Sergio did such a professional job on our furniture. We don't have carpet, just wood floors. The furniture was looking sad. He and his wife did a wonderful job. The quote was very reasonable. Actually I thought it was rather low. Great job. read more

The worst company you can hire. Unreliabke, angry & non-responsive qualities Sergio who does not keep his word. read more

MAGIC WAND!!! Do not leave Sergio or this company a deposit because it will be kept 100% California law states that you have three days right to cancel a contract and this business owner does not understand that concept. He is not a licensed contractor and may not have insurance or bonding. You're taking a big risk if you use this company and based on my experience with him he does bully pricing Pricing and measurements were off by 300 ft.². Total crook in my book! https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/CheckLicense.aspx read more

Used the service the other day and they hit our water value out front now we have to get it fix. The guys denied it but I know we didn't do it. Never again don't use them read more

I should have read the yelp reviews before I even bothered contacting this company. So far it has been the worst experience I have ever had in scheduling carpet cleaning. We called a week in advance to schedule a cleaning for Saturday morning at 9am. In order to confirm the timing, we called Friday evening and thats when we were told that they will need to reschedule the service as it was too hot and that they had "burnt their van", whatever that means. Anyway we didn't have a backup and since we did have one more day before we needed the cleaning we rescheduled it for Sunday morning at 8am. Almost 9am on Sunday morning, we got a call saying that they were too tired to come out and do the carpet cleaning and that they need to reschedule yet again. It was at that point where I asked the guy as to why he didn't contact us the day before if he had to cancel and instead he began ranting on me...wtf? I lost it at that point and hung up on him, but that was the height of unprofessionalism and I am bewildered as to how someone with such personality can stay and operate a service business. We were out of options and didn't have time to contact other carpet cleaners who would be available at such a short notice. Instead we went to Home Depot and rented the Pro Rug Carpet Cleaner for 4 hours @ $22 and also purchased the deep cleaning agent for $22 and cleaned the whole house app. 2500 sq ft within 2 hours. Contacting this person was such a waste of time and I strongly would like to dissuade others from doing the same. Lessons learned: 1) Always have a back-up option incase you run into idiots like this. 2) If someone from a service industry reschedules a service, don't bother rescheduling. 3) If you want a job well done then Its better to take control and do things yourself! read more

Sergio was very professional. He did an excellent job with our carpets. Reasonably priced, as well. He was patient when I had to reschedule & he was in & out pretty quickly. I will definitely be reaching out again. Thank you, Sergio!!! read more

DO NOT CALL THIS COMPANY!!! I would bet anyone who gave this company a decent review is a friend/relative writing false reviews. Friday 8/09 3:10 pm I called and left a voicemail asking for an appt to clean my carpet asap. I received a call back at 3:15pm and I set an appt for the following day Saturday 8/10 @ 9am. He asked me to text him my name and address which I did and he replied/confirmed the appt. It is now Saturday 8/10 and my 9am appt has come and gone. No one has shown up!!! 9:10 am I texted asking when he is going to show up 9:30 am I texted asking him let me know if he is coming or not so I can find another company. My furniture is in my garage and I pretreated my carpet! 9:47am I called and left him a voicemail. Again I asked for an eta. It is now almost 11 am and I have not received a call back or a reply to my texts. I wish I had seen these reviews before I called this company. If I had seen the reviews before I called I would have never called much less considered allowing this company in my home. Do not make the mistake of calling this company. Yelp needs to change the scoring and allow us to give NO STARS! read more

I contacted them through the yelp app, quick response and a GOOD quote for work to be done. Quote was honored and the work was impeccable. Thank you so very much for the hard work helping to get us ready. read more

Sergio did a great job! I called him on Thursday and he gave us a Saturday appointment. He was on time, explained the fees , and did a thorough and fabulous job. I will definitely use Magic Wand again! read more

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Wonderful service. Sergio was quick and thorough. Very professional and great to work with. I highly recommend.

