stand behind your work.

Choate's Air Conditioning, Heating, Plumbing And Electrical - Choate's HVAC and Plumbing, for 60+ years serving the midsouth.

Choate's Air Conditioning, Heating, Plumbing And Electrical

(91 reviews)

In a previous review, I gave Choate's a one star review. Jason from the company asked me to contact…read morehim, and I did. We discussed the price issue, and he was very gracious. We arrived at a compromise that satisfied both of us. Therefore, I'm now giving Choate's a five star review.

I received a postcard in the mail from Choate's advertising a free tune-up for my furnaces before…read morethe heating season started. I called the number on the card and the next day a technician came to my house and proceeded to check out the heating systems very thoroughly, When he asked for payment, I handed him the card and told him the work was supposed to be free. He said that the company would not honor the card, so I got a statement and a bill in my e-mail. I protested via a letter e-mailed back to the company, to no avail. So I took the next step of tendering a complaint to the Better Business Bureau (bbb.org). That got some results: an employee of the company called me and apologized for their mistake, then sent me a revised billing statement saying that I did not owe them any money. Although Choate's was the company which installed all of my current HVAC systems and water heater under the previous owner, this is the second time I have had problems with this company. The first time was over my request for a quote for the installation of a gas line to the kitchen cooktop. Be careful when you deal with Choate's. They make mistakes on the first installation so they can come back and correct them later (and charge you for the correction).

Magnolia Plumbing - plumbing - Updated November 2026

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