Needed the stairs and Master Bedroom carpets cleaned. I put out the request on yelp and had 5 replies. Magic Wand was the only one that actually called on the phone, had the lowest price and was able to come out and have the job finished within 2 hours of my original request on yelp. Carpets turned out looking great. read more

the worst customer service ever the guy came to my house and i showed him the coupon that he put out in the ad and there is no expiration date on there i want him to honor that price he yelled at slam my door said that i didn't want to pay and that i was wasting his time and left. do your self a favor and go somewhere els! read more

Very very unprofessional I completely do not recommend. I found his ad in the book of savings (2 rooms free hallway $54 & he quoted me $45 for my 17 steps on my stairway) scheduled a week in advance then he never showed up then said it was for a different day I said no I need then done today as scheduled so he made time later to come..... Then he gets here does the carpet and I go to try and pay him with my MasterCard and he says it's only cash Wtf? As the ad states he takes visa and mc. So then he was upset that my husband coming home from Livermore had to go to the bank and wanted to charge me a extra $20 to come back to Manteca?? He said he lives in Tracy but the company is clearly a Manteca company. He also wanted to the raise the price of services he said the ad is only for Tracy/Modesto/Stockton.....Right lol So if you like lies, fast, cheaply done work call them. I guess you truly get what you pay for here. Never again. P.s. Not to mention he put a small hole in my stair wall by being to rough scrubbing the stairs read more

Had this company out to clean (3) rooms. When he got to my house, he tried to tell me that it was going to cost additional money (another $40) to clean my carpets. I told him that I wasn't going to have him clean my carpets then. He said because he was already there, he would just do it for the price he quoted. He sprayed a "deodorizer" on the carpets. He took only about 45 minutes total to clean the carpets. I looked at them before he left and the carpets (still being wet) looked better than before. I began to dry the carpets with fans. After a few hours of drying the carpets, it was dark out and they were still damp. The next day, I looked over the carpets noticing what looked like an orange/tan color all over the carpets. It was in all (3) rooms he cleaned. I called him to tell him about what I was noticing and asked him to come back and look at the carpets himself. He told me that he cleaned them and that he wasn't going to come back. I told him he needed to stand up for his "quality guarantee" he posted on the advertisement. He stated that I had make-up all over my carpet. I said, "in all (3) rooms?" He then stated that I was just trying to get my carpets replaced for free. I told him i just wanted him to come back and look at the carpets, and clean them again to take away the color. He said he would not come back, and hung up on me. When I tried to call him back he didn't answer his phone. Absolute DO NOT recommend this company. read more

PLEASE READ before calling them! If I could give no stars I would. I called this company after seeing them in the cash saver add about two weeks ago and asked to make an appointment for Sunday. I was told that would not be a problem and they would be out. Saturday morning around 930 10 AM I called just to confirm the appointment for the next day and wanted to make sure that everything was still a go as I was having my furniture moved out of the room a day early. Once again I was told there would be no problem. That night about 8:30 PM I received a call saying that they needed to reschedule. I was told that they had a very large company that was worth over $1000 that they had to go to instead. I calmly explained that not only did I make the appointment two weeks before but I had called that morning to confirm and it was a major inconvenience because I had no furniture as of now and I was having new furniture delivered Monday morning. I was told that my little amount of money wasn't worth losing a large account over. Still praying I could finally arrange something I very calmly asked why they had not called me earlier and I was told that I should be happy he called or else I could've been just sitting around waiting. Once again as I was trying to stay calm I asked what time they would be done with the building. His answer was four or 5 PM I said is there anyway we could arrange for you to come then as it was a very small room that needed to be done and I would say wouldn't take longer than an hour. He told me he would be too tired. I said that I was aware my $50 job wasn't as important as $1000 one but I did feel the customer service was very important. He got very agitated and ended the conversation. So at 11 o'clock after I got off work I was at Safeway renting a rug doctor. Please please do not use this company customer service is hugely important and they obviously have no idea how to have good customer service read more

I called Friday evening and was able to get an appointment for the next day at 10am. Sergio and assistant did a wonderful job. My carpet looks beautiful. Very professional, friendly and on time. Would definitely recommend! read more

MAGIC WAND CARPET CLEANING.(Sergio) I RATE HIM ZERO : If can rate this company. I would rated this carpet company Sergio the owner a LOW 0 , Please read this before you call this carpet company. I paid for two small bed rooms for a fifteen minutes job, his advertise in Tracy Cash Saver add ,for free pre-spay, pre-spotting, santnizer, deodorizing and deep cleaning however he did not do but two things which is deep cleaning in Pre spot the front of the door way that was it a 15-minute job that was in a rush he has no patience I called and made a complaint with him he knew that he was in a rush he didn't admit to his rashness so instead of apologizing because he supposed to be a professional businessman he said to me "fuck you Bitch" and hung up. so I do not recommend anyone to waste your money on this man ( company) and just please also note that I will be contacting the Better Business Bureau so if you experience anything with this company and Sergio please do the same because people need to know about his business practice. And FALSE ADVERTISEMENT TO WHAT HE REALLY OFFERS read more

Magic Wand Professional Cleaning Services - Carpet Cleaning Near Me - Manteca, California

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Dude came through and did a good job. We were told if the smell comes back to call so we did when he arrived he tried telling us that the carpet had fresh pee on it and it was done from our kids even though the carpet was dry as a bone tried saying he was a professional and that it was our kids fault and thats why it smells!!???... Nah sry bro dry is dry and wet is wet so basically at the end of the day dude was like o i can spray something but thats all and he was done...super unprofessional u can tell he doesn't wanna put in the work (lazy). And straight up dont call this place read more

We just bought a house in Manteca. After having some minor construction done, floors and painting I also needed a GOOD company to come in and completely clean and detail the house. We had not moved in yet so starting out "fresh" was our objective. Sergio of Magic Wand came in with his crew and completely cleaned the interior and the outside window and door screens. All the windows were crystal clear when I checked everything out. We are pretty picky when it comes to cleaning and they met all of our expectations, one hundred percent! Sergio also stretched and cleaned a carpet in one of the rooms we were going to take out but after he was done we'll keep it there. The bathrooms were cleaned and the tile was also cleaned. Looks and smells new. We highly recommend Magic Wand. They did EXACTLY what Sergio quoted and we are very satisfied. The house smells fresh and clean when we walk in and THAT IS IMPORTANT... read more

Sergio made an appointment with my 71 year old mother to clean her carpets between 12-1. She prepped her house more than the usual person does! Moving all furniture outside ALONE! At 1230 someone called to say because of traffic they would be "a little late". She began calling all available numbers leaving multiple messages from 3-7pm, NOTHING! I call myself today and spoke to "Tony". Told him how unacceptable this was. That at least a phone call would have been professional. He then preceded to tell me to "find another carpet cleaner if your not happy and she should probably move the furniture back by herself as well". Asked for the owner, he said he was "too busy". He then began yelling things i couldn't understand and hung up on me. DO NOT TRUST THIS COMPANY TO SHOW UP, COMMUNICATE OR BE PROFESSIONAL. read more

Great service at a great price! Honest guy with good customer service. Did an awesome job on my carpets. He even took the gum spots out as a courtesy. Would definitely recommend! read more

Sergio is the man he came in did the job and handle it like a pro! I would highly recommend this guy to clean your carpets they look amazing! Thank you Sergio read more

Called and talked to Sergio 2 Weeks ago about cleaning and stretching. Scheduled for today between 10-11. Called Friday and confirmed with Sergio again for today. It is now 1:00 NO SHOW NO PHONE CALL I HAVE TEXTED AND LEFT MESSAGES TO NO AVAIL.How does a company stay in business with service like this??? read more

Caution! Please do not use. I received a quote over the phone and when he arrived he wanted 50 dollars more to get a couple of stains out. He kept saying that it would be a good investment and he would guarantee the stain to be removed. I agreed and when I went back the stains were still there and the carpet felt complete wet. I called him immediately and after a couple of missed appointment to see the damage he just refused to come or correct the issue. He is completely unethical and you should never do business with him. I wish I would have seen the yelp review before I call him. read more

Sergio came in and cleaned my old ugly carpet and very stained couches. I was so impressed the couches look new again and smell fresh. The carpets and all those stains on them are gone. Thank you Sergio! read more

First the guy didn't show up till after am he said he called me 3 times but he did not I was not home my husband was and he was so rude to my husband and he told my husband it was $165. 00 the add said 145 includes stairs stain spray to he was so rude to my husband I left work and was home from Milpitas in 25 min and the guy hadn't even started yet I told my husband to tell him to leave but the nice guy my husband is he give the guy a chance it was the worst customer service I have ever had the guy told me I had pets I said no never a pet of any kind in this house 2 years ago my husband bough the house white carpet no shoes on carpet while the guy is cleaning my carpet I notice the hoses he is using are very dirty causing black to rub on stairs I mention it to him he ignored me he then told me black shoes cause all the marks on this carpet I said black soles like your shoes he said yes I said then why are you wearing them take them off he said no I am the carpet cleaner and I see his helper / ? wife ? is wearing black shoes too and they are dirty I looked at them and said that's not good either again he ignored me he said he was the owner well he does not take pride in his work or his business I should have checked reviews before calling to make appointment (I wont do that again ) we paid $150.00 which was not worth 20.00 bucks and the water he used from his tank to make hot water stunk like mildew this guy is not professional at all and then the tired up my blinds pull string which took me 25 min to untangle I was so pissed and when I called him to tell him I was no happy with the job he yelled at me on the phone I hung up he called 8 times I finally had to block his dumb rude ass read more